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Relationship Manager Job Vacancies in West Bengal

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Sales Manager (1-5 Years)

Star Health Insurance

  • 1 - 5 yrs
  • Durgapur
Marketing Customer Relationship Retail Sales Channel Sales Marketing Communication Time Management Leadership Management Skills Lead Generation Problem Solving Interpersonal Skills Technical Sales Direct Marketing Sales Strategy Target Achievement Sales Target Lead Management Communication Skills Sales
We are looking for a motivated and experienced Sales Manager to oversee our sales team in Durgapur, India. With a focus on driving revenue and building strong customer relationships, this role is crucial for our growth and success.Key Responsibilities:- Team Leadership: Lead and motivate the sales team to achieve sales targets. Provide coaching and support to help team members improve their skills and performance.- Sales Strategy Development: Create and implement effective sales strategies that align with company goals. Analyze market trends to identify new opportunities for growth.- Customer Relationship Management: Build and maintain strong relationships with clients. Understand their needs to offer tailored solutions that meet their expectations and drive satisfaction.- Performance Tracking: Monitor sales performance metrics and prepare regular reports for upper management. Use data to make informed business decisions and adjust strategies as necessary.- Collaboration with Other Departments: Work closely with marketing and product development teams to ensure a seamless customer experience and drive sales initiatives.Required Skills and Expectations:The ideal candidate should have a graduate degree and 1-5 years of sales experience. Strong communication and interpersonal skills are essential to engage effectively with clients and team members. Proven ability to analyze sales data and use it to drive results is important. A proactive attitude, adaptability, and strong organizational abilities are also expected to succeed in this fast-paced role.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Barasat Kolkata
Good Communication Skills Time Management Airport Representative
Airport Guest Relationship Executive - Job DescriptionMain responsibilities:Welcome passengers/guests at the airport and provide professional assistance.Assist passengers with check-in, boarding procedures and airport facilities.Provide information about flight schedules, terminals and airport services.Handle passenger questions, complaints and service issues professionally.
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  • 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Supply Chain Procurement Planning Vendor Relationship Management Purchase Orders
Location: KolkataDepartment: Procurement / PurchaseReporting To: Purchase Manager / Procurement HeadJob SummaryWe are looking for a proactive and organized Purchase Executive to support the procurement function. The candidate will be responsible for vendor coordination, quotation management, purchase orders, material follow-ups, and maintaining procurement records.Key ResponsibilitiesIdentify and evaluate suppliers based on quality, pricing, and delivery capabilities.Obtain quotations from vendors and prepare comparative statements.Negotiate with suppliers to obtain competitive prices and favorable terms.Prepare and process purchase orders as per organizational requirements.Follow up with suppliers to ensure timely delivery of materials.Maintain purchase orders, vendor records, and procurement documentation.Coordinate with internal departments regarding material requirements.Monitor stock levels and coordinate for timely replenishment.Address and resolve issues related to quality, quantity, and delivery.Monitor market prices and identify opportunities for cost savings.Ensure compliance with company procurement policies and procedures.Qualification & SkillsB.Tech / B.E., B.Com, or Graduate in any relevant discipline.1-2 years of experience in Purchase, Procurement, or Supply Chain.Good understanding of procurement processes and vendor management.Proficiency in MS Excel and basic MS Office applications.Strong negotiation and analytical skills.Good communication and coordination abilities.Well-organized and capable of handling multiple tasks.
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  • Fresher
  • 2.5 Lac/Yr
  • Dumdum Kolkata
KYC Officer Customer Handling Executive Casa Manager
As a Branch Relationships Executive, you will play a key role in building and maintaining relationships with our clients and partners. This position requires strong communication skills and a positive attitude as you represent the branch. Key Responsibilities:- Client Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.- Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact at the branch.- Problem Solving: Address and resolve any issues that clients may encounter, ensuring prompt and effective solutions to enhance their experience with our services.- Reporting: Maintain accurate records of client interactions and feedback, allowing the branch to track performance and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure a seamless experience for clients and to achieve branch goals collectively.Required Skills and Expectations:- Excellent communication skills, both verbal and written, are essential for effectively engaging with clients and team members.- A proactive and positive attitude towards problem-solving, with a willingness to learn and adapt in a fast-paced environment.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- Basic proficiency in computer applications and a willingness to learn new technologies.- A high school diploma (12th pass) is required; freshers are welcome to apply, as training will be provided.
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  • 2 - 8 yrs
  • 3.8 Lac/Yr
  • Kolkata
Sales Negotiation Skills Problem Solving Presentable Customer Service Interpersonal Skills Business Strategy Strategic Planning
We need Relationship Managers for a leading Bank. Candidate must have background of handling small commercial vehicle loans for minimum 2 years. Freshers & others backgrounds please don't apply for this job. Immediate Joiners are highly preferred. drop your updated CV urgently.
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  • 1 - 7 yrs
  • Sovabazar Kolkata
Customer Relationship Team Management Skills
The Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and success.Key Responsibilities:- Client Relationship Management: Develop and nurture relationships with clients by understanding their needs and providing tailored solutions. This helps in retaining customers and enhancing long-term loyalty.- Communication: Act as the main point of contact for clients and communicate effectively about products and services. Clear communication aids in addressing client queries and building trust.- Problem Resolution: Address and resolve any client concerns or issues in a timely manner. Quick problem-solving enhances client satisfaction and strengthens their trust in the company.- Sales Support: Assist in identifying opportunities for upselling and cross-selling products to clients. This not only boosts sales but also ensures clients are aware of all available services that may benefit them.- Feedback Collection: Gather feedback from clients regarding their experiences and expectations. The information gathered can be used to improve services and meet client needs better.- Reporting: Maintain accurate records of client interactions and prepare regular reports for management review. This ensures that management is informed about client satisfaction and any ongoing issues.To be successful in this role, candidates should possess excellent communication and interpersonal skills, demonstrating the ability to connect with diverse clients. A problem-solving mindset is crucial, along with a strong focus on customer service. Candidates should be proactive, organized, and able to work independently as well as part of a team. Relevant experience in client-facing roles is preferred.
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  • 1 - 6 yrs
  • 5.5 Lac/Yr
  • Kolkata
Recruitment Specialist Life Insurance Branch Sales Marketing Customer Relationship Target Achievement
URGENT HIRING: SALES MANAGER (KOLKATA)Shriram Life Insurance is urgently seeking a dynamic and results-oriented professional to join our team as a Sales Manager for our Kolkata location.Key Responsibilities:* Lead and manage a team of sales professionals.* Achieve and exceed sales targets for life insurance products.* Develop and implement strategic sales plans.* Provide training and mentorship to the sales team.* Build and maintain strong relationships with clients and partners.Requirements:* Proven experience in sales management, preferably in the life insurance industry.* Strong leadership and team management skills.* Excellent communication and interpersonal abilities.* Result-oriented mindset with a track record of achieving targets.* Bachelor's degree is preferred.Contact Information:For any inquiries, please contact us at 9477223934.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Demat Account Executive Direct Sales
Job Responsibilities- Acquire new clients and open Demat & Trading accounts.- Generate business through margin funding and cross-selling of financial products.- Build and maintain strong client relationships.- Achieve assigned monthly sales and revenue targets.- Follow up with prospective clients and convert leads into customers.- Explain company products, services, and investment-related offerings to clients.- Ensure proper documentation and smooth account-opening process.Candidate Profile- Candidates with a sales-oriented and target-driven mindset.- Good communication and convincing skills.- Ability to generate leads and convert prospects into clients.- Experience in stock broking, financial services, banking, insurance, or related sales will be an advantage.- Freshers with strong communication and sales skills can also apply.Contact - 9433778408 (Mr. Subir Das)
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Siliguri
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Team Management Skills Customer Relationship Interpersonal Skills
We are looking for a dedicated Relationship Manager in Kolkata, India, to build and maintain strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a graduate degree.Key Responsibilities:1. Client Engagement: Establish and maintain connections with clients to understand their needs and ensure satisfaction, fostering long-term loyalty.2. Problem Solving: Address client concerns and resolve issues promptly, acting as the main point of contact for inquiries and support.3. Product Knowledge: Stay informed about our products and services to provide accurate information and offer tailored solutions to clients.4. Reporting: Prepare regular reports on client interactions and feedback, helping to improve service and identify growth opportunities.5. Collaboration: Work closely with other departments, such as sales and marketing, to ensure alignment in client servicing and to enhance the overall client experience.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to interact effectively with clients and colleagues. Strong problem-solving abilities are essential for addressing client issues. A basic understanding of client relationship management principles is needed, along with the ability to use customer relationship management (CRM) software. We expect a proactive attitude and the capability to work both independently and as part of a team, ensuring that client needs are met consistently and efficiently. The ability to manage multiple tasks while maintaining attention to detail is crucial in this role.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Sector 2 Salt Lake City Kolkata
Customer Relationship Time Management Public Speaking Proficiency in English
We are looking for a Back Office Officer to support our operations at our office in Sector 2, Salt Lake City, Kolkata. The ideal candidate is organized, detail-oriented, and eager to learn. No experience is necessary, making this a great opportunity for recent school graduates.Key Responsibilities:1. Data Entry: Accurately input and maintain important company information in databases to ensure all records are correct and up-to-date.2. Documentation: Organize and file physical and digital documents, making sure that all paperwork is easy to access and stored properly.3. Support Team Operations: Collaborate with different departments by providing administrative support, which includes preparing reports and handling inquiries.4. Communication: Assist in responding to phone calls and emails professionally, helping to direct inquiries to the appropriate team members.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess basic computer skills, including proficiency in word processing and spreadsheet applications. Good communication skills are essential, as the role involves interacting with team members and clients. Attention to detail and strong organizational skills will help ensure efficient operations. A positive attitude and a willingness to learn will make candidates stand out in this entry-level position.
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Floor Manager - Full Time

