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BPO Executive Job Vacancies in Delhi NCR

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Narela Delhi
BPO Non Voice BPO Operations Outbound Sales
Join our team as a BPO Executive in Narela, Delhi, where you will provide essential support in a customer-focused role. This position is ideal for those who have recently completed their 10th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. Customer Interaction: Handle inbound and outbound calls, assisting customers with their inquiries and providing accurate information to resolve issues effectively.2. Data Entry: Accurately record customer information and interactions in the database, ensuring all records are up-to-date and comprehensive.3. Problem Solving: Identify customer needs and offer appropriate solutions, escalating issues when necessary to ensure customer satisfaction.4. Team Collaboration: Work closely with team members and supervisors to meet daily targets and maintain a positive work atmosphere.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computer operations is essential, along with a willingness to learn and adapt in a fast-paced environment. Candidates should demonstrate a positive attitude and a commitment to providing excellent customer service. Being detail-oriented will aid in accurate data entry and effective problem-solving. A readiness to work full-time in the office and collaborate with others is also necessary for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling International BPO International Voice Process Good Communication Skills International Sales
We are seeking a motivated International Sales Executive to join our team in Gurgaon Sector 18. This role is perfect for recent graduates looking to kick-start their career in international sales.As an International Sales Executive, you will be responsible for generating leads and building relationships with potential clients around the world. You will work closely with senior sales staff to identify opportunities and assist in closing sales.Key responsibilities include:- Lead Generation: Use various methods to find potential clients and gather information about their needs.- Client Communication: Establish and maintain contact with international clients through email, calls, and meetings to build strong business relationships.- Sales Support: Collaborate with the sales team to prepare presentations, proposals, and quotes tailored to client requirements.- Market Research: Analyze market trends and competitors to identify new sales opportunities and enhance strategies.The ideal candidate should have a bachelor
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • East Of Kailash Delhi
Telecommunication Voice Process BPO Call Center BPO Sales Telesales Tele Marketing Basic Computers Call Center Customer Focus Outbound Calling Convincing Power
A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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  • 1 yrs
  • Gurgaon
Customer Service Customer Handling Good Communication Skills Telephone Handling Domestic BPO
Good communication and customer-handling skills.Punctual and responsible attitude.Ability to work flexible hours.
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Hiring Fresher / Telecaller / 10th Pass

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
tele sales executive for personal loan in banking sector for dwarka location delhi all nbfc and leading banks
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Pandav Nagar Delhi
Direct Sales Marketing Domestic BPO Online Sales Convincing Power BPO Sales Sales BPO Tele Sales Communication Skills Calling Basic Computer Skills Telesales
We are looking for a motivated Telesales Executive to join our team in Pandav Nagar. In this role, you will play a key part in driving sales and building customer relationships through phone communications. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote our products and services, explaining the benefits and answering any questions they may have.- Follow Up on Leads: Reach out to leads from various sources to gauge interest and convert them into sales opportunities.- Maintain Customer Records: Keep accurate records of customer interactions, tracking progress and updating the database to ensure effective follow-ups.- Meet Sales Targets: Work towards achieving monthly sales targets, demonstrating a strong commitment to exceeding company goals.- Provide Feedback: Share insights about customer preferences and market trends to help improve sales strategies and product offerings.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential. You should be able to convey information clearly and engage customers effectively.- Persuasion and Negotiation: Confidence in persuading potential customers and handling objections to close sales successfully.- Time Management: Ability to manage multiple calls and tasks efficiently, prioritizing effectively to maximize productivity.- Attention to Detail: Ensure accurate data entry and follow-up on customer information to maintain quality service.- Previous Telesales Experience: A minimum of 1 to 4 years of experience in telesales or a similar role is preferred, showcasing your familiarity with sales processes and customer interactions. Join us if you're passionate about sales and eager to grow in a dynamic environment!
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 4
Coupled With Strong Negotiation and Closing Skills. Marketing Online Sales Interpersonal Skills Voice Process Cold Calling Convincing Power Outbound Calling Inside Sales Inbound Lead Generation Marketing Communication English Language Inbound Calls Inbound Sales Tele Marketing Basic Computer Skills BPO
About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.
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Looking For Customer Care Executive

