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BPO Executive Job Vacancies in Delhi NCR

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mayapuri Delhi
Outbound Calling Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Negotiation Skills Cold Calling B2B Sales Outbound Sales BPO Sales Convincing Power Domestic Calling Calling Basic Computer Skills BPO Telesales Tele Sales Communication Skills Sales Inside Sales
Key ResponsibilitiesCold calling prospects from provided dataExplaining product/service brieflyIdentifying interested leadsQualifying leads (budget, need, timeline, authority)Booking meetings / demos for sales teamUpdating CRM / Excel sheets dailyFollow-up with warm leadsIdeal Candidate ProfileGood Hindi communication; English is a plusConfident on callsBasic sales mindsetComfortable with targetsComputer knowledge (Excel, CRM)Persistent and politeExperience LevelsFresherGood for script-based callingLower salaryNeeds training1
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal LoanCTC:
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Azadpur Delhi
Domestic BPO Customer Relationship BPO
We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Madipur Delhi
Domestic BPO Voice Process Inbound Convincing Power Cold Calling
We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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Hiring For 12th Pass Freshers - Telecaller

The Grand Dynamice Holidays Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida Sector 16
Good Communication Good Communication Skills Outbound Calling Motivating Skill Phone Banking Domestic BPO Voice Process Marketing Communication
We are seeking a dedicated Telecaller to join our team in Sector 16. This is a full-time position suitable for candidates with little to no experience. The primary responsibility of a Telecaller is to communicate with potential customers and support the sales process through effective verbal communication.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to present our products or services and gather their interest.- **Record Customer Information:** Maintain accurate records of customer interactions and update details into our database for future reference.- **Follow-Up Calls:** Conduct follow-up calls to engage customers who have shown interest or require additional information.- **Answer Queries:** Address customer questions and concerns promptly to enhance their experience and satisfaction.- **Achieve Targets:** Work towards meeting daily or weekly sales targets set by the management for higher performance.**Required Skills and Expectations:**Candidates must have completed their 12th grade. We expect strong communication skills in English and preferably in Hindi, which enables effective interaction with customers. A pleasant personality and the ability to handle rejection gracefully are essential. Basic computer skills are required to manage records and data entry. Candidates should display a positive attitude, be motivated, and demonstrate a willingness to learn and improve. Being punctual and maintaining professionalism in all communications is crucial for success in this role.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • New Ashok Nagar Delhi
Marketing Online Sales Lead Generation Domestic BPO
Job TitleTelesales Executive LocationNew Ashok Nagar, Delhi Job DescriptionWe are seeking a motivated and results-driven Telesales Executive to join our team. The role involves reaching out to potential customers over the phone, explaining products/services, and closing sales. Key ResponsibilitiesMake outbound calls to prospective customers.Explain product/service features and benefits clearly.Generate leads and maintain a database of customer information.Handle customer queries and objections professionally.Follow up with interested prospects to convert leads into sales.Maintain records of calls and sales in CRM tools.
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  • Fresher
  • 4.0 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Lead Generation Interpersonal Skills Voice Process Communication Skills Tele Sales Telesales Calling Convincing Power Negotiation Skills Outbound Sales Domestic BPO Sales Domestic Calling BPO Sales
Job Title: Telesales Executive (Credit Card / Loan Sales)Job Description:We are hiring candidates for telesales profile. The role involves calling customers, explaining credit card and loan offers, and converting leads into successful sales. Candidates should have good communication skills, convincing ability, and a positive attitude towards targets.Location: Uttam NagarTiming: 10 AM
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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Jhandewalan Extension Delhi
Voice Process Motivating Skill Telesales Calling BPO Sales Convincing Power Domestic BPO
We are looking for a friendly and motivated Tele Caller to join our team in Jhandewalan Extension, Delhi. You will be responsible for reaching out to potential customers to share information about our products and services.Key Responsibilities:- Make Outbound Calls: You will call potential customers and explain our offerings, helping to generate interest and set appointments for further discussions.- Maintain Customer Records: You will keep accurate records of calls made and responses received, ensuring that all customer information is up to date in our database.- Meet Targets: You will work towards meeting daily and monthly targets for calls and appointments, contributing to the overall success of the team.- Provide Feedback: You will report customer responses and provide insights to help improve our products and services.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and possess strong communication skills. A positive attitude and the ability to handle telephone conversations professionally are essential. Experience is not necessary; we welcome those with 0-5 years of experience. You should be comfortable working from our office and be flexible in adapting to varying call strategies. A good command of English and Hindi will be an advantage. Reliability and a proactive approach to problem-solving will help you succeed in this role.
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Tele Caller (1-3 Years)

Gainers Realtors

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Call Center Telesales Outbound Sales Microsoft Excel
We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.
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12th Pass Freshers For Customer Support Coordinator

Clevora Global Outsourcing Services LLP

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • West Delhi
Desktop Support Customer Care Customer Retention Domestic BPO Inbound Calls Voice Support Customer Management
We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.
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  • 2 - 4 yrs
  • Ghaziabad
Event Management Wedding Band Telecommunication Voice Process Tele Marketing BPO Call Center Call Center Telesales Cold Calling
Need telly caller No sales No target Just calling and attending clients
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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Opening For Tellecaller

Fast Loan Credit

  • 1 - 4 yrs
  • 1.5 Lac/Yr
  • Wazirpur Delhi
Creative Lead Convencing BPO Telesales Work From Home English Phone Banking Domestic BPO
We are seeking an enthusiastic Telecaller to join our team in Wazirpur, Delhi. The ideal candidate will engage with customers over the phone to promote our services and generate leads.Key Responsibilities:- **Make Outbound Calls**: Initiate calls to potential customers, introducing our services and understanding their needs.- **Build Customer Relationships**: Establish a rapport with clients to create trust and encourage ongoing communication.- **Record Call Data**: Maintain accurate records of conversations and update customer details in our database for follow-up.- **Meet Targets**: Achieve individual and team sales targets through effective selling techniques and persistence.- **Provide Feedback**: Share insights from customer interactions to help improve our offerings and support strategies.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in telecalling or similar roles. A 12th-grade education is required. Strong communication skills are essential, as you will be speaking with clients daily. You should be comfortable using computers for data entry and familiar with basic office software. A positive attitude, patience, and resilience will be crucial in dealing with customer queries. We expect you to be a team player, willing to learn, and adapt to different situations. Punctuality and a commitment to professionalism are also important in this full-time role, which requires working from the office.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Laxmi Nagar Delhi
Confidence Motivating Skill Domestic BPO Inbound Marketing Communication
1. Sales Executive Role Overview:As a Sales Executive, you will be responsible for generating leads, connecting with clients, and closing deals for our digital services. Key Responsibilities:Generate new leads through calls, social media & referencesUnderstand client requirements and pitch suitable servicesConvert leads into successful salesMaintain client relationships for repeat businessAchieve monthly sales targetsUpdate daily work in CRM / reporting system
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Hiring Fresher - Telesales Executive - Delhi

