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Telecalling Executive Job Vacancies in Delhi

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Hiring Fresher - Telecaller - Delhi

Rk U.P Foundation Ltd

  • 0 - 4 yrs
  • 1.5 Lac/Yr
  • Female
  • Kirari Suleman Nagar Delhi
Telesales Executive Microsoft Excel
We are looking for a motivated and enthusiastic female Tele Caller to join our team in Kirari Suleman Nagar, Delhi. This full-time position is ideal for individuals who enjoy communicating with people and can work effectively in an office environment.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce our products and services, helping to generate leads and increase sales.2. **Conducting Surveys**: You will gather feedback from customers about their experiences and satisfaction levels, providing valuable insights to improve our offerings.3. **Maintaining Customer Records**: It is essential to keep accurate records of customer interactions and update our database for future reference.4. **Answering Queries**: You will address any questions or concerns that customers may have during calls, ensuring a positive experience and building rapport with them.5. **Following Up on Leads**: You will be required to follow up with potential clients who have shown interest to encourage them to make a purchase.To succeed in this role, you should have good communication skills, a friendly attitude, and the ability to handle customer objections with ease. Being able to work in a team and adapt to different situations will be essential. Previous experience in a similar role is a plus, but we welcome fresh candidates as well. A basic
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Telecalling Executive Jobs For Freshers - Delhi

Smile Education

  • 0 - 2 yrs
  • 0.9 Lac/Yr
  • Female
  • New Delhi
Good Communication English Language
Number of employee hire 1 and 2 Good Communication skills and both languages English and Hindi Good.
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Looking For Tele Caller (Female Candidates Required)

Capstone Technology

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Nehru Place Delhi
Customer Calling Microsoft Excel
We are looking for a dedicated Tele Caller to join our team in Nehru Place. The ideal candidate will have 1 to 3 years of experience and a Bachelors degree (B.A). This is a full-time position, and we invite female applicants to apply.**Key Responsibilities:**- **Making Outbound Calls:** Engage potential customers by calling them to provide information about our services and offerings, aiming to generate interest and inquiries.- **Responding to Customer Queries:** Handle incoming questions from customers, providing accurate and timely responses to ensure customer satisfaction.- **Maintaining Records:** Keep detailed notes of each call, noting customer feedback, inquiries, and any follow-up actions needed, ensuring effective tracking of communications.- **Scheduling Appointments:** Coordinate and set up meetings between potential clients and the sales team to facilitate further discussions on business opportunities.- **Follow-up Calls:** Regularly reach out to potential leads who have shown interest but have not yet made a decision, keeping our services top of mind.**Required Skills and Expectations:**- Excellent communication skills: The candidate should be fluent in English and possess strong verbal skills to engage effectively with customers.- Good listening skills: The ability to understand customer needs and respond appropriately is crucial for success.- Basic computer skills: Familiarity with MS Office and CRM software is preferred for managing records and scheduling.- Goal-oriented mindset: The ideal candidate should be motivated to meet daily call targets and contribute positively to team goals.- Professional demeanor: A friendly and approachable attitude is essential for building rapport with clients and ensuring a positive experience during calls.
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Telecaller - Full Time - Freshers

Thinkwidevision Financial Consultancy OPC Private Limited

  • Fresher
  • 1.8 Lac/Yr
  • Female
  • New Delhi
Inter Personal Basic Computers
Job Title: TelecallerJob Type: Full-TimeSalary: Fixed Salary (No Targets)Responsibilities: Call customers, resolve their queries, maintain customer records, prepare and update data, and provide friendly support. Coordinate with the team to ensure smooth communication.Requirements: Basic computer knowledge, good communication skills, positive attitude. Freshers and experienced candidates are welcome.
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Jobs by Related Category

Telecaller || Freshers & Experienced

R S Insurance & Investments

  • 0 - 6 yrs
  • 0.8 Lac/Yr
  • Janakpuri Delhi
Microsoft Excel Marketing Communication Voice Process Motivating Skill Calling English Computer Skills Telemarketing Tele Marketing Tele Sales Typing Skills
Key Responsibilities:Prepare insurance quotes and policy comparisonsPolicy login and documentationRenewal follow-ups and policy servicingMaintain client records in Excel/CRMCoordinate with insurance companiesHandle emails and WhatsApp communicationSupport claim documentation
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Looking For Tele Caller

Angel One

  • 5 - 7 yrs
  • Tilak Nagar Delhi
Good Communication Skills Telecalling
I want tele caller need experience and fresher Good communication and basic customer handling and behaviour.
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Opening For Business Development Executive

Innovative Project Management Services Private Limited

  • 2 - 7 yrs
  • 6.0 Lac/Yr
  • Okhla Delhi
Microsoft Excel Direct Sales Inside Sales Channel Sales Presentation Skills Field Sales Cold Calling Revenue Generation Corporate Business Development Lead Generation
Business Development - Corporate PartnershipsLocation: Okhla Phase III, New DelhiWork Mode: Work from OfficeTravel: Pan-India travel will be requiredSalary: 50,000/- per monthAbout the RoleWe are looking for a confident and driven Business Development professional who is comfortable meeting corporate clients, starting conversations, presenting ideas and turning those conversations into business opportunities.This is not a desk-only BD role.You will be expected to reach out to prospective corporate clients, secure meetings, visit their offices, understand their requirements and present Fiinovation
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Back Office Computer Operator Fresher

Tech Digital Solutions Expertz

  • Fresher
  • 6.0 Lac/Yr
  • Delhi
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
The Back Office Computer Operator role involves managing and processing data while ensuring smooth administrative operations from home. This position is perfect for freshers looking to start their careers in a supportive environment.Key responsibilities include:1. **Data Entry**: Accurately input data into company systems, ensuring information is complete and correct.2. **Document Management**: Organize and maintain digital files, making sure all documents are accessible and updated.3. **Reporting**: Assist in compiling reports based on data and information gathered to help with decision-making.4. **Customer Support**: Respond to inquiries and provide support through email or chat, ensuring a high level of service.5. **Routine Maintenance**: Regularly check and maintain computer systems to ensure they are operating properly.Required skills and expectations include:- **Basic Computer Skills**: Must be comfortable with computers and standard office software, including word processors and spreadsheets.- **Attention to Detail**: Ability to spot errors and ensure data accuracy is critical.- **Time Management**: Must be able to prioritize tasks and manage time effectively to meet deadlines.- **Communication**: Clear written and verbal communication skills are necessary for interacting with team members and clients.- **Self-Motivation**: As this is a work-from-home position, being self-driven and organized is essential for success.This role provides an excellent opportunity for growth and learning in a professional setting.
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Jobs by Popular Location

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Customer Support Executive (1-4 Years)

Sharda Consultancy Services

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Janakpuri Delhi
Customer Relationship Customer Service Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Chat Support Inbound Calls Customer Care Cold Calling
As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.
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Looking For Telecaller Staff (Female Candidates Required)

Vzaara Salons

  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Chattarpur Delhi
Telecommunication Voice Process Outbound Calling Negotiation Skills Customer Focus Cold Calling Convincing Power Tele Marketing
We are looking for a dedicated Telecaller Staff member to join our team in Chattarpur. This role requires a female candidate who has a passion for customer service and effective communication skills. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers to promote and provide information about our products or services.- **Handling Inbound Queries:** Answer incoming calls from customers, addressing their inquiries, resolving issues, and providing detailed information as needed.- **Updating Customer Information:** Maintain and update customer databases with accurate information gathered during calls to ensure the database remains current.- **Achieving Targets:** Work towards meeting daily and monthly call targets set by the management to help the team reach its goals.- **Providing Feedback:** Share insights and feedback from customer interactions with the management to improve service delivery and customer satisfaction.**Required Skills and Expectations:**- Excellent verbal communication skills to convey information effectively to customers.- Strong listening skills to understand customer needs and respond appropriately.- Ability to handle rejection and stay motivated to make further calls.- Basic computer skills for data entry and using customer relationship management (CRM) software effectively.- Prior experience in a similar role is preferred but not mandatory, as we welcome individuals eager to learn and grow.- A positive attitude and a willingness to work as part of a team in a fast-paced environment. Candidates with 1 to 7 years of experience and a minimum education of 12th grade are encouraged to apply.
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12th Pass Freshers For Customer Care Executive

The Parkholidays

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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Interview For Customer Care Executive || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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Human Resource Executive - Full Time

