Relationship Manager Jobs

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. **Handling Customer Queries**: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. **Building Relationships**: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. **Documentation and Reporting**: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. **Feedback Collection**: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

Key Responsibilities:

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.**Key Responsibilities:**- **Build and Maintain Client Relationships:** Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- **Assist Clients with Queries:** Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- **Conduct Follow-ups:** Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- **Identify Sales Opportunities:** Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- **Collaborate with Team Members:** Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.**Required Skills and Expectations:**- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are seeking a motivated Relationship Manager to join our team in Bangalore. In this role, you will be responsible for building and maintaining strong relationships with clients while ensuring their needs are met.- **Client Relationship Management**: Develop and maintain strong relationships with existing clients to understand their needs and provide effective solutions.- **Client Onboarding**: Guide new clients through the onboarding process, ensuring they have a smooth start and understand the services offered.- **Communication**: Serve as the main point of contact for clients, providing clear information and updates on products, services, and any issues that arise.- **Problem Solving**: Address client concerns and complaints promptly, working towards solutions that enhance client satisfaction.- **Sales Support**: Collaborate with the sales team to identify opportunities for upselling and cross-selling additional services that could benefit the client.- **Market Analysis**: Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.**Required Skills and Expectations**:The ideal candidate should have 1 to 4 years of experience in a client-facing role. Strong communication and interpersonal skills are essential for building rapport with clients. You should be able to manage multiple client accounts effectively and possess strong problem-solving abilities. A proactive attitude and a willingness to learn are important, as well as the ability to work well in a team-oriented environment. Familiarity with CRM software would be an added advantage.

Job Responsibilities- Acquire new clients and open Demat & Trading accounts.- Generate business through margin funding and cross-selling of financial products.- Build and maintain strong client relationships.- Achieve assigned monthly sales and revenue targets.- Follow up with prospective clients and convert leads into customers.- Explain company products, services, and investment-related offerings to clients.- Ensure proper documentation and smooth account-opening process.Candidate Profile- Candidates with a sales-oriented and target-driven mindset.- Good communication and convincing skills.- Ability to generate leads and convert prospects into clients.- Experience in stock broking, financial services, banking, insurance, or related sales will be an advantage.- Freshers with strong communication and sales skills can also apply.Contact - 9433778408 (Mr. Subir Das)

As a Virtual Relationship Manager, you will be responsible for building and maintaining strong relationships with clients while assisting them with their needs and inquiries. Your role is crucial in ensuring customer satisfaction and loyalty.**Key Responsibilities:**- **Client Engagement:** Reach out to current clients through calls and emails to understand their needs and address any concerns, ensuring they feel valued and supported.- **Account Management:** Monitor client accounts and provide regular updates on services and offers, helping clients make informed decisions about their financial options.- **Problem Resolution:** Handle client issues effectively by providing solutions and coordinating with relevant departments, ensuring timely resolutions to maintain customer trust.- **Sales Support:** Assist the sales team by identifying potential clients and promoting products or services that meet their needs, contributing to overall sales goals.- **Data Management:** Maintain accurate records of client interactions and update the database regularly, ensuring that all information is current and useful.Required skills and expectations include:- **Communication Skills:** Strong verbal and written communication skills are essential for building rapport with clients and clearly conveying information.- **Interpersonal Skills:** You should be friendly and approachable, making clients feel comfortable discussing their needs and concerns.- **Organizational Skills:** The ability to manage multiple client accounts and tasks efficiently is important for success in this role.- **Basic Computer Skills:** Familiarity with standard office software and communication tools is required to effectively perform your duties.- **Problem-Solving Ability:** You should be proactive in identifying issues and seeking solutions that meet client expectations.

We are looking for a Customer Relationship Officer in Cuttack to help us connect with our clients and ensure their needs are met. This role is perfect for candidates who enjoy working with people and want to start their careers in customer service.Key Responsibilities:1. **Client Interaction:** Engage with customers through calls and emails to address their inquiries and provide support, ensuring a positive experience.2. **Problem Resolution:** Listen to customer issues and work towards resolving them effectively, maintaining a focus on customer satisfaction.3. **Feedback Collection:** Gather feedback from customers to understand their needs and improve our services, directly contributing to customer relationships.4. **Database Management:** Update and maintain accurate records of customer interactions in our database to streamline communication and follow-up processes.5. **Team Collaboration:** Collaborate with team members and other departments to share insights and improve customer service strategies.Required Skills and Expectations:Candidates should have excellent verbal communication skills to effectively interact with customers. A strong sense of responsibility and attention to detail is essential for accurately handling customer information. The ideal candidate should be a team player, ready to learn new skills, and adapt to different situations. Basic computer knowledge is a plus, as you will be using software tools daily. A positive attitude and a genuine desire to help others will drive success in this role.

