Hiring Fresher - BPO Telecaller - Gurgaon

Join our team as a BPO Telecaller in Gurgaon Sector 54, where you will engage with customers to provide information about services and resolve any inquiries. This is a full-time opportunity suitable for freshers who have completed their 10th grade.

Key Responsibilities:

1. **Customer Interaction**: You will make and receive calls to customers, introducing products and services and answering questions they may have. Effective communication is essential to ensure customer satisfaction.

2. **Data Entry**: Maintain accurate records of customer interactions and transactions using our computer systems. Attention to detail is required to ensure that all information is captured correctly.

3. **Problem Resolution**: Address customer complaints and issues promptly. You will need to listen actively to understand their concerns and provide appropriate solutions, helping to build trust and rapport.

4. **Follow-Up Calls**: You will make follow-up calls to ensure the customers are satisfied with the services provided and encourage future engagement.

Required Skills and Expectations:

Candidates should possess good verbal communication skills and a friendly attitude to build relationships with customers. Basic computer literacy is essential, as you will be using various software tools. A positive attitude, patience, and the ability to work well in a team are crucial for success in this role. Being punctual and willing to learn will also contribute to your growth within the company.

• Experience

  Fresher

• No. of Openings

  10

• Education

  10th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 25 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, Laptop, ESI