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Client Relationship Manager Job Vacancies in Maharashtra

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Walk-In For Tele Caller (1-0 Years)

Rulons

  • 1 yrs
  • Andheri East Mumbai
Good Communication Skills Product Knowledge Sales Skills Client Relationship Management Customer Service
We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.
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Event Manager - KalyanThane

Sai Events

  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Kalyan Thane
Client Management Management Skills Vendor Development Coordination Skills Event Organizer Client Relationship
Sai events and catering services looking for best supervisor and event manager for field and events suggest
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Female - Founders Office - Marketing Management

Stars N Celebs

  • 2 - 5 yrs
  • Mumbai
Communication Skills Presentation Skills Marketing Client Relationship
Hiring: Founder's Office - Marketing ManagementLocation: Mumbai (Travel Required)About Stars N CelebsStars N Celebs is building a platform that empowers artists through digital identity, visibility, and meaningful industry connections. We are looking for a dynamic individual who enjoys working in a fast-paced startup environment and wants to build something meaningful from the ground up.Key Responsibilities- Work directly with the Founder to execute business growth initiatives.- Develop and manage relationships with colleges, institutions, brands, industry associations, celebrities, and other strategic partners.- Identify, onboard, and coordinate freelancers, agencies, interns, and collaborators required to execute business strategies.- Create professional presentations, proposals, marketing collateral, posters, and basic promotional videos.- Coordinate campaigns and ensure timely execution across multiple stakeholders.- Represent the company in meetings, networking events, interviews, and partnership discussions.- Be comfortable meeting senior decision-makers, celebrities, and industry professionals. Some interactions may take place over coffee, lunch, dinner, or networking events.- Travel as required for business meetings, events, and partnerships.Desired Skills- Excellent communication and relationship-building abilities.- Strong presentation and negotiation skills.- Comfortable working in a performance-driven startup culture.- Ability to work independently with minimal supervision.- Creative mindset with good design and content sense.- Proficiency in PowerPoint/Canva and AI tools for presentations and content creation is an advantage.- Willingness to take ownership and solve problems.What We Are Looking For- Someone who believes execution matters more than excuses.- Someone who enjoys meeting new people and building long-term relationships.- Someone who can convert ideas into action.- Someone excited about helping build a growing company rather than simply doing a job.If you are entrepreneurial, resourceful, and ready to work closely with the Founder to create impact, we'd love to hear from you.
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Female - Client Relationship Manager (CRM) – Real Estate Firm

Prime Star HR

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Thane
Excellent Communication Understand Client Circumstances Provide Appropriate Solution
Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.
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Hiring For Sales Engineer

Talent Zone Consultant

  • 2 - 6 yrs
  • Pune
Sales Strategy Development Client Relationship Management Sales Engineeer Semiconductor
Drive sales growth in the semiconductor manufacturing industry by developing strategic customer relationships, identifying opportunities, and delivering tailored technical solutions. Lead presentations, proposal development, negotiations, and contract closure while collaborating with cross-functional teams to ensure customer success and achieve revenue targets.
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Sales Engineer (1-5 Years)

Inteegrity Consults

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Thane
Business Development Client Servicing Demonstration Relationship Management Ommercialexecution Technical Consulting
Business Development: Identify and develop new B2B sales opportunities across manufacturing units, pharma, chemical,packaging, and heavy engineering industries. Technical Consulting: Understand customer technical specifications, evaluate their application requirements, and recommendthe right vacuum pumps or industrial machinery solutions. Client Visits & Demos: Conduct regular field visits, factory visits, and product demonstrations to prospective clients around theindustrial hubs of Bhiwandi, Thane, and nearby regions. Commercial Execution: Prepare detailed and accurate technical quotations, handle price negotiations, finalize payment terms,and close sales orders. Relationship Management: Maintain and strengthen relationships with existing clients, OEMs (Original EquipmentManufacturers), and distributors to ensure repeat business. Payment Collection: Coordinate with clients for timely payment collections and ensure hassle-free execution of orderdispatches.REQUIRED QUALIFICATIONS & EXPERIENCE Education: BE / B.Tech / Diploma in Mechanical, Electrical, or Chemical Engineering (Candidates with a strong industrial salestrack record will also be considered). Experience: 0 to 5 years of experience in Industrial Sales / B2B environment. Industry Knowledge: Hands-on experience or solid understanding of vacuum pumps (e.g., liquid ring, dry vacuum, oillubricated) or related industrial machinery/capital equipment is highly preferred. Skills: Strong negotiation, technical presentation, and relationship-building skills. Language: Fluency in Hindi and English. Knowledge of Marathi is a major advantage for local client coordination. Travel Expectation: Must travel comfortably and reliably to client locations around Bhiwandi, Thane, and nearby manufacturinghubs for field updates.HOW TO APPLYSend your updated CV to: vivekjoshi@inteegrityconsults.comSubject Line: Application for Sales Engineer
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Looking For Relation Manager

