Relationship Manager Jobs

Job Description :-1. Candidate Will Be Tagged Under 2-3 HDFC Bank Branches2. Work Along With Branch Manager And Team Members Of HDFC Bank3. Promote Aditya Birla Sun Life Insurance Products To HDFC Bank Customers4. Build Strong Relationships With Branch Managers And Team Members5. Generate Leads From Assigned Branches And Convert Them Into Business6. Generate Maximum Revenue For The Company7. Visit All Assigned Branches On A Daily Basis

As a Relationship Manager, you will play a crucial role in maintaining and enhancing client relationships. Your primary goal is to ensure customer satisfaction and loyalty while supporting the growth of our business. **Key Responsibilities:**- **Client Engagement:** Build and maintain strong relationships with clients by understanding their needs and addressing any concerns they may have. This involves regular communication and meetings to ensure their expectations are met. - **Account Management:** Oversee a portfolio of clients, ensuring all aspects of their accounts are well-managed. This includes tracking account performance and providing timely updates to clients about services.- **Problem Resolution:** Act as the primary point of contact for clients, addressing any issues or challenges they encounter. You will work to resolve these problems quickly and efficiently to maintain client trust.- **Sales Support:** Collaborate with sales teams to identify opportunities for upselling and cross-selling. Understanding clients' requirements will help you suggest relevant products or services that could benefit them.- **Feedback Collection:** Gather feedback from clients regarding services and products. Use this information to suggest improvements and enhance overall customer experience.**Required Skills and Expectations:**You should have 1 to 3 years of experience in a client-facing role, preferably in customer service or account management. Strong communication and interpersonal skills are essential, as you will be interacting with a variety of clients. You should be proactive, organized, and capable of managing multiple tasks while maintaining attention to detail. A problem-solving attitude and the ability to work collaboratively with other team members will further enhance your success in this role.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

We are looking for a dedicated Vendor Manager to join our team in Panchsheel Park. As a Vendor Manager, you will play a vital role in managing and building strong relationships with our suppliers to ensure smooth operations and quality service delivery.**Key Responsibilities:**- **Identify Potential Vendors:** Research and evaluate potential vendors to ensure they meet our company's standards for quality and reliability.- **Negotiate Contracts:** Work with vendors to negotiate terms and pricing, aiming to secure the best deals that align with our budget and goals.- **Monitor Vendor Performance:** Continuously assess vendor performance to ensure they meet contractual obligations and service levels, identifying areas for improvement as needed.- **Build Relationships:** Develop and maintain strong relationships with vendors to foster trust and collaboration, which can lead to better service and cooperation.- **Resolve Issues:** Address and resolve any issues that arise with vendors quickly and effectively, ensuring minimal disruption to our operations.**Required Skills and Expectations:**- A Diploma in a relevant field is necessary for this role.- Strong communication skills are essential for effective interaction with vendors and team members.- Basic negotiation skills are required to manage contracts andWe are looking for an Export Sales Manager to join our team in Rajkot. This position is essential for driving international sales and expanding our market presence. The ideal candidate will have a strong understanding of export processes and excellent communication skills.**Key Responsibilities:**- **Develop Export Strategies:** Create and implement effective sales strategies for international markets to increase our global footprint.- **Market Research:** Analyze trends in the export market to identify new opportunities and assess competitor activities.- **Customer Relationship Management:** Build and maintain strong relationships with international clients to ensure customer satisfaction and loyalty.- **Sales Reporting:** Prepare regular sales reports, providing insights on performance metrics and financial objectives.- **Coordination with Logistics:** Collaborate with logistics and shipping teams to ensure timely and cost-effective delivery of products to international customers.- **Regulatory Compliance:** Ensure that all export activities comply with international trade regulations and legal requirements.- **Negotiation and Closing Deals:** Negotiate terms and finalize contracts with international clients to secure profitable sales agreements.**Required Skills and Expectations:**Candidates should possess a bachelors degree in business, international trade, or a related field. Strong communication and negotiation skills are essential. A basic understanding of export regulations and logistics is preferable. The ideal candidate will be motivated, detail-oriented, and capable of working both independently and as part of a team. Flexibility in adapting to market changes and the ability to work in a fast-paced environment are also important for success in this role. secure favorable terms.- A team-oriented mindset is important, as you will collaborate with internal teams and external vendors.- Freshers are welcome; a willingness to learn and adapt in a dynamic environment is highly valued. This role requires dedication, attention to detail, and a proactive approach to vendor management.

