Customer Representative Job Vacancies in Gandhinagar

Make a call in Us Healthcare industry Resolve the Queries it is the Script based calling

About Us:Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other. Visit us: www.etechgs.comQualification Required: Qualification: HSC or Graduate Experience: Fresher/ ExperiencedWe expect you to have: Experience in outbound sales is a plus, but freshers are welcome to apply if they demonstrate strong communication, negotiation skills, and a passion for sales. Clear and effective communication skills in English while being able to communicate clearly, confidently and politely. Exceptional sales and negotiation skills, with an ability to engage U.S.-based customers over the phone confidently. Familiarity with U.S. business standards or a willingness to learn and adapt quickly. High resilience and adaptability, with the ability to handle challenging sales situations. The ability to handle rejection Detail-oriented with strong organizational skills. A proactive, target-driven approach, with motivation to learn and succeed in a competitive sales environment. Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals Proficient in Customer service sales Knowledge of record management procedures & processes (is a plus) Effective analytical, problem-solving, and decision-making skills Must pass pre-hire exam with 80% or higher. Ability to multitask and work under pressure. Must be able to work in a team oriented, high demand and fast paced environmentWhat Youll Be Doing: Conduct outbound & Inbound calls to U.S. business customers, presenting our c

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Role Overview:We are looking the candidate with excellent communication skills and good computer literacy.Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification2. Calling the insurance carriers based on the appointment received by the clients3. Calling insurance companies to get the status of the unpaid claims4. Willing to work in any process pertaining to voice based on the requirement5. Maintain the individual daily logs6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs7. Work cohesively in a team setting, Assist team members to achieve shared goals8. Communication / Issue escalation to seniors if there is any in a timely mannerSkills Required: Candidate should be with strong logical capabilities, analytical and problem-solving skills Good knowledge of MS Office and familiarity with relevant computer applications Excellent communication skills Convincing skills Attention to Detail Deadline-Oriented Confidentiality Time Management Data Entry Management Accuracy Initiative and TeamworkExperience Range: Experienced with International Voice processOur EVP (Employee Value proposition) 5 Days working 30 Earned Leaves during calendar Year Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership) Performance bonus & Loyalty Bonus Benefits Standard Salary as per market norms Equal career opportunities, No discrimination Magnificent & Dynamic Culture Festival celebrations & fun events

Domestic Process Inbound/Outbound Process Process on Calling Resolving customer queries through phone calls Age Limit: 18 to 30 years

Job DescriptionThe candidate should have the ability to help customers via Online Chat, Phone, or Remote Support.Responsibilities1. Identify customer needs and assist customers in selecting suitable products.2. Update our internal databases with information about technical issues and useful customer conversations.3. Discuss feature requests and workaround with team members.4. Inform customers about new features and functionality while installing our software via a remote support tool.5. Following up with customers to ensure their technical issues are resolved.6. As required, take on additional responsibilities on an ongoing basis.Key Skills/Knowledge1. Ability to communicate effectively in English and Hindi, both written and verbally2. A good understanding of computing (e.g. Windows 7, 8, 10, and MS Office) is required.3. The ability to multi-task and work with speed and accuracy4. A basic understanding of financial services (NSE, BSE, MCXMin Education Qualification:- Graduate (B Com or B Sc or Diploma Engineer or BBA or BCA or M Com or MBA)Interview Time - 10 am to 4 pm (Monday to Saturday)Location:- 9th Floor (STPI), Tower One, GIFT City, Gandhinagar, Gujarat. 382355

Customer Service Executive (Non-Voice- Chat Process)Should have excellent communication skills- EnglishGood Typing SkillsWorking in a 24*7 environment (Rotational shifts) (Morning/afternoon/ night)Comfortable Working from office

Job Description The candidate should have the ability to help customers via Online Chat, Phone, or Remote Support. Responsibilities 1. Identify customer needs and assist customers in selecting suitable products.2. Update our internal databases with information about technical issues and useful customer conversations.3. Discuss feature requests and workaround with team members.4. Inform customers about new features and functionality while installing our software via a remote support tool.5. Following up with customers to ensure their technical issues are resolved.6. As required, take on additional responsibilities on an ongoing basis.