Outbound Calling Job Vacancies in Gurgaon

I need a Tele caller executive for my IT firm, that will be responsible for lead generation and tele calling and on maturity of project get 10% commission

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- **Provide Product Information:** Educate customers about our products and services, helping them to make informed decisions.- **Maintain Customer Records:** Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- **Resolve Issues:** Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- **Follow Up with Customers:** Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- **Report Feedback:** Gather customer feedback and report insights to management to identify areas for improvement in services and processes.**Required Skills and Expectations:**- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.**Key Responsibilities:**- **Handle Customer Inquiries:** Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- **Resolve Issues:** Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- **Provide Product Knowledge:** Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- **Maintain Records:** Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- **Collaborate with Other Teams:** Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.**Required Skills and Expectations:**Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for a dedicated Collection Executive to join our team in Gurgaon. The ideal candidate will have 1 to 2 years of experience in collections and a minimum educational qualification of 12th pass. **Key Responsibilities:**- **Conduct Outreach for Collections:** Contact clients via phone and email to remind them of outstanding payments and resolve any disputes related to billing.- **Maintain Accurate Records:** Keep detailed notes of all communication with clients and update payment statuses in the company database to ensure information is current.- **Follow Up on Payment Promises:** Monitor promised payment dates and follow up with clients to ensure they meet their commitments.- **Negotiate Payment Plans:** Work with clients who are having difficulty making payments to create realistic payment plans that benefit both parties.- **Report on Collection Activities:** Prepare and submit weekly and monthly reports on collection efforts and payment statuses to management.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with clients. Attention to detail is important for maintaining accurate records and understanding complex billing issues. A good understanding of collection procedures and practices is necessary, along with the ability to negotiate and work under pressure. Candidates should be goal-oriented, self-motivated, and able to work independently in an office environment.

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- **Follow Up on Leads:** Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- **Maintain Accurate Records:** Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- **Respond to Inquiries:** Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- **Meet Targets:** Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

We need a female telecaller who can communicate effectively with customers over the phone. Relevant experience-especially in the automobile sector-is preferred, though candidates with other experience will also be considered.

We are seeking a motivated and detail-oriented Telecaller Executive to join our team in Gurgaon. Ideal candidates should be fresh graduates or have up to 3 years of experience and be ready to work in a dynamic environment.Key Responsibilities: - **Conduct Calls**: You will be responsible for making outbound calls to clients, introducing our services, and identifying potential leads. Building a good rapport with clients is essential. - **Follow-Up**: Regularly follow up with prospects and clients to maintain relationships and answer any queries they may have. Effective communication is vital for this task. - **Record Keeping**: Maintain accurate records of calls made, feedback received, and any related information in our database. Organizational skills will be highly valuable. - **Team Collaboration**: Work closely with your team to meet targets and share valuable insights from customer interactions. A team-oriented mindset will enhance our collective performance.Required Skills and Expectations: Candidates must possess excellent verbal communication skills in English and Hindi. The ability to listen actively and respond appropriately is essential. A friendly and confident personality will help in engaging clients effectively. Basic computer proficiency is needed to log calls and manage data efficiently. Being reliable, punctual, and having a positive attitude towards learning is crucial for success in this role.

Managed end-to-end business development activities including prospecting, outreach, lead qualification, negotiation, and deal closure across international B2B technology markets. Conducted outbound prospecting through cold calling, LinkedIn outreach, email campaigns, and multi-touch engagement strategies to generate qualified sales opportunities. Targeted US and global markets by identifying Ideal Customer Profiles (ICP), researching accounts, mapping decision-makers, and building strong outbound pipelines. Scheduled and conducted discovery calls with prospects to understand business challenges, qualify opportunities, and align solutions with customer requirements. Executed personalized email and LinkedIn campaigns to improve engagement rates, nurture prospects, and accelerate pipeline movement. Utilized tools such as LinkedIn Sales Navigator, Apollo, HubSpot, Salesforce, and CRM platforms for prospecting, lead tracking, and pipeline management. Maintained accurate CRM records including lead status, follow-up timelines, deal stages, and outreach activities to ensure strong pipeline hygiene and forecasting accuracy. Collaborated with internal sales, marketing, and delivery teams to align outreach messaging, customer requirements, and solution positioning. Conducted market and competitor research to identify new business opportunities, strengthen outreach strategies, and improve targeting effectiveness. Leveraged AI tools and automation platforms to enhance prospect research, personalize outreach messaging, improve workflow efficiency, and increase outbound productivity. Built and maintained strong client relationships through proactive communication, follow-ups, onboarding support, and account management activities. Consistently contributed toward pipeline growth, revenue generation, and achievement of outbound sales and business development targets.

As a Collection Manager, you will play a vital role in overseeing the collection process to ensure timely receipt of payments. Your responsibilities will include:- **Managing Collection Processes**: You will lead the team responsible for collecting payments from clients, ensuring that procedures are followed to optimize results.- **Monitoring Accounts Receivable**: Regularly review outstanding accounts and follow up on overdue payments to minimize financial risk.- **Building Client Relationships**: Communicating with clients to discuss their accounts, resolving any potential issues related to payments, and maintaining positive relationships.- **Analyzing Collection Data**: Evaluate reports on collection activities to identify trends, enabling you to develop strategies for improving collection rates.- **Training and Guiding Team Members**: Provide support and training for team members to enhance their skills in effective collection techniques.To succeed in this role, candidates should possess strong communication and negotiation skills, as these are crucial for managing client interactions. A keen eye for detail is necessary to monitor accounts effectively, along with good analytical skills to assess collection performance. Proficiency in using collection software and spreadsheets is expected. Flexibility and self-motivation are important since this position is work-from-home. Experience in a similar role for 1 to 5 years is required, along with a minimum of a 12th-grade education. A positive attitude and the ability to meet targets are essential for this position.

Company: HT Media Ltd.Job Role: Tele Sales ExecutiveLocation: Sector 18 GurgaonSalary: 25,000 In-HandJob RequirementsMinimum 6 months of experience in telesales/customer callingCandidate must have fluent English communication skillsGraduation (UG candidates can apply)Age Criteria: Up to 30 yearsJob ResponsibilitiesHandle customer calls and explain company servicesGenerate leads and close sales over callsMaintain client relationships and follow-upsAchieve monthly sales targetsUpdate customer details and reportsInterview ProcessTotal 2 Interview RoundsContact DetailsHR Name: Riya HR

As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.**Key Responsibilities:**- **Making Calls**: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- **Product Knowledge**: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- **Customer Interaction**: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- **Data Entry**: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- **Follow-up Calls**: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.**Required Skills and Expectations:**- **Communication Skills**: You should have strong verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Being attentive and understanding customer concerns is important for successful interactions.- **Goal-Oriented**: A positive attitude with a focus on achieving targets will help you succeed in this role.- **Team Player**: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.

Job Title: Specialist - Tele SalesProcess: Personal Loan

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Follow up on leads and close sales targets.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

Key Responsibilities: Make outbound calls to potential customers to generate leads and fix site visits. Handle inbound inquiries and follow up on leads. Provide details about projects, pricing, and availability. Maintain customer database and update CRM regularly. Coordinate with the sales team for timely follow-ups. Meet weekly/monthly targets for calls, site visits, and conversions. Maintain a professional and courteous approach with clients.Candidate Requirements: Graduate or 12th Pass with good communication skills. Prior experience in telesales, preferably in real estate or similar industry. Confident, persuasive, and target-oriented. Good knowledge of local property market is a plus. Basic computer skills (MS Excel, CRM tools)