MS CRM Jobs

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

We are looking for a detail-oriented and customer-focused Banking Operations Executive to support daily banking operations. The candidate will be responsible for processing customer transactions, maintaining records, ensuring compliance with banking policies, and delivering excellent customer service.Key ResponsibilitiesHandle day-to-day banking operations efficiently.Process account opening, KYC verification, and customer documentation.Assist customers with banking products and services.Process cash deposits, withdrawals, fund transfers, and cheque transactions.Verify customer documents and maintain accurate records.Ensure compliance with RBI guidelines and internal banking policies.Support loan documentation and account maintenance.Resolve customer queries and provide prompt assistance.Prepare daily, weekly, and monthly operational reports.Maintain confidentiality of customer information.Ensure accuracy in transaction processing and documentation.Required SkillsGood communication and interpersonal skills.Strong analytical and problem-solving abilities.Basic knowledge of banking operations and financial services.Attention to detail and accuracy.Computer proficiency (MS Office, especially Excel).Time management and organizational skills.QualificationsBachelor's Degree in Commerce, Business Administration, Finance, Economics, or any discipline.Freshers are encouraged to apply.Banking certification is an added advantage.Preferred SkillsKnowledge of KYC, AML, and banking compliance.Basic understanding of loan processing and documentation.Experience with banking software or CRM systems.Ability to work in rotational shifts (if required).

Area Sales Manager - Channel SalesJob DescriptionJob OverviewWe are seeking a dynamic, results-driven Area Sales Manager (Channel Sales) to lead and optimize indirect sales channels within a designated geographic territory. This role focuses primarily on building, managing, and expanding relationships with channel partners such as distributors, dealers, resellers, and retailers to drive revenue growth, achieve sales targets, and strengthen market presence.The ideal candidate will excel at channel strategy, partner enablement, and performance management while collaborating with internal teams to align on goals and deliver exceptional partner and customer experiences.Key ResponsibilitiesChannel Strategy & Development: Develop and execute channel sales strategies for the assigned area to meet or exceed revenue targets. Identify, recruit, onboard, and nurture new channel partners while optimizing existing relationships.Partner Management: Build strong, collaborative relationships with channel partner executives and sales teams. Provide ongoing support, training, marketing collateral, and resources to enable partners to effectively sell company products/services.ea355cSales Performance: Manage the indirect sales pipeline, including lead routing, deal registrations, forecasting, and performance tracking. Monitor partner sales funnels, drive campaigns, and ensure achievement of sales quotas.Team Leadership: Lead, coach, and motivate a team of channel sales representatives or account managers. Conduct performance reviews, set goals, and foster a high-performance culture.Market Analysis: Conduct market research and competitive analysis within the territory. Identify new opportunities, trends, and potential channel expansions to increase market share.Cross-Functional Collaboration: Work closely with direct sales, marketing, product, support, and finance teams to resolve issues, avoid channel conflicts, and ensure seamless delivery of products/services.Reporting & Optimization: Prepare regular reports on channel performance, sales metrics, and forecasts. Recommend improvements to products, processes, or strategies based on data and partner feedback.Compliance & Relationship Maintenance: Ensure partners adhere to company policies, branding guidelines, and contractual terms. Maintain high partner satisfaction levels.Requirements & QualificationsExperience: 5+ years in sales, with at least 3 years in channel/indirect sales management (preferably as an Area/Regional Sales Manager focused on channels). Proven track record of meeting/exceeding targets in a similar industry (e.g., FMCG, IT, telecom, manufacturing, consumer goods).Education: Bachelors degree or a related field. MBA preferred.Skills:Strong negotiation, relationship-building, and communication skills.Excellent analytical and problem-solving abilities with data-driven decision making.Proficiency in CRM systems (e.g., Salesforce), MS Office, and sales forecasting tools.Ability to travel extensively within the assigned territory.Personal Attributes: Goal-oriented, self-motivated, strategic thinker with strong leadership qualities and a customer/partner-first mindset.What We OfferCompetitive salary with performance-based incentives and commissions.Opportunities for career growth in a fast-paced environment.Comprehensive benefits package (health, travel, etc.).Supportive team and resources for success.This role is ideal for a proactive sales professional who thrives on indirect sales models and enjoys driving growth through partnerships rather than purely direct selling.

To generate qualified leads, engage clients, and convert inquiries into confirmed site visits and sales opportunities. 1. Lead Generation & Management 2. Client Interaction (First Level) 3. Qualification of Leads

We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- **Client Interaction:** Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- **Account Management:** Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- **Feedback Collection:** Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- **Reporting:** Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.

As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.

We are looking for a Sales Executive to join our team in Pirangut. The ideal candidate will have 2 to 5 years of experience in sales and be ready to contribute to our growth.**Key Responsibilities:**- **Identifying New Clients**: Research and find potential clients who may benefit from our products or services, helping to expand our customer base.- **Building Relationships**: Establish and maintain strong relationships with clients through effective communication, understanding their needs, and providing excellent service.- **Presenting Products**: Demonstrate and promote our offerings to clients, clearly explaining features and benefits to encourage sales.- **Preparing Proposals**: Create detailed proposals and quotes for clients, ensuring they understand the value we provide and how it meets their needs.- **Achieving Sales Targets**: Work towards and meet monthly and quarterly sales goals, contributing to the overall success of the team and company.- **Reporting Sales Activities**: Maintain accurate records of sales activities and customer interactions using our CRM system, helping to analyze performance and areas for improvement.**Required Skills and Expectations:**The ideal candidate should have strong communication and interpersonal skills to effectively engage with clients. A proven track record in sales is essential, with the ability to meet or exceed targets. Candidates should be self-motivated, have good organizational skills, and be able to work independently as well as part of a team. Knowledge of sales techniques and tools is an advantage, along with a positive attitude and willingness to learn.