Infinity Placement Services

  • 1 - 6 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center International Sales
As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.
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  • 0 - 4 yrs
  • Female
  • Tagore Garden Delhi
Tele Caller Domestic BPO
We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Tagore Garden, Delhi. The ideal candidate will have a passion for communicating with people and a willingness to learn.Key Responsibilities:1. Making Outbound Calls: You will contact potential clients to promote our products and services, providing them with accurate information and answering any questions they may have.2. Customer Engagement: It is important to build rapport with customers, actively listen to their needs, and gather feedback to improve our service and offerings.3. Updating Records: You will maintain detailed records of calls and customer interactions in order to track progress and follow up effectively.4. Meeting Targets: You are expected to meet daily or weekly targets set by management, which may include the number of calls made or leads generated.5. Collaborating with Team Members: Working closely with your team to share successful strategies or challenges can help us achieve our goals collectively.Required Skills and Expectations:Candidates should possess good communication skills and a friendly demeanor to engage with customers effectively. Basic knowledge of computers and data entry is essential. You should be organized and able to handle multiple tasks efficiently. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role. No prior experience is necessary, making it suitable for fresh graduates as well.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Customer Care Domestic BPO Customer Support Customer Relationship
Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Maintain a professional and positive attitude with customers.Update customer details in the system.Follow company processes and quality standards.Meet daily performance and productivity targets.Complaint handling first level resolution
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Noida Sector 6
Outbound Calling Interpersonal Skills Inside Sales Marketing Communication Domestic BPO
URGENT HIRING - TELESALES EXECUTIVE (Balance Transfer / Used Car Loan) Interview Venue:B-124, 3rd Floor, Sector 6, Noida(Near Noida Sector 15 Metro Station)Uttar Pradesh - 201301 Interview Timing:11:00 AM to 4:00 PM Company:JP Brothers Capital Management Pvt Ltd
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
weblink.in Pvt. Ltd located in West Delhi is hiring Business Development Executives. For Night Shift. Designation: Business Development Executive Experience: Min. 1 year experience in B2B / Online Sales (Experience in Holiday Packages Sale/ IT Sales / Website Sales / Resume Selling / Real Estate Services Selling / Online Services Sale)Location: West Delhi - Office Job: NO field workNo. of positions: MultipleCabs and Meals will be provided Salary- upto 32k Responsibilities :-Telesales/Outbound calling to members. No cold callingOnline sale of services to membersBusiness Development Desired skills:-Good Communication and effective convincing skillsComputer knowledge is a must. Candidates must be comfortable with chatting and the internet ...Candidates should be a fast learner and be able to handle pressureShould be a team player.Interested candidates can share their resume @ hr.shruti@weblink.inOr 8588892578
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Customer Support Executive (1-4 Years)

Sharda Consultancy Services

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Janakpuri Delhi
Customer Relationship Customer Service Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Chat Support Inbound Calls Customer Care Cold Calling
As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.Key Responsibilities:- Respond to Customer Inquiries: Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- Resolve Issues: Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- Maintain Customer Records: Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- Provide Product Information: Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Noida
International BPO Customer Guidance BPO Operations BPO Customer Relationship
We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.Key Responsibilities:- Assist Customers: Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- Problem Solving: Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- Maintain Records: Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- Follow Up: Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- Collaborate with Team: Work closely with other team members to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- Customer Focus: A strong desire to help customers and resolve their issues in a timely manner is important.- Problem-Solving Skills: Ability to think critically and find solutions to customer problems is crucial.- Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.- Adaptability: Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Microsoft Excel Motivating Skill Presentation Skills Phone Banking Inbound Outbound Calling Convincing Power Marketing Communication Domestic BPO Outbound Sales KPO Voice Process Voice Support International BPO Computer Skills Negotiation Skills BPO Non Voice Cold Calling Typing Skills BPO Sales Telesales English Calling BPO Call Center Telemarketing BPO Tele Sales Tele Marketing
We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.
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Fresher hiring for BPO Telecaller

