Customer Service Associate Fresher

Job Summary

We are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or in person.

Resolve customer complaints and provide appropriate solutions within established timelines.

Maintain accurate records of customer interactions and transactions.

Provide information about products, services, policies, and procedures.

Follow up with customers to ensure issues have been resolved satisfactorily.

Coordinate with internal departments to address customer concerns efficiently.

Meet customer service performance targets and quality standards.

Identify customer needs and recommend suitable products or services when applicable.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office