Front Office Executive

The Altruist Hotels

Job Title: Front Office Executive

Location: Sector 57, Gurgaon, Haryana

Industry: Hotel

Employment Type: Full-time

Salary Range: 18,000 22,000 per month (based on experience)

Key Responsibilities

Guest Reception: Warmly welcome and assist guests during check-in and check-out processes.

-Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings.

Customer Service: Address guest inquiries, concerns, and special requests promptly and professionally.

Billing & Payments: Process payments, prepare bills, and manage cash transactions efficiently.

Communication: Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.

Administrative Duties: Maintain accurate guest records, manage phone lines, and handle correspondence.

Desired Skills & Qualifications

Education: Minimum 12th grade; a degree or diploma in Hospitality Management is plus.

Experience: 13 years in a front office or customer service role, preferably in the hotel industry.

Communication Skills: Fluency in English and Hindi; additional languages are a plus.

How to Apply:

Email:

Whatsapp:

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Bachelor of Hotel Management, Post Graduate Diploma, M.A

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office