We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.
**Key Responsibilities:**
- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.
- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.
- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.
- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.
- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.
**Required Skills and Expectations:**
The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.
Experience
1 Years
No. of Openings
4
Education
12th Pass
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Plot No 845, Udyog Vihar, Phase V, Sector 19, Gurgaon - 122016