Customer Service Associate - Full Time - Freshers

We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.

As a Customer Care Associate, your main responsibilities will include:

- **Responding to Customer Inquiries:** You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.

- **Resolving Issues:** You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.

- **Maintaining Records:** You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.

- **Working in a Team:** Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.

The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data.

We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI