Customer Care Job Vacancies in Ludhiana

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

We are looking for a motivated and dynamic International Telecallers to join our team. The chosen candidate will be responsible for reaching out to potential customers, addressing products info, and getting leads/orders . We are looking for someone who can effectively grab from clients and uphold healthy work relations with them.

We are looking for a dedicated Office Executive to join our team in Kitchlu Nagar. This position requires a motivated individual with good communication skills and a keen eye for detail. The job is full-time and necessitates working from the office. **Key Responsibilities:**- **Administrative Support**: Provide essential administrative assistance, including managing schedules, organizing meetings, and handling correspondence to ensure smooth office operations.- **Document Management**: Maintain and organize files, both physical and digital, ensuring easy access to important documents and efficient record-keeping.- **Customer Interaction**: Greet visitors and respond to inquiries, offering a friendly first impression and ensuring all guests feel welcomed.- **Data Entry**: Accurately enter and update information in databases, which is crucial for maintaining current and reliable records.- **Coordination**: Collaborate with other departments and team members to ensure effective communication and efficient workflow across the organization.**Required Skills and Expectations:**- **Experience**: Candidates should have 1 to 7 years of experience in a similar role, demonstrating familiarity with office processes and procedures. - **Communication Skills**: Excellent verbal and written communication skills are necessary for effective interaction with team members and clients.- **Organizational Skills**: Strong organizational and time management abilities to handle multiple tasks efficiently.- **Technical Proficiency**: Must be comfortable using standard office software, such as MS Office, to create documents and manage data.- **Team Player**: A collaborative mindset with the ability to work well within a team is essential. We encourage candidates who are proactive and ready to contribute positively to our work environment.

We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.

Require good candidate who has eager to learn and willing to give his/her best

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills

Required crew members for McDonalds restaurant.

Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head

GUIDING THE WALKIN REGARDING VISA APPLICATION

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

Only honest and serious candidate needed;

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

The Customer Care Executive will serve as the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves managing customer interactions via phone, email, chat, or in-person, depending on the business setting.

Responsibilities:1. Make outbound calls to potential customers to promote products or services2. Answer incoming calls from customers to address inquiries and resolve issues3. Keep accurate records of customer interactions and transactions4. Follow up with customers to ensure satisfaction and promote retention5. Meet or exceed sales targets and goals6. Maintain a high level of professionalism and customer service at all times7. Collaborate with team members and other departments to ensure overall customer satisfaction

Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives

Female with exp of sales backend operations. Good exp of tally software, able to interact with customers over call. Candidate will have a strong analytical mindset, excellent communication skills.Industry:- Packaging Role:- Sales OperationsCandidate must be graduate with minimum 2 years working exp in similar role.Budget: - 15000 to 18000/- Location: - Ludhiana Office timing: - 9:00 a.m. to 6: 30 p.m.Salary up to 18000/-

We are looking for a dedicated Back Office Executive to join our team in Kitchlu Nagar. The ideal candidate should have 1 to 6 years of experience and will be responsible for ensuring smooth and efficient operational support.**Key Responsibilities:**- **Data Management:** Manage and update databases accurately to ensure information is current and easily accessible.- **Documentation:** Prepare and maintain important documents and reports, ensuring that they are organized and filed properly.- **Communication:** Act as a liaison between different departments to ensure transparency and promote efficient workflow.- **Customer Support:** Handle customer inquiries and support requests, providing timely solutions and maintaining a positive customer experience.- **Inventory Management:** Assist in tracking inventory levels, placing orders when supplies run low, and ensuring that the office is adequately stocked.**Required Skills and Expectations:**Candidates should possess strong organizational skills and attention to detail to ensure tasks are completed accurately. Effective communication skills, both verbal and written, are essential for collaborating with team members and addressing customer needs. Proficiency in basic computer applications, including Excel and Word, is required to manage data and documentation efficiently. The role requires a proactive and reliable individual who can work independently as well as part of a team, demonstrating a strong commitment to completing assignments on time. Flexibility in handling various tasks and the ability to adapt to a fast-paced environment are also key expectations for this position.

Job Title : Customer care executiveLocation : Ludhiana Punjab Experience: 0 to 1 year Roles & Responsibilities : 1 Handle customers queries through phone email,chat or in- person support 2 providing product and service information 3 understand customer need and close sales 4 update customer information in the database 5 Address customer complaints and maintain records 6 coordinating with other departments 7 processing orders and requests Qualifications and skills : 1 Graduation preferred2 Good communication skill 3 Bengali language must needed 4 Basic knowledge of computer 5 Problem solving abilities 6 Customer -focused attitude

Position: Customer Service Associate (M / F)Experience: Freshers can applySalary 10-12kPreferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E mail and MS ExcelJob Responsibilities: Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts Answer customer questions regarding products or the company Answer customer questions regarding products or the company Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales Direct prospects to the field sales team when required Direct prospects to the field sales team when required Enter and update customer information in the database Enter and update customer information in the database Take and process orders accurately Take and process orders accurately Handle customer grievances to maintain Handle customer grievances to maintain the companys reputation the companys reputation Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.