Relationship Manager Jobs

** Relationship Manager / Senior Relationship ManagerJob Location: ChennaiEmployment Type: Full-TimeExperience: Minimum 2 yearsIndustry Experience: Real Estate, Telecom, BFSI, Credit Cards, Fintech, Wealth Management, Call Center, or Retail## Job OverviewWe are hiring Relationship Managers / Senior Relationship Managers for a customer-facing role in the matrimony and relationship services industry.The selected candidate will be responsible for understanding customer requirements, providing personalized service, managing customer relationships, retaining customers, converting prospects, and assisting members in finding suitable partners.## Key Responsibilities* Welcome customers onboard and create member profiles.* Understand members' preferences, expectations, and requirements.* Identify the unique needs of each customer.* Search, screen, and shortlist suitable profiles.* Establish contact and initiate meetings between members.* Build and maintain strong customer relationships.* Provide a premium and personalized customer experience.* Manage an assigned customer portfolio with regular follow-ups.* Ensure customer retention and satisfaction.* Convert prospects into customers.* Achieve a target of 2 fresh sales per month.* Meet defined service and performance metrics.## Candidate Requirements* Minimum 2 years of experience in a customer-facing role.* Experience in call center, retail, real estate, telecom, BFSI, credit cards, fintech, or wealth management is preferred.* Excellent command of English.* Fluency in the relevant regional language, particularly Telugu/Tamil, as applicable to the location.* Strong communication and listening skills.* Customer-service-oriented approach.* Good persuasion and influencing skills.* High emotional intelligence and empathy.* Ability to understand and analyze customer requirements.* Good presentation and executive presence.* Professional telephone and business etiquette.* Self-driven, proactive, and willing to learn.* Ability to work under pressure and manage stress.* Strong integrity, honesty, and respect for customers.

We need Relationship Managers for a leading Bank. Candidate must have background of handling small commercial vehicle loans for minimum 2 years. Freshers & others backgrounds please don't apply for this job. Immediate Joiners are highly preferred. drop your updated CV urgently.

An Air Ticketing Executive is responsible for managing flight bookings and providing excellent customer service to passengers. This role is suitable for individuals looking to start their careers in the travel and tourism industry.Key Responsibilities:1. Booking Management: Handle flight reservations and ticketing for customers using airline systems to ensure accurate bookings.2. Customer Support: Assist customers with inquiries about flight schedules, fares, and ticket policies while providing expert recommendations.3. Issue Resolution: Address any issues or changes related to bookings promptly and effectively to ensure customer satisfaction.4. Payment Processing: Manage payment transactions and ensure secure processing of customer payments for tickets.5. Record Keeping: Maintain accurate records of bookings and transactions, ensuring that all information is up to date and organized.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computers and ticketing software is important, along with the ability to learn new systems quickly. Attention to detail is crucial for managing bookings accurately. Candidates should be a minimum of 10th grade educated, and while prior experience is not mandatory, a keen interest in the travel industry is essential. Flexibility and a commitment to providing quality customer service are highly valued in this role.

The Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and success.Key Responsibilities:- Client Relationship Management: Develop and nurture relationships with clients by understanding their needs and providing tailored solutions. This helps in retaining customers and enhancing long-term loyalty.- Communication: Act as the main point of contact for clients and communicate effectively about products and services. Clear communication aids in addressing client queries and building trust.- Problem Resolution: Address and resolve any client concerns or issues in a timely manner. Quick problem-solving enhances client satisfaction and strengthens their trust in the company.- Sales Support: Assist in identifying opportunities for upselling and cross-selling products to clients. This not only boosts sales but also ensures clients are aware of all available services that may benefit them.- Feedback Collection: Gather feedback from clients regarding their experiences and expectations. The information gathered can be used to improve services and meet client needs better.- Reporting: Maintain accurate records of client interactions and prepare regular reports for management review. This ensures that management is informed about client satisfaction and any ongoing issues.To be successful in this role, candidates should possess excellent communication and interpersonal skills, demonstrating the ability to connect with diverse clients. A problem-solving mindset is crucial, along with a strong focus on customer service. Candidates should be proactive, organized, and able to work independently as well as part of a team. Relevant experience in client-facing roles is preferred.