As an Executive Assistant, you will play a vital role in supporting senior executives and ensuring smooth daily operations in our office.**Key Responsibilities:**- **Organize Schedules:** Manage and maintain executives' calendars, coordinating appointments, meetings, and travel arrangements efficiently.- **Prepare Reports:** Compile and prepare reports, presentations, and documents that help executives make informed decisions.- **Communication Management:** Handle incoming calls, emails, and correspondence, ensuring timely response and prioritization of important messages.- **Office Coordination:** Oversee office supplies and equipment, making sure everything is well stocked and functional to support daily activities.- **Meeting Coordination:** Schedule and coordinate meetings, including preparation of agendas, materials, and notes for distribution.- **Confidentiality:** Maintain confidentiality of sensitive information and handle it with discretion to protect the companys interests.**Required Skills and Expectations:**You should possess strong organizational and time management skills to prioritize tasks effectively in a fast-paced environment. Excellent communication skills, both written and verbal, are essential for interacting with team members and external contacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary, along with familiarity with office management software. A positive attitude, attention to detail, and problem-solving abilities are crucial. Candidates should have a professional appearance and demonstrate a commitment to confidentiality. A Bachelors degree in B.B.A or B.Com, or a relevant professional degree is required, along with 1 to 2 years of experience as an executive assistant.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

We Are Hiring Admission CounsellorKAPS Consultancy is looking for a motivated and result-driven Admission Counsellor to join our team. The candidate will be responsible for assisting prospective students throughout the admission process, converting leads into enrollments, and ensuring a smooth onboarding experience. Location: Gurgaon Candidates Preferred Only (Sector 47 & Sector 37D ) Employment Type: Full-time Experience: 1

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:Any DegreePrior experience as a telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Superb interpersonal, research, and record-keeping skills.

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience.Telecaller Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sales.Telecaller Requirements: Any Graduation Prior experience as a telecaller or similar. Completion of a sales-related training program is preferred. Computer literate. Exposure to diverse viewpoints, cultural norms, and experiences. Superb verbal communication. Superb interpersonal, research, and record-keeping skills. Capacity to receive critique without internalizing it.

Location: GuwahatiA leading construction firm is looking for a dynamic and result-driven HR leader to manage workforce operations and drive HR excellence. Qualification: Graduate / MBA (HR) Experience: Minimum 4 Years

Job Title: Business Development ExecutiveVedansh Tech IT is looking for an energetic and goal-oriented Business Development Executive to join our growing team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and contributing to company growth in the US Staffing and IT services industry.Required Skills:Strong communication and interpersonal skills.Confidence in client interaction and negotiations.Good understanding of sales and business development processes.Knowledge of LinkedIn, email marketing, and lead generation tools.Ability to work in a target-driven environment.Basic knowledge of US Staffing/IT industry preferred.MS Office and reporting skills.

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

Designation :- Account & Finance Manager Department:- Finance & Accounting Qualification:- Any Post Graduation Experience :- 10 Years To 12 YearsSalary:- As Per Interview Gender:- MaleJob Responsibilities:- 1. Manage overall accounting and financial operations of the company2. Prepare and review financial statements, MIS reports, and budgets3. Monitor cash flow, banking transactions, and fund management4. Ensure timely compliance with VAT, WHT and statutory regulations5. Oversee accounts payable, receivable, and general ledger activities6. Coordinate with auditors, tax consultants, and financial institutions7. Implement and maintain internal financial controls and policies8. Analyze financial data and provide insights for management decisions9. Supervise and guide the accounts team10. Ensure accurate and timely monthly, quarterly, and yearly closing of accounts Job Location :- Kampala,Uganda East Africa Industry:- Manufacturing Company

We are looking for a dedicated Customer Relationship Manager in Durgapur, Bardhaman. The ideal candidate should have 1 to 3 years of experience and be a graduate. This full-time office role is perfect for a female professional who is passionate about building strong customer relationships and enhancing client satisfaction.Key responsibilities include:- Managing Customer Accounts: Develop and maintain relationships with customers to understand their needs and ensure their satisfaction.- Handling Queries: Address customer questions and concerns promptly, providing effective solutions and information to enhance their experience.- Promoting Products: Collaborate with the sales team to inform customers about new products and services, driving sales through relationship-building efforts.- Analyzing Feedback: Collect and analyze customer feedback to identify areas for improvement and ensure that client expectations are met.Required skills and expectations:The ideal candidate should have excellent communication skills to effectively interact with clients. Strong problem-solving abilities are essential for addressing customer issues. A customer-focused mindset is critical to enhancing client satisfaction and loyalty. The candidate should also be adept at multitasking and managing priorities in a fast-paced environment. A positive attitude and teamwork spirit are important to collaborate with different departments swiftly. Finally, a basic understanding of CRM software will be advantageous in managing customer interactions effectively.Must have good communication skills in English.

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures