Female - Service Desk Coordinator - Full Time

Job Description for Service Coordinator

Assessing clients' needs of work.

Overseeing the required things to be informed and collected from client regarding work.

Explaining to clients how our solutions can resolve their issues.

Resolving issues that arise concerning the problems and timely resolution.

Answering phone calls and emails.

Scheduling appointments for site visit of engineers for clients

Maintaining and tracking day to day clients' service records

Updating daily dispatch, e-mails and AMC book in excel.

Staying current on new services we develop.

Evaluating our services and helping to identify areas of improvement

• Experience

  Fresher

• No. of Openings

  1

• Education

  Diploma (Electrical, Electronics/Telecommunication, Engineering)

• Role

  Service Desk Coordinator

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  B-10 Dew drop villa, 3rd floor, opp Canara Bank, Swami Vivekananda road, Bibvewadi, Pune: 411037