Array ( [0] => customer-support-coordinator [1] => pune ) Customer Support Coordinator Fresher Jobs in Pune | Latest Vacancies
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Customer Support Coordinator Fresher Jobs in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Care Service Marketing Inbound Calls Good Communication Customer Retention Basic Computers
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.
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  • Fresher
  • 1.5 Lac/Yr
  • Bibwewadi Pune
Service Desk Tools Knowledge Base Analytical Thinking Documentation Customer Support Problem Solving
Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement
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  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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Back Office Coordinator - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Swargate Pune
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language
As a Back Office Coordinator, you will be responsible for coordinating administrative tasks and ensuring smooth operations in the back office. Your key responsibilities include managing paperwork, maintaining office supplies, organizing files, and assisting with data entry tasks. You will be required to communicate effectively with other team members and handle office tasks efficiently. The ideal candidate should have a graduate degree, strong organizational skills, attention to detail, and the ability to work well in a fast-paced environment. Prior experience in back office operations is preferred but not mandatory. This is a full-time position based in Swargate, Pune, requiring the candidate to work from the office.
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Hiring Freshers || Sales Coordinator

Convertex India Pvt. Ltd.

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Microsoft Office Sales Administration Coordination Skills Customer Care Payment Followup Order Processing Sales Fmcg Sales Communication Convincing Power
Sales CoordinatorExperience 2 Months to 1 Year ________________________________________Key Responsibilities Make outbound calls to potential customers using provided data Receive and handle inbound customer calls professionally Explain company products/services clearly and confidently Identify customer needs and generate qualified leads Follow up with interested customers regularly Maintain accurate call records and customer details in CRM/Excel Achieve daily, weekly, and monthly calling and lead targets Handle customer queries, objections, and complaints politely Coordinate with the sales team for lead closure Ensure high levels of customer satisfaction________________________________________Required Skills & Qualifications Graduate in B.Com / BBA / MBA Minimum 3-4 months in sales coordination or related role Good verbal communication skills Ability to persuade and negotiate Basic computer knowledge (MS Excel, CRM preferred) Comfortable with targets and performance metrics Positive attitude and willingness to learn.
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Retail Sales Sales Administration Salse Coordination Skills Channel Sales Customer Support
*Job Summary*We're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.*Key Responsibilities*1. Sell subscription plans to clients2. Generate leads and convert them into sales3. Increase revenue for the company4. Engage with potential clients through calls and meetings5. Meet minimum sales targets consistently6. Do follow ups they will get leads from the management *Compensation*- Salary: 15,000 - 30,000 per month- Incentives: Up to 60,000 for depends upon performance Earn upto 80-1 lack according to the performance *Probation Period Details*- Duration: One week training- Data Provision: We'll provide you with relevant customer data- Expectations: Sell at least two subscription plans within the probation period*Post-Probation Expectations*- Payroll Commencement: Your salary will start once you successfully complete the probation period- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectations*Work Arrangement*- Hybrid/Remote: Flexible work arrangement with options to work from home or officeIf you're a driven and sales-focused individual, apply now to join our team!
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Pimpri Chinchwad Pune
Customer Service Coordination Skills
Managing daily office operations, scheduling appointments, handling correspondence, and maintaining office supplies. Data Management:Accurate and timely data entry into company databases, organizing and maintaining both physical and digital records. Document Handling:Assisting in the preparation and processing of documents, ensuring proper filing and record-keeping. Communication and Coordination:Facilitating communication between different departments, coordinating tasks, and ensuring smooth information flow.
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Airport Customer Service Associate Fresher

Skyview India Academy Private Limited

Customer Management Customer Acquisition Customer Relationship Customer Support Coordinator
A Customer Support Executive's job is to help customers with their questions, issues, and feedback, ensuring a positive experience and building relationships through various communication channels like phone, email, or chat.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Model Colony Pune
Microsoft Office Customer Support Coordination Skills
1) Training should be provided to candidate.2) Required Two Wheeler with license3) Good Communication required.4) Field work is also .
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Opening For Customer Support Coordinator

