Array ( [0] => helpdesk [1] => pune ) Helpdesk Jobs in Pune,Helpdesk Job Vacancies in Pune Maharashtra
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Helpdesk Job Vacancies in Pune

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Hiring For Helpdesk Executive

Futurism Technologies

  • 1 - 6 yrs
  • Pune
HR Front Desk HRMS Assist Employees Candidates Attendance Leave Management Payroll
Were Hiring HR Help Desk Executive Hinjewadi Phase 1, Pune Futurism TechnologiesAre you an HR professional with 24 years of experience looking for your next opportunity? Join our dynamic HR team and be the first point of contact for employees and visitors while driving smooth HR operations! Position Details:Role: HR Help Desk ExecutiveExperience: 24 YearsDepartment: Human ResourcesReporting To: HR ManagerJoining: Immediate to 7 days Key Responsibilities: Manage HR front desk operations and assist employees, candidates, and visitors Support onboarding & offboarding processes Monitor attendance, leave management & payroll coordination Handle employee grievances and misconduct cases Ensure policy compliance & statutory adherence Drive employee engagement initiatives Maintain HR documentation for audits & inspections Must-Have Skills: Strong verbal & written communication HR operations knowledge (attendance, leave, onboarding/offboarding, grievance handling) Hands-on experience with HRMS Knowledge of labor laws & statutory compliance Professional handling of sensitive matters Nice-to-Have: MS Excel & MIS reporting Experience in employee engagement programs Audit & inspection support Interested candidates can share their updated resume at: sanyogitas@futurismtechnologies.com +91 (20) 67120700 Extn 201 / 9226554403
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Senior Technical Support Executive ( International Voice)

GHRS Training LLP

  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Pune
Laptop Support Hardware Support Snow Service Now Service Now Ticketing Technical Voice Process International Voice DNS DHCP Helpdesk Helpdesk Operations Ticketing Tools L1 Support Service Desk Management
Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Desktop Support Engineer - Pune

Cybaem

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Pune
Networking Hardware Networking Computer Hardware Desktop Support IT Helpdesk Desktop Administration IP Addressing LAN-local Area Network Service Desk OS Installation
Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripherals.Provide support for Windows / macOS / Linux operating systems and applications.Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).Handle user queries related to software, email, antivirus, and office applications.Manage Active Directory (user accounts, password resets, access permissions).Perform system upgrades, patch updates, and security configurations.
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Jobs by Related Category

Desktop Support Engineer (Male)

Minitek Systems India Pvt. Ltd.

Networking Hardware Networking Server Support Service Desk IP Addressing Hardware Installation Desktop Administration Laptop Support LAN-local Area Network Desktop Support IT Helpdesk
Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.
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Helpdesk Coordinator (Only Females)

Rahitech Solution Pune

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Pune
Communication Skills Written Communication Customer Support Client Service
We are looking for a Help Desk coordinator L1 profile to provide technical assistance to our clients.Roles & Responsibilities:- Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector set ups Installation of new equipment to fulfill IT requirements for Components Must possess good customer relation skills, will be interfacing with customers daily Must be able to work unsupervised and perform tasks assigned Diagnoses and resolves more basic or common problems through discussions with end users Assigns 2nd level technology support tickets to appropriate internal departments Tickets all communications within our Enterprise Service Desk system Provides low to moderate level of customer service support for office automation applications, personal computers, and printers Accurately documents and reports problems to technical staff for resolutionAdditional Requirements:- Good communication skills Willing to work in shift and teamwork Salary:- Upto 2.8 LPA Location:- Pune Experience:- 1 + year Education:- Bachelors degree in Information Technology or Computer Science/ Diploma engineering or relevant experience Contact person: - Vishnu kendre Mail ID : vishnukendrerahitech@gmail.com Job Types: Full-time, Permanent Pay: 250,000.00 - 280,000.00 per yearThanks & RegardsVishnu KendreHR Executive
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IT Support Executive (Full Time)

Medicare Job Solutions (A Unit of Anshuman Enterprises )

IT Support Executive IT Support IT Helpdesk Walk in
Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.
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IT Support Engineer (1-3 Years)

Pacific Placements and Business Consultancy Pvt. Ltd.

