94

BPO Executive 12th Pass Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • Gurgaon
Customer Support Cold Calling Good Communication
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.
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  • Fresher
  • 4.8 Lac/Yr
  • Gurgaon
Customer Care Cons Customer Relationship BPO Operations Domestic BPO Chat Support
Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Udyog Vihar Phase V Gurgaon
Microsoft Excel Outbound Calling Inbound Domestic BPO
We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.
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  • 0 - 2 yrs
  • Gurgaon
Customer Support Communication Basic Computer Skills
Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon Sector 21
Communication Skills Customer Relationship BPO Voice Inbound Calls Customer Support Domestic BPO International BPO Voice Process Telephone Handling
A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Openings For BPO Telecaller || Freshers & Experienced

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • Female
  • Gurgaon
Marketing Customer Care Customer Support
- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 45
Domestic BPO Inbound Outbound Calling
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow. Key Requirements:Minimum qualification: 12th pass / Graduate preferred.Good communication skills in Hindi and basic English.Confident, polite, and clear speaking ability.Basic computer knowledge (MS Office, email, data entry).Previous experience in telecalling or customer service will be an added advantage.Ability to handle pressure and meet targets.;
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Chat Support Good Communication Skills
Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.
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  • 0 - 1 yrs
  • Gurgaon
Communication Customer Relationship English Language Customer Care Customer Handling International BPO Inbound Calls
Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Domestic BPO Inbound Outbound Calling Cold Calling MS Office BGV Presentation Skills
We are looking for a Telesales to join our team at Vleader Verification Services Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of 10,000 - 15,000.Key Responsibilities:Maintain and organize physical and digital records for easy access and retrieval.Communicate with relevant teams to clarify data inconsistencies and improve processes.Verify data accuracy, correct errors and identify irregularities promptly.Ensure data accuracy and accessibility to facilitate smooth operations.Generate reports and summaries to aid internal decision-making processes.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.;
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  • Fresher
  • 1.5 Lac/Yr
  • Sikanderpur Gurgaon
Cash Collection BPO Operations Credit Control Collections Recovery
Tele collection. Tele calling
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Microsoft Excel Voice Process International BPO
We re Hiring Telecaller / Inside Sales Executive Shivam Techsolution Pvt. Ltd. Location:602, Sixth Floor, Emerald Plaza, Sector-65, Gurugram 122018About the Company:Shivam Techsolution Pvt. Ltd. is a leading IT solutions and service provider delivering reliable and innovative technology services to businesses. We re expanding our inside sales team and are looking for motivated individuals with experience in the IT industry who can effectively communicate our services to potential clients.Position Details:Position: Telecaller / Inside Sales ExecutiveEmployment Type: Full-TimeSalary: 15,000 20,000 per month (based on experience and performance)Education: Graduation from any streamExperience: 1-2 years of experience in IT sales / IT telecalling preferredKey Responsibilities: Make outbound calls to potential clients and introduce company IT products and services. Generate leads and follow up on inquiries through calls, emails, or CRM. Explain IT service offerings such as software solutions, support, and managed services. Maintain strong client relationships and provide accurate information about products. Coordinate with the sales and technical team for client meetings or demos. Meet daily, weekly, and monthly sales or lead generation targets.Skills Required: Excellent verbal communication in English and Hindi. Prior experience in IT sales / technical telecalling / inside sales is mandatory. Good understanding of basic IT products and services (e.g., software, cloud, networking). Strong persuasion and negotiation skills. Proficiency in MS Office and CRM tools. Confident, target-driven, and self-motivated personality.What We Offer: Competitive salary with performance-based incentives. Skill development and IT sales training. Supportive and growth-focused work environment. Opportunity for long-term career growth within the IT industry.How to Apply:Send your resume to info@shivamtech.co.in with the subject line:Application for Telecaller / Inside Sales Executive Shivam Techsolution Pvt. Ltd.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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Telecaller - Full Time - Freshers