Choice Broking

  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Ahilyanagar
Equity Broking Share Broker Share Trading NISM Stock Market Relationship Manager Stock Broking Client Acquisition
As a Relation Manager, you will play a crucial role in building and maintaining strong relationships with clients. Your primary goal will be to ensure customer satisfaction and loyalty while driving business growth. Key Responsibilities:- Manage Client Relationships: Establish and nurture strong connections with clients to understand their needs and provide tailored solutions. - Resolve Issues: Act as the first point of contact for any client concerns, addressing inquiries promptly and effectively to maintain satisfaction.- Develop Strategies: Collaborate with the team to create strategies that enhance client engagement and retention, ensuring long-term partnerships.- Monitor Account Performance: Regularly review client accounts and provide feedback on performance, identifying opportunities for upselling additional services or products.- Conduct Regular Meetings: Schedule and lead meetings with clients to discuss their goals, progress, and any adjustments needed to improve outcomes.Required Skills and Expectations:- Communication Skills: You must possess excellent verbal and written communication skills to effectively interact with clients and present ideas clearly.- Interpersonal Skills: Strong interpersonal abilities are essential for building trust and rapport with clients.- Problem-Solving: You should be adept at identifying problems and offering creative solutions promptly.- Organizational Skills: Being organized is vital to manage multiple client accounts and prioritize tasks effectively.- Customer-Focused Attitude: A willingness to understand client needs and a commitment to providing exceptional service are imperative for success in this role. We are looking for someone with 1 to 7 years of experience who is eager to grow and contribute in a fast-paced environment.
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Hiring Fresher - Event Manager - Nashik

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Nashik
Media Relations Vendor Development Event Planning Event Marketing Coordination Skills Negotiation Skills Budget Analysis Client Management Event Production Client Relationship Management Skills Event Organizer Communication Skills Good Communication
Key Responsibilities1. Event Planning & StrategyBrainstorm and implement event concepts, themes, and layouts based on client or corporate objectives.Prepare detailed event blueprints, including floor plans, timelines, production schedules, and task allocations.Create, monitor, and manage strict event budgets to maximize profitability or cost-efficiency.2. Vendor & Logistics ManagementSource, negotiate with, and coordinate reliable vendors (catering, audiovisual/AV tech, decorators, security, and fabrication teams).Book and secure appropriate venues, ensuring all necessary permissions, local municipal licenses, and safety permits are obtained.Oversee complex on-site logistics, including transport, material handling, and setup timing.3. Marketing & Attendee ManagementCollaborate with marketing teams to promote the event via social media, email campaigns, and physical media.Manage registration processes, ticketing setups, and candidate/guest invitations (especially crucial for job fairs or large exhibitions).Handle public relations, guest hospitality, and speaker/VIP protocols.4. On-Site Coordination & Post-Event EvaluationSupervise the entire event setup, live operations, and smooth dismantling.Troubleshoot live operational issues calmly and efficiently under pressure.Conduct post-event evaluations, analyze feedback data, check vendor invoices against delivery, and present ROI (Return on Investment) reports to management.
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Jobs by Related Category

Hiring Relationship Manager For Mumbai (Female Only)

Human Asset

  • 5 - 10 yrs
  • Mumbai
Client Relationship Manager Options Relationship Manager
Responsibilities:Manage and support existing clientsResolve client queries and provide timely serviceCoordinate with internal teams for smooth operationsHandle financial transactions, reconciliations, and reportingMaintain strong client relationshipsEnsure compliance with company policiesPrepare client activity and performance reports
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Client Relationship Executive - Thane West

