1309

BPO Executive Job Vacancies in Delhi NCR

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  • 1 - 7 yrs
  • Kakrola Delhi
Collection Process Microsoft Excel Domestic BPO
We are looking for an enthusiastic Tele Caller to join our team in Kakrola, Delhi. The ideal candidate will have 1 to 7 years of experience and a minimum education level of 10th pass. This full-time position requires working from the office.Key responsibilities include: Lone And Credit Card Collection 1. **Making Outbound Calls:** You will contact potential customers to sell products or services, ensuring a clear and friendly communication style.2. **Understanding Customer Needs:** Listen to customers, identify their requirements, and provide tailored solutions that meet their needs.3. **Data Entry and Record Keeping:** Accurately maintain records of calls, customer interactions, and transactions in our database for future reference.4. **Following Up:** Maintain regular follow-ups with leads to convert them into customers and build relationships.5. **Meeting Targets:** Achieve set sales targets by delivering persuasive pitches and effectively closing sales during calls.Required skills and expectations include:- **Communication Skills:** You should be able to convey information clearly and effectively while maintaining a positive attitude.- **Persuasiveness:** A knack for convincing customers and turning inquiries into sales is crucial for success.- **Basic Computer Skills:** Familiarity with computer applications and data entry is necessary for maintaining client records.- **Problem-Solving Ability:** You must efficiently handle objections and provide solutions to customer concerns.- **Team Player:** You should be comfortable collaborating with team members to achieve common goals.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Telecaller Fresher

High Aero Academy

  • Fresher
  • 1.0 Lac/Yr
  • Rajouri Garden Delhi
Domestic BPO Voice Process Outbound Calling Negotiation Skills Cold Calling Convincing Power Presentation Skills Inbound English
Telecaller needed for High Aero Academy. Handle in-bound/out-bound calls, counsel students, explain courses / fees, follow up leads, and convert inquiries into admissions. Good communication required.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Online Sales Lead Generation Inbound Inside Sales B2B Sales Cold Calling Convincing Power BPO Sales Outbound Sales
We are looking for a motivated and enthusiastic Telesales Executive to join our team in Sector 63. This is an excellent opportunity for someone who is eager to start their career in sales and has a passion for connecting with customers.**Key Responsibilities:**- **Outbound Calls:** Make phone calls to potential customers to promote our products and services, aiming to generate interest and sales.- **Lead Generation:** Identify and qualify new leads through various methods, ensuring a good pipeline of potential clients to approach.- **Product Knowledge:** Develop a good understanding of our products to confidently answer customer questions and address concerns.- **Customer Relationship Management:** Maintain detailed records of customer interactions, including feedback and inquiries, to enhance customer satisfaction.- **Sales Targets:** Work towards achieving daily and monthly sales targets, using effective communication and persuasion techniques.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage customers clearly and effectively.- **Listening Skills:** A strong ability to listen to customer needs is essential, allowing you to tailor your approach and offer suitable solutions.- **Confidence:** Be self-motivated and confident in your ability to handle conversations, turning potential rejections into opportunities.- **Team Player:** Work collaboratively with fellow team members, sharing insights and strategies for improving performance.- **Adaptability:** Be open to feedback and willing to learn and develop your skills in a fast-paced sales environment. If you meet these criteria and are excited to contribute to our sales efforts, we encourage you to apply.
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mayapuri Delhi
Outbound Calling Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Negotiation Skills Cold Calling B2B Sales Outbound Sales BPO Sales Convincing Power Domestic Calling Calling Basic Computer Skills BPO Telesales Tele Sales Communication Skills Sales Inside Sales
Key ResponsibilitiesCold calling prospects from provided dataExplaining product/service brieflyIdentifying interested leadsQualifying leads (budget, need, timeline, authority)Booking meetings / demos for sales teamUpdating CRM / Excel sheets dailyFollow-up with warm leadsIdeal Candidate ProfileGood Hindi communication; English is a plusConfident on callsBasic sales mindsetComfortable with targetsComputer knowledge (Excel, CRM)Persistent and politeExperience LevelsFresherGood for script-based callingLower salaryNeeds training
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Madipur Delhi
Domestic BPO Voice Process Inbound Convincing Power Cold Calling
We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Azadpur Delhi
Domestic BPO Customer Relationship BPO
We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.
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Hiring For 12th Pass Freshers - Telecaller