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.**Key Responsibilities:**- **Customer Interaction:** Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- **Issue Resolution:** Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- **Relationship Building:** Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions, to help improve our services.- **Reporting:** Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

Aware and experienced in selling of Ladies Sarees, Suits, Dress Material, ability to Manage and Handle Retail Sale on Counter at the store.

Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.

We are looking for a dedicated Banking Officer to join our team in Coimbatore. This full-time position is ideal for freshers seeking to start their career in the banking sector. As a Banking Officer, you will play a crucial role in supporting day-to-day banking operations and assisting customers with their financial needs.**Key Responsibilities:**- **Customer Service:** Provide excellent service to clients by answering inquiries, resolving issues, and ensuring a positive experience at the bank.- **Account Management:** Assist customers in opening and managing their bank accounts, guiding them through the different banking products and services available.- **Transaction Processing:** Accurately process financial transactions while adhering to bank policies and procedures to ensure security and compliance.- **Sales Support:** Promote banking products and services to clients, identifying opportunities to help them meet their financial goals.- **Record Keeping:** Maintain accurate and up-to-date records of customer interactions and transactions to facilitate smooth banking operations.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and team members. Attention to detail is essential for processing transactions accurately and maintaining records. A good understanding of banking products and services is preferred, along with a willingness to learn and adapt in a fast-paced environment. Being customer-oriented and able to work collaboratively with colleagues will contribute to the overall success of the banking team. Proficiency in basic computer skills is also expected.

We are seeking a dedicated Sales Manager to oversee our sales team and drive revenue growth in Sector 80. The ideal candidate will have 5 to 10 years of experience in sales, with a proven track record in managing teams and achieving targets.**Key Responsibilities:**- **Lead and Manage Sales Team:** Oversee daily operations of the sales team, providing guidance and support to ensure they meet their objectives.- **Develop Sales Strategies:** Create effective sales strategies to boost market presence and drive sales growth, ensuring alignment with company goals.- **Set Targets and Monitor Performance:** Establish sales targets for the team and regularly assess their performance against these goals to identify areas for improvement.- **Build Customer Relationships:** Foster strong relationships with customers, addressing their needs and concerns to enhance customer satisfaction and loyalty.- **Conduct Market Research:** Analyze market trends and competitor activity to identify new opportunities for growth and adapt strategies accordingly.- **Prepare Reports:** Generate detailed reports on sales performance, market conditions, and team achievements to inform upper management decisions.**Required Skills and Expectations:**The ideal candidate should have strong leadership skills, with the ability to motivate and inspire a team. Excellent communication skills are essential for building relationships with customers and stakeholders. A solid understanding of sales principles and experience in achieving sales targets is needed. Candidates should be self-motivated and capable of working under pressure to meet deadlines. Proficiency in data analysis and report generation is also crucial for this role. Being detail-oriented and proactive in problem-solving will be beneficial.

We are looking for a Back Office Officer to support our operations at our office in Sector 2, Salt Lake City, Kolkata. The ideal candidate is organized, detail-oriented, and eager to learn. No experience is necessary, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Data Entry**: Accurately input and maintain important company information in databases to ensure all records are correct and up-to-date.2. **Documentation**: Organize and file physical and digital documents, making sure that all paperwork is easy to access and stored properly.3. **Support Team Operations**: Collaborate with different departments by providing administrative support, which includes preparing reports and handling inquiries.4. **Communication**: Assist in responding to phone calls and emails professionally, helping to direct inquiries to the appropriate team members.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess basic computer skills, including proficiency in word processing and spreadsheet applications. Good communication skills are essential, as the role involves interacting with team members and clients. Attention to detail and strong organizational skills will help ensure efficient operations. A positive attitude and a willingness to learn will make candidates stand out in this entry-level position.