ITology inventor private limited

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Thane West
Client Relationship Outbound Calling Lead Generation CRE Client Management Sales B2B Sales Negotiation Skills Client Servicing
Customer Relationship Manager (CRM)Perks and Benefits: Great incentives/variablesFunctional Area: Customer Relationship Manager / B2B salesRole Category: Sales, Marketing, Tele Calling, Outbound.Job DescriptionApproaching exporters, manufacturers & service providers for Internet Marketing products likeSEO, Software, Website Design, etc.Generating 7 to 8 Prospects from existing client on a daily basis & responsible for themanagement of ProspectCross Selling and Upselling our product and services.Maintain good relation with existing clients.Achieving sales targets and growing business from existing clients.To be an interface between the customer and internal support teams to ensure that thecustomer receives the best possible service from the company.Team up with co-workers to ensure proper customer service.Build productive trust relationships with customers.Skills Required:Corporate SellingQuick thinking and problem solving skillsAble to work independently and as a team playerEffective communication, comprehension skill & Active listening skillsHandles Rejection well, Positive and enthusiastic attitude,Customer focus and result oriented approachAbility to build rapport with customers instantlyGood motivator, passionate, confidentJob Type: Full-timeExperience: 1-2 YearsEducation: PG MBA/MMS Marketing/BEJob Types: Full-time, Permanent
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Female - Hiring For Business Development Internship Fresher

Choira MusicTech Pvt Ltd

  • 0 - 1 yrs
  • Mumbai
Lead Generation Problem Solving Client Relationship Time Management
As a Business Development Intern, you will play a crucial role in supporting our growth efforts in a dynamic environment. This is a great opportunity for you to learn and contribute effectively.- Market Research: You will help identify potential markets and clients by conducting thorough research. Understanding the industry trends and competitors is essential for driving business strategies.- Lead Generation: Your tasks will include generating new leads through various channels such as social media, networking, and attending events. Effective outreach will be key to expanding our customer base.- Client Communication: You will assist in communicating with potential clients through emails and calls. Building relationships and understanding their needs will help us serve them better.- Collaboration with Teams: You will work closely with sales and marketing teams to align strategies and share insights. Teamwork is vital for implementing successful business development initiatives.- Reporting: You will gather and present data on leads, market analysis, and performance metrics. Clear reporting will help track progress and inform future strategies.To excel in this role, you should possess strong communication skills, both written and verbal, and have a basic understanding of business concepts. A proactive attitude and willingness to learn will set you apart. Familiarity with social media platforms and Microsoft Office tools will be beneficial. You should also demonstrate the ability to work collaboratively in a team and have a keen eye for detail.
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Business Associate (1-2 Years)

ISGS

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Kamothe Navi Mumbai
Product Management Presentation Skills Business Strategy Market Research Team Collaboration Sales Strategy Communication Business Development Competitive Analysis Strategic Planning Market Analysis Negotiation Client Relationship
Responsible for identifying new business opportunities and helping the organization grow by increasing sales and building strong client relationships.The role involves researching the market, generating leads, and approaching potential clients to promote the companys products or services. Expected to understand customer requirements, present suitable solutions, and convert prospects into long-term clients
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Online For Sales Marketing Executive Jobs (Freshers)

Agenta

  • Fresher
  • Mumbai
Client Relationship Computer Skills Effective Team Management Marketing Research Sales Strategy
About AgentaAgenta is the world's first agent-native MLOps engine, redefining the production AI lifecycle with Intelligence with Zero DevOps. We build self-healing, autonomous pipelines so teams focus on science, not infrastructure. Currently in Vanguard private preview, we're seeking a high-hustle individual to scale us from zero to one.The MissionWe need a closer, not a researcher. Identify visionary engineering leaders, build high-value networks, and bridge our technology to enterprise needs.North Star Metric: Secure 2-3 milestone enterprise customers for our private preview.ResponsibilitiesTarget Acquisition: Map Ideal Customer Profiles (Head of AI, CTOs, Lead MLOps Engineers) at AI startups and Fortune 500 enterprises.High-Impact Outreach: Execute multi-channel Vanguard campaigns (LinkedIn, cold email, Twitter/X) tailored to CTO languageno templates.Relationship Architecture: Build 100+ high-level AI/ML contacts.The Sell: Run discovery calls, uncover technical bottlenecks, position Agenta as the Zero DevOps solution.Pipeline Management: Convert waitlist prospects from interest to deployment.Who You AreTechnical Literacy: Know ML Pipelines, DAGs, Inference Driftyou sell it, don't code it.The Hustle: Thrive on No, persistent, creative, target-obsessed.Communication Mastery: Translate complex AI into compelling business cases.Provable Results: Sales, debate, or entrepreneurial wins where you drove action.What You GainFounding Experience: Work directly with product founders as the first sales team member.Elite Network: Direct access to top 1% AI leaders.High-Performance Culture: Outcomes > hours3 customers in month one = victory.Future Potential: Top performers prioritized for full-time Founding Account Executive roles with equity.
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Collection Manager Fresher