The Grand Dynamice Holidays Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida Sector 16
Good Communication Good Communication Skills Outbound Calling Motivating Skill Phone Banking Domestic BPO Voice Process Marketing Communication
We are seeking a dedicated Telecaller to join our team in Sector 16. This is a full-time position suitable for candidates with little to no experience. The primary responsibility of a Telecaller is to communicate with potential customers and support the sales process through effective verbal communication.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to present our products or services and gather their interest.- **Record Customer Information:** Maintain accurate records of customer interactions and update details into our database for future reference.- **Follow-Up Calls:** Conduct follow-up calls to engage customers who have shown interest or require additional information.- **Answer Queries:** Address customer questions and concerns promptly to enhance their experience and satisfaction.- **Achieve Targets:** Work towards meeting daily or weekly sales targets set by the management for higher performance.**Required Skills and Expectations:**Candidates must have completed their 12th grade. We expect strong communication skills in English and preferably in Hindi, which enables effective interaction with customers. A pleasant personality and the ability to handle rejection gracefully are essential. Basic computer skills are required to manage records and data entry. Candidates should display a positive attitude, be motivated, and demonstrate a willingness to learn and improve. Being punctual and maintaining professionalism in all communications is crucial for success in this role.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • New Ashok Nagar Delhi
Marketing Online Sales Lead Generation Domestic BPO
Job TitleTelesales Executive LocationNew Ashok Nagar, Delhi Job DescriptionWe are seeking a motivated and results-driven Telesales Executive to join our team. The role involves reaching out to potential customers over the phone, explaining products/services, and closing sales. Key ResponsibilitiesMake outbound calls to prospective customers.Explain product/service features and benefits clearly.Generate leads and maintain a database of customer information.Handle customer queries and objections professionally.Follow up with interested prospects to convert leads into sales.Maintain records of calls and sales in CRM tools.
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  • Fresher
  • 4.0 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Lead Generation Interpersonal Skills Voice Process Communication Skills Tele Sales Telesales Calling Convincing Power Negotiation Skills Outbound Sales Domestic BPO Sales Domestic Calling BPO Sales
Job Title: Telesales Executive (Credit Card / Loan Sales)Job Description:We are hiring candidates for telesales profile. The role involves calling customers, explaining credit card and loan offers, and converting leads into successful sales. Candidates should have good communication skills, convincing ability, and a positive attitude towards targets.Location: Uttam NagarTiming: 10 AM
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Jhandewalan Extension Delhi
Voice Process Motivating Skill Telesales Calling BPO Sales Convincing Power Domestic BPO
We are looking for a friendly and motivated Tele Caller to join our team in Jhandewalan Extension, Delhi. You will be responsible for reaching out to potential customers to share information about our products and services.Key Responsibilities:- Make Outbound Calls: You will call potential customers and explain our offerings, helping to generate interest and set appointments for further discussions.- Maintain Customer Records: You will keep accurate records of calls made and responses received, ensuring that all customer information is up to date in our database.- Meet Targets: You will work towards meeting daily and monthly targets for calls and appointments, contributing to the overall success of the team.- Provide Feedback: You will report customer responses and provide insights to help improve our products and services.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and possess strong communication skills. A positive attitude and the ability to handle telephone conversations professionally are essential. Experience is not necessary; we welcome those with 0-5 years of experience. You should be comfortable working from our office and be flexible in adapting to varying call strategies. A good command of English and Hindi will be an advantage. Reliability and a proactive approach to problem-solving will help you succeed in this role.
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Tele Caller (1-3 Years)