Gutsy Monk security PVT LTD

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Sales Process Outbound Calling Customer Support Call Center
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.
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  • Fresher
  • 3.5 Lac/Yr
  • Noida Sector 16
Convience Communication Java Mail Mails Outbound Calling Domestic BPO
We are looking for a motivated Telesales Executive to join our team. This role is ideal for individuals who are enthusiastic about sales and enjoy talking to customers over the phone. Key Responsibilities:- Make Outgoing Calls: Reach out to potential customers to introduce our products and services, aiming to generate interest and sales.- Identify Customer Needs: Listen to customers to understand their needs and recommend suitable solutions, enhancing customer satisfaction and sales success.- Maintain Customer Records: Keep accurate records of calls, customer interactions, and sales activities in our database, ensuring all information is up-to-date.- Follow Up on Leads: Contact prospective clients from leads provided to ensure timely communication and to nurture relationships that could lead to sales.- Achieve Sales Targets: Work towards assigned sales targets by promoting products effectively and maximizing conversion rates.- Provide Feedback: Share insights and feedback from customer interactions with management to help improve product offerings and sales strategies.Required Skills and Expectations:- Strong communication skills are essential for clearly conveying product information and establishing rapport with customers.- A customer-focused attitude is important to understand and fulfill customer needs effectively.- Basic computer skills for maintaining records and using software applications related to sales.- A positive outlook and motivation to achieve sales targets to contribute to overall team success.- Freshers are welcome, and educational qualification should be a minimum of 10th pass. Enthusiasm and willingness to learn are of great value.
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling Sales Process Domestic BPO BPO Sales
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. Ideal candidates should have a passion for communication and customer service. This is a full-time office role suitable for individuals with 0 to 5 years of experience and a minimum educational requirement of 12th pass.Key Responsibilities:1. Contacting Customers: Engage with potential and existing customers over the phone to offer products or services, ensuring a friendly and professional approach.2. Handling Inquiries: Respond to customer queries promptly and accurately, providing necessary information about products and services, and resolving any issues they may have.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Noida Sector 16
Marketing Communication Outbound Calling Marketing KPO Lead Generation Voice Process Domestic BPO Inside Sales Negotiation Skills Cold Calling Convincing Power
URGENT HIRING - TELESALES EXECUTIVE (Balance Transfer / Used Car Loan) Interview Venue:B-124, 3rd Floor, Sector 6, Noida(Near Noida Sector 15 Metro Station)Uttar Pradesh - 201301 Interview Timing:11:00 AM to 4:00 PM Company:JP Brothers Capital Management Pvt Ltd About Company:We are an authorised channel partner of leading Banks & NBFCs, providing 360 financial services to customers across India.Our core expertise is in Balance Transfer & Used Car Loan services. Job Profile:Telesales Executive (Office Job) Eligibility: Fresher & Experienced both can apply Office Timing:9:30 AM to 6:30 PM Qualification:12th Pass / Graduate Please Carry:Only Resume Immediate Joining Limited OpeningsPlease forward this message in your WhatsApp groups and refer your friends.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Support BPO Sales Call Center BPO
We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- Data Entry: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- Follow-Up: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
International BPO Outbound Calling BPO Operations BPO Non Voice
We are looking for a BPO Executive to join our team in Noida Sector 2. This role is ideal for candidates with little to no previous experience, making it a great starting point for your career in the business process outsourcing industry.As a BPO Executive, your main responsibilities will include handling customer queries, providing support through various communication channels, and ensuring customer satisfaction. You will assist customers by answering their questions, resolving issues, and guiding them through our services.Key Responsibilities:1. Customer Support: Engage with customers via phone, chat, or email to address their questions and concerns. You will be the point of contact for providing clear and accurate information.2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring timely solutions. Your ability to understand customer needs will be crucial in resolving their issues.3. Documentation: Keep accurate records of customer interactions and transaction details. This will help in maintaining quality service and tracking customer feedback.4. Team Collaboration: Work closely with team members to improve processes and share insights about customer experiences. Collaboration is essential for enhancing overall service quality.Required Skills and Expectations:Candidates must possess strong communication skills to convey information clearly and effectively. Attention to detail is important to ensure accurate documentation. A positive attitude and willingness to learn are essential for adapting to a dynamic work environment. Basic computer skills and familiarity with office software are also preferred.
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  • Fresher
  • 1.8 Lac/Yr
  • Gurgaon Sector 54
Customer Care Customer Support Domestic BPO
Join our team as a BPO Telecaller in Gurgaon Sector 54, where you will engage with customers to provide information about services and resolve any inquiries. This is a full-time opportunity suitable for freshers who have completed their 10th grade.Key Responsibilities:1. Customer Interaction: You will make and receive calls to customers, introducing products and services and answering questions they may have. Effective communication is essential to ensure customer satisfaction.2. Data Entry: Maintain accurate records of customer interactions and transactions using our computer systems. Attention to detail is required to ensure that all information is captured correctly.3. Problem Resolution: Address customer complaints and issues promptly. You will need to listen actively to understand their concerns and provide appropriate solutions, helping to build trust and rapport.4. Follow-Up Calls: You will make follow-up calls to ensure the customers are satisfied with the services provided and encourage future engagement.Required Skills and Expectations:Candidates should possess good verbal communication skills and a friendly attitude to build relationships with customers. Basic computer literacy is essential, as you will be using various software tools. A positive attitude, patience, and the ability to work well in a team are crucial for success in this role. Being punctual and willing to learn will also contribute to your growth within the company.
