Desk Executive Job Vacancies in Gurgaon

- Greet and welcome guests as soon as they arrive: As a front desk executive, you will be the first point of contact for visitors, so it is crucial to create a positive first impression by greeting them warmly and making them feel welcome.- Direct visitors to the appropriate person and office: You will be responsible for directing guests to the right person or department, ensuring seamless communication and efficient handling of queries or requests.- Answer, screen, and forward incoming phone calls: Managing phone calls is an essential part of the job, so you should be able to handle calls professionally, screen them appropriately, and redirect them as needed.- Maintain office security by following safety procedures and controlling access: You will be in charge of maintaining office security by following safety protocols, monitoring access, and ensuring the safety of the workplace environment.- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing: Apart from front desk duties, you may also be required to handle various administrative tasks to support the smooth functioning of the office.Required Skills and Expectations:- Good communication skills: Clear and effective communication with visitors, colleagues, and over the phone is essential.- Professional demeanor: You should maintain a professional and courteous attitude at all times.- Basic computer skills: Familiarity with basic computer operations such as email, word processing, and spreadsheet software.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently.- Customer service orientation: A customer-centric approach to handling inquiries and providing assistance to visitors.

Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills

The Front Desk role involves welcoming and assisting guests, managing check-in and check-out procedures, providing information, and maintaining a clean and organised front desk area. The Front Desk is also responsible for handling service calls and raising service requests. Key Responsibilities Areas: Front Desk 1. Check-in and Check-out: Greet guests, verify their reservation details, and process check-ins. Collect payments, issue room keys, and provide relevant information to guests. Ensure a smooth and efficient check-out process. 2. Service Calls and Bookings: Handle incoming calls and inquiries from guests and potential customers. Assist guests in making reservations and provide information about room availability and hotel services. Manage booking closures, confirmations, and modifications. 3. Guest Information: Provide accurate information about Service Apartment facilities, amenities, and local attractions. Assist guests in arranging transportation, tours, and other services. Maintain up-to-date knowledge of local events and attractions. 4. Front Desk Organisation: Maintain a clean and organized front desk area. Ensure all necessary supplies, forms, and documents are readily available. Manage guest mail, messages, and deliveries. 5. Service Requests: Receive and log service requests from guests. Coordinate with the appropriate departments to fulfil guest requests. Follow up with guests to ensure satisfaction and timely resolution. Key Performance Indicators (KPIs): Front Desk 1. Guest Satisfaction: Ratings and feedback from guest satisfaction surveys. Positive online reviews and ratings. 2. Check-in and Check-out Efficiency: Average check-in and check-out time. Guest wait time at the front desk. 3. Service Call Management: Average response and resolution time for service calls. Guest satisfaction ratings for problem resolution. 4. Booking Management: Accuracy of booking information Timeliness and accuracy of booking closures Walk-in Bookings upselling Upselling Rooms and Services Escalation Handling Pre - requisites Bachelor pass or appeared Intermediate/Fluent in English Age 18 to 26 years

Receptionist with good personality and good communication skill

One Point One Solutions is actively hiring Helpdesk Executives for a blended process (voice + non-voice) in customer service and vendor billing support. We are looking for tech-savvy and detail-oriented individuals with strong English communication skills and prior experience in e-commerce, invoicing, or accounting. Interviews are conducted daily with 20+ openings available!

Job Title: Front Office ExecutiveLocation: Sector 57, Gurgaon, HaryanaIndustry: HotelEmployment Type: Full-timeSalary Range: 18,000 22,000 per month (based on experience)Key ResponsibilitiesGuest Reception: Warmly welcome and assist guests during check-in and check-out processes. -Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings.Customer Service: Address guest inquiries, concerns, and special requests promptly and professionally. Billing & Payments: Process payments, prepare bills, and manage cash transactions efficiently. Communication: Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.Administrative Duties: Maintain accurate guest records, manage phone lines, and handle correspondence.Desired Skills & QualificationsEducation: Minimum 12th grade; a degree or diploma in Hospitality Management is plus.Experience: 13 years in a front office or customer service role, preferably in the hotel industry.Communication Skills: Fluency in English and Hindi; additional languages are a plus. How to Apply: Email: nisha.rani@altruistindia.comWhatsapp: 9499143384

Greet and assist visitors, directing them to the appropriate person or department.Answer, screen, and forward incoming calls professionally.Maintain office organisation by handling supplies, equipment, and security protocols.Support office operations, including cold calling and scheduling appointments

Greet guests/Clients upon arrival in a warm and professional manner, providing a positive first impression. Respond to guest inquiries via phone, email, or in person, providing accurate information about Project.