Identify, onboard, and activate financial advisors across your assigned territoryBuild long-term relationships with financial advisors in the SME ecosystemwe provide extensive training, and our proprietary SCET toolGuide advisors through our intake and documentation process so cases come in cleanBe the advisor's single point of contact - responsive, knowledgeable, dependableHit activation and case-flow targets while protecting case quality

Position: Senior Relationship Manager Experience: 7+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Senior Relationship Manager for a leading BFSI organization in Bengaluru. The candidate will be responsible for managing and growing an existing client portfolio, acquiring new customers, increasing revenue and wallet share, and providing suitable banking/financial solutions.Key ResponsibilitiesManage and deepen relationships with existing corporate, business, HNI or affluent clients.Identify and acquire new-to-bank customers through market mapping, referrals and networking.Drive revenue, portfolio growth, customer acquisition and wallet-share targets.Understand client business/financial requirements and recommend appropriate banking and financial products.Cross-sell products such as loans, working-capital facilities, trade finance, cash management, insurance, investments and other banking solutions.Develop and execute client acquisition and relationship-growth strategies.Conduct regular client meetings, portfolio reviews and business discussions.Coordinate with Credit, Risk, Product, Operations and Compliance teams to ensure smooth delivery of solutions.Prepare business proposals and support credit appraisal/structuring wherever applicable.Monitor portfolio performance, customer satisfaction and potential business/risk issues.Maintain strong knowledge of market trends, competitor offerings and BFSI products.Ensure adherence to KYC, AML, RBI regulations, internal policies and responsible-sales practices.Maintain accurate customer records, pipeline reports and MIS.Meet and exceed individual and team business targets.Candidate Requirements7+ years of relevant experience in Relationship Management, Corporate Banking, Business Banking, Retail/Commercial Banking, Wealth Management, NBFC or Financial Services.Graduate degree required; MBA/CA preferred for corporate/business banking roles.Proven track record of client acquisition, portfolio growth and revenue generation.Strong understanding of banking products and financial solutions.Experience managing high-value/corporate client relationships preferred.Strong negotiation, presentation and stakeholder-management capabilities.Ability to independently manage targets, client portfolios and business development activities.

We are looking for a dedicated Relationship Manager based in Sigra, Varanasi, to build and maintain strong relationships with clients. This role is ideal for a female candidate with 1 to 4 years of experience in client relations. Key Responsibilities:- Client Engagement: Establish and maintain trust with clients through regular communication, ensuring their needs are met and concerns addressed promptly.- Account Management: Oversee a portfolio of assigned clients, ensuring high levels of satisfaction and retention, while identifying opportunities for upselling services.- Problem Solving: Act as the main point of contact for client inquiries and issues, providing effective solutions in a timely manner.- Feedback Collection: Gather client feedback and insights to improve services or products, sharing this information with the relevant teams for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, with the ability to convey information clearly and persuasively. A proactive approach and strong problem-solving capabilities are essential. Candidates should be organized and detail-oriented, capable of managing multiple client relationships simultaneously. A good understanding of client needs and market trends will help foster successful relationships. Proficiency in using CRM software and basic computer applications is desired. A graduate degree is required, and prior experience in a similar role will be an advantage.

We are looking for an experienced Sales Manager to join our team in Ahmedabad. This role requires a male candidate with 4 to 7 years of sales experience. The ideal candidate will lead our sales efforts, develop strategies to improve sales, and build strong customer relationships. Key Responsibilities:1. Develop Sales Strategies: Create effective sales plans that align with our business goals to increase revenue and market share.2. Manage Sales Team: Guide and motivate a team of sales representatives, setting clear targets and providing necessary training to enhance their performance.3. Build Client Relationships: Establish and maintain relationships with key clients to understand their needs and ensure satisfaction, fostering long-term partnerships.4. Analyze Sales Data: Track and analyze sales metrics to identify trends and areas for improvement. Use this data to adjust sales strategies accordingly.5. Coordinate Marketing Efforts: Collaborate with the marketing team to develop promotional materials and campaigns that support sales initiatives.Required Skills and Expectations:Candidates should possess excellent communication and negotiation skills, with a proven track record in achieving sales targets. Strong leadership abilities are essential to manage and inspire the sales team effectively. A thorough understanding of market dynamics and customer behaviors will be crucial in adapting strategies to meet customer needs. Prospective candidates should demonstrate a proactive approach to problem-solving and be comfortable working in a fast-paced environment.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