Gainers Realtors

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Call Center Telesales Outbound Sales Microsoft Excel
We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.
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12th Pass Freshers For Customer Support Coordinator

Clevora Global Outsourcing Services LLP

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • West Delhi
Desktop Support Customer Care Customer Retention Domestic BPO Inbound Calls Voice Support Customer Management
We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.
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  • 2 - 4 yrs
  • Ghaziabad
Event Management Wedding Band Telecommunication Voice Process Tele Marketing BPO Call Center Call Center Telesales Cold Calling
Need telly caller No sales No target Just calling and attending clients
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • New Ashok Nagar Delhi
Microsoft Excel Outbound Calling Domestic BPO
We are seeking enthusiastic and persuasive Telecallers to join our team. The role involves handling outbound and inbound calls, engaging with potential and existing customers, and promoting company services/products. The ideal candidate should have excellent communication skills, patience, and the ability to build rapport quickly.Key ResponsibilitiesMake outbound calls to prospective customers and explain products/services.Handle inbound queries and provide accurate information.Maintain customer records and update databases regularly.Follow up with leads to ensure conversion and customer satisfaction.Achieve daily/weekly/monthly call and sales targets.Provide feedback to the team on customer needs, issues, and trends.Maintain professionalism and adhere to company policies during calls.RequirementsMinimum qualification: 12th pass or Graduate.Strong verbal communication skills in Hindi and English (additional regional languages are a plus).Basic computer knowledge (MS Office, CRM tools).Ability to handle rejection and remain motivated.Prior experience in telecalling, customer service, or sales preferred but not mandatory.Key SkillsExcellent communication and listening skills.Persuasive and confident personality.Time management and organizational skills.Customer-centric approach.Ability to work in a fast-paced environment.Work EnvironmentOffice-based role with fixed working hours.Performance-based incentives in addition to salary.Training and support provided for skill development.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Domestic BPO Voice Process Convincing Power Cold Calling English Language BPO Sales
Responsibilities* Handle customer queries and promote services* Provide product/service information to customers* Maintain customer satisfaction and documentationMin 1 Year Telesales exp required
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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Frequently Asked Question

Q1. What is BPO Executive Jobs?

Executive positions in BPO (business process outsourcing) handle services and business processes that are outsourced to businesses. Typically, BPO executives are employed in contact centres or service centres. They oversee back-office duties and client service.

They are responsible for answering questions from customers, fixing problems, entering data, and processing transactions. Improving productivity and client happiness is the goal. A significant service industry hub, business support is largely provided by BPO Executive Jobs in Delhi NCR.

Q2. What are the Required BPO Executive Skills?

Effective performance requires a diverse set of talents for BPO leaders. Strong verbal and written communication abilities are part of it.

  • They ought to be adept listeners.
  • They need to be aware of the focus on customer service.
  • They need to be capable of fixing problems.
  • They must be able to function well under duress.

Technical know-how might be advantageous, particularly for IT support-related positions.

Q3. What Is The Salary Of A BPO Executive In Delhi NCR?

The experience, level of education, and particular organisation all affect a BPO Executive Salary in Delhi NCR. Entry-level BPO executives should budget between INR 15,000 and INR 25,000 per month on average. This might increase to between INR 30,000 and INR 50,000 per month with expertise.

Those in specialised professions or senior executives may make significantly more money. Due to the region's prominence as a major commercial hub, there are many options for professional advancement remuneration packages.

Q4. What BPO Executive Courses are Available in Delhi NCR?

A variety of training courses are available for prospective BPO executives in Delhi NCR. These courses frequently involve internships, placement assistance, and hands-on training. Online resources also provide a BPO Executive Course in Delhi NCR that helps develop pertinent abilities.

These programs are made possible by the region's strong educational infrastructure. It meets the increasing demand for qualified BPO workers.