As a Tele Caller, you will be responsible for making outbound calls to potential customers, delivering information about our products and services, and engaging them in meaningful conversations. Your main goal will be to convince and assist customers while ensuring a friendly and professional interaction.
Key responsibilities include:
- Conducting outbound calls to generate leads and follow up on inquiries, maintaining a polite and confident demeanor.
- Providing accurate information about products and services, addressing customer needs effectively.
- Performing data entry and updating customer records using basic computer skills, ensuring all information is current and accurately documented.
- Applying strong customer-handling abilities and convincing skills to achieve desired outcomes from calls.
To qualify for this position, applicants should:
- Have completed at least the 12th grade.
- Possess 1 to 3 years of experience in a similar telecalling role.
- Demonstrate excellent communication skills in Hindi, Punjabi, and basic English, as these language proficiencies are essential for engaging with customers.
- Exhibit polite, confident, and professional telephone etiquette while communicating with clients.
- Have basic computer knowledge and data entry skills to manage customer information effectively.
This is a full-time position based in Mohali, India, with the expectation of work from the office. Applicants should be prepared for standard working hours and adhere to a professional work environment. Only female candidates will be considered for this role.