As a Sales Manager, your primary goal is to drive sales growth and enhance customer relationships in our Ghatkopar office. You will play a crucial role in shaping our sales strategies and guiding your team towards achieving targets.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies to achieve company sales targets, adapting to market changes and customer needs.- Lead Sales Team: Oversee and motivate the sales team, providing training and support to enhance their skills and performance.- Monitor Sales Performance: Track sales metrics regularly and analyze data to assess performance, ensuring the team meets or exceeds targets.- Build Customer Relationships: Foster strong relationships with clients, understanding their needs and addressing any concerns to ensure customer satisfaction and loyalty.- Conduct Market Research: Stay updated on market trends and competitor activities to identify opportunities for growth and areas for improvement.- Prepare Reports: Generate regular reports on sales activities and performance, presenting findings and recommendations to upper management.Required Skills and Expectations:You should have a minimum of 1 to 5 years of experience in sales, preferably in a managerial role. Strong communication and interpersonal skills are essential for building relationships with clients and leading your team effectively. You must be results-driven, with the ability to analyze data and make informed decisions. Familiarity with CRM software and sales analytics tools will be advantageous. A problem-solving mindset and the capability to work collaboratively in an office environment are also important for this role.

We are Hiring Relationship Manager in The Real Estate Mall, Baner, Pune Eligibility: 1. Minimum 2-3 months experience in Sales, Real Estate, BFSI or any customer service related role.2. Good communication and interpersonal skills. 3. Strong Sales, Negotiation skills and Customer Handling Service.4. Ability to build and maintain client relationships.5. Immediate joiners will be preferred.6. Site visitsSend your Resume: rajankita238@gmail.comContact: 9225008426

As a Customer Relationship Officer, you will play a vital role in managing and enhancing customer interactions. Your main objective will be to ensure excellent service and support for our clients, fostering lasting relationships. Key Responsibilities:- Client Interaction: Engage with customers through phone, email, or in-person to understand their needs and provide appropriate solutions.- Issue Resolution: Address customer complaints and inquiries promptly to maintain satisfaction and ensure a positive experience.- Follow-Up: Regularly check in with clients to ensure they are content with our products and services and to identify opportunities for improvement.- Record Keeping: Maintain detailed records of customer interactions, feedback, and transactions to aid in future communications and service enhancements.- Collaboration: Work closely with other departments to ensure a seamless customer experience and quick resolution of issues.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to articulate clearly and listen attentively. Excellent problem-solving abilities are necessary to address customer concerns effectively. Successful candidates should demonstrate a friendly demeanor and have a positive attitude while interacting with clients. Being detail-oriented is crucial for maintaining accurate records and follow-ups. A minimum experience of 2 to 5 years in customer service is essential, ideally in a role focused on relationship management. Additionally, candidates should have at least completed the 12th grade. You should be comfortable working in an office environment and adapt well to the demands of a customer-focused role.

We are seeking a motivated Field Sales Executive to join our team in Neemuch, India. This role is ideal for recent graduates eager to kickstart their career in sales. As a Field Sales Executive, you will engage with potential clients, promote our products, and drive sales growth. Your primary focus will be on building strong relationships with customers and understanding their needs.Key Responsibilities:1. **Customer Engagement**: Approach and interact with potential customers in designated areas to create interest in our offerings.2. **Product Promotion**: Clearly present product features and benefits to customers, helping them understand how our products can meet their needs.3. **Sales Tracking**: Maintain records of customer interactions and sales activities to ensure effective follow-up and reporting.4. **Market Research**: Gather insights about customer preferences and competitor activities to help shape future sales strategies.5. **Relationship Management**: Build and maintain lasting relationships with existing customers to encourage repeat business.Required Skills and Expectations:- Candidates should have passed 12th grade and possess a strong willingness to learn about sales and product information.- A good level of communication skills is essential, as you will be speaking to diverse customers.- A proactive attitude and high motivation are crucial for pursuing leads and meeting sales targets.- The ideal candidate should be able to demonstrate teamwork as well as the ability to work independently in a fast-paced environment.- Willingness to travel within the assigned territory is necessary for this role.