IT Helpdesk IT Infrastructure Support LAN Support IT Support Engineer Walk in
IT Support Engineer Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and networking problems.Maintaining good client relations.Tracking and managing work records.Compiling job reports.IT Support Engineer Requirements:Bachelors degree in information technology or computer science.Proven work experience as a technical support engineer.Knowledge of web services, API, and IP-based protocols.Experience with scripting languages such as Perl or Shell.Knowledge of computer hardware and networking systems.Good time management skills.Good interpersonal skills.Ability to troubleshoot complex hardware and software issues.Excellent written and verbal communication skills.Ability to think critically.
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Jobs by Popular Location

Computer Hardware & Networking Engineer

Alvis Technologies Pvt. Ltd.

  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Pune
Networking Computer Hardware Desktop Support IT Support Helpdesk Hardware Networking
We are Pvt ltd company engaged in integration of Computers, Networking, CCTV systems. We are requiring full time Senior IT Hardware support engineer. Good Knowledge on desktop OS and Server OS who can take care of installation of OS, Windows Operating system support, Installation of Desktop and Laptop applications, Software Upgrade, Configuration of Printer, Commercial grade Wifi projects, Emails, LAN Problems, Troubleshoot basic IT problems. Extensive Knowledge of fiber optics termination, Wi-Fi setups and CCTV systems is added advantage.
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Desktop Support Engineer

Manki Job Staffing Services

Desktop Support Service Desk IT Helpdesk
Immediate Hiring for IT Support executive (Desktop support) Experience: 1 to 4 yearsQualification:-Bachelors degree in computer science or information technology or Diploma Job Description:This is in addition to the usual tasks an IT department of a hospital performs such as providing network infrastructure, IT security, server maintenance, software deployments and so on. IT departments in hospitals are also responsible for desktop support and running the help desk
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Help Desk Engineer

Enexperts Consulting (Opc) Pvt. Ltd.

Technical Helpdesk Help Desk Engineer IT Help Desk Walk in
Designation: Help Desk EngineerLocation- Goa, Chandigarh, Mumbai, Pune, RajasthanGeneral Position Summary: Technical person having good knowledge of Wi-Fi networks and resolve guest internet related issues. Roles & Responsibilities: Wi-Fi and Network troubleshooting ISP Coordination in case of link failure NMS Monitoring Maintain Inventory Access point configuration Daily Report Job Skills & Abilities Guidelines: Excellent problem-solving skills and communication.Salary- 15,000.00 - 17,500.00in hand and CTC will be 19,400.00 - 21,900.00 per month depending upon the knowledge and interview performance.
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Computer Hardware & Networking Engineer

Shreeyog Computers

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Bhosari Pune
Networking Computer Hardware Desktop Support Software Installation IT Support Helpdesk
We are Hiring Computer Hardware Network Engineer for Urgent Basis They have Own Bick for Field Work We Can Scheduled Immediately Interview.
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IT Helpdesk Engineer

Prime Info Solutions Pvt Ltd

  • 3 - 5 yrs
  • 3.8 Lac/Yr
  • 112221
Networking Desktop Support IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Operations
Level 2 support with good knowledge over Hardware/Software/Network/Outlook/Citrix
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IT Manager

Acceligize

  • 4 - 7 yrs
  • 1.3 Lac/Yr
  • Pune
Networking ERP Implementation IT Budgeting IT Procurement Helpdesk Management
Maintaining Monthly Reports from Server and perform audits Supporting IT and Admin procurement and Managing the assets Front and Back end support in client and customer queries ISP related issues Managing the procurement and conversation with the vendor regarding procurement of IT Assets as per the organization requirement. Remote Management (SSH, PUTTY, RDP) Windows Administration, TCP/IP Network Troubleshooting Server hardware planning & implementation, troubleshooting and maintenance. Working experience on Firewall - Rules implementation Hands on experience on Active Directory Domain Controller Experience on configuring SIP and IP-PBX Servers and IP Phone configuration Configuration and Monitoring access/biometric control User/Group Administration: Adding a New User Account, Modifying/Deleting User Account, Locking and Unlocking user accounts and Application Troubleshooting. Creating and deployment of Group policies from AD to client machines DHCP, DNS, Active Directory and Local Area Network Issues. Committed team player with strong analytical and problem-solving skills, Willingness to relocate and ability to quickly adapt to new environments & technologies, dedicated to successful project completion with excellent communication and interpersonal skills. Manage technologies and provide administrative assistance for various systems One must have expertise in Windows, Firewall, OS Server, PBX, VOIP, VMware. Knowledge on SQL/Database Management will be an added advantage. Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems
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Service Desk

