We are looking for enthusiastic individuals for the role of BPO Telecaller. This position is ideal for freshers or those with up to two years of experience who want to start their career in customer service. This is a full-time remote work opportunity based in Gurgaon, India.
Key Responsibilities:
1. Making Calls: You will contact potential customers to provide information about products and services, helping to generate interest and answer queries.
2. Customer Support: Responding to customer inquiries is essential. You will assist them with their questions and resolve any issues, ensuring a positive experience.
3. Data Entry: Maintaining accurate records of customer interactions is important. You will log calls and feedback into our system for tracking and analysis.
4. Sales Assistance: You may be responsible for promoting our products and encouraging customers to make purchases, which will require effective communication skills.
5. Team Collaboration: Working closely with team members and supervisors, you will share insights and strategies to improve performance and customer satisfaction.
Required Skills and Expectations:
Candidates should have excellent communication skills, both verbal and written, and be comfortable speaking on the phone. Basic computer skills are essential, as you will handle various software for data entry. A high school diploma is necessary, and a friendly attitude is vital for interacting positively with customers. Adaptability and a willingness to learn in a dynamic environment are also important for success in this role.
Experience
0 - 2 Years
No. of Openings
790
Education
12th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab