Front Office Job Vacancies in Gurgaon

Greetings from Research Pixie!We have a requirement for the role of Frontend Operations Executive. Kindly let me know if you are interested for the sameDesignation - Front-end operations (Client handling role, not into sales) Company Name - Research PixieCompany Location - T-444, 3rd Floor, Tower B, Ansal Corporate Plaza, Palam Vihar, Sector 3, Gurugram, Haryana 122017 (Work from Office)Job Description -Attending to new clientsUnderstanding client tasks and handing them over to the fulfillment teamEnsure on-time delivery of contentUnderstand and resolve client requests at the earliest Ensure client retentionAcquire new clientsHelp the team meet its organizational targetsExpected joining - Immediate Working Days - 6 days workingShift Timings - 8-9 hours (7 am - 4 pm; 1 pm - 10 pm, 10 am - 7 pm). The current requirement is in the night shiftWeek off - On a weekday (Sunday is not fixed off)Retention Bonus - After 18 months of completionSalary - 18k- 22k in-hand per month- Upto 24k GrossRequirement - Typing speed of 32 wpm & Excellent communication skillsPFB the details of the company -Research Pixie is a start-up firm that provides Academic Writing Services in varied Subjects to overseas students. Founded By Mr. Sayam Gupta & Mr. Manik Gupta in 2016.

We are looking for an organized and proactive Admin Executive to join our team in Gurgaon. The ideal candidate will have 2 to 3 years of relevant experience and a background in B.A or B.B.A.**Key Responsibilities:**- **Office Management:** Oversee daily office operations to ensure a smooth workflow and maintain a productive work environment.- **Administrative Support:** Provide administrative assistance to various departments, including managing schedules, organizing meetings, and preparing documents.- **Communication Coordination:** Handle internal and external communication, ensuring timely responses and effective interactions between teams and clients.- **Record Keeping:** Maintain and update company records, files, and databases, ensuring all information is accurate and easily accessible.- **Supplies Management:** Monitor and manage office supplies inventory, placing orders as needed to ensure that staff have the necessary resources.- **Event Coordination:** Assist in planning and organizing company events and meetings, coordinating logistics to ensure successful execution.**Required Skills and Expectations:**- Strong organizational and time management skills to handle multiple tasks efficiently.- Excellent verbal and written communication skills to interact effectively with team members and clients.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and able to quickly learn new software tools.- Attention to detail and accuracy in handling administrative tasks and maintaining records.- Ability to work independently as well as collaboratively within a team environment.- A proactive approach to problem-solving and adaptability to change in a fast-paced setting.

perform administrative tasks, maintain office tidiness, greet visitors, answer phones and send emails. They're often the first representative of the company to greet clients and communicate with vendors. Receptionists may also support their colleagues by handling clerical duties.

We are looking for a female Office Receptionist to join our team in Gurgaon. This is a full-time position for someone who is eager to learn and grow in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients as they arrive, ensuring they feel comfortable and acknowledged during their visit.- **Answering Calls:** Handle incoming phone calls, directing them to the appropriate personnel, and providing information as needed.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping an accurate calendar to facilitate smooth operations.- **Maintaining Office Supplies:** Keep track of office supplies and assist in ordering new stock when necessary to ensure the office is well-equipped.- **Administrative Support:** Assist with various administrative tasks, including filing, data entry, and organizing documents to maintain an orderly office environment.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. We are looking for someone who has good communication skills, both verbal and written, and can interact effectively with clients and staff. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills, including familiarity with office software, are expected. Attention to detail and the ability to multitask will help the candidate manage various responsibilities efficiently. A positive attitude and willingness to learn are essential traits for success in this role.

Handling walking Customers, Sales and convincing, telephone handling, computer work, good communication, good personality..

Core ResponsibilitiesDaily Operations: Manage bookings, guest flow, room readiness, and facility cleanliness.Staff Management: Recruit, train, and schedule therapists, estheticians, and receptionists; conduct performance reviews.Customer Excellence: Resolve guest complaints, handle VIP arrivals, and ensure every client receives personalized care.Financial Oversight: Develop budgets, track monthly P&L statements, manage payroll, and set pricing strategies.Inventory & Vendors: Oversee retail and professional product stock levels, coordinate with suppliers, and manage equipment maintenance.Marketing & Sales: Develop promotional packages, seasonal offers, and loyalty programs to drive revenue.