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- **Client Engagement:** Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- **Sales Targets:** Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- **Market Research:** Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- **Documentation:** Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:

Urgent Hiring: Relationship Officer (CASA) - Freshers Only!Kickstart your career with one of India's leading private sector banks-Kotak Mahindra Bank. If you have a passion for sales and a drive to grow in the banking sector, this is the perfect opportunity for you! Role & Opportunity DetailsBank: Kotak Mahindra BankDesignation: Relationship Officer (CASA)Location: Bangalore (On-site / Field Job)

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your primary responsibilities will include:- **Greeting Guests**: You will warmly welcome passengers upon their arrival, providing a friendly first impression and setting a positive tone for their journey.- **Providing Information**: You will assist guests by answering their questions about flight schedules, airport facilities, and services, ensuring they feel informed and comfortable.- **Resolving Issues**: Whenever a guest faces any challenges, you will address their concerns promptly and efficiently, helping to resolve any issues they may have during their airport experience.- **Assisting with Check-ins**: You will support guests in the check-in process, guiding them through necessary procedures to ensure a smooth and hassle-free experience.- **Coordinating with Airlines and Staff**: You will collaborate with airline personnel and airport staff to ensure effective communication and assistance for the guests, creating a seamless service experience.To excel in this role, you should possess good communication skills and a friendly demeanor to interact effectively with guests from diverse backgrounds. Attention to detail is essential for accurately sharing information. You should be adaptable and able to work in a fast-paced environment, demonstrating patience and problem-solving abilities. A willingness to learn and work collaboratively as part of a team is key to succeeding in this position.

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.

We are seeking a motivated and dynamic Field Sales Manager to join our team in Vapi. The ideal candidate will have a passion for sales and be ready to drive growth in our business.**Key Responsibilities:**- **Sales Strategy Development:** Create and implement effective sales strategies to meet and exceed targets. This involves understanding market trends and customer needs.- **Team Management:** Lead and motivate a team of sales representatives, providing them with guidance and support to achieve their goals.- **Client Relationship Building:** Establish and maintain strong relationships with existing and potential clients. This is crucial for repeat business and referrals.- **Market Research:** Conduct market analysis to identify new opportunities and stay ahead of competitors. This helps in adapting sales tactics accordingly.- **Sales Reporting:** Prepare regular sales reports to track progress against targets. This ensures that strategies can be adjusted as needed.- **Training and Development:** Recruit and train new sales staff, equipping them with the knowledge and skills they need to succeed.**Required Skills and Expectations:**- **Sales Experience:** Candidates with 0 to 6 years of experience in sales are encouraged to apply. A fresh perspective is welcome.- **Communication Skills:** Strong verbal and written communication skills are essential for effective interactions with clients and team members.- **Goal-Oriented:** The ability to set, pursue, and achieve ambitious sales targets is expected.- **Problem-Solving Abilities:** Candidates should be able to identify challenges and develop creative solutions quickly.- **Team Player:** A collaborative spirit is important, as the role involves working closely with a team.This is a fantastic opportunity for individuals who are eager to grow their careers in sales within a supportive environment.

As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. **Key Responsibilities:**- **Client Engagement:** Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- **Account Management:** Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- **Sales Support:** Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- **Market Research:** Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- **Reporting:** Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.

We are looking for a Relationship Manager in Bilaspur who will play a key role in building and maintaining strong customer relationships. The ideal candidate will have 0-5 years of experience and should be at least a 12th pass. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Customer Interaction**: Engage with clients to understand their needs and provide appropriate solutions, ensuring a positive customer experience.- **Relationship Building**: Develop and maintain long-term relationships with clients by providing consistent follow-up and support, which helps in customer retention.- **Sales and Target Achievement**: Work towards meeting sales targets and other performance metrics by promoting services and products to clients.- **Feedback Collection**: Gather customer feedback to improve services and address any concerns promptly, which enhances customer satisfaction.- **Reporting**: Prepare and submit regular reports on customer interactions and sales performance, helping the team to identify trends and areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential to effectively convey ideas and foster relationships with clients.- Good interpersonal skills to build rapport with customers and understand their requirements.- Basic knowledge of sales techniques will be beneficial, even if gained through internships or colleges.- A proactive attitude towards problem-solving and a willingness to learn from experience.- Strong organizational skills to manage multiple client relationships and tasks effectively.

