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Organization Skills Job Vacancies in Kolkata

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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patuli Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Around Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 5.0 Lac/Yr
  • Jodhpur Park Kolkata
Documentation Skills Data Entry Accuracy Excel Proficiency Problem-solving SAP System Knowledge Reporting Skills Team Collaboration Keyboard Proficiency Online Data Entry Prioritization Data Entry Communication Skills Technical Troubleshooting Organizational Skills Time Management Attention to Detail Typing Typist
As an SAP Data Entry Operator, you will be responsible for entering, maintaining, and managing data using SAP software. This part-time role allows you to work from the comfort of your home while ensuring that data integrity and accuracy are upheld.**Key Responsibilities:**- **Data Entry**: Input and update information in the SAP database, ensuring that all data is entered accurately and promptly.- **Data Verification**: Regularly check and validate data to identify any discrepancies or errors, ensuring higher data quality.- **Report Generation**: Assist in generating reports from the SAP system, compiling data for analysis and assisting in decision-making processes.- **Documentation**: Maintain accurate records of data entries and modifications, which helps in tracking changes and ensuring accountability.- **Communication**: Coordinate with team members for data-related queries and support, facilitating smooth operations within the team.**Required Skills and Expectations:**- Proficiency in using computers and familiarity with SAP software is essential, even for freshers. Basic knowledge of data entry will be helpful.- Attention to detail is crucial, as even small errors can lead to significant issues in data management.- Strong organizational skills are necessary to manage multiple tasks efficiently while meeting deadlines.- Good communication skills are essential for effective collaboration with team members and addressing any data-related issues.- A proactive learning attitude is expected to quickly adapt to software updates and new data entry processes.
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Hiring For Airport Ground Staff

Joomvista Hospitality Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Time Management Organizational Skills Puncuality Emergency Response Baggage Handler
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and enhancing passenger experiences. Your primary responsibilities will include:- **Check-in Assistance**: You will help passengers check in for their flights, ensuring all necessary information is accurately collected and boarding passes are issued promptly.- **Baggage Handling**: You will assist with the management of passenger baggage, ensuring it is safely loaded onto the correct flights and delivered to the right claim areas.- **Customer Service**: You will greet passengers, answer questions, and provide information related to flights, facilities, and services, helping to create a welcoming atmosphere.- **Ticketing Support**: You may assist in the sale of tickets and upgrades, educating passengers about available options and helping them make informed decisions.- **Flight Information**: You will provide up-to-date information regarding flight schedules, delays, and any changes to passengers, ensuring they remain informed throughout their airport experience.To excel in this role, you should possess excellent communication skills, both verbal and written, with a friendly and approachable demeanor. Attention to detail is essential for managing flight and baggage information accurately. Being a team player is crucial, as you will work closely with colleagues from different departments. A positive attitude and the ability to work in a fast-paced environment will help you succeed in providing exceptional service to travelers. Prior experience in customer service is a plus, but not mandatory for this entry-level position.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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Area Sales Manager - Kolkata

Rondela Services Pvt Ltd

  • 3 - 8 yrs
  • 4.0 Lac/Yr
  • Kolkata
Basic Computer Skills Distributor Handling Direct Sales Franchise Development Organizational Management Area Sales
As an Area Sales Manager, you will be responsible for driving sales and expanding market presence in the designated region. Your successful execution of strategies will enhance customer relationships and achieve sales targets.**Key Responsibilities:**- **Sales Strategy Development:** Create effective sales strategies to increase market share and revenue in the assigned area. This involves analyzing market trends and adjusting approaches accordingly.- **Team Management:** Lead and motivate the sales team to achieve individual and collective targets. Providing guidance and training ensures the team is well-equipped to meet challenges.- **Customer Relationship Management:** Build and maintain strong relationships with clients. Regular engagement helps understand their needs and promote brand loyalty.- **Market Analysis:** Conduct thorough analyses of market conditions to identify new opportunities and challenges. Staying ahead of the competition is crucial for sustained growth.- **Reporting and Forecasting:** Prepare regular sales reports and forecasts to track performance and identify areas for improvement. Accurate reporting aids in strategic decision-making.- **Collaboration:** Work closely with marketing and other departments to align sales strategies and streamline operations. Collaborative efforts enhance overall company performance.Required skills include strong communication and interpersonal abilities, proven leadership experience, and a deep understanding of sales techniques. Candidates should be analytical thinkers who can interpret data effectively. A background in sales with relevant qualifications (B.A, B.Com, B.Sc, or a professional degree) is essential. The position is suited for male candidates willing to work from home while contributing actively to regional sales growth.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Problem-solving Refunds Processing Teamwork Ticket Inventory Management Ticket Processing Ticket Sales Time Management Cash Handling Computer Skills Data Entry Communication Skills Attention to Detail Organizational Skills Customer Service
As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.
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Legal Assistant (2-0 Years)