Front Desk Executive/Receptionist :-1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office.2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required.3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying employees about their guests.4. Scheduling Appointments: Managing meeting room bookings and coordinating with other staff members for schedules.5. Customer Service: Responding to inquiries in person, over the phone, or via email and addressing any concerns.6. Administrative Support: Assisting in clerical work such as photocopying, scanning, filing documents, and handling courier services.7. Managing Office Supplies: Keeping track of office supplies, inventory, and placing orders when necessary.8. Handling Deliveries: Receiving and distributing mail and packages.Skills Required Communication: Strong verbal and written communication skills. Organizational Skills: Ability to handle multiple tasks and manage time effectively. Technical Proficiency: Familiarity with MS Office, email management, and office equipment like printers and fax machines. Customer Service: A positive attitude and ability to interact professionally with visitors and employees. Problem-Solving: Ability to address and resolve issues as they arise in a calm and efficient manner.

*Hiring for Travel Process*IMMEDIATE JOINER ONLYJob Location Gurgaon Work From Office Sr Cust Support Qual: Grad/ UG /BE/BtechExperience: 1 year travel Exp in travel agency, hospitality, travel BPOsVersant 60 CTC: 468850( max 30% on last CTC)In hand: 31243*Call Axis Consultants*8826899003

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

1. Develop strategic policies and programs for corporate travel2.Handle and oversee all travel arrangements (air, lodgings etc.) and operations3.Manage relationships with travel agencies and vendors4.Negotiate contracts or rates with travel service providers.5.Provide advice on travel documents, insurance, import/export regulations etc.6.Process T&E reports and handle reimbursements7.Ensure compliance in all aspects of travel procedures.8.Drive continuous improvement of travel programs.

Managing and coordinating day to day office operation.Coordinating with different departments in the company.She should be presentable and smart enough to handle daily office work.Knowledge of computer is must

Key Responsibilities: Updating and maintaining Database of companys Clients on CRM. Outbound calls to clients for feedback on sales and service delivery and making a report for the same. Managing visitors. Maintain incoming and outgoing courier tracking record. Handle incoming/outgoing calls. Collect, sort and distribute mails, and documents efficiently. Attending guests, interviewees and visitors. Travel arrangement (booking of hotels & air tickets) Coordinate printing of office stationary business cards, letterheads and envelopes, etc. Daily Audit of office Cleanliness. Maintenance of Daily Attendance Report. Maintenance of HRMIS Record. Co-coordinating with HR for Interview and Employee Data. Maintaining all the courier records and receiving the courier. Maintaining the daily visit of employee. Receiving the calls and co-coordinating with employee. Maintaining daily Visitors record. Co-ordinating with HR for their different activity (like birthday Bash, Quiz contest, arrangement of items etc). Keep a check with pantry requirements and do accordingly. On call work given by seniors. Making calls to the client for their details. Handling Stationary records. Follow up and greeting mails to Customer and employee. In charge of utilities and maintenance of furniture Utensil Tracking.

We have vacant of 5 Front Desk Executive Jobs in Gurugram / Gurgaon, Haryana, Front Office Executive, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree Skill Front Office Executive etc.

They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

Accountability:To carry out the day to day administration of the front desk.Handle calendar and appointments of Managing Partners. Responsible for greeting visitors entering or calling the organization, determining the nature and purpose of visitor/caller requests, and directing the visitor/caller to the correct destination.Maintain front desk & meeting rooms.Assisting HR as and when required.Any additional tasks assigned.Skills & AbilitiesStrong interpersonal skills;Ability to work on own initiative and demonstrate high levels of motivation;Highly trustworthy, ethical and discreet;Enthusiastic and hard working person who enjoys being part of a successful and productive team;Flexible and supportive;Detail-orientated and resourceful;Computer literate and IT skills Excellent communication skills

Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.

Job Description:-Facility management which includes monitoring office cleanliness, maintain office equipments, ensure smooth functioning of office assets.Reservation Management i.e hotel and travel booking.Front Desk Management: Greet visitors, answer phone calls, and handleinquiries in a professional and friendly manner.Appointment Scheduling: Manage the reception calendar, scheduleappointments, and coordinate with staff to ensure smooth operations.

Executive Assistant (Female)- MNC Company In Spaze IT Park Gurgaon Job descriptionEmail writing KnowledgeHandling incoming calls & other communicationsRecording information as neededGreeting clients and visitors as neededFixing up meetings & maintaining CalendarUpdating paperwork, maintaining documents, and word processing.Performing office duties that include ordering supplies and managing a records database.Opening, sorting, and distributing, emails

Office Assistant - Guru dronacharya metro station GurgaonCapital Placement ServicesJob descriptionEmail writing KnowledgeHandling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Required Candidate profile