Incredible Facility and Manpower Services Pvt Ltd

  • 3 - 9 yrs
  • 4.0 Lac/Yr
  • New Delhi
End to End Recruitment Interviewing Candidates TELECALLING Mass Recruitment Screening Human Resource Management Recruitment Development
We are looking for a Human Resource Executive to join our team in New Delhi. This full-time position requires a total commitment to fostering a productive workplace culture.**Key Responsibilities:**- **Recruitment and Selection:** Manage the hiring process by posting job openings, screening resumes, interviewing candidates, and coordinating job offers. You will ensure we attract qualified candidates who fit our company culture.- **Employee Onboarding:** Facilitate the onboarding process for new hires, introducing them to company policies, culture, and their respective teams. This helps new employees feel welcome and supported from day one.- **Performance Management:** Assist in implementing performance management systems, including setting performance goals and conducting evaluations. You will ensure employees receive regular feedback to enhance their development.- **Employee Relations:** Address employee concerns and inquiries related to workplace issues, fostering a positive environment. You will mediate conflicts when necessary and promote teamwork.- **Training and Development:** Identify training needs and coordinate training sessions to support employee growth. This ensures our workforce continually enhances their skills and remains competitive.**Required Skills and Expectations:**- A minimum of 3 to 9 years of experience in human resources, with a strong understanding of HR best practices.- Excellent communication skills, both verbal and written, to effectively interact with employees at all levels.- Proficiency in HR software and tools for effective management of HR functions.- Strong analytical skills to assess and improve HR processes, based on data and feedback.- Ability to work independently and as part of a team in a busy office environment.
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Opening For Tele Caller (Female Only)

HBS Solutions

  • 1 yrs
  • Kirti Nagar Delhi
Good Communication Basic Computer Skills Tellecalling
We are looking for a dedicated Tele Caller to join our team in Kirti Nagar. This role requires a motivated individual with excellent communication skills to engage with potential customers effectively.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential customers to introduce our products and services, helping them understand our offerings.- **Customer Engagement:** It is important to build rapport with customers during calls and ensure that they feel valued and listened to.- **Lead Generation:** Your role will involve identifying and qualifying potential leads that can be converted into clients, contributing to the overall sales goals.- **Providing Information:** You will explain features and benefits of our products clearly, answering any questions that customers may have.- **Maintaining Records:** Keeping accurate records of calls made and customer interactions is crucial for tracking progress and follow-ups.- **Feedback Collection:** Gathering customer feedback will help improve our services and tailor offerings to meet customer needs.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively over the phone, with good listening skills.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.- **Basic Computer Skills:** Familiarity with basic computer applications is required for recording information and managing data.- **Sales Skills:** While prior experience in sales is not necessary, a willingness to learn and a persuasive nature will be beneficial.- **Team Player:** The ability to work collaboratively with colleagues and contribute to team goals is expected.This role is suitable for motivated female candidates who are recent 12th-pass graduates, eager to start their careers in a fast-paced environment.
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Customer Care Executive Fresher

FreeJobalert1

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. **Key Responsibilities:**- **Answer Customer Inquiries**: Respond to customer questions regarding products and services, ensuring clarity and understanding.- **Resolve Issues**: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- **Maintain Records**: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- **Provide Product Information**: Educate customers about product features, benefits, and usage, helping them make informed choices.- **Follow Up**: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.**Required Skills and Expectations:**- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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Telesales Executive || Freshers & Experienced

Ayurlife Health Care

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Outbound Calling Lead Generation Domestic BPO
We are looking for a motivated Telesales Executive to join our team in Janakpuri, Delhi. This role is ideal for individuals with a passion for sales and communication, ranging from fresh graduates to those with up to five years of experience.The Telesales Executive will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and closing sales. You will engage with customers, understand their needs, and provide solutions that align with our offerings.Key responsibilities include:- **Conducting Outreach Calls:** You will make calls to potential clients, introducing them to our products and services and explaining their benefits clearly.- **Building Customer Relationships:** Establishing a rapport with customers is crucial; you will focus on creating trust to encourage recurring business.- **Managing Customer Queries:** Handling inquiries and providing clear, concise information about our offerings will help customers make informed decisions.- **Achieving Sales Targets:** You will be expected to meet or exceed monthly sales goals through proactive engagement and follow-ups with leads.Required skills and expectations include:- Strong verbal communication skills to convey ideas and information effectively over the phone.- Good listening skills to understand customer needs and respond appropriately.- Basic computer skills for using CRM software and maintaining records.- A target-driven attitude with the desire to achieve sales and contribute to the team
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Sales Marketing Executive (Male)

