BPO Telecaller Job Vacancies in Gurgaon

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

We are looking for a Telecaller Executive with 1-2 years of experience to join our team in Gurgaon Sector 20. The ideal candidate will be responsible for engaging with customers over the phone to provide information about our products and services.Key Responsibilities:- Make calls to customer to remind about insurance Primer and Dues- Collect payment and maintain proper record- Handle queries - Follow up Required Skills and Expectations:Candidates should have excellent verbal communication skills and the ability to engage effectively with a diverse range of clients. A proven track record in telemarketing or customer service is essential, as is the ability to work well in a team and independently. Strong organizational skills will help you manage multiple calls and tasks efficiently. A graduate degree is required, along with a positive attitude and a willingness to learn and adapt in a fast-paced environment.

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. Outbound Calling: Make calls to potential clients in international markets, introducing our services and generating leads.2. Customer Engagement: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. Data Management: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. Feedback Collection: Gather feedback from clients regarding our services to help improve the customer experience.5. Reporting: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. Customer Interaction: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. Record Maintaining: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. Problem Solving: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. Promoting Services: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.

We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.Key Responsibilities:- Make Outbound Calls: You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- Provide Information: Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- Customer Follow-up: Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- Record Keeping: Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- Team Collaboration: Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.Required Skills and Expectations:The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.

- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.

Key Responsibilities:- Make outbound calls to potential customers: This involves contacting individuals or businesses to promote products or services.- Handle customer inquiries: Address any questions or concerns that customers may have regarding the products or services being offered.- Provide information about products and services: Educate customers about the features and benefits of the products or services to entice them to make a purchase.- Maintain a high level of professionalism: Ensure that all interactions with customers are conducted in a friendly and professional manner.- Meet daily call quotas: Strive to achieve daily targets for the number of calls made and contacts established.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate and engage with customers over the phone.- Marketing knowledge: Understanding of basic marketing principles to effectively promote products or services.- Customer care skills: Ability to address customers' needs and resolve any issues they may have.- Ability to work in a fast-paced environment: Must be able to handle a high volume of calls and customer inquiries efficiently.- Previous experience in a BPO or call center setting: Familiarity with handling customer queries and conducting outbound calls would be an advantage.

BPO telecaller job...

Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Totally Work From Home Job Remote work Salary 15k to 25k Depand In Your Interview

A BPO Telecaller is responsible for making outbound calls to potential customers to promote and sell products or services. They must have excellent communication skills, including a clear and pleasant speaking voice. Key responsibilities for a Telecaller include:1. Making outbound calls to potential customers to promote and sell products or services.2. Understanding customer needs and requirements.3. Building and maintaining rapport with customers.4. Following up on leads and scheduling appointments for sales representatives.5. Keeping accurate records of calls and

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Tele Counsellor - Domestic Function Call CentreJob Details:- Location: Gurgaon, Sector 18- Working Hours: 10 am to 7 pm, 6 days a week (Monday to Saturday)- Education: Minimum 12th pass, undergraduates applicable- Experience: Fresher or 6 months to 5 years in BPO outbound process- Skills: Good communication in Hindi and English, outbound telecalling, lead generation experience preferredJob Role:- Contact interested students and convince them to attend a free walk-in seminar- Leads will be providedSalary:- Fresher: 16,000 in-hand (19,500 CTC)- Experienced: Up to 21,000 in-hand (no PF deduction)Eligibility:- Age: 18-34 years- No mother tongue issues (speech clarity required)- Talkative and able to speak on given topicsHow to Apply:- Interested candidates can apply to azhan.ali@jobeefie.com

We are looking for 38 BPO Telecaller Posts in Gurgaon, with deep knowledge in b2b Marketing, Customer Support, Customer Care, Voice Process, Corporate Marketing, Cold Calling, Call Center, Domestic BPO, BPO Sales, BPO Non Voice, Cross Selling, Sales Process and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com

Solving customer queries and managing day to day activities.

What would be the roles and responsibilities? Assisting International/ domestic customers in sale of a range of Insurance/Banking products on phone. Reaching productivity that meets job standards, while working with speed and accuracy. Meeting and exceeding targets as assigned periodically. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and closing sales. Responding in a timely and effective manner to all internal communication. ISMS Responsibilities Be aware and comply with the ISMS Policy, procedures and objectives; Actively participate in ISMS exercises; Request access to information access from their Team Leaders/ Executives; Report known and suspected security incidents to the IT Helpdesk; Protect secrecy of passwords; and Protect information assets used by them against compromise of assets confidentiality, integrity or availability.What we are looking for in a candidate Should be Confident & Dynamic. Excellent communication skills Good persuasion skill Should be efficient in converting customer interest into sales. Good negotiation skills. Team Player Quick learner, creative and achiever. Passionate about work output StabilityDesired Skills and Experience- SSC or higher education. Minimum 6 months of experience Ability to communicate effectively Hindi & English language. Basic computer skills.What do we offer? Amazing work culture. Complete Day shift. 6 Day working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC

Customer communication: Managing client communications, handling customer inquiries, and resolving customer complaints Processing transactions: Managing and fulfilling customer orders, processing invoices, and reconciling accounts Administrative duties: Performing administrative duties Sales: Making outbound calls for customer retention or sales purposes Financial reporting: Preparing financial reports

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