Support Assistant Job Vacancies in Punjab

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

Join our team as a Customer Associate, where you will play a key role in delivering excellent service to our customers from the comfort of your home in Amritsar. This full-time position is ideal for freshers eager to begin their career in customer support.Key Responsibilities:1. Customer Support: Respond to customer queries via phone, email, or chat. You will address their concerns promptly and ensure their satisfaction with our services.2. Issue Resolution: Take ownership of customer issues and strive to resolve them efficiently. You will work to provide solutions that enhance customer experience.3. Product Knowledge: Familiarize yourself with our products and services. You will provide accurate information to help customers make informed decisions.4. Record Keeping: Maintain detailed records of customer interactions. You will update our systems to ensure all customer information is current and accessible.5. Feedback Collection: Gather customer feedback to help improve our services. Your insights will contribute to our overall goal of providing outstanding customer care.Required Skills and Expectations:Candidates must have completed their 12th grade and have strong communication skills in English and Hindi. You should be comfortable using computers and various online platforms. A friendly demeanor, patience, and a desire to help others are essential. We expect you to be enthusiastic, willing to learn, and able to work independently from home.

PVR INOX LTD is Hiring! VRC City Mall, Patiala Near New Bus Stand Profile: Service Associate (Males Only) Age: 18 25 years Qualification: 10+2 Pass Vacancies: 05 Should be comfortable with rotational shifts Salary: 14,000 CTC (Approx. 11,000 in hand) Benefits: EPF ESIC Medical Insurance Work Location:PVR Cinemas, 2nd Floor, VRC City Mall, Patiala Apply Now! Share your CV on WhatsApp: 7986316701 No direct calls, WhatsApp only Kickstart your career with Indias leading multiplex chain!

Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.

Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

We are looking for 20 customer support Posts in Chandigarh-Ludhiana Highway, Mohali,Customer Associate,Chat Support Executive, with deep knowledge in Desktop Support, Customer Associate,Chat Support Executive and Required Educational Qualification is : Secondary School

Job DescriptionProfile - Sales Intern* Part-time (Work from Home)Experience Level: FresherLocation: RemoteSalary: 5000 INR per month + IncentivesKey Responsibilities:1. Lead Conversion: Contact leads provided by the company through the provided calling software and convert them into Loans.2. Meeting Targets: Achieve and exceed sales targets, including the successful completion of OJT .3. Sales Presentations: Conduct effective sales presentations to potential customers, explaining the benefits and features of Loans.4. Customer Relationship Management: Build and maintain strong customer relationships, addressing customer inquiries and concerns in a professional manner.5. Sales Reporting: Maintain accurate records of sales activities, leads, and customer interactions.6. Compliance: Ensure compliance with all company policies, guidelines, and industry regulations related to insurance sales.Qualifications:- Strong communication and negotiation skills.- Self-motivated and goal-oriented.- Willingness to complete the 30-day OJT successfully.- Ability to work independently from a home office.- Proficient with the provided calling software.- Available to work from 3:30 pm to 6:30 pm, Monday to Friday.Note - Minimum 1 loan case should be done for stipend and company will provide leads .Kindly Read the job description carefully and Apply.

Dear Candidate,Greetings !!!We Have an exciting opportunity for you to join our client a leading BPO company. We are looking for enthusiastic and driven individuals to the role of customer service associate.Key Responsibility:-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or services effectively.Handle customer inquiries, resolve issues, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem-solving abilities.Proficiency in using customer service software and CRM systems.Ability to work in a fast-paced and target-driven environment.Flexibility to work in rotating shiftsFreshers EligibleBenefits :Competitive salary with performance-based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Work from office- Excellent coms- 5 days working with 24/7 rotational shifts

We are hiring experienced Customer Service Associates to keep growing. If you're dedicated and ambitious, So there is an excellent place to grow your career. Responsibilities for Customer Service AssociateRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceRecommend new products or services or make suggestions for improvements by identifying relevant features and benefitsAssist clients by demonstrating the use of goods and programs and answering any questions they may haveParticipate in training opportunities provided by the organization or by outside entitiesEstablish and maintain good rapport with customers by using positive language and anticipating their needsQualifications for Customer Service Associates2+ years of previous customer service experience a plusFriendly and welcoming manner with clients and other members of the customer service teamExtensive knowledge of the company's policies, procedures, goods and servicesFamiliarity with customer-relationship management (CRM) software programsAbility to explain complex concepts in a clear, simple manner to customersStrong command of written and verbal EnglishExcellent organizational and multitasking skillsAbility to maintain a calm and polite manner in stressful situationsWillingness to cooperate with customers and management to resolve any issues that may arise.