Sikaria Mega Food Park

  • 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Case Management Legal Terminology Legal Software Problem-solving Legal Research Legal Documents Legal Procedures Legal Writing Document Drafting Court Filings Record Keeping Attention to Detail Organizational Skills Teamwork
Join our team as a Legal Assistant in Kolkata, India! As a Legal Assistant, you will be responsible for assisting lawyers with legal research, drafting legal documents, maintaining and organizing files, and conducting client interviews.Key Responsibilities:- Conduct legal research: You will be required to research cases, laws, and regulations to support the legal team in preparing arguments and strategies.- Draft legal documents: You will assist in drafting legal documents such as contracts, pleadings, and correspondence under the supervision of an attorney.- Maintain and organize files: You will be responsible for organizing and maintaining physical and electronic files to ensure easy access to necessary information.- Conduct client interviews: You will assist in conducting client interviews to gather information necessary for legal proceedings.Required Skills and Expectations:- Graduate degree in law or related field.- Minimum of 2 years of experience working as a Legal Assistant.- Strong research and analytical skills.- Excellent written and verbal communication skills.- Ability to work independently and as part of a team.- Proficiency in legal research tools and software.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Park Street Kolkata
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills Packaging Loding
Key Responsibilities:Supervise warehouse staff and ensure efficient operations.Oversee inventory management, storage, and dispatch process.Maintain safety standards, cleanliness, and organization within the warehouse.Coordinate shipments, track orders, and perform regular stock audits.
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Employee Induction Employee Relations Employee Grievances Employee Communication Attendance Management Management Skills Communication Administrative Skills Organizational Skills Time Management Multitasking Human Resources Analyst Employee Welfare
Job SummaryThe HR Executive is responsible for supporting the Human Resources function through recruitment, employee lifecycle management, HR operations, compliance, and employee engagement activities. The role ensures smooth HR processes, fosters a positive work culture, and aligns HR practices with organizational goals. Key Responsibilities1. Recruitment & Talent AcquisitionManage end-to-end recruitment cycle including sourcing, screening, interviewing, and selection.Coordinate with hiring managers to understand manpower requirements.Manage job postings, resume databases, and hiring portals.Conduct reference checks and issue offer letters.2. Onboarding & Employee Lifecycle ManagementPlan and facilitate employee onboarding and induction programs.Maintain and update employee records in HRMS/HRIS systems.Manage employee confirmations, transfers, promotions, and role changes.3. HR Operations & DocumentationHandle employee attendance, leave records, and payroll coordination.Maintain employee files, documentation, and HR records securely.Assist in preparing HR letters (offer, appointment, confirmation, warning, etc.).Manage exit process, resignation formalities, and full & final settlements.4. Employee Engagement & RelationsCoordinate employee welfare activities and engagement events.Address employee queries, concerns, and grievances professionally.Support initiatives that promote a positive and inclusive workplace culture.5. Performance ManagementSupport implementation of the Performance Management System (PMS).Assist in goal-setting, performance tracking, and appraisal coordination.Follow up with managers and employees on evaluations and feedback.6. Compliance & Policy ImplementationEnsure HR policies and procedures are followed across the organization.Assist in statutory compliance related to labour laws and audits.Maintain confidentiality and ensure ethical HR practices.7. Reporting & HR AnalyticsPrepare HR reports, MIS, and dashboards for management review.Track KPIs related to recruitment, turnover, training, and HR operations. Required Skills & CompetenciesRecruitment and HR operations knowledgeStrong communication and interpersonal skillsProficiency in MS Office and HRMS/HRIS softwareTime management, multitasking, and problem-solving abilitiesAttention to detail, professionalism, and ethical conduct Qualifications & ExperienceEducation: Bachelors Degree in HR, Business Administration, or related field (MBA/PGDM in HR preferred)Experience: 06 years of experience in HR operations or recruitment (freshers with internships may be considered) Work EnvironmentOffice-based role with coordination across departmentsMay require occasional travel for recruitment or HR eventsInteraction with employees at all levels of the organization
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Operation Trainee (Female Candidates Only)

Jus Jumpin Kids Entertainment Pvt. Ltd

  • 2 - 4 yrs
  • 2.3 Lac/Yr
  • Kolkata
Critical Thinking Multitasking Operations Problem-solving Teamwork Documentation Technical Skills Time Management Reporting Customer Service Process Improvement Training Communication Attention to Detail Adaptability Organizational Skills Quality Assurance Microsoft Office
A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.
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Account Executive Core Accounting Finance Skills Expense Management Analytical Problem-Solving Organizational & Administrative Communication Multi Tasking Administrative
Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles
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Communication Organizational Skills Human Resource Database Management Recruitment & Telant Acqiu Recruitment & Talent Acquisition Administrative Support Customer Support Financial Administration
As a Human Resource Executive, your responsibilities will include overseeing all aspects of the HR department such as recruitment, onboarding, training and development, employee relations, performance management, and payroll processing. You will also be responsible for maintaining employee records, managing benefits programs, and ensuring compliance with labor laws and regulations.To excel in this role, you must have excellent communication skills to effectively interact with employees, management, and external partners. Strong organizational skills are also essential to manage multiple tasks and deadlines efficiently.
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Urgent Requirement For Assistant Human Resource

Nobility Business Services Pvt Ltd

Ability to Multitask Employee Relations Coordination Skills Organizational Management Employee Engagement Communication Skills
Assistant HR and documents controller
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Hiring For B.Com Freshers - HR Recruiter

Rightfit Resources OPC Pvt. Ltd.

Excellent Verbal and Written Communication Active Listening Sourcing and Screening Candidates Cold Calling Boolean Search Techniques Candidate Relationship Management Interviewing Skills Negotiation Offer Management Employment Law Knowledge HRIS and ATS Proficiency Data Analysis Market Research Social Media Recruiting Networking Brand Ambassadorship Time Management Multitasking Organizational Skills Problem-solving Decision-making Stakeholder Management Collaboration
As an HR Recruiter, you will be responsible for sourcing and screening candidates using various methods such as cold calling, boolean search techniques, and social media recruiting. You will be expected to conduct interviews, negotiate job offers, and manage candidate relationships throughout the recruitment process.
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Opening For Area Sales Manager

Jr Sara Foods Marketing Pvt Ltd

Retail Sales Direct Sales Field Sales Team Management Skills Dealer Development Negotiation Skills Team Coordinator Distributor Handling Organizational Management
ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognized university.Have at least 5 years experience in FMCG sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations at FMCG INDUSTRY.Have a proven track record of meeting sales targets at FMCG INDUSTRY
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Geography Teacher

Max Data Entry Services LLP

Geography Good Communication Coordination Skills Organizational Skills Problem-solving Decision-making Active Learning
*Job Description: Teacher for CBSE and ICSE Boards**Position*: Teacher (Full-Time/Part-Time)*Roles and Responsibilities*: Teach subjects to students of class 10 & 12 at CBSE and ICSE board levels. Develop and deliver lectures, tutorials, and interactive sessions. Use engaging audio and visual aids to enhance learning experiences. Assess student performance regularly through tests and assignments. Provide additional support and guidance to students as needed. Participate in departmental activities such as curriculum development and student evaluation. *Job Requirements*: Master's degree in a relevant field from a recognized university. Strong understanding of CBSE and ICSE board curriculam. Excellent command of the English language. Strong leadership skills with the ability to manage classrooms effectively. Excellent communication skills with the ability to explain complex concepts simply.*Role*: CBSE and ICSE Teacher*Industry Type*: Education*Department*: Teaching & Training*Employment Type*: Full-Time, Part-Time, or Work-from-Home*Role Category*: Subject / Specialization TeacherEducation: Masters Degree in GeographyKey Skills: Strong knowledge of CBSE and ICSE curricula. Excellent English communication skills. Ability to use audio and visual aids effectively in teaching. Leadership and classroom management skills.Language: English (mandatory for all instructional activities)IF YOU ARE INTERESTED SEND YOUR CURRENT CV ATTACHED WITH PHOTO 9123802326 THIS NUMBER
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Corporate Communication Manager Organization Skills Time Management English Language
Boomer Autor: A Media and Publishing Company based in Germany, invites applications for the position of Freelance Junior Appointment Setter. This pivotal role supports our sales team by connecting with potential authors across India, utilizing various communication channels.Location: RemoteKey Responsibilities:Outbound Calls: Engage potential leads through outbound calls, demonstrating fluency in multiple Indian languages and English.- Email Management: Craft and send compelling emails to potential leads to initiate discussions with our Global Author Sourcing Team.- Social Media Sourcing: Leverage social media platforms to identify and engage communities interested in book publication.- Lead Qualification: Screen potential leads to ensure they meet the criteria for further engagement with our sales team.- Appointment Scheduling: Coordinate and set up meetings between potential authors and our sourcing team.
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Centre Manager - Kolkata