We are looking for a motivated Sales Representative to join our team in Mumbai. The ideal candidate will have between 2 to 8 years of sales experience and a passion for building relationships with clients. This is a full-time office-based position focused on driving sales and fostering customer loyalty.Key Responsibilities:- Identify and Generate Leads: Actively seek out potential customers through various strategies, including networking and referrals, to expand the customer base.- Conduct Sales Presentations: Present products and services to clients, highlighting features and benefits to effectively demonstrate value.- Build and Maintain Relationships: Establish strong relationships with clients to ensure repeat business and high levels of customer satisfaction.- Achieve Sales Targets: Meet or exceed monthly and quarterly sales goals to contribute to the companys growth and success.- Report on Sales Performance: Regularly update management on sales activities, pipeline status, and revenue forecasts for informed decision-making.Required Skills and Expectations:- Proven sales experience with a record of meeting targets is essential.- Strong interpersonal and communication skills are required to engage effectively with clients.- The ability to work independently and as part of a team is important for collaboration and achieving goals.- Proficiency in using sales and CRM software will help streamline efforts and improve efficiency.- A proactive attitude with strong problem-solving skills is expected to overcome challenges in the sales process. If you match these qualifications and are ready to take on a dynamic sales role, we encourage you to apply.

High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.Proven experience in sales or a related field, with a track record of meeting or exceeding sales targets.Excellent communication and interpersonal skills to build strong relationships with customers.Strong negotiation and persuasion skills.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in CRM software and Microsoft Office Suite.A proactive attitude, with a desire to learn and grow in the role.Pl inbox the Cv to richa@gtalentpool.com

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. Handling Customer Queries: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. Building Relationships: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. Documentation and Reporting: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

Drive Store Success: Meet monthly revenue targets, monitor store KPIs, and implement local marketing strategies to boost foot traffic.Lead and Inspire: Recruit, onboard, schedule, and coach a passionate team dedicated to clean living and exceptional service.Cultivate Community: Engage with customers directly, share product knowledge, and resolve feedback to build a loyal local following.Master Inventory Control: Manage supplier relationships, optimize ordering of fresh produce, and implement waste-reduction (shrinkage) protocols.Maintain Visual Excellence: Ensure the store, produce displays, and wellness aisles look vibrant, clean, and fully stocked at all times.Ensure Compliance: Oversee strict food safety, sanitation regulations, organic certification standards, and local health guidelines.Key RequirementsExperience: 3+ years in grocery retail management, with strong preference for natural foods, organic, or specialty retail environments.Passion: Genuine interest in healthy living, sustainability, and organic wellness trends.Operational Skills: Proven mastery of inventory forecasting, margin management, and POS tracking software.Leadership: Exceptional communication skills with a proven track record of building and motivating highly collaborative teams.Flexibility: Availability to work open, close, and weekend shifts as needed to support operations.

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.

Fresher interested in Inside Sales, Sales (B2C) - EdTech industry, Connecting with leads through calls, emails and bringing them for Webinars/Web-series Help B2C Sales team in selling company's course through calling, emails. Build solid prospective leads that exceed the sales goals of the organization Identification of prospective customer's needs and goals, and suggesting an effective course of action regarding the same. Following up with the prospects for collecting feedback and more sales conversions. Ensuring the sales pipeline is full of qualified leads and prospects

As an Airport Guest Relationship Executive, you will play a crucial role in providing excellent service to travelers at the airport. This position is ideal for freshers and requires a basic education of at least 10th grade. Your responsibilities include:- Welcoming Guests: Greet travelers upon their arrival and assist them with any questions they may have to create a friendly atmosphere.- Information Provider: Offer accurate information about flight departures, arrivals, terminal facilities, and other airport services to help guests navigate the airport effectively.- Problem Solving: Address any issues or concerns guests may encounter during their travel experience, ensuring prompt resolutions to improve customer satisfaction.- Liaison with Airlines: Communicate with airline representatives to resolve passenger-related queries and ensure that guests receive the assistance they need.- Feedback Collection: Gather feedback from guests regarding their experiences to help improve airport services and guest satisfaction levels.To succeed in this role, you should possess strong communication skills in both written and spoken formats. You should be friendly and approachable, with a positive attitude towards helping others. Time management skills are essential to manage multiple tasks effectively. Additionally, a good understanding of customer service principles will be beneficial. You should be adaptable and able to work in a fast-paced environment, ensuring a smooth experience for all travelers.