Key ResponsibilitiesPortfolio Management & Relationship BuildingAct as a dedicated financial advisor to a portfolio of High-Net-Worth Individual (HNI) and retail account holders.Deepen existing client relationships by analyzing their financial goals, investment risk profile, and liquidity requirements.Maintain regular contact through face-to-face meetings, financial check-ups, and proactive service management.Revenue Generation & Product Cross-SellingDrive revenue across key core product verticals, including CASA (Current & Savings Accounts), Fixed Deposits, and Wealth Management products.Cross-sell third-party financial products, including Mutual Funds (AMFI/NISM products), Life Insurance, Health Insurance, and structured investments.Asset product sourcing including credit cards, home loans, personal loans, and business banking credit solutions.Client Acquisition & Business ExpansionAcquire new-to-bank (NTB) high-value individual and commercial clients through local field visits, personal network referrals, and digital leads.Participate in local branch outreach activities and corporate payroll acquisition drives.Compliance & Regulatory AdherenceEnsure all customer onboarding, financial transactions, and documentation strictly comply with KYC, AML (Anti-Money Laundering), and RBI regulations.Adhere to internal bank audit standards and transparent sales practices.Complete and maintain active mandatory regulatory certifications (NISM / IRDAI) as required for financial advisory roles.

We are looking for a dedicated Relationship Manager in Kolkata, India, to build and maintain strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a graduate degree.Key Responsibilities:1. Client Engagement: Establish and maintain connections with clients to understand their needs and ensure satisfaction, fostering long-term loyalty.2. Problem Solving: Address client concerns and resolve issues promptly, acting as the main point of contact for inquiries and support.3. Product Knowledge: Stay informed about our products and services to provide accurate information and offer tailored solutions to clients.4. Reporting: Prepare regular reports on client interactions and feedback, helping to improve service and identify growth opportunities.5. Collaboration: Work closely with other departments, such as sales and marketing, to ensure alignment in client servicing and to enhance the overall client experience.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to interact effectively with clients and colleagues. Strong problem-solving abilities are essential for addressing client issues. A basic understanding of client relationship management principles is needed, along with the ability to use customer relationship management (CRM) software. We expect a proactive attitude and the capability to work both independently and as part of a team, ensuring that client needs are met consistently and efficiently. The ability to manage multiple tasks while maintaining attention to detail is crucial in this role.

Lead Generation & Prospecting Assist in identifying and generating potential leads through online and offline sources. Conduct cold calling and initial outreach to prospective clients as per assigned database. Support in developing new business opportunities through outbound /inbound activities.

We are looking for a Sales Manager to join our team at our Dadri Road location. The ideal candidate will have 2 to 5 years of experience in sales management, demonstrating strong leadership and a passion for driving sales growth.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales strategies to meet company goals and increase revenue. This involves analyzing market trends and identifying target customers.- **Lead Sales Team:** Manage and guide the sales team to achieve individual and collective targets. Provide coaching and support to help them perform at their best.- **Build Customer Relationships:** Foster strong relationships with existing customers and develop new ones to expand the client base. This includes regular communication and addressing any concerns.- **Monitor Sales Performance:** Track and analyze sales metrics to evaluate team performance. Use this data to make informed decisions and adjust strategies as necessary.- **Conduct Market Research:** Gather information about competitors and market conditions to identify opportunities for growth. This helps in staying ahead of the competition.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong analytical abilities are essential for performance monitoring and strategy development. A proven track record in sales is required, along with the ability to motivate and lead a team. Proficiency in using CRM software and Microsoft Office is expected, as these tools will be vital in day-to-day operations. A proactive and results-driven mindset will help in achieving sales targets.

Key ResponsibilitiesBranch Operations & Service DeliveryManage day-to-day branch service desk operations, including cash processing, clearing operations, demand drafts, and general ledger reconciliation.Process account opening documentation, service requests, locker allocations, and electronic fund transfers (NEFT/RTGS/IMPS).Deliver high-quality customer service, handling HNI and retail client queries, service requests, and escalations promptly within established turnaround times (TAT).Cross-Selling & Portfolio GrowthIdentify financial needs of existing account holders and cross-sell HDFC Banks core product suit: Savings & Current Accounts (CASA), Fixed/Recurring Deposits, Debit/Credit Cards, and Personal/Business Loans.Support the distribution of third-party products, including Mutual Funds (NISM), Life Insurance, General Insurance, and wealth solutions.Collaborate with internal relationship teams to meet monthly branch portfolio expansion targets.Audit, Risk & Statutory ComplianceEnsure 100% compliance with internal HDFC Bank operational policies, KYC/AML mandates, and RBI guidelines.Coordinate internal, statutory, and concurrent branch audits with a target of zero high-risk audit observations.Maintain complete data accuracy, physical voucher management, and documentation integrity across desk operations.Team Coordination & Administrative OperationsSupervise, support, and guide frontline staff and customer service executives in routine desk operations.Ensure smooth functionality of branch infrastructure, including cash counting equipment, passbook printers, and self-service kiosks.

Job Title: R&D Executive / Officer - ProbioticsCompany: Gagare Associates (Recruiting on behalf of a premier FMCG / Biotechnology Client)Location: Nashik, MaharashtraEmployment Type: Full-TimeExperience Required: 2 to 5 Years in Probiotic Strain Formulation, Fermentation, or Microbial R&DJob OverviewWe are seeking an innovative and meticulous R&D Executive / Officer - Probiotics to lead product development, strain isolation, formulation stability, and process optimization for probiotic-based products. The ideal candidate will possess deep expertise in microbiology, fermentation technology, and probiotic strain viability to drive new product development (NPD) from bench scale to commercial production.Key ResponsibilitiesProduct Formulation & Strain DevelopmentDesign, formulate, and optimize probiotic strains and synbiotic blends (powders, capsules, sachets, liquid suspensions, or functional foods/beverages).Conduct strain compatibility, matrix interaction, and excipient feasibility studies to ensure maximum CFU (Colony Forming Unit) viability throughout product shelf life.Evaluate and select microencapsulation, spray-drying, or freeze-drying techniques to improve strain stability against stomach acid and heat.Bench-Scale Experimentation & Process OptimizationExecute bench-scale fermentation, culture media optimization, and downstream processing (centrifugation, filtration, lyophilization).Conduct real-time and accelerated stability studies under varied temperature and humidity conditions according to ICH/FSSAI guidelines.Troubleshoot formulation challenges such as moisture sensitivity, viability drops, and organoleptic properties.Analytical & Microbiological TestingPerform routine analytical assays including CFU counting, purity testing, strain identification, contamination profiling, and moisture analysis (Karl Fischer / Loss on Drying).Maintain strict adherence to GLP (Good Laboratory Practices) and document all experimental setups, observation logs, and laboratory notebooks accurately.Scale-Up & Regulatory ComplianceSupport technology transfer (TT) from R&D laboratory scale to pilot plant and commercial manufacturing facilities.Prepare comprehensive technical dossiers, Standard Operating Procedures (SOPs), batch manufacturing records (BMRs), and specification sheets for new formulations.Ensure all formulations comply with FSSAI, AYUSH, or relevant regulatory bodies for probiotics and dietary supplements.

Key Responsibilities of R&D ExecutiveEnzyme Screening & Strain Improvement: Isolate, screen, and characterize microbial strains (fungal/bacterial) for high-yield enzyme production; conduct classical mutagenesis or recombinant strain evaluation.Fermentation & Process Optimization: Execute laboratory and bench-scale fermentation (Shake Flask & Bioreactor / Fermenter up to 5L-10L) to optimize growth parameters, media formulations, and yield metrics for target enzymes.Downstream Processing (DSP): Perform basic downstream purification techniques including cell disruption, filtration, precipitation, ultrafiltration, and chromatography to isolate active enzyme proteins.Enzyme Characterization & Assays: Develop, validate, and perform enzymatic assays to determine enzyme activity, kinetic parameters ($K_m$, $V_max$), temperature/pH stability profiles, and substrate specificity.Application Testing: Evaluate enzyme performance under simulated commercial conditions for target industries (e.g., starch hydrolysis, baking, brewing, textile desizing, or protein hydrolysis).Scale-Up & Technology Transfer: Prepare Standard Operating Procedures (SOPs), Technology Transfer Dossiers (TTD), and coordinate with Pilot Plant / Production teams during process scale-up.Documentation & Safety: Maintain accurate laboratory notebooks, record experimental data in compliance with Good Laboratory Practices (GLP), and ensure safe handling of biological agents and hazardous chemicals.