Array ( [0] => bpo-executive [1] => gurgaon ) 100+ BPO Executive Fresher Jobs in Gurgaon | Latest Vacancies
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BPO Executive Fresher Jobs in Gurgaon

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Telecaller || Freshers & Experienced

Arogyam Ayurveda

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Telesales Executive Jobs For Freshers - Gurgaon

Ak Global Management Services

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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Freshers & Experience || Part Time || BPO Telecaller

Easywork Odoo Company

  • 0 - 2 yrs
  • Gurgaon
Customer Support Cold Calling Good Communication
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.
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Jobs by Related Category

Female - Telecaller - Udyog Vihar Phase V Gurgaon

AIP Astro Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Udyog Vihar Phase V Gurgaon
Microsoft Excel Outbound Calling Inbound Domestic BPO
We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.
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BPO Customer Support Executive Jobs For 12th Pass Freshers

Prolegion Private Limited

  • 0 - 2 yrs
  • Gurgaon
Customer Support Communication Basic Computer Skills
Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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Customer Care Associate - Gurgaon Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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Customer Support Specialist - Freshers

Belivers HR

  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Voice Process Chat Process Cold Calling Customer Support Outbound Calling Customer Care International BPO International Voice Process BPO Call Center Call Center BPO Customer Support Voice Process Domestic Voice Process Inbound Voice Process Good Communication Skills
Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)
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Jobs by Popular Location

Customer Support Executive (Freshers) Gurgaon

We Place Consulting

  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon Sector 21
Communication Skills Customer Relationship BPO Voice Inbound Calls Customer Support Domestic BPO International BPO Voice Process Telephone Handling
A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.
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Hiring Freshers || Call Center Executive

MK Job Consultancy

  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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Female - Tele Caller - MG Road Gurgaon

Spacewood Furnishers Private Limited

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • MG Road Gurgaon
Domestic BPO Voice Process Inbound Negotiation Skills Convincing Power Cold Calling Microsoft Excel Telemarketing Tele Sales Telesales Voice Support
Job Description: Telecaller (Female)Company: Spacewood Furnishers Private LimitedLocation: Gurugram (MG Road)Employment Type: Full-time (Work From Office)Role OverviewWe are seeking a Telecaller with good English communication skills. The role involves calling company-provided online leads and updating customer details in the CRM portal. There are no sales targets in this role.Key Responsibilities:-Make outbound calls to customers from company-provided online leads-Service information and handle basic customer queries-Maintain and update customer records in the CRM portal-Follow up with customers when required-Ensure accurate documentation and communication*Qualifications & Requirements:-Education: Graduate-Experience: Fresher to 2 years-Good English communication skills-Basic excel knowledge and ability to work on CRM software*Benefits-No sales targets-Training will be provided by the company-Company-provided mobile SIM and laptopContact and whatsapp your updated resume on 8130564400 or email to monika@spacewood.co.in
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Urgent Requirement For Customer Support Executive Fresher

Oriel Financial Solutions Pvt. Ltd.

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 40
Customer Relationship Customer Service Cold Calling BPO Voice Hindi BPO Inbound Calls Customer Support Customer Care Good Communication Skills Telephone Handling Domestic BPO Customer Handling
Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization
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Hiring Fresher - Chat Support Executive - Gurgaon

Vaani Infosystem

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Customer Support

Almonds

  • 0 - 1 yrs
  • Gurgaon
BPO Call Center Customer Support
- Handle incoming customer queries and issues: The Customer Support Specialist will be responsible for answering incoming calls, emails, and messages from customers, addressing their questions, concerns, and complaints in a timely and professional manner.- Provide product and service information to customers: This role involves educating customers about the company's products and services, helping them understand features, pricing, and benefits to make informed purchasing decisions.- Assist customers with problem-solving: The specialist will troubleshoot technical issues, provide guidance on using products or services, and escalate complex problems to higher levels of support when necessary.- Maintain customer records: Keeping accurate and detailed records of customer interactions, transactions, inquiries, and complaints is essential to track trends, improve service, and follow up on unresolved issues.- Contribute to team goals: Collaborating with other customer support specialists, sharing best practices, and working together to achieve team objectives and KPIs is a key part of this role.Required Skills and Expectations:- Strong communication skills: The ideal candidate must have excellent verbal and written communication skills to effectively interact with customers and colleagues.- Problem-solving abilities: Being able to think critically, analyze situations, and quickly find solutions to customer problems is crucial in this role.- Patience and empathy: Dealing with frustrated or upset customers requires patience, empathy, and the ability to remain calm and understanding in challenging situations.- Basic computer skills: Proficiency in using computers, navigating software applications, and typing quickly and accurately is necessary for this position. - Customer service orientation: A genuine desire to help customers, provide excellent service, and ensure their satisfaction is a must-have quality for a Customer Support Specialist.
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Openings For BPO Telecaller || Freshers & Experienced