Radha Krishna Jewellers

  • 3 - 8 yrs
  • 4.8 Lac/Yr
  • Madhyamgram North 24 Parganas
Customer Relationship Floor Management Team Building Retail Store Operations Store Merchandising Business Development Good Communication Skills Store Operations
As a Floor Manager, you will play a critical role in overseeing daily operations and ensuring a smooth workflow on the floor. This position requires a proactive and organized individual who can manage both staff and customer interactions effectively.Key Responsibilities:- Staff Management: Supervise and guide team members to maintain high performance and morale. This includes training new staff and offering ongoing support to enhance productivity.- Operational Oversight: Monitor daily operations to ensure efficiency and compliance with established procedures. Address any issues that arise to keep everything running smoothly.- Customer Interaction: Engage with customers to provide exceptional service and resolve any complaints or inquiries. This will help create a positive customer experience and encourage repeat business.- Inventory Control: Manage inventory levels by performing regular checks and coordinating with suppliers to ensure adequate stock. This is crucial to meet customer demands without delays.- Reporting: Prepare and present reports on floor operations, staff performance, and sales figures to upper management. This data is essential for making informed decisions.Required Skills and Expectations:Candidates should have 3 to 8 years of experience in a management role, ideally within a retail or hospitality environment. A degree in B.C.A, B.B.A, or B.Com is preferred. Strong leadership and communication skills are essential for motivating staff and interacting with customers effectively. The ability to solve problems quickly and maintain organization in a busy environment is crucial. You should be adaptable and willing to work directly from the office to manage daily operations efficiently.
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Area Debt Manager Jobs For Freshers - Kolkata

Lorax Fanancial Services Private Limited

  • Fresher
  • 4.0 Lac/Yr
  • Metiabruz Kolkata
Collections Management Decision Making Reporting Skills Risk Assessment Time Management Credit Control Problem Solving Debt Management Communication Skills Customer Relationship Management
We are seeking an Area Debt Manager based in Metiabruz, Kolkata. This role is ideal for freshers who are eager to learn and grow in the financial sector. The Area Debt Manager will focus on managing and collecting debts within a designated area.Key Responsibilities: 1. Debt Collection: You will be responsible for contacting clients to collect outstanding debts. This includes following up on payments and negotiating repayment plans. 2. Client Relationship Management: Building strong relationships with clients is important. You will communicate effectively to understand their situations and provide support during the repayment process. 3. Reporting: You will maintain accurate records of all debt collection activities. Regular reporting to management on the status of collections will be required. 4. Problem Solving: When clients face challenges, you will assess situations and propose feasible solutions, ensuring a fair outcome for both the company and the client. Required Skills and Expectations: Candidates should be confident communicators with good negotiation and interpersonal skills. A basic understanding of financial principles will be beneficial. You must be organized and possess strong attention to detail to manage records effectively. As a full-time role, commitment and professionalism are essential. Applicants should be male and have completed at least the 10th grade. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.
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  • 0 - 3 yrs
  • Female
  • Howrah Bridge Howrah
Field Sales B2B Sales Business Development Lead Generation Communication Skills Negotiation Distributor Sales Retail Sales Product Demonstration Sales Closing Order Booking Target Achievement Market Survey Client Acquisition Relationship Building Basic MS Excel WhatsApp Business Time Management Problem Solving
We are looking for a motivated Business Development Executive to promote and sell S&N Enterprise's cleaning and hygiene products. The role involves visiting retailers, distributors, hotels, restaurants, hospitals, and other businesses to generate new orders, build long-term customer relationships, and achieve monthly sales targets. Candidates should have good communication skills, a positive attitude, and a willingness to travel for field sales.
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Customer Service Manager - Full Time - Freshers

Economical Research and Management Pvt.Ltd.

  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Data Analysis Product Verification Computer Application Customer Relationship Customer Service Customer Support
We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- Answer Customer Inquiries: Handle phone calls and responses to emails from customers, providing accurate information and support.- Resolve Complaints: Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- Maintain Customer Records: Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- Provide Product Information: Offer detailed information about products and services to help customers make informed purchasing decisions.- Collaborate with Teams: Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.
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  • 5 - 10 yrs
  • 6.0 Lac/Yr
  • Hooghly
Sales Business Development Relationship Manager Regional Sales
About the Role:Looking an experienced and results-driven Regional Sales Manager (RSM) to lead and expand our B2B sales operations across the entire state. The ideal candidate should have a strong background in business development, channel sales, franchise expansion, and team leadership, with a proven ability to achieve aggressive sales targets.Key Responsibilities:Develop and execute state-level B2B sales strategies to drive business growth.Lead, mentor, and manage the regional sales team to achieve monthly and quarterly targets.Identify and acquire new corporate clients, business partners, and franchise opportunities.Build and maintain strong relationships with key customers and strategic partners.Analyze market trends, competitor activities, and customer requirements to identify new business opportunities.Prepare sales forecasts, MIS reports, and performance reviews for management.Coordinate with operations, marketing, and customer support teams to ensure seamless service delivery.Conduct regular field visits, client meetings, and business presentations across the state.Ensure achievement of revenue, profitability, and customer acquisition goals.Eligibility Criteria:Minimum 5+ years of experience in B2B Sales, Business Development, Logistics, Courier, Supply Chain, FMCG, Telecom, Banking, or related industries.Strong knowledge of the state
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Procurement Executive (Male)

Sarika Consultant Services

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Dharmatala Kolkata
Material Procurement Purchase Planning Vendor Relationship Management Purchase Orders Vendor Negotiation Supplier Management
Procurement Executive with 2-3 years of experience in purchasing and procurement. The ideal candidate should have experience in vendor management, material procurement, and ERP software. Since the company executes projects across India, the candidate should be willing to travel for official work approximately twice a month. Company-provided transportation, accommodation, and food during official travel.
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Telecaller Fresher

SNS Infotech

  • 0 - 1 yrs
  • Ashram Para Siliguri
Lead Generation Database Management Customer Relationship Service & Renewals
We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Durgapur
Customer Relationship Air Ticketing Ticket Booking Ground Management Good Communication Skills
As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their air travel needs. Your main responsibilities include:- Booking Air Tickets: You will handle the reservation process, ensuring customers get the best flights according to their preferences and schedules.- Customer Service: Provide excellent service by answering queries, resolving issues, and assisting customers in selecting travel options that suit their needs.- Issuing Tickets: Your role will involve issuing tickets to customers, ensuring all information is accurate and complies with airline regulations.- Coordinating with Airlines: You will communicate with various airlines to obtain the latest flight information, fares, and promotions to offer customers the best deals.- Maintaining Records: Keep accurate records of bookings, cancellations, and customer interactions to ensure seamless operations and follow-ups.To be successful in this role, you should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as small errors can lead to significant issues in ticketing. You should be comfortable working with computers and various software programs, as ticketing often involves using online systems for bookings. A proactive attitude and the ability to work in a fast-paced environment will help you thrive while ensuring customer satisfaction is always your top priority. Flexibility and a willingness to learn will also be essential, especially if you are new to the industry.
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  • Fresher
  • Howrah
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in assisting our customers and ensuring their satisfaction. This is a full-time remote position, ideal for individuals looking to start their careers.Key Responsibilities:- Answer Customer Inquiries: Respond to customer queries via phone, email, or chat promptly and professionally to provide clear and accurate information.- Resolve Issues: Identify and resolve customer complaints or issues effectively, ensuring a positive experience and maintaining customer loyalty.- Document Interactions: Keep detailed records of customer interactions and transactions using our customer management systems to track and follow up on issues.- Provide Product Information: Share product details, features, and benefits to help customers make informed purchasing decisions.- Follow Up with Customers: Reach out to customers after issue resolution to confirm satisfaction and gather feedback for improving service quality.Required Skills and Expectations:The ideal candidate should have a good command of the English language, both written and spoken. You must be comfortable using computers and familiar with basic software applications. Strong communication skills are essential to engage effectively with customers. A problem-solving mindset will help you address customer concerns efficiently. As a fresh graduate, a positive attitude and eagerness to learn are crucial traits. Additionally, self-motivation and discipline are important since this is a work-from-home role.
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Sales Manager (1-5 Years)

Star Health Insurance

  • 1 - 5 yrs
  • Raniganj
Communication Skills Sales Sales Target Lead Management Target Achievement Sales Strategy Negotiation Skills Convincing Power Field Sales Problem Solving Interpersonal Skills Management Skills Leadership Sales Operations Time Management Channel Sales Marketing Communication Marketing Customer Relationship Direct Sales
We are looking for a Sales Manager to lead our sales team and drive sales growth in Raniganj. The ideal candidate will have 1 to 5 years of experience in sales and a graduate degree.Key Responsibilities:1. Team Leadership: You will manage and motivate a team of sales representatives, ensuring they meet their targets and provide excellent customer service.2. Sales Strategy Development: You will create and implement effective sales strategies that align with our business goals to maximize revenue.3. Market Analysis: You will analyze market trends and customer needs to identify new sales opportunities and improve our current offerings.4. Customer Relationship Management: You will build and maintain strong relationships with existing customers while also identifying potential clients to expand our customer base.5. Performance Monitoring: You will track and report on sales performance metrics, providing regular updates to senior management.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills, allowing them to engage effectively with clients and team members. You should have a proven track record of achieving sales targets. Additionally, a deep understanding of sales processes and strategies is essential. You must be proactive, self-motivated, and able to work independently as well as part of a team. Finally, proficiency in using sales software and tools will be highly valued.
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Vendor Relationship Management (Female)