As a Relationship Officer in Chennai, your primary role will be to build and maintain strong relationships with clients while promoting our services and ensuring customer satisfaction. You will work in the office and will be responsible for the following:- **Client Engagement**: Reach out to existing and potential clients to understand their needs, offer solutions, and foster long-term relationships.- **Service Promotion**: Clearly explain and promote the companys services, ensuring clients understand the benefits and options available to them.- **Issue Resolution**: Act as the first point of contact for clients concerns, addressing any issues promptly and effectively to ensure a positive experience.- **Data Management**: Maintain accurate records of client interactions and updates in the customer relationship management (CRM) system to track progress and outcomes.- **Collaboration**: Work closely with various departments, including sales and support teams, to ensure a seamless experience for clients and achieve business goals.Candidates should have 1 to 7 years of experience in a customer-facing role, preferably in sales or service. Strong verbal and written communication skills are essential for clear interaction with clients. You should be proactive, detail-oriented, and able to work independently as well as part of a team. A positive attitude, strong interpersonal skills, and the ability to solve problems quickly will be key to your success in this role. Familiarity with CRM tools is an advantage.

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

We are looking for an experienced and result-driven Female Sales Manager to lead the sales team, drive farmhouse plot sales, and achieve business targets. The ideal candidate should have strong leadership, team management, and real estate sales experience with a proven ability to build customer and channel partner relationships.Key ResponsibilitiesLead, motivate, and manage the sales team to achieve monthly and quarterly sales targets.Develop sales strategies to generate leads through channel partners, digital marketing, references, and field activities.Train, guide, and monitor Sales Executives, Telecallers, and Digital Marketing teams.Handle key customer inquiries, conduct project presentations, and support high-value sales closures.Build and maintain strong relationships with customers, real estate dealers, and channel partners.Monitor lead follow-ups, site visits, bookings, and sales conversions through CRM.Review daily sales activities, team productivity, and performance reports.Ensure timely reporting, discipline, and achievement of sales KPIs.Provide market feedback and competitor analysis to management.

We are seeking a dedicated Relationship Manager to join our team in Mumbai. The ideal candidate will have 8 to 10 years of experience in client management and a strong educational background, ideally with an M.B.A/PGDM or M.Tech. This role is exclusively for female candidates and is a full-time position based in the office.**Key Responsibilities:**- **Client Engagement:** Actively manage existing client relationships to ensure satisfaction and retention. This involves regular communication and understanding client needs to provide tailored solutions.- **Business Development:** Identify opportunities for business growth within current accounts and potential new clients. This includes pitching services and negotiating contracts to expand the client base.- **Performance Analysis:** Monitor and evaluate client accounts to ensure targets are met. Providing insights to improve products and services based on client feedback will be key to this role.- **Team Collaboration:** Work closely with different departments, including marketing and finance, to align client solutions with overall business objectives. Strong interpersonal skills will be essential for effective collaboration.- **Reporting:** Prepare and present regular reports on client activities and performance metrics to senior management for strategic decision-making.**Required Skills and Expectations:**The successful candidate should possess strong communication and interpersonal skills, enabling effective interaction with clients. Excellent problem-solving abilities are essential for addressing client concerns proactively. A proven track record in relationship management, coupled with the ability to analyze market trends, will enhance success in this role. Strong organizational skills and a team-oriented mindset are also crucial, as the position involves coordinating with various stakeholders in the organization.

As a Relationship Manager, you will be responsible for managing and nurturing client relationships to ensure satisfaction and loyalty. Your role will involve understanding client needs, providing solutions, and helping them achieve their goals. **Key Responsibilities:**- **Client Engagement:** Actively engage with clients to understand their requirements and offer tailored solutions that align with their needs, ensuring customer satisfaction.- **Account Management:** Manage assigned client accounts, maintaining regular communication to build strong relationships and identify opportunities for growth.- **Problem Resolution:** Address any client concerns or issues promptly and effectively, ensuring a positive experience and fostering trust in our services.- **Market Analysis:** Keep abreast of market trends and client feedback to provide insights that can enhance service offerings and improve client satisfaction.- **Reporting and Documentation:** Prepare regular reports on client interactions and account status to track progress and inform management about client needs and potential risks.Required skills and expectations:Candidates should have a bachelors degree in areas such as business, architecture, or accounting. A strong understanding of customer service principles is essential, along with excellent communication and interpersonal skills to foster strong relationships. Problem-solving abilities and a proactive attitude are important, as is the capacity to manage multiple accounts effectively. Proficiency in Microsoft Office Suite is preferred. You should be self-motivated, detail-oriented, and capable of working well in an office environment. Previous experience in a client-facing role is an advantage.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

Corporate Relationship Manager Acquire & manage corporate relationships, oversee portfolios, engage with decision makers, drive cross-sell opportunities, handle salary processing, and ensure KYC compliance. Graduate with min. 1 year in CASA/Insurance/Financial product sales. Strong relationship-building, teamwork & independent working skills required.