Jus Jumpin Entertainment Pvt Ltd

  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Service Manager People Management Leadership Skills Operation Manager Marketing Supervisor Organizational Management
Centre Manager - Jus Jumpin Kids Trampoline Adventure ParkRole Overview:The Centre Manager is responsible for overseeing all day-to-day operations of the Jus Jumpin Kids Trampoline Adventure Park located at ABC Square Mall. This family entertainment facility offers trampoline jumping activities for both kids and adults. The Centre Manager ensures excellent customer service, efficient operations, staff management, and the overall success of the park.Key Responsibilities:Customer Service & Sales:- Manage the front counter operations including admissions, party bookings, and retail sales- Interact with customers in a friendly and professional manner, addressing any concerns or queries- Promote the park's offerings and maximize sales opportunities - Oversee the booking and coordination of parties and group eventsOperational Management:- Develop and implement standard operating procedures (SOPs) for all areas of the park- Ensure adherence to safety protocols, cleanliness standards, and park policies- Manage inventory levels for retail, party supplies, and operational equipment- Oversee facility maintenance and coordinate any required repairs or upkeepStaff Management:- Recruit, train, and supervise all park staff including jump assistants, party hosts, and cashiers- Conduct performance reviews and provide coaching for professional development- Schedule staff shifts and manage attendance, time off requests, and payroll- Foster a positive team environment and maintain open communicationFinancial Management:- Manage daily cash handling, bank deposits, and financial record keeping- Analyze sales data and identify opportunities to improve revenue- Control expenses by optimizing operational efficiency and minimizing wasteMarketing & Promotions:- Collaborate with the marketing team to develop and execute promotional campaigns- Represent the park at community events and build relationships with local businesses
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Computer Literacy MS Office Applications in Particular Thorough Knowledge Of Labor Laws Excellent Organizational Skills With An Ability to Prioritize Important Projects Strong Phone Email and In-person Communication Skills Good Communication Skill Human Resources Executive
We are looking for an HR Administrator to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. As an HR Admin, the main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records, Customer Records, Transaction Records) and updating internal databases. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner. Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws.Duties and Responsibilities:-Organize and maintain personnel records-Update internal databases (e.g. record sick or maternity leave)-Prepare HR documents, like employment contracts and new hire guides-Revise company policies-Create regular reports and presentations on HR metrics (e.g. turnover rates)-Answer employees queries about HR-related issues-Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)-Participate in HR projects (e.g. help organize a job fair event)
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.**Key Responsibilities:**- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.**Required Skills and Expectations:**- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship Airline Operations Conflict Resolution Language Skills Computer Skills Attention to Detail Product Knowledge Sales Skills Teamwork Time Management Customer Service Communication Calm Under Pressure Cultural Awareness Listening Skills Multitasking Problem-solving Resilience Patience Adaptability Organizational Skills Aviation Personality Development Passenger Service Airline Customer Service Empathy Good Communication Skills
We are looking for an Airlines Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate should have completed at least the 10th grade.**Key Responsibilities:**- **Customer Service:** Engage with passengers to provide assistance with flight information, ticket booking, and resolving issues, ensuring a pleasant travel experience.- **Ticketing and Reservations:** Handle the booking and issuance of tickets, updating travel itineraries, and processing cancellations or refunds as needed.- **Flight Coordination:** Assist in coordinating flight schedules, check-in processes, and boarding procedures to ensure smooth airport operations.- **Documentation:** Maintain accurate records of bookings, passenger details, and other relevant information for reporting and operational purposes.- **Communication:** Communicate important flight updates and other announcements to passengers, ensuring they have all necessary information regarding their journey.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A customer-focused attitude is essential, as is the ability to work in a fast-paced environment. Basic computer skills are necessary for handling reservations and updating flight data. Attention to detail is critical when processing tickets and maintaining records. Flexibility in work hours may be required to accommodate flight schedules, including weekends and holidays. Enthusiasm for the aviation industry will be an added advantage.
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  • Fresher
  • 7.0 Lac/Yr
  • Alipore Kolkata
Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will be the face of the airline, helping passengers with their travel needs and ensuring a positive experience. Your role will involve direct interaction with customers at the airport or through phone calls.**Key Responsibilities:**- **Assist Passengers:** Help travelers with flight bookings, cancellations, and changes to itineraries. You will provide clear information on procedures and options.- **Provide Information:** Answer customer inquiries about flight schedules, baggage policies, and other services. Your role is to ensure customers have the information they need.- **Handle Complaints:** Address and resolve passenger complaints or issues with empathy and professionalism. You will work to find solutions that satisfy our customers.- **Check-In Support:** Guide passengers through the check-in process, ensuring they understand boarding procedures and documentation needs.- **Maintain Records:** Keep accurate records of customer interactions and transactions. This helps in improving service and tracking customer feedback.**Required Skills and Expectations:**You should have excellent communication skills, both spoken and written, to interact effectively with clients. A friendly and approachable demeanor is crucial, as is the ability to remain calm in stressful situations. Being a team player is important, as you will work closely with other staff members. Basic computer skills are expected for managing bookings and handling customer inquiries. Since this is an entry-level position, we welcome freshers who have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Attention to Detail Teamwork Communication Time Management Organizational Skills Customer Service Conflict Resolution Language Skills Computer Skills Patience Adaptability
As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: Greet customers warmly and assist them with their inquiries, ensuring their needs are addressed promptly and effectively.- **Booking and Ticketing**: Help with making flight reservations, issuing tickets, and processing changes to itineraries, ensuring customers receive accurate and timely service.- **Handling Complaints**: Listen to customer concerns or complaints and provide solutions or escalate issues to ensure satisfactory resolutions.- **Providing Information**: Offer detailed information about flights, schedules, baggage policies, and other airline services, helping passengers make informed decisions.- **Maintaining Records**: Keep accurate records of customer interactions and transactions as required, ensuring compliance with airline procedures and regulations.- **Coordinating with Staff**: Work closely with other airline staff and departments to facilitate smooth operations and effective communication.To be successful in this role, you should have good communication and interpersonal skills, allowing you to connect with customers easily. A friendly and patient demeanor is essential for addressing various customer needs. Basic computer skills are important for handling booking systems and records. You should also be able to handle pressure in a fast-paced environment. Prior experience in customer service is a plus, but fresh candidates with a positive attitude are also welcome to apply.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
As a Passenger Service Associate in Kolkata, you will play a vital role in ensuring that passengers have a pleasant experience. Your main responsibilities will include:- **Greeting Passengers:** Welcoming passengers with a friendly smile and assisting them with any inquiries or needs.- **Checking In Passengers:** Helping passengers with the check-in process by verifying their information and issuing boarding passes.- **Assisting with Luggage:** Helping passengers with their luggage, ensuring that it is handled properly and safely.- **Providing Information:** Offering accurate information about flight schedules, gate numbers, and any travel-related queries to help passengers navigate the airport terminal.- **Resolving Issues:** Addressing passenger concerns or complaints promptly and professionally, ensuring they feel valued and heard.- **Collaborating with Team Members:** Working closely with other staff members to maintain smooth operations and ensure that passengers receive the best service possible.To succeed in this role, you should possess the following skills and expectations:- Excellent communication skills to interact effectively with passengers and team members.- Strong problem-solving abilities to quickly address passenger concerns and provide solutions.- A friendly and approachable attitude to create a welcoming atmosphere for all passengers.- Basic computer skills to manage check-in systems and assist with documentation.- Ability to work in a fast-paced environment and handle stress while maintaining a positive demeanor.Candidates should have completed at least their 10th grade education and have a passion for customer service. Prior experience is not necessary, making this role suitable for freshers looking to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Baguihati Kolkata
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills Packaging Loding
Key Responsibilities:Supervise warehouse staff and ensure efficient operations.Oversee inventory management, storage, and dispatch process.Maintain safety standards, cleanliness, and organization within the warehouse.Coordinate shipments, track orders, and perform regular stock audits.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a Back Office Officer to join our team in Salt Lake. This role is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade. The Back Office Officer will support various administrative and operational tasks in a full-time office setting.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in company databases, ensuring records are current and correct.- **Documentation Handling:** Organize and file important documents, making sure they are easily accessible for team members when needed.- **Customer Support:** Assist in responding to customer inquiries and resolving issues by ensuring timely communication and support.- **Inventory Management:** Track inventory levels of office supplies and request replenishment as necessary, maintaining a well-stocked workspace.- **Report Generation:** Prepare and maintain reports regarding daily operations, helping management to assess productivity and identify areas for improvement.**Required Skills and Expectations:**- Strong attention to detail and accuracy in completing tasks, as this role involves handling important data and documents.- Good communication skills to effectively interact with team members and customers, ensuring clarity and professionalism.- Basic proficiency in computer applications, particularly in MS Office, to support data entry and report preparation.- Ability to work in a team-oriented environment while managing assigned tasks independently.- Strong organizational skills to manage multiple responsibilities efficiently and maintain workflow.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Calcutta Greens Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.
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