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  • Fresher
  • 2.3 Lac/Yr
  • Mayur Vihar Delhi
Multitasking Research Skills Reporting Skills
We are looking for a motivated BPO Analyst to join our team in Mayur Vihar, Delhi. This position is ideal for freshers who have completed at least their 10th grade. The role involves handling customer queries and providing support in a fast-paced environment.Key responsibilities include:- Customer Interaction: Engage with customers through calls or chat, addressing their concerns and providing solutions in a friendly manner.- Data Handling: Collect and maintain data accurately regarding customer feedback and inquiries for analysis and reporting purposes.- Quality Assurance: Ensure that all customer communications meet our quality standards while following established protocols and procedures.- Team Collaboration: Work closely with team members and supervisors to improve processes and share feedback on best practices.Required skills and expectations:Candidates should possess good communication skills, both verbal and written, and be able to listen effectively to customer needs. Basic computer skills and familiarity with software applications are essential. We expect you to show a willingness to learn and adapt to a dynamic work environment. Strong problem-solving abilities and a positive attitude towards teamwork will help you succeed in this role. Full-time attendance at the office is required to ensure smooth operations and collaboration.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
As a Customer Service Associate, you will play a vital role in ensuring our customers receive the best support and assistance. Your primary responsibility will be to communicate with customers, resolve their issues, and provide them with information about our products and services. Key Responsibilities:- Respond to Customer Inquiries: You will communicate with customers via phone, email, or chat to address their questions or concerns effectively.- Resolve Issues: Your job will involve identifying problems and providing timely solutions, ensuring a positive customer experience.- Maintain Records: You will keep accurate and updated records of customer interactions, transactions, and feedback to enhance future service.- Provide Product Information: Share detailed knowledge about our products and services to help customers make informed decisions.- Follow Up with Customers: After resolving issues, you will check in with customers to ensure satisfaction and encourage future engagement.Required Skills and Expectations:Candidates must have a high school diploma (12th pass) and possess strong communication skills to interact professionally with customers. You should be patient and empathetic, showing a genuine interest in helping others. Basic computer skills are essential, as you will be using various software to interact with customers. Ideal candidates should also demonstrate good problem-solving skills, have a positive attitude, and be committed to delivering excellent service. Previous experience in customer service is a plus, but freshers are welcome to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • West Delhi
Sales International BPO US Process
Weblink.in Pvt. Ltd located in West Delhi is hiring Business Development Executives. For Night Shift.Designation: Business Development ExecutiveExperience: Min. 1 year experience in B2B / Online Sales (Experience in Holiday Packages Sale/ IT Sales / Website Sales / Resume Selling / Real Estate Services Selling / Online Services Sale)Location: West Delhi - Office Job: NO field workNo. of positions: MultipleCabs and Meals will be providedSalary- upto 32kResponsibilities :-Telesales/Outbound calling to members. No cold callingOnline sale of services to membersBusiness DevelopmentDesired skills:-Good Communication and effective convincing skillsComputer knowledge is a must. Candidates must be comfortable with chatting and the internet ...Candidates should be a fast learner and be able to handle pressureShould be a team player.Interested candidates can share their resume @hr.shruti@weblink.inOr8588892578
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Kirti Nagar Delhi
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Inside Sales Inbound Negotiation Skills Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales Tele Marketing Sales Telesales Tele Sales Communication Skills
As a Telesales Executive, your role will focus on generating sales over the phone and building strong relationships with potential clients. You will work from our office in Kirti Nagar and are expected to contribute to the company's growth through effective communication and sales strategies.Key Responsibilities:- Initiate Calls: Make outbound calls to potential customers to introduce and promote our products or services, ensuring you engage them effectively.- Understand Customer Needs: Identify and understand customer requirements by asking relevant questions, allowing you to offer tailored solutions.- Achieve Sales Targets: Work towards monthly sales goals set by the team and track your performance regularly to ensure you meet or exceed expectations.- Maintain Records: Keep detailed records of customer interactions and sales activities in our database to help in tracking customer preferences and follow-ups.- Provide Excellent Customer Service: Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages future business.Required Skills and Expectations:- A minimum of 1-2 years of experience in telesales or a similar role is preferred, demonstrating your ability to sell effectively over the phone.- A degree in B.A, B.C.A, B.B.A, or B.Com is required, as this background will support your understanding of business principles.- Strong communication skills are essential, along with the ability to persuade and influence customers effectively.- you should be self-motivated, target-oriented, and willing to learn and adapt to new sales techniques and company offerings. - Proficiency in basic computer skills will be required to manage customer records and sales data effectively.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
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FAQ about BPO Executive jobs in Delhi NCR