As an Airport Guest Relationship Executive, you will play a vital role in enhancing the travel experience for guests at the airport. Your main focus will be on providing excellent customer service and ensuring that all visitors feel welcome and supported throughout their journey.**Key Responsibilities:**- **Greeting Guests:** You will warmly welcome passengers as they arrive at the airport, ensuring they feel valued and comfortable.- **Assisting with Inquiries:** Respond to guests' questions and concerns, providing accurate information about flights, airport services, and facilities to help them navigate the airport smoothly.- **Handling Complaints:** Address and resolve any issues or complaints that guests may have, maintaining a positive attitude while ensuring satisfaction.- **Coordinating Services:** Collaborate with other airport staff and services to arrange transportation, luggage handling, and any special requests made by guests.- **Promoting Airport Services:** Inform guests about various amenities available within the airport, such as lounges, shops, and dining options, enhancing their overall experience.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with guests and colleagues.- A friendly and approachable demeanor is important for creating a welcoming atmosphere.- Basic problem-solving skills will help you address guest concerns efficiently.- A willingness to work in a fast-paced environment and adapt to changing situations is necessary.- Basic computer skills are useful for accessing information and managing guest interactions.This role is ideal for freshers with a 10th pass education, seeking to kick-start their career in customer service within the airport setting.

As an Airport Guest Relationship Executive, you will play a vital role in enhancing the experience of travelers. Your primary focus will be on customer service at the airport, ensuring guests feel welcomed and supported. **Key Responsibilities:**- **Customer Assistance:** Greet arriving and departing passengers, providing them with necessary information and assistance on airport services and facilities.- **Issue Resolution:** Address guest concerns or complaints promptly and effectively, ensuring a positive experience and maintaining high customer satisfaction.- **Information Provider:** Be knowledgeable about the airport's services, flight schedules, and facilities, offering accurate information to guests as needed.- **Feedback Collection:** Gather feedback from passengers regarding their experiences and suggest improvements to enhance service quality.- **Collaboration with Teams:** Work closely with other airport staff to ensure smooth operations and coordinate guest services during peak times or emergencies.- **Documentation:** Maintain accurate records of guest interactions, feedback, and service issues for reporting and continuous improvement.Required skills and expectations for this role include excellent communication skills to interact effectively with guests. You should be comfortable working in a fast-paced environment and be a good team player. Strong problem-solving abilities will help you address passenger concerns quickly. Additionally, a friendly demeanor and a positive attitude towards service are essential. Flexibility in working hours is expected, as airport operations run continuously. A passion for customer service and a willingness to learn will contribute to your success in this role.

Key ResponsibilitiesBranch Customer Service: Greet, assist, and manage walk-in customers at the branch; handle inquiries regarding account balances, fund transfers, and standard banking facilities.CASA & Account Opening: Drive new customer acquisition by seamless onboarding, pitching account variants, and executing error-free documentation for Current Accounts and Savings Accounts (CASA).Cross-Selling & Revenue Generation: Analyze customer account behaviors and cross-sell retail financial products such as personal/car/home loans, credit cards, mutual funds, and life/general insurance.Documentation & Compliance (KYC): Ensure strict adherence to banking regulatory frameworks by verifying customer identity proofs and completing mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation.Portfolio Management: Build strong, long-term relationships with mapped branch customers; execute regular follow-up calls or emails to drive account balance retention and renewal of fixed deposits.Queue & Operation Management: Coordinate with the branch cashiers, operations team, and Branch Manager to minimize customer wait times and ensure smooth floor management during peak operational hours.

Core Job ResponsibilitiesClient Retention: Manage a dedicated portfolio of clients to maximize satisfaction, ensure contract renewals, and prevent customer churn.Portfolio Growth: Identify upselling and cross-selling opportunities by matching company financial products, software, or services to client needs.Onboarding & Support: Guide new clients through the implementation or onboarding process, addressing initial setup hurdles and resolving complex service issues.Market Consultation: Provide clients with tailored updates on market trends, financial investment options, or technology shifts that impact their business.Cross-Team Collaboration: Partner with credit, operations, technical support, and product development teams to resolve specific client pain points quickly.Performance Reporting: Document interaction history in CRM platforms and present regular portfolio health audits to upper management.