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • Female
  • Gurgaon
Marketing Customer Care Customer Support
- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.
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Hiring For 12th Pass Freshers - Customer Support Executive

Eyes On Jobs

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Chat Support Good Communication Skills
Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.
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Hiring Fresher - Telecaller - Gurgaon

Newdoor Consultant LLPA

  • 0 - 2 yrs
  • Gurgaon
Outbound Calling Presentation Skills Voice Process Negotiation Skills Cold Calling KPO Marketing Communication Inbound Microsoft Excel Insurance Sales Real Estate Sales Real Estate Marketing Real Estate Consultant Real Estate Laws Computer Skills Domestic BPO Motivating Skill Phone Banking Convincing Power CRM Sales Sales Process Real Estate Manager
About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.
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Hiring Freshers || Customer Care Executive

Weplace Consulting

  • 0 - 1 yrs
  • Gurgaon
Communication Customer Relationship English Language Customer Care Customer Handling International BPO Inbound Calls
Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually
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12th Pass Freshers For Telecaller

Vleader group

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Domestic BPO Inbound Outbound Calling Cold Calling MS Office BGV Presentation Skills
We are looking for a Telesales to join our team at Vleader Verification Services Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of 10,000 - 15,000.Key Responsibilities:Maintain and organize physical and digital records for easy access and retrieval.Communicate with relevant teams to clarify data inconsistencies and improve processes.Verify data accuracy, correct errors and identify irregularities promptly.Ensure data accuracy and accessibility to facilitate smooth operations.Generate reports and summaries to aid internal decision-making processes.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.;
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BPO Analyst - Full Time - Freshers

Human Spot Advisora

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Communication BPO
1. Handling customer queries: As a BPO Analyst, you will be responsible for addressing customer inquiries and concerns through various communication channels such as phone calls, emails, and chat.2. Data analysis and reporting: You will need to analyze customer data, trends, and feedback to generate reports that can help improve customer service and business processes.3. Process improvement: Identifying areas for process improvement within the BPO operations and implementing solutions to enhance efficiency and customer satisfaction.4. Collaborating with team members: Working closely with team members and team leaders to ensure seamless customer service delivery and adherence to company policies and protocols.5. Quality assurance: Conducting quality assurance checks on customer interactions to maintain high service standards and ensure compliance with company guidelines.Required skills and expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential for effectively communicating with customers and team members.2. Problem-solving skills: Ability to analyze customer issues and come up with effective solutions in a timely manner.3. Attention to detail: Being detail-oriented is crucial for accurately analyzing data and ensuring quality customer service.4. Ability to work in a team: Collaborating with team members and working towards common goals is key in a BPO Analyst role.5. Adaptability: Being able to adapt to changing customer demands and work dynamics is important in a fast-paced BPO environment.
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Hiring Fresher / BPO Telecaller / B.A

Human Spot Advisora

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Communication Marketing Corporate Marketing Customer Care Customer Support Domestic BPO Call Center
Key Responsibilities:- Make outbound calls to potential customers: This involves contacting individuals or businesses to promote products or services.- Handle customer inquiries: Address any questions or concerns that customers may have regarding the products or services being offered.- Provide information about products and services: Educate customers about the features and benefits of the products or services to entice them to make a purchase.- Maintain a high level of professionalism: Ensure that all interactions with customers are conducted in a friendly and professional manner.- Meet daily call quotas: Strive to achieve daily targets for the number of calls made and contacts established.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate and engage with customers over the phone.- Marketing knowledge: Understanding of basic marketing principles to effectively promote products or services.- Customer care skills: Ability to address customers' needs and resolve any issues they may have.- Ability to work in a fast-paced environment: Must be able to handle a high volume of calls and customer inquiries efficiently.- Previous experience in a BPO or call center setting: Familiarity with handling customer queries and conducting outbound calls would be an advantage.
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Customer Service Associate Jobs For 12th Pass Freshers

We Place Consulting

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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BPO Telecaller Jobs For 12th Pass Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Hiring Fresher - Chat Support Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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BPO Executive (Freshers) Patna/Chandigarh/Gurgaon

Star Airways

Outbound Calling Customer Care BPO Operations Domestic BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for 870 BPO Executive Posts in Delhi, Gurgaon, Amritsar, Chandigarh, Lucknow, Kanpur, Bhopal, Gwalior, Jaipur, Patna, with deep knowledge in Outbound Calling, Customer Care, BPO Operations, Domestic BPO, BPO Non Voice, Outbound Sales, BPO Sales, BPO and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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Fresher hiring for BPO Executive

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Gurgaon Sector 50
Marketing Telecaller BPO Voice BPO Operations
BPO telecaller job ets......
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