- Greet and welcome guests as soon as they arrive: As a front desk executive, you will be the first point of contact for visitors, so it is crucial to create a positive first impression by greeting them warmly and making them feel welcome.- Direct visitors to the appropriate person and office: You will be responsible for directing guests to the right person or department, ensuring seamless communication and efficient handling of queries or requests.- Answer, screen, and forward incoming phone calls: Managing phone calls is an essential part of the job, so you should be able to handle calls professionally, screen them appropriately, and redirect them as needed.- Maintain office security by following safety procedures and controlling access: You will be in charge of maintaining office security by following safety protocols, monitoring access, and ensuring the safety of the workplace environment.- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing: Apart from front desk duties, you may also be required to handle various administrative tasks to support the smooth functioning of the office.Required Skills and Expectations:- Good communication skills: Clear and effective communication with visitors, colleagues, and over the phone is essential.- Professional demeanor: You should maintain a professional and courteous attitude at all times.- Basic computer skills: Familiarity with basic computer operations such as email, word processing, and spreadsheet software.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently.- Customer service orientation: A customer-centric approach to handling inquiries and providing assistance to visitors.

Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills

She should be able to handle patients in clinic and also be able to make calls and help with stocking of medicines.

The Front Desk role involves welcoming and assisting guests, managing check-in and check-out procedures, providing information, and maintaining a clean and organised front desk area. The Front Desk is also responsible for handling service calls and raising service requests. Key Responsibilities Areas: Front Desk 1. Check-in and Check-out: Greet guests, verify their reservation details, and process check-ins. Collect payments, issue room keys, and provide relevant information to guests. Ensure a smooth and efficient check-out process. 2. Service Calls and Bookings: Handle incoming calls and inquiries from guests and potential customers. Assist guests in making reservations and provide information about room availability and hotel services. Manage booking closures, confirmations, and modifications. 3. Guest Information: Provide accurate information about Service Apartment facilities, amenities, and local attractions. Assist guests in arranging transportation, tours, and other services. Maintain up-to-date knowledge of local events and attractions. 4. Front Desk Organisation: Maintain a clean and organized front desk area. Ensure all necessary supplies, forms, and documents are readily available. Manage guest mail, messages, and deliveries. 5. Service Requests: Receive and log service requests from guests. Coordinate with the appropriate departments to fulfil guest requests. Follow up with guests to ensure satisfaction and timely resolution. Key Performance Indicators (KPIs): Front Desk 1. Guest Satisfaction: Ratings and feedback from guest satisfaction surveys. Positive online reviews and ratings. 2. Check-in and Check-out Efficiency: Average check-in and check-out time. Guest wait time at the front desk. 3. Service Call Management: Average response and resolution time for service calls. Guest satisfaction ratings for problem resolution. 4. Booking Management: Accuracy of booking information Timeliness and accuracy of booking closures Walk-in Bookings upselling Upselling Rooms and Services Escalation Handling Pre - requisites Bachelor pass or appeared Intermediate/Fluent in English Age 18 to 26 years

Receptionist with good personality and good communication skill

Manage and supervise housekeeping.Serve tea and coffee.

Receptionist job should have good communication skills, handle telephone calls, basic computer knowledge, should have working knowledge of English. Should be able to handle front desk work

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep inventory of stockUpdate calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

For more details, contact:Mobile: +91-9818414084 ( wats app only)Email: alka.hrconnect@gmail.com

Job Title: Front Office ExecutiveLocation: Sector 57, Gurgaon, HaryanaIndustry: HotelEmployment Type: Full-timeSalary Range: 18,000 22,000 per month (based on experience)Key ResponsibilitiesGuest Reception: Warmly welcome and assist guests during check-in and check-out processes. -Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings.Customer Service: Address guest inquiries, concerns, and special requests promptly and professionally. Billing & Payments: Process payments, prepare bills, and manage cash transactions efficiently. Communication: Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.Administrative Duties: Maintain accurate guest records, manage phone lines, and handle correspondence.Desired Skills & QualificationsEducation: Minimum 12th grade; a degree or diploma in Hospitality Management is plus.Experience: 13 years in a front office or customer service role, preferably in the hotel industry.Communication Skills: Fluency in English and Hindi; additional languages are a plus. How to Apply: Email: nisha.rani@altruistindia.comWhatsapp: 9499143384

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

Front Desk Executive/Receptionist :-1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office.2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required.3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying employees about their guests.4. Scheduling Appointments: Managing meeting room bookings and coordinating with other staff members for schedules.5. Customer Service: Responding to inquiries in person, over the phone, or via email and addressing any concerns.6. Administrative Support: Assisting in clerical work such as photocopying, scanning, filing documents, and handling courier services.7. Managing Office Supplies: Keeping track of office supplies, inventory, and placing orders when necessary.8. Handling Deliveries: Receiving and distributing mail and packages.Skills Required Communication: Strong verbal and written communication skills. Organizational Skills: Ability to handle multiple tasks and manage time effectively. Technical Proficiency: Familiarity with MS Office, email management, and office equipment like printers and fax machines. Customer Service: A positive attitude and ability to interact professionally with visitors and employees. Problem-Solving: Ability to address and resolve issues as they arise in a calm and efficient manner.