Shivam Steel India

  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Ajmeri Gate Delhi
Leadership Skills Lead Generation Convincing Power Field Sales Cold Calling Direct Marketing Corporate Sales
We are looking for a dedicated Sales Marketing Executive to join our team in Ajmeri Gate, Delhi. The ideal candidate will have 2 to 8 years of experience in sales and marketing, and must have completed at least their 12th grade education.In this role, your key responsibilities will include:1. **Lead Generation**: Actively search for potential customers and create new leads for our products or services to expand the client base.2. **Sales Presentations**: Prepare and deliver effective sales presentations to showcase our offerings, addressing customer needs and concerns to drive sales.3. **Client Relationship Management**: Build and maintain strong relationships with existing clients while providing excellent customer service, ensuring client retention and satisfaction.4. **Market Research**: Conduct research to identify market trends and competitors to help improve sales strategies and to stay ahead of the market.5. **Collaboration with Teams**: Work closely with marketing and sales teams to develop promotional materials and sales strategies that align with company goals.Candidates should possess excellent communication skills, a strong understanding of sales techniques, and the ability to work in a team environment. A proactive attitude and the ability to adapt to changing market conditions are essential. The candidate must be male and willing to work full time from our office.
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Hiring For 12th Pass Freshers - Customer Care Executive

Paramount Enterprise

  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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Opening For Telecalling Executive

Moxie Exhibitions Pvt Ltd.

  • 6 - 6 yrs
  • Maharani Bagh Delhi
Telecommunication Negotiation Skills Cold Calling Tele Marketing Telesales
We are looking for an experienced Telecalling Executive to join our team in Maharani Bagh. The ideal candidate will have at least 6 years of telecalling experience and will play a crucial role in connecting with our clients.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential and existing clients to promote our products/services, ensuring a friendly and professional approach.- **Manage Client Relationships:** Build and maintain positive relationships with clients, addressing their inquiries and providing them with necessary information.- **Follow Up on Leads:** Regularly follow up on leads generated from previous communications and marketing activities, ensuring no potential opportunity is missed.- **Maintain Records:** Keep accurate records of conversations and transactions in our database, ensuring all information is up to date for team reference.- **Provide Feedback:** Gather feedback from clients regarding our products and services to help improve our offerings and client satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential, with the ability to express ideas clearly and persuasively.- **Customer Service Experience:** Proven experience in customer service or sales, with a focus on building rapport and trust with clients.- **Problem-Solving Abilities:** Ability to handle objections and resolve issues effectively, ensuring a positive client experience.- **Organizational Skills:** Excellent organizational skills, allowing for efficient management of calls and client information.- **Professionalism:** A professional demeanor with a strong work ethic, demonstrating reliability and commitment to the role.
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Hiring Fresher / Telecaller / 12th Pass

Aakanksha Personnel Network

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Microsoft Word Bold open and broadminded Extrovert
As a Tele Caller, you will play a vital role in our communication efforts. Your primary responsibility will involve reaching out to potential and existing customers to promote our products and services, aiming to build lasting relationships while achieving sales targets.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers, explaining our offerings and encouraging them to make purchases.- **Customer Engagement:** Engaging with customers to understand their needs and providing them with tailored solutions will be essential in building trust and rapport.- **Maintaining Records:** You will need to maintain accurate records of calls made, customer interactions, and sales achieved, helping track performance and improve future outreach.- **Follow-Up Calls:** Following up with previous customers or leads to gather feedback or encourage repeat purchases will be part of your role.- **Team Collaboration:** You will work closely with your team to share insights and strategies that can enhance overall sales performance.To excel in this role, you should have excellent communication and interpersonal skills, allowing you to engage effectively with various customers. A clear and friendly speaking voice is important, as is the ability to listen carefully. Being organized is crucial so that you can manage multiple calls and customer records efficiently. As this position is open to freshers, a positive attitude and a willingness to learn are highly valued.
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Customer Care Executive (Freshers) Delhi

Star Airways

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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BPO Executive Jobs For Freshers - Delhi