Q1. What is BPO Executive Jobs?

Executive positions in BPO (business process outsourcing) handle services and business processes that are outsourced to businesses. Typically, BPO executives are employed in contact centres or service centres. They oversee back-office duties and client service.

They are responsible for answering questions from customers, fixing problems, entering data, and processing transactions. Improving productivity and client happiness is the goal. A significant service industry hub, business support is largely provided by BPO Executive Jobs in Delhi NCR.

Q2. What are the Required BPO Executive Skills?

Effective performance requires a diverse set of talents for BPO leaders. Strong verbal and written communication abilities are part of it.

  • They ought to be adept listeners.
  • They need to be aware of the focus on customer service.
  • They need to be capable of fixing problems.
  • They must be able to function well under duress.

Technical know-how might be advantageous, particularly for IT support-related positions.

Q3. What Is The Salary Of A BPO Executive In Delhi NCR?

The experience, level of education, and particular organisation all affect a BPO Executive Salary in Delhi NCR. Entry-level BPO executives should budget between INR 15,000 and INR 25,000 per month on average. This might increase to between INR 30,000 and INR 50,000 per month with expertise.

Those in specialised professions or senior executives may make significantly more money. Due to the region's prominence as a major commercial hub, there are many options for professional advancement remuneration packages.

Q4. What BPO Executive Courses are Available in Delhi NCR?

A variety of training courses are available for prospective BPO executives in Delhi NCR. These courses frequently involve internships, placement assistance, and hands-on training. Online resources also provide a BPO Executive Course in Delhi NCR that helps develop pertinent abilities.

These programs are made possible by the region's strong educational infrastructure. It meets the increasing demand for qualified BPO workers.