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Wardha
Customer Relationship Client Relationship Problem Solving Customer Management Good Communication Skills Communication Skills Collections Recovery Recovery Agent
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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Client Relationship Manager (1-3 Years) - Female

Swastik Craft and Consult Co

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Computer Application Customer Relationship Client Servicing Microsoft Excel Problem Solving Customer Care Convincing Power
Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments
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Forex / Stock Market Inside Sales

Wavereco

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Wakad Pune
Client Relationship Management Sales Forex Client Management Stock Market
About the Role:Wavereco is looking for a proactive and motivated Forex Inside Sales Executive to join ourteam. The ideal candidate will be responsible for generating leads, engaging with prospectiveclients, and building long-term customer relationships in the Forex domain. Freshers andexperienced candidates are welcome.Key Responsibilities:1.Make outbound calls to prospective clients and explain Forex products/services.2.Convert leads into active clients through strong sales and negotiation skills.3.Maintain and build strong client relationships for repeat business.4.Understand client needs and offer suitable Forex solutions.5.Achieve monthly sales targets and contribute to business growth.6.Maintain accurate records of calls, sales, and client interactions.7.Coordinate with internal teams for smooth onboarding of clients.Requirements:1.Experience in inside sales, client relationship management, or Stock Market or Forex2.Financial services preferred.3.Strong communication and interpersonal skills.4.Ability to handle objections and close sales.5.Basic understanding of Forex/financial markets is an advantage.Immediate joiners will be given priority.
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Client Relationship Manager (female)

URC Logistics Pvt. Ltd.

  • 1 - 3 yrs
  • Vashi Navi Mumbai
Customer Relationship Branch Administration Microsoft Excel Routing
# Taking care of End to End operation work of Client.1. Well versed with Excel and MS office2. Good in English communication and written3. Familiar with numbers4. Pleasant Personality5. Good in Email Writing
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Sales Manager

Square yards

  • 1 yrs
  • 6.0 Lac/Yr
  • Andheri Mumbai
Cold Calling Relationship Management Client Management Customer Relationship Corporate Sales
Hard core sales with good incentives and cold calling and customer relationships management
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B.B.A Freshers For Client Relationship Manager

Voltago Electricals Pvt. Ltd.

  • 0 - 6 yrs
  • Badlapur Thane
Customer Relationship Client Servicing
Client Relationship Manager are responsible for finding and retaining clients, encouraging clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.Duties & Responsibilities Familiarizing yourself with all products and services offered by our company.Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Modifying sales pitches in response to customer demand.Maintaining meaningful relationships with existing clients to ensure that they are retained.Acquiring and retaining contact information databases.Following up with new and existing clients.Acquiring new projects for the company.Drafting business proposals and contracts to draw in more revenue from clients.Setting up meetings of company executives with clients.Daily Visit Industrial Site & Tapping prospective industrial clients through various sales verticals.Calling & communicating with clients for various business inquiries.Tapping, e-mailing, generating business inquiry in social media.Developing business relations with new clients by doing one to one meetings, mails, existing contacts etc.E-tendering for the projects in domains like electrical, BMS, Networking etc.Coordinate with client POC from negotiating of offer, generating orders to billing & payment.To be successful as a Business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.Talk with the employer: 9130024066 / hr@voltago.inCompany Name: Voltago Electricals Pvt. Ltd.Contact: 9130024066Address: 02-03, Aryan Arcade, Jadhav Colony, Belavli, Badlapur (W)CTC: 2L- 3L (including incentives)
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Hiring For Freelance Event Coordinator

Kokan Kala Va Shikshan Vikas Sanstha

Vendor Relationship Management Vendor Negotiation Client Management Event Planning Budget Analysis Quotations Microsoft PPT Canva Designing Adobe Photoshop Event Coordinator
Key Responsibilities:* Plan, coordinate, and execute all aspects of the Annual Work Anniversary & Award Function.* Liaise with vendors, suppliers, and service providers (catering, dcor, sound, photography, etc.) to ensure timely arrangements.* Develop and manage event timelines, checklists, and schedules for smooth execution.* Coordinate stage management, program flow, and award ceremony proceedings.* Oversee logistics such as guest registrations, seating arrangements, and backstage requirements.* Work closely with internal teams to align event activities with organizational goals.* Handle on-the-spot problem-solving to ensure seamless execution of the event.* Manage budget allocation for event requirements while ensuring cost efficiency.* Supervise event setup and breakdown, ensuring quality and safety standards are maintained.* Ensure a memorable and engaging experience for all employees and guests.
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Fresher hiring for Collection Manager