Arck IT Services Pvt Ltd

Telesales Executive telecaller Executive Tele Caller Good Communication Skills Outbound Calling Inbound Calling Cold Calling Lead Generation Customer Handling Hindi BPO English Language
Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 2 yrs
  • Gurgaon
Outbound Calling Domestic BPO Inbound Convincing Power Calling BPO Call Center
We are looking for candidates who are willing to make their career in Home loan sector with work life balance
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Pressure Handling Communication Customer Focus Outbound Calling Voice Process Domestic BPO International BPO BPO Voice Inbound Voice Process Inbound Calling Basic Computer Skills BPO Sales International Voice
Location: Gurugram/ Gurgoan [ Haryana ] Contact: 7972776244Email-id: poojakamlesh911995@gmail.comRecruiter : Pooja Prasad-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Only GraduatesProcess - Fraud/ disputes a1 year of fraud investigation experience is mandatoryWritex - B1 and aboveNV Versant-58OpsTyping -20/85CL 11 CTC - upto 7 LPA - 50k in hand, 30% hike on last in handMIV: 2000One side cab + one side cab facility Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Gurgaon LocationOpen indent 1. ASDA (British supermarket)customer service* 5 Days Working* 2 Rotational offs* Both sides cabRequirements* Minimum 1 year exp is mandatory in international process * Graduate / UndergraduateSalary* 29.5k In-hand* Plus incentive-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert! Denim Voice Process - GurgaonJob Details:Denim CL 11 (Experienced)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Experience: Minimum 1 year in BPO on paper- Excellent Communication Skills- 24x7 Shifts, 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 28,000 - 29,000 per month- MIV: 3,500- Annual CTC: 4,25,000Denim CL 12 (Freshers)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Excellent Communication Skills- 24x7 Shifts (Rotational Shift), 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 22,000 per month- MIV: 3,500- Annual CTC: 3,50,000------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring alert: Top BPO at Gurgaon for Wheelz Non-voice (chat and mail) UG/GraduatesJob Title: Wheelz Chat Process (Non-Voice)Location: GurgaonSalary:- CL 11: With 1 year experience: 3.50 LPA (Take-home salary: 22,000, MIV: 2,000)Eligibility:- UG/Graduates: UG/Grad (no BE/B.Tech) can apply- Final-year students: Can apply with no backlogs- Undergraduates: With 6 months of experiencePerks:- One-way cab: Provided or 2,500 travel allowanceWork Schedule:- Shift: 24x7 rotational- Week offs: 2 rotationalAssessment Criteria:- Non-Versant Score: 52 and above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: Wheelz Blended Process for Gurgaon! Job Title: Customer Support UG (Result awaited only) and Graduate (No BE/B.Tech) Eligibility Criteria:- CL 12: For Freshers- CTC: 3,50,000- In-hand Salary: 22,000- MIV: 2,000 Perks:- Cab Facility & Cab Allowance provided Shift Details:- Rotational Shifts Assessment Requirements:- NV Versant: Score 54 or above- Voice Versant: Score 60 or above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: DCG Curry/Falcon - International Voice Process Executive in Gurgaon- Qualification: UG/Grad (B.E/B.tech also eligible) - Location: Gurgaon- Job Type: Full-time- Experience: 1 year of international voice experience is preferred. However we can consider any voice/blended int exp candidates from good company.- Voice Versant Score: 60 and above- Communication: Extremely excellent communication skills- Shift: 24/7 shift (Rotational), 5 days working- Transportation: Both-side cabs provided- Salary: Up to 34,000 in-hand (depending on the last salary)- CTC: Around 4.78 LPA- Round Type: Telephonic Interview Rounds.Note: For experienced candidates only.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hiring for Neo FO- Premium ( Banking)1Year of banking customer service experience onlyQualification: UG/Grad/BE/B.TechRounds:Svar : 55//B1Ops & ClientVoice versant 65WBICTC - 6.5 LPAIn-hand - 45KMIV - 25001 side cab facility + 1 side cab allowance Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Contact Person: Pooja Prasad Mobile : 7972776244Email ID: poojakamlesh911995@gmail.com
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Fresher hiring for BPO Executive

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Gurgaon Sector 50
Marketing Telecaller BPO Voice BPO Operations
BPO telecaller job ets......
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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