Manager CRM Job Vacancies in Mumbai

Position Title: Account Manager (IT)Location: Mumbai (with ability to travel as needed)Primary Responsibilities:Serve as the main point of contact for clients, understanding their IT needs and offering customized solutions.Develop and maintain strong relationships with key clients, ensuring satisfaction and repeat business.Manage project timelines, budgets, and deliverables for client accounts.Coordinate with internal teams (sales, technical, operations) to ensure timely service delivery.Oversee the development and execution of account strategies to achieve business goals.Track project progress and resolve any issues or concerns that may arise.Conduct regular meetings with clients to review performance and discuss new opportunities.Skills Required:Strong understanding of IT products, services, and solutions.Excellent communication, negotiation, and interpersonal skills.Ability to manage multiple accounts and projects simultaneously.Familiarity with CRM tools and project management platforms.Problem-solving skills and ability to handle challenging situations with clients.Proficient in MS Office and other business tools.Qualifications:Bachelor's degree in Business, Information Technology, or related field.Proven experience in account management, preferably in the IT sector.Experience working with cross-functional teams and managing client expectations.Desirable Traits:Proactive, goal-oriented, and detail-driven.Ability to build long-lasting relationships with clients.Strong organizational and time-management abilities.Ability to travel as required for client meetings and project oversight.

Job title: Senior Performance Marketing Manager Lead GenerationExperience: 48 Years (Lead Generation Experience Mandatory)Location: RemoteRole OverviewWe are looking for a Senior Performance Marketing Manager Lead Generation Growth Lead who can manage and scale paid media campaigns for multiple lead generation clients across industries such as real estate, education, healthcare, coaching, B2B, and services.Roles & ResponsibilitiesPaid Media Campaign ManagementPlan, execute, and scale campaigns on Meta Ads (Facebook & Instagram) and Google Ads (Search, Display, YouTube)Scale campaigns while maintaining target CPL and lead qualityLead Generation Funnel OptimizationBuild and optimize TOF, MOF, BOF marketing funnelsStructure awareness lead capture retargeting campaignsOptimize landing pages, lead forms, and thank-you pagesPerformance & Budget ManagementManage campaign budgets and monitor performance metricsTrack CPL, CPQL, and conversion ratesIdentify funnel drop-offs and optimize campaign performanceCreative Testing & OptimizationWork with design and content teams to test different ad creativesExperiment with hooks, messaging angles, offers, and form structuresRun structured A/B testing to improve campaign performanceTracking & AnalyticsEnsure proper Pixel and Conversion API implementationSet up GA4 tracking and CRM integrationsQualification & SkillsStrong expertise in Meta Ads and Google Ads (Lead Generation campaigns)Understanding of lead generation funnels and conversion optimizationHands-on experience with GA4 and performance trackingStrong analytical and data-driven decision-making skillsExperience managing high-budget campaigns (15L+ monthly preferred)

Role Overview:The Assistant Sales Manager supports overall sales growth by converting leads, managing client relations, and overseeing front desk operations to ensure a premium client experience.Key Responsibilities Sales & Client ConversionCounsel clients on aesthetic treatments, packages, and services.Convert walk-ins, leads, and enquiries into confirmed appointments and procedures.Achieve monthly sales and revenue targets set by management.Conduct timely follow-ups for pending clients, missed appointments, and repeat clients.Maintain updated sales tracking sheets, CRM entries, and daily sales reports.Front Desk & Reception ManagementWelcome clients warmly and manage check-in/check-out smoothly.Schedule appointments and manage the doctor/therapist calendar efficiently.Handle billing, invoices, payment entries, and receipt issuance.Maintain client records, consent forms, and ensure proper documentation.Manage clinic communication channels: calls, WhatsApp, emails, and walk-ins.Ensure the reception area is clean, organised, and client-friendly at all times.Customer Service ExcellenceProvide personalised assistance and ensure a high-quality service experience.Address client questions and concerns professionally.Support client retention, follow-ups, and feedback processes.Operational & Administrative SupportCoordinate with doctors, therapists, and staff for smooth client flow.Assist with daily reports: footfall, sales, conversions, and collections.Support basic inventory checks for front desk materials and forms.Ensure compliance with clinic protocols and client service standards.Required Skills & Qualifications13 years experience in sales/front desk in the aesthetic, beauty, or healthcare industry.Strong communication, sales closing, and customer service skills.Good knowledge of aesthetic treatments (training will be provided).Proficiency in MS Office, CRM, and handling client communication.