LIFE WAY SOLUTIONS ADVISORY LLP

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Moti Nagar Delhi
Interpersonal Skills Domestic BPO Negotiation Skills Marketing Communication
We are looking for a motivated Telesales Executive to join our team in Moti Nagar, Delhi. This full-time position is ideal for individuals with 0 to 2 years of experience who are eager to make a difference in sales and customer interaction. The Telesales Executive will primarily be responsible for making outbound calls to potential customers to promote our products and services. You will engage customers in conversation to understand their needs, offer appropriate solutions, and encourage them to make a purchase. Building and maintaining positive relationships with clients is essential, as is providing excellent post-sale support.Key responsibilities include conducting market research to identify potential leads, preparing and delivering sales pitches, and following up with prospects to ensure customer satisfaction. You will also maintain accurate records of your calls and sales activities in our database and collaborate with your team to achieve sales targets.The ideal candidate should have strong communication and interpersonal skills to build rapport with customers over the phone. A positive attitude and resilience are important, as you will encounter challenges in rejection. Additionally, being organized and having basic computer skills will help you succeed in managing daily tasks efficiently. A high school diploma is required, and eagerness to learn and grow in the sales field is a plus.
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Kirti Nagar Delhi
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Inside Sales Inbound Negotiation Skills Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales Tele Marketing Sales Telesales Tele Sales Communication Skills
As a Telesales Executive, your role will focus on generating sales over the phone and building strong relationships with potential clients. You will work from our office in Kirti Nagar and are expected to contribute to the company's growth through effective communication and sales strategies.**Key Responsibilities:**- **Initiate Calls:** Make outbound calls to potential customers to introduce and promote our products or services, ensuring you engage them effectively.- **Understand Customer Needs:** Identify and understand customer requirements by asking relevant questions, allowing you to offer tailored solutions.- **Achieve Sales Targets:** Work towards monthly sales goals set by the team and track your performance regularly to ensure you meet or exceed expectations.- **Maintain Records:** Keep detailed records of customer interactions and sales activities in our database to help in tracking customer preferences and follow-ups.- **Provide Excellent Customer Service:** Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages future business.**Required Skills and Expectations:**- A minimum of 1-2 years of experience in telesales or a similar role is preferred, demonstrating your ability to sell effectively over the phone.- A degree in B.A, B.C.A, B.B.A, or B.Com is required, as this background will support your understanding of business principles.- Strong communication skills are essential, along with the ability to persuade and influence customers effectively.- you should be self-motivated, target-oriented, and willing to learn and adapt to new sales techniques and company offerings. - Proficiency in basic computer skills will be required to manage customer records and sales data effectively.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
- Key Responsibilities:1. Conduct sales activities: The sales executive will be responsible for actively reaching out to potential customers, pitching products/services, and closing sales deals.2. Meet sales targets: The individual will be expected to meet or exceed monthly sales targets by effectively utilizing sales strategies and techniques.3. Maintain client relationships: The sales executive will need to nurture relationships with existing clients, ensuring their needs are met and addressing any issues or concerns they may have.4. Provide customer support: The individual will be required to provide post-sales support to customers, assisting them with any product/service-related inquiries or concerns.- Required Skills and Expectations:1. Strong communication skills: The ideal candidate should possess excellent verbal and written communication skills to effectively interact with customers and colleagues.2. Sales acumen: A good understanding of sales techniques and strategies is essential to succeed in this role.3. Customer service orientation: The ability to prioritize customer satisfaction and deliver exceptional customer service is a key expectation for this position.4. Team player: The individual should be a team player, capable of collaborating with colleagues and contributing to the overall success of the sales team.
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
Key responsibilities: 1. Develop and maintain relationships with customers: The Sales Executive will be responsible for building strong relationships with customers to understand their needs and provide them with appropriate solutions.2. Achieve sales targets: The Sales Executive will be expected to meet or exceed monthly sales targets by effectively promoting and selling products or services to customers.3. Conduct market research: The Sales Executive will need to conduct market research to identify potential sales opportunities and stay updated on industry trends.4. Cold calling and lead generation: The Sales Executive will be required to cold call potential customers, generate leads, and follow up on sales inquiries to drive revenue growth.- Required skills and expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively interact with customers and convey product information.2. Sales and marketing knowledge: A solid understanding of sales and marketing techniques is essential for success in this role.3. Strong negotiation skills: The Sales Executive should possess strong negotiation skills to close deals and secure profitable agreements with customers.4. Proven track record: The ideal candidate will have 1-3 years of experience in sales, preferably in a BPO sales, call center, telecaller, or telesales role.5. Competitive spirit: The Sales Executive should be driven by a competitive spirit and have a strong desire to succeed in a sales environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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Walkin For Telecaller Jobs (Freshers)