Credence Resource Management

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Kharadi Pune
Customer Retention Strategic Communication Voice Support
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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  • 0 - 2 yrs
  • Pune
Soft Skills Computer
Travel Blended process (Email/Chat and Voice) Flight and Hotel Booking Excellent coms in English 24/7 Any shift - Cab facility would be there in any shift Qualification: Minimum 12th pass Salary: 21k CTC - 24k CTC Domestic Premium process - Inbound Voice process Good coms in English Minimum 12th pass 24/7 any shift 15k CTC -
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Pune
Office Administrator
As a Office assistance person need to do various duties as follow Receiving Service / Breakdown calls from customers Giving calls to Field team and doing follow up Closing call and sending communication to customer Making cold calls for new sales Handling back end activities like checking inward and out ward materials, Making Invoices, Checking bills. Filing and other miscellanies activitiesCandidate profileCandidate shall be graduate with good command on spoken and written English, Sincere and good grasping to learn new things. Interested candidate can send mail to elevatech.mumbai@gmail.com or call on 9892900660
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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Good Communication Skills Talkative Helping Direct Sales Tele Sales Quick Learner Interpersonal Skills Well Groomed Wellness Coach Microsoft Office Service Desk Customer Care Coordination Skills Customer Support Payment Followup
The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.
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  • 0 - 3 yrs
  • Swargate Pune
Computer Operations Customer Focus Basic Computer Skills
Back office executive work Team building team handling Company representative
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Sales Coordinator Freshers

Accucia Softwares Pvt Ltd

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Wakad Pune
Customer Care Lead Generation Cold Calling Sales Coordinator Sales Executive
Job Summary: We are currently seeking a motivated and dynamic Sales Coordinator to join our team and contribute to our mission of driving growth through effective sales strategies and client relations. As a Sales Coordinator at Accucia Softwares, you will play a pivotal role in generating new business opportunities and nurturing client relationships. This position requires a keen interest in the IT industry, coupled with the ability to understand and promote our products effectively. The ideal candidate should have expertise in lead generation, particularly through platforms like LinkedIn, Apollo, and ZoomInfo, and possess strong coordination and communication skills to facilitate sales processes.Key Responsibilities:Lead Generation: Expertly utilize platforms such as LinkedIn, Apollo, and ZoomInfo to generate qualified leads. Understand the IT landscape to identify potential clients who would benefit from our products and services.Demo Meetings: Schedule and set up demo meetings with potential clients to showcase our products.Client Coordination: Attend product demos and discussions, acting as a liaison between the sales team and clients. Ensure all client questions are addressed and follow up to move the sales process forward.Sales Support: Provide comprehensive support to the sales team by managing schedules, creating reports, and assisting in the development of sales strategies.Cold Calling: Engage in cold calling strategies to reach out to potential clients, introducing them to Accucia Softwares and identifying opportunities for engagement.Feedback Collection: Gather feedback from clients post-demo to refine sales strategies and product offerings. Ensure a loop of continuous improvement in our sales approach.Skills & Qualifications:Bachelors degree in Business, Marketing, IT, or related field (preferred).0-1 year of experience in sales, preferably with a background or strong interest in the IT industry.
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Opening For Business Development Executive

Knowlathon It Services Private Limited

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Pune
Inside Sales Lead Generation Sales Coordinator Inside Sales Executive Business Development Executive Customer Relationship Executive
Job Description Generating leads through calls, emails, social media. Engaging with potential customers for information on products and features. Understanding customer requirements and proposing right courses andsolutions. Nurturing and closing leads by effective follow-ups and negotiations. Achieving revenue targets thru comprehensive portfolio offering.Skills Good verbal and written communication. Internet and Microsoft office proficiency. Ability to work with teams in goal-oriented environment. Willingness to take accountability and provide customer solutions.Remuneration 312000 per year. Attractive monthly incentives and rewards.
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Sales Coordinator (Female)