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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Freshers & Experience || Full Time || Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Telecaller Jobs For 12th Pass Freshers

Aakanksha Personnel Network

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • 105845
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Bold Open Minded Broadminded Microsoft Word
Calling the candidates and clients Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work
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Overview of Telecalling Executive Jobs in Delhi

Telemarketing, in the modern world characterized by high rate of business, has become one of the most essential means of increasing its sales and improving its relations with the clients. Delhi is probably one of the most important business destinations in India that is home to a number of opportunities for employment, especially in telecalling. It is hoped that this blog will help readers understand all aspects of telecalling executive job openings available in Delhi, this include the required skill set, likely pay scale, and how to find a job. If your are new to the telecalling field or have much experience in the field, this paper will help you pickup some key tips that will assist in competing in the business.

Telecalling Executive Roles

Telecalling is an integral part of current sales and customer attention, mainly consisting of making outgoing and handling incoming calls. Telecalling executives are responsible for cold calling and communicating with existing clients for purposes of informing them, persuading them to set up a meeting, or to solve their queries and/or concerns. There are various roles within telecalling that cater to different business needs:

  • Outbound Telecalling: The action of going to look for and persuade individuals or organizations to buy goods or services.
  • Inbound Telecalling: Answering calls from customers that contact the company for help or any information they need.
  • Customer Support: Responding customer inquiries and making sure that they are happy.
  • Sales: Targeting sales and the sales process, common among salespeople and eager to complete.
  • Technical Support: Helping the clients with various complains originating from either products or services provided.

They involve calling clients, discussing with them in a friendly manner, ensuring they have all the right details about the products they inquire about, dealing with clients’ grievances, ensuring that sales quotas are met and record keeping.

Skills Required for Telecalling Executives

It is quite clear that the person who is performing the telecalling executive job needs to have some skills that can be highlighted and distinguished from those possessed by other executives. Here are the key competencies that employers typically look for:

  • Communication Skills: The linguistic ability required for this position includes good verbal and especially writing skills involving listening and arguing effectively.
  • Interpersonal Skills: Interpersonal skills which are also called communication skills let telecallers understand the condition of the customer, be patient, and friendly.
  • Technical Skills: Knowledge of the different CRM software, telephony systems and computer experience is highly preferred.
  • Problem-Solving Skills: There is a high appreciation of critical thinking and fast solutions development for customer complaints.
  • Time Management: Time and task management is therefore very important especially in a busy world.
  • Adaptability: Foresight needs to be a core competence in telecalling since there is tremendous variability in the operational environment.

Job Market for Telecalling Executives in Delhi

New openness of several segments of business like IT, BFSI, Healthcare, and Education has increased the demand for telecalling executives required in Delhi. The telecalling field presents considerable opportunities as a growing number of companies learn to consider customer outreach and support essential.

With regard to the level of pay, fresh telecalling executives can expect to gross between ?15,000 and ?25,000 per month; the experienced telecalling executives may earn more than ?30,000, based on their skill set, industry, and organization size.

Getting jobs as a Telecalling Executive in Delhi

When searching for telecalling executive positions, consider the following strategies:

  • Online Job Portals: One of the giant job portals where a huge number of telecalling jobs are listed is placementindia.
  • Company Websites: There are normally always jobs advertised by the employer on their websites; with this in mind, such websites should be checked often.
  • Recruitment Agencies: Working with recruitment agencies means getting access to their own vacancies and individual job seeking assistance.
  • Networking: Use a professional contacts list and visit industry-related fairs and conferences to make yourself known to potential employers or potential colleagues in the field.

Tips for a Successful Job Search

To enhance your chances of landing a telecalling position, consider these actionable tips:

  • Create a Strong Resume and Cover Letter: When writing your resume and cover letter ensure that you have followed every single requirement highlighted in the job description.
  • Prepare for Interviews: Employers should gain as much information about the companies and organizations they will be applying for as is humanly possible, rehearse probable standard interview questions and answers, and prepare to ask intelligent interview questions.
  • Develop a Professional Online Presence: It is also important to have developed a good account on LinkedIn and other professional-related platforms to get noticed by potential employers.
  • Continuous Learning: Be active in the working field so they should update themselves with new courses and new ideas and should try to develop new skills from online courses or workshops.
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