LIFE WAY SOLUTIONS ADVISORY LLP

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Moti Nagar Delhi
Motivating Skill Presentation Skills Voice Process Domestic BPO Convincing Power
We are looking for a dedicated Tele Caller to join our team in Moti Nagar, Delhi. This role is suitable for females who have recently completed their 12th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. **Make Outbound Calls**: You will contact potential clients to introduce our products and services, aiming to generate interest and leads.2. **Assist in Customer Inquiries**: You will handle incoming queries from customers, providing them with relevant information and support to foster positive relationships.3. **Record Call Details**: It is essential to maintain accurate logs of calls, noting customer feedback and issues that arise to help improve our services.4. **Follow Up with Clients**: You will reach out to prospects who have shown interest previously, providing them with timely reminders and addressing any concerns.5. **Work with the Sales Team**: You will collaborate closely with the sales team to ensure that the leads are effectively followed up and converted into sales.Required Skills and Expectations:Candidates should possess excellent communication skills and have a pleasant phone manner. Basic computer skills are required for data entry and record-keeping. You should be proactive and able to work comfortably both individually and as part of a team. A positive attitude and a willingness to learn are essential for success in this role, as is the ability to adapt and handle challenges.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • New Ashok Nagar Delhi
Microsoft Excel Outbound Calling Domestic BPO
We are seeking enthusiastic and persuasive Telecallers to join our team. The role involves handling outbound and inbound calls, engaging with potential and existing customers, and promoting company services/products. The ideal candidate should have excellent communication skills, patience, and the ability to build rapport quickly.Key ResponsibilitiesMake outbound calls to prospective customers and explain products/services.Handle inbound queries and provide accurate information.Maintain customer records and update databases regularly.Follow up with leads to ensure conversion and customer satisfaction.Achieve daily/weekly/monthly call and sales targets.Provide feedback to the team on customer needs, issues, and trends.Maintain professionalism and adhere to company policies during calls.RequirementsMinimum qualification: 12th pass or Graduate.Strong verbal communication skills in Hindi and English (additional regional languages are a plus).Basic computer knowledge (MS Office, CRM tools).Ability to handle rejection and remain motivated.Prior experience in telecalling, customer service, or sales preferred but not mandatory.Key SkillsExcellent communication and listening skills.Persuasive and confident personality.Time management and organizational skills.Customer-centric approach.Ability to work in a fast-paced environment.Work EnvironmentOffice-based role with fixed working hours.Performance-based incentives in addition to salary.Training and support provided for skill development.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Domestic BPO Voice Process Convincing Power Cold Calling English Language BPO Sales
Responsibilities* Handle customer queries and promote services* Provide product/service information to customers* Maintain customer satisfaction and documentationMin 1 Year Telesales exp required
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Frequently Asked Question

Q1. What is BPO Executive Jobs?

Executive positions in BPO (business process outsourcing) handle services and business processes that are outsourced to businesses. Typically, BPO executives are employed in contact centres or service centres. They oversee back-office duties and client service.

They are responsible for answering questions from customers, fixing problems, entering data, and processing transactions. Improving productivity and client happiness is the goal. A significant service industry hub, business support is largely provided by BPO Executive Jobs in Delhi NCR.

Q2. What are the Required BPO Executive Skills?

Effective performance requires a diverse set of talents for BPO leaders. Strong verbal and written communication abilities are part of it.

  • They ought to be adept listeners.
  • They need to be aware of the focus on customer service.
  • They need to be capable of fixing problems.
  • They must be able to function well under duress.

Technical know-how might be advantageous, particularly for IT support-related positions.

Q3. What Is The Salary Of A BPO Executive In Delhi NCR?

The experience, level of education, and particular organisation all affect a BPO Executive Salary in Delhi NCR. Entry-level BPO executives should budget between INR 15,000 and INR 25,000 per month on average. This might increase to between INR 30,000 and INR 50,000 per month with expertise.

Those in specialised professions or senior executives may make significantly more money. Due to the region's prominence as a major commercial hub, there are many options for professional advancement remuneration packages.

Q4. What BPO Executive Courses are Available in Delhi NCR?

A variety of training courses are available for prospective BPO executives in Delhi NCR. These courses frequently involve internships, placement assistance, and hands-on training. Online resources also provide a BPO Executive Course in Delhi NCR that helps develop pertinent abilities.

These programs are made possible by the region's strong educational infrastructure. It meets the increasing demand for qualified BPO workers.