Everest Ayurvedalay

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Pune
Retail Sales Corporate Sales Channel Sales Customer Care Sales Coordinator
1.position: Sales Coordinatorwe are Looking for a Responsible and Experienced Sales Coordinator to Join Our Enterprise Sales Team. the Accountability and Responsibility of this Role Entails Providing Sales Operational Support to Our Sales Team. a Successful Sales Coordinator Should Ensure the Efficient and Smooth Day-to-day Operation of Our Office.job Profile:excellent Written and Verbal Communication Skillsstrong Organizational Skills with the Ability to Multi-taskexcellent Time Management Skills and the Ability to Prioritize Worktaking Charge of Weekly and Monthly Sales Reporting.maintaining Opportunities and Account Details in Crm.providing Support to the Sales Team for Proposal Building.coordination with Field Engineer and Customerhandling the Quotations Proposals, Payment Recovery.solving Their Queries, as per the Product Information Required.keep the Track of Sales Orders , Reporting to Concern Head,qualification:bachelor's Degree or Equivalent Experiencepositive Attitudeability to Adapt New Thing Quicklypreferred: - Female.job Location: Bhosari Pune proficiency in Ms Office (ms Excel and Ms Powerpoint, in Particular).salary: as per Industry Standard
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Opening For Customer Relationship Executive

Posh Puppy Technologies Pvt. Ltd.

  • 0 - 3 yrs
  • Pune
Good Communication Customer Relationship Sales Consultant Sales Coordinator
Key responsibilities of a Customer Relations Executive may include:- Customer Interaction: They interact with customers through various channels, such as phone, email, chat, or in-person meetings, to address inquiries, resolve issues, and gather feedback.- Problem Resolution: They work to solve customer problems, complaints, or issues by coordinating with different departments within the company, including sales, marketing, and support.- Customer Feedback: Collecting and analyzing customer feedback to identify trends, common issues, and areas for improvement. They may use customer relationship management (CRM) software to track customer interactions and feedback.- Communication: Keeping customers informed about new products, services, or promotions and maintaining a proactive line of communication with them.- Customer Satisfaction: Measuring and monitoring customer satisfaction, ensuring that customers are happy with their experiences and addressing any dissatisfaction promptly.- Customer Retention: Developing strategies to retain existing customers by building strong, lasting relationships and offering solutions that meet their needs.- Cross-Selling and Up-Selling: Identifying opportunities to promote additional products or services to existing customers to increase revenue and customer value.- Reporting: Preparing reports and presentations for management, summarizing customer feedback, key performance indicators, and trends.
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Sales Coordinator (0-1 Years)

Pacific Placements and Business Consultancy Pvt. Ltd.

Retail Sales Channel Sales Customer Care Direct Sales Sales Coordinator Walk in
Job Title: Sales CoordinatorJob Summary:The Sales Coordinator is responsible for supporting the sales team in achieving revenue targets, coordinating sales activities, and providing administrative assistance to ensure efficient sales operations.Key Responsibilities:Sales Support:Assist sales representatives with order processing, invoicing, and other administrative tasks.Generate and maintain sales reports, dashboards, and performance metrics.Respond to customer inquiries and provide pre-sales and post-sales support.Communication and Coordination:Facilitate communication between sales team members, other departments, and external stakeholders.Coordinate meetings, conferences, and events related to sales activities.Collaborate with marketing to ensure alignment between sales and marketing strategies.Documentation and Record Keeping:Maintain accurate and up-to-date customer and sales records in the CRM system.Prepare and organize sales contracts, proposals, and other documentation.Track and manage inventory levels to ensure product availability for sales.Order Processing:Process and track sales orders, ensuring timely and accurate delivery.Collaborate with logistics and shipping teams to coordinate product deliveries.Address any issues or discrepancies related to orders.Customer Relationship Management:Build and maintain positive relationships with customers, addressing their needs and concerns.Gather customer feedback and communicate it to the sales and product development teams.Market Research:Conduct market research to identify potential leads and market trends.Assist in analyzing competitors and market conditions to support sales strategies.Qualifications and Skills:Bachelor's degree in business, marketing, or a related field.Proven experience in a similar sales support or coordination role.Strong organizational and multitasking skills.
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