Job Objectives- Revenue Generating and Account Management Role1. Building New Corporate Accounts- Reaching out to Corporate through various channels and pitching BookEventz Services based on their Event related requirements2. On-boarding new Corporate Accounts and getting registered as preferred vendors their Event related requirements3. Generating Event enquiries from the Corporate Accounts and working in coordination with the Supply team to help them book Venues and other services for their Events4. Upselling/Cross-Selling our Event related services based on Corporate Requirement5. Maintaining relationship with the existing Corporate and get repeat business from them

As a Braze Consultant, your responsibilities will include:- Providing strategic guidance and technical expertise on the implementation and optimization of the Braze platform for clients- Collaborating with cross-functional teams to ensure successful integration of Braze with other systems such as CDP, CRM, and Data Warehouse- Designing and executing customer engagement strategies using the Braze platform to drive user behavior and retention

Required Skills: Customer Relationship Management (CRM), Excellent communication and presentation skills, Cross functional collaboration, OEM salesWork Mode : ONSITEWorking Day : 6Office Location : MumbaiMandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills Candidate should be good in Client Relationship Handling (CRM) Female candidates will be preferred for this role Candidate must be willing to travel PAN India as per business requirements. Looking for Mumbai location candidates (preferred) Candidate should have good Technical skills, and working knowledge of ISP, Broadband etc. Immediate joiners to 15 days notice period candidates will be PreferredDescriptionJob SummaryWe are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.ResponsibilitiesManage and nurture client relationships to ensure long-term satisfaction and loyalty.Develop and implement strategies to enhance client engagement and retention.Provide expert guidance on sales service and marketing initiatives to drive business growth.Collaborate with cross-functional teams to deliver exceptional client experiences.Analyze client feedback and market trends to identify opportunities for improvement.Develop and execute client communication plans to keep clients informed and engaged.Lead client meetings and presentations to showcase the value of our services.Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.Monitor and report on client relationship metrics to track progress and identify areas for improvement.Coordinate with internal teams to ensure seamless service delivery and client support.Stay updated on industry trends and best practices to provide innovative solutions to clients.Travel as required to meet with clients and attend industry events.Maintain a high level of professionalism and integrity in all client interactions.

Job Openings for 2 Manager CRM Jobs with minimum 5 Years Experience in Hughes Road, Mumbai, having Educational qualification of : Any Master Degree with Good knowledge in Strategic Planning, Strategic Communication, Customer Relationship, Customer Handling, Interpersonal Skills, CRM Sales, Convincing Power, CRM Strategy, Leadership Skills, Sales etc.

Required skills :- B2B sales in freight forwarding industry, familiarity with CRM software ad sales tools, in depth knowledge of Air freight operations, experience with international markets, Managing budget preparations and sales plan. Need candidate from freigt forwarding or E_ commerce industry only. Candidates must have experience in dealing with international markets. Familiarity with CRM software and sales tracking tools.

Jr. Account Manager - 2 Positions Industry - OpenCan consider fresher with good communication skills

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognized university.Have at least 20 years experience in FMCG sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations at FMCG INDUSTRY.Have a proven track record of meeting sales targets at FMCG INDUSTRY

Position: Territory Managermin Exp:1-5 Yrs Sales Exp

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognised university.Have atleast 5 years experience in sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations.Have a proven track record of meeting sales targets.

Assistant Sales ManagerJob Purpose:The Assistant Sales Manager will support the sales team in achieving targets bymanaging client relationships and assisting in the implementation of salesstrategies.Responsibilities: Assist in the development of sales strategies to meet company objectives. Support the sales team in managing existing client accounts andrelationships. Monitor daily sales activities and provide feedback to improve performance. Conduct market analysis to identify trends, opportunities, and competitivelandscape. Organize training sessions for sales staff to enhance skills and knowledge. Prepare sales reports and presentations for management meetings. Assist in coordinating promotional events and campaigns.Contact: job@sashriyaenterprisesindia.com

Set up meetings between client decision-makers and the company's practice leaders Handling a team. Generating corporate lead inquiries via cold calling and setting up meetings, walk-in, via accessing previous lead data. Retain existing clients by presenting new solutions and services Selling IVRS/Cloud telephony solutions to customers after assessing business requirements. Achieving sales targets through new customer acquisitions Identifying the right prospects, cold calling, persuading customers for solutions, negotiating & closing the prospect. Conduct research to identify new markets and customer needs by using knowledge of the market and competitors.Identify and develop the company's unique selling propositions and differentiators Building and maintaining relationships with clients and key personnel within customer companies. Preparing MIS reports, daily reports & reviews. Network with customers & CRM companies for brand building & selling collaboratively. Conducting business reviews to ensure clients are satisfied with their products and services and to be the reliable point of contact for each client that is required to establish a strong business relationship Developed strong working relationships with internal team and clients.

An assistant sales manager's responsibilities include:Sales goals: Setting sales goals, monitoring performance, and adjusting goals as needed Sales team: Recruiting, hiring, training, and managing sales associates or representatives Customer service: Helping customers with their needs and addressing complaints Sales strategies: Collaborating with the sales manager to develop sales strategies and action plans Sales reports: Preparing sales reports and analyzing data to forecast sales and identify trends Sales budget: Assisting with the sales budget and ensuring cost-effective resource allocation Client relationships: Building and maintaining relationships with key clients and industry stakeholders Sales presentations: Creating sales presentations to show the team the latest trends and goals Market trends: Analyzing market trends, customer preferences, and competitor activities CRM systems: Overseeing the administration of CRM systems Assistant sales managers should have strong people skills, knowledge of the products they sell, and a passion for sales. They should also be able to create a collaborative team environment and foster a competitive spirit.

- Develop and implement sales strategies to meet sales targets: The IT Sales Manager will be responsible for creating and executing sales plans to achieve revenue goals for the company.- Manage a team of sales professionals: This role involves supervising and guiding a team of sales representatives, providing support and training to ensure they meet their individual sales targets.- Build and maintain strong relationships with clients: The IT Sales Manager will be the main point of contact for key accounts, nurturing existing relationships and networking to acquire new clients.- Stay updated on industry trends and competitors: It is essential for the IT Sales Manager to stay informed about the latest developments in the IT industry and keep track of competitor activities to stay ahead in the market.- Prepare sales reports and forecasts: This role requires analyzing sales data, preparing reports, and forecasting future sales trends to make informed business decisions.Required Skills and Expectations:- Bachelor's degree in business, marketing, or a related field.- Proven experience in IT sales, with a track record of meeting and exceeding sales targets.- Strong leadership and communication skills to effectively manage a sales team.- Excellent negotiation and networking abilities to build and maintain client relationships.- Ability to work independently and collaboratively in a fast-paced environment.- Proficiency in using CRM software and other sales tools.

Job Title: Assistant Sales ManagerLocation: Mumbai (Goregaon West)Experience: Minimum 5 years (High Ticket Sales Mandatory)Job Summary:We are looking for a dynamic and results-driven Senior Sales Executive with strong expertise in high ticket B2C sales. The candidate will be responsible for driving revenue through webinars, seminars, and direct customer engagement, ensuring end-to-end sales from lead generation to payment collection. The role demands strong communication, aggressive follow-up, and the ability to build long-term customer relationships.Key Responsibilities:Meet and exceed weekly and monthly revenue targets while maintaining professionalism and customer focus.Engage with business owners to sell training and coaching courses through webinars, seminars, and direct calls.Manage end-to-end sales process: inquiries, objection handling, sales closure, and payment collection.Continuously upgrade product knowledge and sales skills to achieve higher conversion.Make outbound calls for follow-ups, query resolution, and sales closing.Maintain and update sales reports, customer data, and CRM records accurately.Drive repeat business through upselling, cross-selling, and renewals.Build and nurture long-term relationships with customers to generate referrals.Work proactively on weekends to maximize sales opportunities.Required Skills & Qualifications:Bachelors degree in any discipline (or equivalent).Minimum 5 years of hardcore sales experience in:High Ticket Sales, / High-Value Sales Direct Sales, / B2C Sales Insurance, / High Volume Sales, Post Webinar or Inside Sales (preferred)Strong customer orientation with the ability to adapt to diverse prospects.Excellent communication, interpersonal, and negotiation skills (written & verbal).Aggressive follow-up attitude with a result-oriented mindset.Positive attitude, self-driven, and career-focused.Ability to work in a fast-paced, target-driven environment.