Shivoham Infotech

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Pune
Desktop Support IT Helpdesk Technical Helpdesk IT Service Desk IT Support Incident Management Remote Support Help Desk Operations IT Service Desk Analyst
Hi,Job Description for centralized IT service desk agentRoles and Responsibilities:Understand organizations current and ongoing process.Patiently listen to callers queries / issues and understand it technically / process wise.Provide L1 voice, email, and chat support for L1 IT Issues and queries.Quickly diagnose and troubleshoot basic technical (L1) issues, refer internal KB articles to provide accurate solutions.Ability to quickly understand the root of reported IT issues.Provide resolutions within agreed time limits (Defined SLAs).Properly and timely escalate unresolved issues to appropriate internal teams.Ensure all issues are properly logged.
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Technical Support Specialist

HR Central

  • 4 - 10 yrs
  • Pune
Technical Support Customer Relationship Customer Support Client Relationship Technical Consultant Technical Helpdesk
Duties and responsibilities Provide technical and application support via phone as per the queues and customer needs. Understand the issue reported and ensure accurate resolution to customers, backed with complete documentation. Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledge base articles. Contributes to new procedures and updates as needed. Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience. Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the Sr. Manager.Qualifications Only Science Graduates/Post GraduatesExperience Technical Customer Support experience from 1-3 years in troubleshooting; relevant exposure and experience in software applications (Android & iOS), building management systems, access control systems, enterprise & building system integrations, APIs, BACnet, HTTPS, server-based offerings, and calendaring systems (i.e., Outlook, etc.) is desirable. Voice and phone support experience is a must (especially North American region) Electronic background would be an add on skillKnowledge, skills, and abilities required Excellent verbal and written communication skills (email writing skills) Good overall knowledge of related software offerings Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 5.30pm to 2.30am IST.)
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IT Desktop Engineer

IT Sure Solutions

System Administration Operating Systems Hardware Networking Network Engineering Desktop Support IT Helpdesk Desktop Engineering Desktop Administration Hardware Engineering
Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services
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Tech Support Executive

Orcapod Consulting Services Private Limited

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Bangalore Highway Pune
L2 Trouble Shooting Voice Support Technical Support Executive Technical Support Customer Support Customer Care Customer Relationship Client Relationship Technical Consultant Technical Helpdesk Customer Service
Description: Summary: The main function of a Technical Support Analyst is to provide 3rd line or specialist support to computer system users. The Support Analyst is responsible for providing support to server infrastructure, LAN WAN networks and VMWare by answering questions or resolving problems in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity Consult on server/network/application problems and provide suitable solutions Enter commands and observe system functioning to verify correct operations and detect errors Maintain full documentation of communication transactions, problems and remedial actions taken, or other solution activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Skills: Excellent communication and interpersonal skills Strong knowledge of procedures used for installations, modification, maintenance and repair of IT hardware and softwareExperience/Education: Bachelor's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage ones time Experience in 3rd line or specialist support Experience in Hyper-v or VMWare support Experience supporting Microsoft 365, Active Directory, Windows 10, Strong network experience 2 to 4 years experience
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IT Support Engineer

argot it solutions

Networking Desktop Support IT Helpdesk IT Service Desk Software Support IT Infrastructure Support
Responsibilities for Technical Support Engineer Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Actively update, maintain and monitor all aspects of computer networks Install and configure computer systems and applications within the companyWork- remote full timeLocations- PAN INDIA
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Desktop Support Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

Desktop Support IT Helpdesk Walk in
We have vacant of 7 Desktop Support Engineer Jobs in Wadgaon Sheri, Pune, Maharashtra,Pune, Maharashtra, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Desktop Support,IT Helpdesk etc.Bike is Mandatory Filed Work
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Computer Hardware & Networking Engineer

Alvis Technologies Pvt. Ltd.

  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Pune
Networking Computer Hardware Desktop Support IT Support Helpdesk Hardware Networking
We are Pvt ltd company engaged in integration of Computers, Networking, CCTV systems. We are requiring full time Senior IT Hardware support engineer. Good Knowledge on desktop OS and Server OS who can take care of installation of OS, Windows Operating system support, Installation of Desktop and Laptop applications, Software Upgrade, Configuration of Printer, Commercial grade Wifi projects, Emails, LAN Problems, Troubleshoot basic IT problems. Extensive Knowledge of fiber optics termination, Wi-Fi setups and CCTV systems is added advantage.
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