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Amravati
Customer Relationship Customer Retention Client Relationship Customer Management Customer Care Good Communication Skills Debt Recovery Collections Recovery Recovery Agent
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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Collection Manager Fresher

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Amravati
Customer Relationship Client Relationship Problem Solving Customer Management Good Communication Skills Communication Skills Collections Recovery Recovery Agent Debt Recovery Customer Retention
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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Customer Retention Executive || Freshers & Experienced

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Yavatmal
Customer Relationship Client Relationship Problem Solving Customer Management Good Communication Skills Communication Skills
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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Client Relationship Manager Jobs For Higher Secondary Freshers

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Nashik
Customer Relationship Customer Care Interpersonal Skills Branch Administration Strategic Thinking
Job Title: Client Relationship Executive (Telecaller) / Telemarketing Executive / Customer Service Executive (Voice) / Inside Sales ExecutiveDepartment: Customer Service / Sales / Client Relations / OperationsReports To: Team Leader / Customer Service Manager / Sales ManagerLocation: Nashik, Maharashtra, India (This role is primarily based in an office/call center environment in Nashik, working from a dedicated workstation).Job Summary:We are seeking an energetic, articulate, and customer-centric Client Relationship Executive (Telecaller) to join our team in Nashik. The ideal candidate will be responsible for engaging with our clients primarily over the phone, building positive relationships, addressing inquiries, providing information about our products/services, and ensuring high levels of customer satisfaction. This role is crucial for delivering excellent service and supporting our client engagement efforts.Key Responsibilities:Client Communication & Engagement:Make outbound calls to prospective or existing clients (for telemarketing/inside sales) ORHandle inbound calls from clients seeking information, support, or making inquiries (for customer service).Engage with clients in a professional, polite, and empathetic manner to understand their needs or provide necessary information.Build and maintain positive client relationships through effective communication and follow-up.Information Provision & Query Resolution:Provide accurate and comprehensive information about company products, services, offers, and policies.Efficiently resolve client queries, complaints, and concerns over the phone, escalating complex issues to the appropriate department/manager when necessary.Guide clients through problem-solving steps or relevant processes.Sales & Lead Generation (if applicable):Promote and explain products or services to potential clients over the phone.Identify sales opportunities and generate qualified leads for the sales team.Achieve daily/weekly/monthly targets for calls, conversions, lead generation, or sales.Handle objections professionally and persuasively.Data Management & Reporting:Maintain accurate and detailed records of all client interactions, inquiries, and outcomes in the CRM system or designated software.Ensure data confidentiality and integrity.Prepare and submit daily/weekly reports on call activities and outcomes.Adherence to Quality & Process:Adhere to established call scripts, guidelines, and quality assurance standards.Maintain a high standard of call quality and professionalism.Stay updated with product knowledge, company policies, and any new service offerings.
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Business Relationship Officer: Fresher

Impact Hr & Km Solutions

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Nashik +1 Pune
Business Relationship Officer Sales Officer Banking Sales Customer Relationship Client Relationship Customer Service Walk in
Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher
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Client Relationship Manager

Prime Star HR

  • 2 - 6 yrs
  • 5.0 Lac/Yr
  • Thane
Customer Relationship Marketing Client Servicing Real Estate Marketing Client Relations Executive Client Manager
We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join ourdynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial rolein ensuring the satisfaction and retention of our clients through exceptional service and effectivecommunication. As a CRM, you will be the primary point of contact for our clients, managingtheir needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities: Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.Key Skills & Qualifications: Polite Disposition: A friendly and professional attitude when dealing with clients. Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needsare met. Excellent Communication: Confident communication skills, both verbal and written,with clients and colleagues. Problem Solving: Ability to understand client circumstances and provide appropriatesolutionsProactive Approach: Always anticipate client needs and take proactive steps to exceedtheir expectations. Availability: Be readily available for calls and maintain consistent communication withclients.Qualifications: Strong command on English language is mandatory. Strong interpersonal, coordination and follow up skills. Quick learner. Ability to handle multiple tasks and maintain attention to detail.
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