Key ResponsibilitiesPortfolio Management & Relationship BuildingAct as a dedicated financial advisor to a portfolio of High-Net-Worth Individual (HNI) and retail account holders.Deepen existing client relationships by analyzing their financial goals, investment risk profile, and liquidity requirements.Maintain regular contact through face-to-face meetings, financial check-ups, and proactive service management.Revenue Generation & Product Cross-SellingDrive revenue across key core product verticals, including CASA (Current & Savings Accounts), Fixed Deposits, and Wealth Management products.Cross-sell third-party financial products, including Mutual Funds (AMFI/NISM products), Life Insurance, Health Insurance, and structured investments.Asset product sourcing including credit cards, home loans, personal loans, and business banking credit solutions.Client Acquisition & Business ExpansionAcquire new-to-bank (NTB) high-value individual and commercial clients through local field visits, personal network referrals, and digital leads.Participate in local branch outreach activities and corporate payroll acquisition drives.Compliance & Regulatory AdherenceEnsure all customer onboarding, financial transactions, and documentation strictly comply with KYC, AML (Anti-Money Laundering), and RBI regulations.Adhere to internal bank audit standards and transparent sales practices.Complete and maintain active mandatory regulatory certifications (NISM / IRDAI) as required for financial advisory roles.

Key ResponsibilitiesBranch Operations & Service DeliveryManage day-to-day branch service desk operations, including cash processing, clearing operations, demand drafts, and general ledger reconciliation.Process account opening documentation, service requests, locker allocations, and electronic fund transfers (NEFT/RTGS/IMPS).Deliver high-quality customer service, handling HNI and retail client queries, service requests, and escalations promptly within established turnaround times (TAT).Cross-Selling & Portfolio GrowthIdentify financial needs of existing account holders and cross-sell HDFC Banks core product suit: Savings & Current Accounts (CASA), Fixed/Recurring Deposits, Debit/Credit Cards, and Personal/Business Loans.Support the distribution of third-party products, including Mutual Funds (NISM), Life Insurance, General Insurance, and wealth solutions.Collaborate with internal relationship teams to meet monthly branch portfolio expansion targets.Audit, Risk & Statutory ComplianceEnsure 100% compliance with internal HDFC Bank operational policies, KYC/AML mandates, and RBI guidelines.Coordinate internal, statutory, and concurrent branch audits with a target of zero high-risk audit observations.Maintain complete data accuracy, physical voucher management, and documentation integrity across desk operations.Team Coordination & Administrative OperationsSupervise, support, and guide frontline staff and customer service executives in routine desk operations.Ensure smooth functionality of branch infrastructure, including cash counting equipment, passbook printers, and self-service kiosks.

Job Title: R&D Executive / Officer - ProbioticsCompany: Gagare Associates (Recruiting on behalf of a premier FMCG / Biotechnology Client)Location: Nashik, MaharashtraEmployment Type: Full-TimeExperience Required: 2 to 5 Years in Probiotic Strain Formulation, Fermentation, or Microbial R&DJob OverviewWe are seeking an innovative and meticulous R&D Executive / Officer - Probiotics to lead product development, strain isolation, formulation stability, and process optimization for probiotic-based products. The ideal candidate will possess deep expertise in microbiology, fermentation technology, and probiotic strain viability to drive new product development (NPD) from bench scale to commercial production.Key ResponsibilitiesProduct Formulation & Strain DevelopmentDesign, formulate, and optimize probiotic strains and synbiotic blends (powders, capsules, sachets, liquid suspensions, or functional foods/beverages).Conduct strain compatibility, matrix interaction, and excipient feasibility studies to ensure maximum CFU (Colony Forming Unit) viability throughout product shelf life.Evaluate and select microencapsulation, spray-drying, or freeze-drying techniques to improve strain stability against stomach acid and heat.Bench-Scale Experimentation & Process OptimizationExecute bench-scale fermentation, culture media optimization, and downstream processing (centrifugation, filtration, lyophilization).Conduct real-time and accelerated stability studies under varied temperature and humidity conditions according to ICH/FSSAI guidelines.Troubleshoot formulation challenges such as moisture sensitivity, viability drops, and organoleptic properties.Analytical & Microbiological TestingPerform routine analytical assays including CFU counting, purity testing, strain identification, contamination profiling, and moisture analysis (Karl Fischer / Loss on Drying).Maintain strict adherence to GLP (Good Laboratory Practices) and document all experimental setups, observation logs, and laboratory notebooks accurately.Scale-Up & Regulatory ComplianceSupport technology transfer (TT) from R&D laboratory scale to pilot plant and commercial manufacturing facilities.Prepare comprehensive technical dossiers, Standard Operating Procedures (SOPs), batch manufacturing records (BMRs), and specification sheets for new formulations.Ensure all formulations comply with FSSAI, AYUSH, or relevant regulatory bodies for probiotics and dietary supplements.