Quality Analyst Job Vacancies in Mumbai

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

We are seeking an experienced Business Analyst to join our IT team. The successful candidate will be responsible for analysing business needs anddeveloping solutions to meet those needs. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for understanding business requirements.

A Quality Analyst (QA) is a crucial position within any organization focused on maintaining and improving the quality of products, services, and processes. This role involves diverse duties and responsibilities to ensure that all aspects of production meet or exceed established quality standards. The primary goal of a QA is to identify areas that need to be improved and work towards enhancing the overall quality, ensuring customer satisfaction and compliance with regulatory standards.Essential Responsibilities1. Conduct detailed statistical analysis to identify trends, issues, and areas for improvement in product and process quality.2. Perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance.3. Develop and maintain quality standards and procedures in collaboration with cross-functional teams.4. Analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.5. Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.Necessary Skills1. Analytical Skills2. Attention to Detail3. Communication Skills4. Problem-Solving Abilities5. Technical Proficiency

The candidate is expected to have experience working with Finacle's liabilities module, familiarity with Finacle APIs for integration, basic understanding using Postman or SOAP UI for API testing, and a basic understanding of JSON for data handling. These skills are essential for effectively managing banking operations and ensuring smooth interactions with other systems and applications.Finacle liabilities - module (Mandatory)Finacle API - Integration FI Simulator - Financial Institution is a tool or software Postman or SOAP UI - API testingJSON - data handlingFinacle (Version 10.0)

Required Quality Auditor for Malad locationQualification graduateMinimum 6 months experience requiredOffer salary 24 in hand 28 CTCImmediate joiner required

have done diploma or degree in Mechanical field Incoming/inward inspection,In process inspection,Layout inspection,PDIR,Drawing reading,Control Panel reading,SOP,SPC/MSA. Vernier Caliber,Micrometer,CAPA,ISO,final inspection

bpo Team Leader, Assistance Manager, Bpo Quality Analyst, Mis ExecutiveUrgent opening for the below mentioned positions QA No of requirement - 8Candidates should have QA exp in BPO Salary upto - 35 max Location - Malad and virar Team leaderNo of requirement - 10 Need candidates from insurance and real estate exp Salary upto - 35 max Location - Malad MISNo of requirement - 4Need candidates with good excel Maximum salary upto - 30 Location - Malad Assistant managerNo of requirement - 3Salary upto - 45 ( negotiable)Need candidates with life insurance exp Location - Malad TrainerNo of requirement - 2 Salary upto - 35 max Location - MaladFor More Information

Urgent Hiring Call Quality AnalystQualification: Any GraduateExperience: 3 to 5yrsWorking Days: Monday to SaturdayLocation: Bandra BKCWork From OfficeSalary: Excellent Package for Right CandidatesJob Description:Listens to call recordings and provide insight and solutions to operational managementto maximize lead conversion and customer satisfaction.Performs call monitoring and provides trend data, quality reports, and feedback toDirector, concern department head.Monitor calls to ensure sales.Quality check about product knowledge, policies, and procedures, terms & condition.Meet with reporting head, Counsellor, Faculty and Trainers on actions plans.Provides focused quality audits and performance feedback to team leaders/supervisorsand managers for assigned teams within the timeframe guidelines, Create quality scorecards to track performance levelsIdentify and support other opportunities for quality improvement across the teamDocumenting quality issues of the call counsellor wise , performance measures andquality improvements for management review.Assists with development of the revenue center training .Models and shares best practices with team members with ability to receive feedbackand act when appropriate.

I require a person to assist us with a Python Developer Udemy Course. If the person has the training videos ready, it's the best. If not, the person should be willing to create a course. The person has to create the full course.To Apply please go to GerardYadGG LinkedIn's Page, you will find the website link there, you can apply there. Please apply there to be considered.100% worldwide remote.ID: PL300Thank You.

Hiring for 1 interior site supervisor Job in Malad West, Mumbai,Vendor Manager,Labour Officer,Quality Assurance Analyst,Site Supervisor, with minimum 2 Years Experience,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma with Good knowledge in Vendor Manager,Labour Officer,Quality Assurance Analyst,Site Supervisor etc.

Job Openings for 3 Catalogue Intern Jobs for Freshers in Vile Parle East, Mumbai,Microsoft Excel,Quality Analyst, having Educational qualification of : Other Bachelor Degree, B.A, B.B.A, B.Com with Good knowledge in Microsoft Excel,Quality Analyst etc.

Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineerkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards

Job Description:1) Closely communicate with the Inspection Coordinators to schedule the inspection assigned.2) Implement inspection according to operation guidelines, inspection guidelines, and any special instructions provided by the company.3) Complete the inspection report with photos and submit it to Technical Manager within the required time limit.4) Submit the inspectors job expense claim form and reimbursement documents monthly and meet financial requirements.5) Perform other duties and responsibilities as assigned by supervisor/management.Requirements:- College graduate or above.- Major in Engineering (Textile, Furniture, Mechanical, Electronic, etc.)- Having more than 1 year more working experience in the inspection field or quality control background of products of Softlinesor Hardlines.- Familiar with the AQL standard and good knowledge of safety and regulation standards.- Good command of written & oral English.- Ideal person is a well-organized team player, able to solve on-site problems independently, and with good interpersonal skills.- Integrity and honesty.- Willing to travel frequently.- Healthy body without color blindness and sight weakness.Job Types: Full-time, ContractContract length: 36 months

About Process:-A Quality Analyst is a professional who evaluates products, systems and software to ensure they are free of defects and meet an organization's quality standards.Title :- Quality AnalystLocation :- Powai, MumbaiRequirement:-QA should have been a caller herself for min. 2-3yrs in a sales process & min.2yrs + experience as a Quality Analyst in any sales process preferably insurance & one for Life or Health renewal processMust have good knowledge of excel & all reports related to QualityMust speak read & write English, Hindi & MarathiCandidate to be of Central & Harbour location only or 10kms within the office radiusAtleast 2yrs stability in previous jobs & should have not changed too many jobs in the last 3yrs for any reasonsEducation:- Should be Graduate & above with minimum score of 65% in SSC, HSC & GraduationShift Timings :- Day Shift 9:30 am -7 pmWeekly off:- 1st Saturday and All SundaysAge :- 28-35yrs

Hiring #QualityAnalystWith minimum 1 year international BPO experience as QAPackage:CTC 4.75LPARelocation acceptable from any part of IndiaJob Location: Malad - MumbaiWhatsApp HR- IT Brisk

Responsibilities and Duties The responsibilities of a Quality Control Inspector vary from one industry to another, but there are a few common responsibilities irrespective of the domain. Lets take a look at them:Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials Take a thorough look at the plans, specifications, and blueprints to understand the product requirementsReject all the incoming raw materials that fail to meet quality expectations and report the issue to the concerned department at the earliestResolving quality-related issues and adhering to deadlinesProviding training to the quality assurance teamDesign an efficient design protocol that can be used across all domainPrepare documentation of the inspection process, which includes detailed reports and performance recordsRecommend improvement measures to the production process to ensure quality control standards are metGuide the production team about the quality control issues to enhance the quality of the productMonitor customer satisfaction levelsMonitor the production phase at various levels

I require a person to assist us with a Data Science Udemy Course. If the person has the training videos ready, it's the best. If not, the person should be willing to create a course. The person has to create the full course.To Apply please go to GerardYadGG LinkedIn's Page, you will find the website link there, you can apply there. Please apply there to be considered.100% worldwide remote.ID PI 201

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.