Role & Responsibilities - Identify, propose and close sales opportunities for Companies product and service solutions over the phone. - Achieve the required quantity and quality of outbound calls to prospects and qualify, convert enough new business to meet a monthly quota. - Receiving calls by prospective customers, cold calling not required. - Utilize phone, email and web tools to communicate and present company offerings. - Work in a team environment. - Answer/respond to customers inbound questions; maintain CRM tools with accurate data. - Meet and/or exceed individual product and services targets set by the client. - Effectively build and execute a target achievement plan to maximize revenue; give weekly forecasting.Skills & Knowledge Should have good knowledge of Mac, Window, Email, printer, router, troubleshootAchieving Sales TargetExcellent interpersonal and customer relationship building skills requiredShould have proven skills in working and building relationship with product partners and resellersExcellent written, oral and listening skills required; Strong business understanding.US Process, Night Shift.Skills & Knowledge Should have good knowledge of Mac , Window, Email, printer, router Technical Support and troubleshooting.

We are looking for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients and candidates. This is a full-time position based in Mohali, Punjab, India. It is an entry-level role suitable for freshers.Additional Information:International voice/non-voice processLocation: Mohali/Chandigarh(Work from office)Rotational shift(major evening and night)Salary: 18k-36k ctc,depends on your skillsetCabs available.5 days workingQualifications and SkillsExcellent communication skills, both verbal and writtenStrong customer service orientation and problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyAttention to detail and accuracy in data entryProficiency in using customer relationship management (CRM) softwareAbility to work independently as well as in a team environmentBasic knowledge of the recruitment industry is a plusFamiliarity with social media platformsRoles and ResponsibilitiesHandle incoming calls, emails, and chat inquiries from clients and candidatesProvide information and assistance regarding recruitment processes, job opportunities, and candidate profilesResolve customer inquiries and complaints in a timely and efficient mannerMaintain accurate and up-to-date customer records in our databaseCollaborate with the recruitment team to identify and address client and candidate needsCoordinate and schedule interviews between clients and candidatesFollow up with clients and candidates to ensure satisfaction and gather feedbackStay updated on industry trends, recruitment best practices, and company servicesProvide support to other departments as needed

Candidate should be comfortable with flexible shifts9 hours window5 day working ,2 weekly off (Rotational shifts)Candidate should be fully vaccinated Good communication skills (English,hindi)

We are hiring for day shift BPO , process for multiple banks.key responsibilities includeaddress customer queriescoordinate with departmentsmanage escalations.same day interview and joining.Job Types: Full-time, FresherSalary: 15,121.16 - 20,000.00 per monthBenefits:Commuter assistanceHealth insuranceProvident FundSchedule:Day shiftAbility to commute/relocate:Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)Language:English (Required)

JOB DESCRIPTION:- Answer and respond to phone calls, communicate messages and information to the executive. Prioritize emails and respond when necessary Maintain various records and documents. Support the day to day work. Internal Coordination Respectfully takes directions/instructions from concerned head. Completes projects by assigning work to member of different team and following up on results. Follow up with other departments to ensure smooth & effective operations. Organizing & maintaining files & records. Other miscellaneous activities, Responsibilities given by the head from time to time. Ensure smooth running of all official correspondence & coordination in absence of concerned head. Preparing & editing correspondence, reports & presentations. COMPETENCIES REQUIRED:Time-management skills. Ability to pay attention to detail Organization skills Ability to multitask and Basic understanding of frequently used computer software and programs, such as Microsoft Office.Qualification - Qualification Preferred- MBA (Finance)

We are hiring customer care executives.The candidates should be good at English communication skillsThe candidates should be comfortable with rotational shifts.The candidate should be available for immediate joining.

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team