Sarika Consultant Services

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Bhowanipore Kolkata
Supply Chain Coordinator Vendor Relationships Vendor Negotiation Purchase Coordinator Walk in
VENDOR RELATIONSHIP EXECUTIVEFEMALE (AGE NOT MORE THAN 32 YEARS) Min 2 3 years EXPERIENCED IN SAME JOB ROLE , CANDIDATES MUST HAVE KNOWLEDGE ABOUT MATERIAL INDUSTRY TYPE REAL ESTATEANY GRADUATION + ADVANCED EXCEL + VENDOR MANAGEMENT + GOOD COMMUNICATION IN HINDI BENGALI AND ENGLISH OFFICE TIME 10 AM 6.30 PM (Mon Sat)JOB ROLE : Managing Vendor Relationships, Including Material Follow-ups, FOLLOW UP CALLINGSALARY 16,000/- TO20,000/-PF ESIC FACILITIES AVAILABLELOCATION -BHOWANIPURNearest Metro Station Netaji Bhawan
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  • Fresher
  • 1.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO
We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.Key Responsibilities:- Respond to Customer Inquiries: You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- Provide Product Information: You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- Resolve Issues: You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- Document Customer Interactions: You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- Follow Up With Customers: You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Guest Handling Passenger Handling Customer Relationship Ground Management
Yes. I found Airport Guest Relationship Executive vacancies in Kolkata with salaries reaching your requested range.Best match: Airport Guest Relationship Executive - KolkataCompany: Flyhie AviationLocation: Kolkata / Dunlop area
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  • Fresher
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Airline Operations
As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship Airline Operations Conflict Resolution Language Skills Computer Skills Attention to Detail Product Knowledge Sales Skills Teamwork Time Management Customer Service Communication Calm Under Pressure Cultural Awareness Listening Skills Multitasking Problem-solving Resilience Patience Adaptability Organizational Skills Aviation Personality Development Passenger Service Airline Customer Service Empathy Good Communication Skills
We are looking for an Airlines Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate should have completed at least the 10th grade.Key Responsibilities:- Customer Service: Engage with passengers to provide assistance with flight information, ticket booking, and resolving issues, ensuring a pleasant travel experience.- Ticketing and Reservations: Handle the booking and issuance of tickets, updating travel itineraries, and processing cancellations or refunds as needed.- Flight Coordination: Assist in coordinating flight schedules, check-in processes, and boarding procedures to ensure smooth airport operations.- Documentation: Maintain accurate records of bookings, passenger details, and other relevant information for reporting and operational purposes.- Communication: Communicate important flight updates and other announcements to passengers, ensuring they have all necessary information regarding their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A customer-focused attitude is essential, as is the ability to work in a fast-paced environment. Basic computer skills are necessary for handling reservations and updating flight data. Attention to detail is critical when processing tickets and maintaining records. Flexibility in work hours may be required to accommodate flight schedules, including weekends and holidays. Enthusiasm for the aviation industry will be an added advantage.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Greeting Guests: Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- Providing Information: Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- Assisting with Check-In: Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- Managing Queries and Complaints: Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- Coordinating with Airlines: Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- Maintaining Cleanliness: Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- Effective Communication: You should be able to communicate clearly and confidently with guests, both verbally and in writing.- Customer Service Skills: A good understanding of customer service principles and the ability to remain calm under pressure is essential.- Team Player: You should work well with others, as collaboration with various teams is key to providing excellent service.- Attention to Detail: Being detail-oriented will help you manage guest requests and needs effectively.- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Kolkata
Client Relationship Associate Outbound Calling Client Servicing Client Development Lead Generation Client Management CRE Client Relationship Sales Field Sales
Build and maintain good relationships with existing clients.Communicate with clients through calls, emails, and meetings.Visit client locations for meetings, follow-ups, and relationship management.Understand client requirements and coordinate with internal teams.Resolve client concerns and provide timely support.Maintain records of client interactions and feedback.Prepare reports on client activities and business development opportunities.Ensure high levels of customer satisfaction and retention.
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