BPO Telecaller Job Vacancies in Gurgaon

We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.

We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.

- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.

Key Responsibilities:- Make outbound calls to potential customers: This involves contacting individuals or businesses to promote products or services.- Handle customer inquiries: Address any questions or concerns that customers may have regarding the products or services being offered.- Provide information about products and services: Educate customers about the features and benefits of the products or services to entice them to make a purchase.- Maintain a high level of professionalism: Ensure that all interactions with customers are conducted in a friendly and professional manner.- Meet daily call quotas: Strive to achieve daily targets for the number of calls made and contacts established.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate and engage with customers over the phone.- Marketing knowledge: Understanding of basic marketing principles to effectively promote products or services.- Customer care skills: Ability to address customers' needs and resolve any issues they may have.- Ability to work in a fast-paced environment: Must be able to handle a high volume of calls and customer inquiries efficiently.- Previous experience in a BPO or call center setting: Familiarity with handling customer queries and conducting outbound calls would be an advantage.

BPO telecaller job...

Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

A BPO Telecaller is responsible for making outbound calls to potential customers to promote and sell products or services. They must have excellent communication skills, including a clear and pleasant speaking voice. Key responsibilities for a Telecaller include:1. Making outbound calls to potential customers to promote and sell products or services.2. Understanding customer needs and requirements.3. Building and maintaining rapport with customers.4. Following up on leads and scheduling appointments for sales representatives.5. Keeping accurate records of calls and

Totally Work From Home Job Remote work Salary 15k to 25k Depand In Your Interview

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Tele Counsellor - Domestic Function Call CentreJob Details:- Location: Gurgaon, Sector 18- Working Hours: 10 am to 7 pm, 6 days a week (Monday to Saturday)- Education: Minimum 12th pass, undergraduates applicable- Experience: Fresher or 6 months to 5 years in BPO outbound process- Skills: Good communication in Hindi and English, outbound telecalling, lead generation experience preferredJob Role:- Contact interested students and convince them to attend a free walk-in seminar- Leads will be providedSalary:- Fresher: 16,000 in-hand (19,500 CTC)- Experienced: Up to 21,000 in-hand (no PF deduction)Eligibility:- Age: 18-34 years- No mother tongue issues (speech clarity required)- Talkative and able to speak on given topicsHow to Apply:- Interested candidates can apply to azhan.ali@jobeefie.com

We are looking for 38 BPO Telecaller Posts in Gurgaon, with deep knowledge in b2b Marketing, Customer Support, Customer Care, Voice Process, Corporate Marketing, Cold Calling, Call Center, Domestic BPO, BPO Sales, BPO Non Voice, Cross Selling, Sales Process and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com

What would be the roles and responsibilities? Assisting International/ domestic customers in sale of a range of Insurance/Banking products on phone. Reaching productivity that meets job standards, while working with speed and accuracy. Meeting and exceeding targets as assigned periodically. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and closing sales. Responding in a timely and effective manner to all internal communication. ISMS Responsibilities Be aware and comply with the ISMS Policy, procedures and objectives; Actively participate in ISMS exercises; Request access to information access from their Team Leaders/ Executives; Report known and suspected security incidents to the IT Helpdesk; Protect secrecy of passwords; and Protect information assets used by them against compromise of assets confidentiality, integrity or availability.What we are looking for in a candidate Should be Confident & Dynamic. Excellent communication skills Good persuasion skill Should be efficient in converting customer interest into sales. Good negotiation skills. Team Player Quick learner, creative and achiever. Passionate about work output StabilityDesired Skills and Experience- SSC or higher education. Minimum 6 months of experience Ability to communicate effectively Hindi & English language. Basic computer skills.What do we offer? Amazing work culture. Complete Day shift. 6 Day working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC

Solving customer queries and managing day to day activities.

NEED TELECAller

FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title Tele Counsellor- DomesticFunction Call CentreJob Location Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,Haryana 122015Working time 6 Days working (Monday to Saturday)10 am to 7 pm office hoursSunday Fixed offMinimum Education GraduateUndergraduates also applicable (Minimum: 12th Passout with result in hand.)Work Experience 6 months - 8 YearsAge 18 yrs 34 yrsGender Female/ MaleIndustry Exposure Required Good communication in English mandatoryCan communicate in Hindi also.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation process.Outbound Tele calling exposure is preferable.Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes.Follow up with the students in a timely manner to know the status of their visitCompensation Band 16k to 21k CTC (Average Comms)21k to 30k CTC (Good Comms + relevant exp)CriteriaMin -12th Pass out Candidate.With No MTI-Mother Tongue issue (S-SH, V-VH, P-PH Sound Error)RTI-Regional touch issue (Nepali, Kashmiri, Manipuri, Odisha)Speech Clarity RequiredAge- Min.18 and Max-34Talkative candidate Must spoke 3-4 line on every given topic.

**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!

Customer communication: Managing client communications, handling customer inquiries, and resolving customer complaints Processing transactions: Managing and fulfilling customer orders, processing invoices, and reconciling accounts Administrative duties: Performing administrative duties Sales: Making outbound calls for customer retention or sales purposes Financial reporting: Preparing financial reports

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

Bulk Hiring for International and Domestic Voice processLocation- Gurgaon, West DelhiNeed Excellent Communication skillsGraduate/Under Graduate both are eligibleFresher and Experienced both candidates can apply Salary- For Fresher- 18000, (3.3 LPA) + 3,500 incentives For Experienced- 25000, (4 LPA) + 3500 incentives5 days working, 2 rotational off, Rotational shiftsOne side cab and one side allowance Interested candidates WhatsApp me on this number-7982940995

BPO telecaller job ets......

Bulk Hiring for International and Domestic Voice processLocation- Gurgaon, West DelhiNeed Excellent Communication skillsGraduate/Under Graduate both are eligibleFresher and Experienced both candidates can apply Salary- For Fresher- 18000, (3.3 LPA) + 3,500 incentives For Experienced- 25000, (4 LPA) + 3500 incentives5 days working, 2 rotational off, Rotational shiftsOne side cab and one side allowance Interested candidates WhatsApp me on this number-7982940995