CRM Consultant Job Vacancies in Mumbai

As a Braze Consultant, your responsibilities will include:- Providing strategic guidance and technical expertise on the implementation and optimization of the Braze platform for clients- Collaborating with cross-functional teams to ensure successful integration of Braze with other systems such as CDP, CRM, and Data Warehouse- Designing and executing customer engagement strategies using the Braze platform to drive user behavior and retention

Job Summary:We are looking for a dynamic and customer-oriented Pre-Sales Tele Consultant to join our team in Ghatkopar, Mumbai. The ideal candidate will have experience in a clinic or healthcare setup, with strong communication skills in Gujarati and English. The role involves engaging with potential clients over the phone, providing information about our services, and nurturing leads through excellent customer service and CRM follow-ups.Key Responsibilities:Make outbound calls to potential customers to introduce and explain clinic servicesHandle inbound inquiries and follow-up calls with professionalism and empathyMaintain accurate records of all interactions using CRM softwareUnderstand customer needs and provide appropriate service-related informationSchedule appointments and ensure smooth coordination between clients and clinic staffAchieve daily/weekly call and conversion targetsWork closely with the sales and operations team to enhance customer acquisitionProvide feedback and suggestions for continuous improvementRequired Skills & Qualifications:Minimum 6 months to 1 year of experience in a clinic, healthcare, or customer-facing environmentFluency in Gujarati and English is a mustExcellent verbal communication and active listening skillsExperience in Customer Relationship Management (CRM) toolsBasic computer literacy (MS Office, email handling, data entry)Strong interpersonal skills and a customer-centric approachAbility to handle pressure and meet sales targetsEligibility:Candidates residing in or near Ghatkopar, Mumbai preferred

Generate and follow up on leads through calls and emails.Counsel students and parents on courses and programs.Convert inquiries into confirmed admissions.Meet and exceed monthly admission targets.Maintain accurate records in the CRM system.Build strong relationships with prospects and enrolled students.Stay updated on education industry trends.

Interact with premium clients and understand their requirements Build rapport with potential clients and understand their travel needs,preferences, and budget. Develop and present customized travel packages that cater to client desiresand exceed expectations. Sell a variety of travel products and services, including flights, hotels, tours,activities, and travel insurance. Communicate effectively with clients via phone, email, and in-person meetings,addressing their questions and concerns promptly and professionally. Handle customer escalations related to sales inquiries and bookings, resolvingissues with a positive and solution-oriented approach. Utilize strong negotiation and convincing skills to secure sales and close deals. Manage and maintain strong client relationships, fostering trust and loyalty. Stay updated on travel trends, destinations, and industry best practices. Achieve and exceed monthly sales targets.Ideal Candidate must have Minimum of a bachelor's degree (or equivalent) in Business Administration,Tourism, Hospitality, or a related field (freshers or 1 year of experience considered). Excellent communication, interpersonal, and presentation skills. Ability to build strong relationships and rapport with clients. Strong problem-solving skills and the ability to handle customer concernseffectively. A passion for travel and a genuine desire to help others create unforgettableexperiences. Proactive, self-motivated, and results-oriented with a drive to succeed. Proficiency in MS Office Suite and travel booking systems (a plus).

NOTE: Candidate Must Have experience in CRM migration and implementation with HubSpot/ Salesforce/ Zoho CRM / PipedriveJob Roles to perform in the company:_ It will be a contract base role for 6-9 months _ Integrate internal systems with HubSpot._ Set up and implement attribution models in alignment with managements requirements._ Assist in setting up reports and dashboards according to stakeholders needs and requirements._ Train and support sales teams in the effective use of HubSpot._ Provide ongoing support and guidance to address any issues and ensure smooth operation._ Troubleshoot, identify, and fix errors._ Manage the integration of Internal Business Unit in the CRM (Pipedrive) with HubSpot._ Train the CRM Internal team on operations.The applicant must have: _ Proven experience of at least 4 Years in CRM migration and implementation with HubSpot._ Experience with any one CRM systems such as HubSpot, Salesforce, Zoho CRM, or Pipedrive will be an added advantage._ Operated in B2B sales environments comparable in size to Affinity. _ Comprehensive understanding of multi-business ad network environments. _ Proficiency in integrating various internal systems with CRM platforms. _ Excellent analytical, troubleshooting, and problem-solving skills. _ Experience in training and supporting sales teams. _ Strong communication skills. _ Available to commit to a 69-month engagement.Contact PersonAlina Khan9137857510alinamayvent@gmail.com

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

Company: Indofil Location: Andheri Head OfficeDesignation: ExecutiveExperience: SAP Knowledge and Good in knowledgeMail ID : Internalaudit@blrlogistiks.com

Responsibilities*Research potential clients and build a pipeline of qualified leadsContact potential clients by phone, email, or in person to schedule appointments and discuss their needsAssist clients in understanding the real estate market and our propertiesConduct tours of our properties and answer any questions clients may haveFollow up with clients and nurture ongoing relationships to ensure their needs are metWork closely with our sales team to identify opportunities and develop effective sales strategiesUse CRM software to maintain accurate records of client interactions and progress through the sales process.RequirementsProven experience in pre-sales or a similar roleExcellent communication and interpersonal skillsStrong organizational and time-management skillsAbility to work independently and as part of a teamSelf-driven with a results-oriented approach to workFamiliarity with real estate and/or property managementProficiency in MS Office and CRM software

Looking Sales Executive for Interior Design firm Located at( Dadar ) MumbaiRole DescriptionThis is a full-time on-site role for a Sales Executive located in Mumbai. The Sales Executive will be responsible for identifying and developing new business opportunities, building and maintaining strong client relationships, and achieving sales targets. The Sales Executive will also be responsible for preparing and delivering presentations, negotiating contracts, and collaborating with internal teams to ensure customer satisfaction.QualificationsProven experience as a Sales Executive or relevant roleExcellent communication and negotiation skillsAbility to build and maintain strong client relationshipsAbility to work independently and as part of a teamStrong organizational and time-management skillsExperience in the recruitment industry is a plusBachelor's degree in Business Administration, Marketing, or related field experience as Business Development in Interior, Architectural Industry. Should have excellent communication & presentation skill. Good sense of Business DevelopmentSalary : Rs.20K to 30K

Need Sales Force Developer Who Can Implement Or Configure Given Requirements In Salesforce CRM Production System. This Position Is Needed Only On Need Basis. Task Will Be Given On Hourly Basis.Job DescriptionsMeeting With Project Managers To Determine CRM Needs.Developing Customized Solutions Within The Salesforce Platform.Designing, Coding, And Implementing Salesforce Applications.Creating Timelines And Development Goals.Testing The Stability And Functionality Of The Application.Troubleshooting And Fixing Bugs.Writing Documents And Providing Technical Training For Salesforce Staff.Maintaining The Security And Integrity Of The Application SoftwareAdvanced Knowledge Of Salesforce CRM Platforms.Proficient In MYSQL, Apex, JavaScript, Native, And VisualForce.Working Knowledge Of MavensMate Or Eclipse.Good Communication Skills.Ability To Problem Solve High-Level Software And Application Issues.Ability To Project Manage.Ready To Work Or Attend Meetings With US Overlap Timings.

We are Looking for an Ambitious and energetic Business Development Manager to help us expand our Clientele. You will be the Front of the Company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationship with clients.

JOB Description*1. Participate in providing solutions for client engagements using current development tools and technologies on the Salesforce platform2. Participate in code reviews, and follow Magnet360s best practices3. Design, code, test, document, and deploy solutions4. Follow and contribute to technical processes, coding standards, and guidelines5. Participate in the enhancement of technical teams knowledge, through team meeting, events, and information sharing6. Manage tasks across concurrent projects with professional status reporting, escalation, and process adherence.7. Strong Pharma/Heath care domain Knowledge. Experience on Veeva CRM of at least 6+ Years is a must.8. Experience working on client proposals.9. Excellent Communication Skills, Should have prior experience working with US and EU clients.Technical Expertise:1. Understand technical and functional design requirements2. Contribute to the teams standards of development3. Experience across development and cloud-based technologies including object-oriented languages, and the Salesforce technology stack (Apex, Visualforce, SOQL)4. Veeva CRM configuration experience and Veeva CRM functional area5. Perform configuration and customization tasks6. Experience in a support role, providing L2 L3 support7. Perform Code Review and Code Optimization effectively8. Analyse the CRM Data and develop data migration plans from legacy systems into Veeva platform9. Strong unit testing skills10. Excellent verbal and written communication skills, experience in a client facing role11. Strong experience on Veeva Development includes Apex triggers, Visualforce pages, Batch Classes, Process builder and Flow design. 12.Veeva certification will be a plus

Job DescriptionCustomize and integrate the Oracle Service Cloud for our customers using web development methodologies and oracle policy automation.Role: Oracle Service Cloud ConsultantSkills: 3-5 years of Cloud CRM solution expert knowledge / experience (Oracle/Right Now CX) Experience in implementing application solutions Must have strong analysis and troubleshooting skills. Experience in identifying, analysing and documenting Business Requirements Experience in establishing business process workflows in regards to Public / Agent facing UI. Technical experience in configuring Oracle/Right Now CX components Oracle Service Cloud Connect experience a plusIf Interested you can send your CVInterviews will be done on teams.will be remote till the pandemic ends

Job Description-Media/space presentation to corporate clients & agencies (for print, web and digital editions).Negotiation and closing..Monthly and daily revenue target management and administration.Coordinating with inhouse departments for artworks, invoicing and collection.Having physical and online meetings with clients for presentations and follow ups.Managing and updating own reports in sales CRM on daily basis.Developing and implementing new solution packages for revenue generation according to customer feedback.

Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences.Handling incoming calls & doing cold calling. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.Customer Solving Queries, Customer Service Support, Client Servicing, Patient Feedback, Incoming Handling calls & resolving queries