Customer Care Job Vacancies in Dehradun

A TPA (Third Party Administrator) Executive in a hospital manages the insurance and cashless claim processes between patients, the hospital, and insurance companies.Key ResponsibilitiesPre-Authorization: Submit initial treatment estimates and medical notes to insurance portals for cashless admission approvals.Claim Processing: Coordinate with hospital billing and clinical teams to compile final discharge bills and claim documents.Patient Guidance: Help patients understand their insurance coverage, policy limits, and out-of-pocket expenses.Liaison & Follow-Up: Talk to insurance company representatives to resolve queries, track pending approvals, and clear claim discrepancies.Record Keeping: Maintain logs of all processed, approved, rejected, and reimbursed claims

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

We are looking for a dedicated Shop Helper to join our team in Dehradun. This is a full-time position ideal for freshers who are eager to learn and contribute to our shop's daily operations. Key Responsibilities:- Assist Customers: Help customers locate products, answer their questions, and ensure they have a pleasant shopping experience.- Maintain Cleanliness: Keep the shop neat and organized by cleaning shelves, arranging products, and removing any clutter.- Stock Management: Regularly check inventory levels, restock shelves as needed, and notify management about low stock items.- Support Sales Staff: Work closely with sales team members, providing assistance during busy periods and helping with sales-related tasks.- Handle Cash Register: Occasionally assist with operating the cash register, processing transactions accurately, and handling cash responsibly.Required Skills and Expectations:- Basic Education: A minimum education level of 10th pass is required.- Good Communication: Ability to communicate effectively with customers and team members.- Team Player: Willingness to work cooperatively as part of a team with a positive attitude.- Physical Fitness: Must be capable of lifting and moving products as needed, ensuring a safe and organized workspace.- Eagerness to Learn: Openness to learning new skills and responsibilities in a retail environment.This position is based in-office, and preference will be given to male candidates. If you are hardworking and ready to take on challenges, we encourage you to apply!

We are seeking a motivated and energetic Business Development Associate to join our team in Dehradun. This role is ideal for someone looking to start their career in business development and is eager to learn and grow.Key Responsibilities:1. Lead Generation: Identify and reach out to potential clients through research and outreach. Your goal will be to build a strong pipeline of prospective customers.2. Client Engagement: Communicate with potential clients to understand their needs and present our services effectively. Building relationships will be essential for driving sales.3. Market Research: Conduct research to understand market trends and competitor offerings. This information will help us tailor our services to meet client demands.4. Team Collaboration: Work closely with the sales and marketing teams to develop strategies and campaigns that drive business growth. Your input will be valuable in shaping our approach.Required Skills and Expectations:Candidates should have a basic understanding of business development principles and be ready to learn quickly. Strong communication skills are a must, as you will be interacting with clients and team members regularly. A positive attitude and eagerness to develop professionally are important qualities. Since the role requires working from the office, candidates must reside in Dehradun and be committed to a full-time schedule. This position is mainly open to male candidates, as per specific organizational requirements.

Good communication skills with experience to handle customer complaint and knowledge of computer will be advantage, good salary package with growth

We are looking for a BPO Executive to join our team in Dehradun. This is a part-time position suitable for freshers who have completed their 12th grade. As a BPO Executive, you will play a vital role in delivering excellent service to our customers.Key Responsibilities:- Customer Service Support: Assist customers by addressing their inquiries and resolving issues in a timely manner, ensuring a positive experience.- Call Management: Handle inbound and outbound calls, providing information about products and services while documenting important customer details.- Data Entry: Enter and maintain accurate customer information in our database to ensure up-to-date records and assist in operational efficiency.- Follow-Up Communications: Conduct follow-up calls with customers to ensure their satisfaction and gather feedback on services provided.- Team Collaboration: Work closely with team members to achieve goals and share insights that can enhance service delivery.Required Skills and Expectations:- Communication Skills: Clear verbal and written communication skills are essential for interacting with customers and team members effectively.- Basic Computer Knowledge: Familiarity with computer applications and data entry systems is required to manage information accurately.- Problem-Solving Ability: Must possess a proactive approach to identify issues and provide effective solutions.- Adaptability: The ability to work in a fast-paced environment and handle multiple tasks as needed is important.- Team Player: Willingness to collaborate and support colleagues in achieving team objectives is expected. If you are eager to learn and grow in a dynamic environment, we encourage you to apply for this role.

We are looking for a friendly and motivated Restaurant Waiter to join our team in Araghar, Dehradun. This part-time position is perfect for individuals who enjoy working with people and providing excellent customer service.Key Responsibilities:- Greet Customers: Welcome guests as they arrive and ensure they feel comfortable and valued.- Take Orders: Accurately record food and drink orders and relay them to the kitchen.- Serve Food and Beverages: Deliver orders promptly, ensuring everything is served at the right temperature and presentation.- Maintain Cleanliness: Keep tables clean and organized throughout the shift and assist with cleaning the dining area at the end of the service.- Handle Payments: Process customer payments accurately and provide change or receipts as needed.- Assist in Teamwork: Collaborate with kitchen and other wait staff to ensure smooth and efficient service.Required Skills and Expectations:We welcome candidates with 0 to 1 year of experience. You should have a pleasant personality, excellent communication skills, and the ability to work in a fast-paced environment. A high school diploma or equivalent is required. Being punctual, attentive, and committed to providing outstanding service to customers is essential. You should also be able to stand for long periods and lift trays of food and drinks.

We are looking for a dedicated Chat Support Executive to join our team in a part-time, work-from-home role. This position is perfect for freshers who have completed at least their 10th grade and are eager to start their career in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer queries via chat promptly. Your primary role will be to provide accurate information and assist customers with their questions.- Provide Solutions: Identify customer issues and offer appropriate solutions in a friendly manner. Your ability to troubleshoot problems will help resolve customer concerns effectively.- Maintain Records: Document all customer interactions in our system. Keeping detailed records helps track customer feedback and service quality.- Collaborate with Team Members: Work closely with other team members to share feedback and improve the customer service process. Teamwork is vital for achieving excellent service.- Follow Company Guidelines: Adhere to company standards and policies while interacting with customers. Compliance ensures consistent and quality service delivery.Required Skills and Expectations:- Strong written communication skills are essential, as you will be interacting with customers through chat.- A friendly and professional tone is important to build rapport with customers.- Basic computer skills and familiarity with chat software are required to manage customer interactions effectively.- A proactive attitude towards learning and problem-solving would be beneficial.- Candidates should be organized and self-motivated, demonstrating the ability to work independently in a home environment.

We are seeking a Customer Care Executive to join our team in Dehradun. This role involves managing customer interactions and ensuring satisfaction through effective communication and support.Key Responsibilities:- Handle Customer Inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.- Resolve Issues: Identify and address customer concerns, ensuring timely solutions that enhance the customer experience and build loyalty.- Record Keeping: Maintain detailed records of customer interactions, issues, and resolutions to ensure follow-up and track trends.- Provide Product Information: Educate customers about products and services, guiding them in making informed decisions.- Feedback Collection: Gather customer feedback to assess satisfaction levels and identify areas for improvement within the service process.- Team Collaboration: Work closely with other team members to share insights and improve service delivery, fostering a supportive environment.Required Skills and Expectations:Candidates must possess at least one to two years of experience in a customer care or related role. A minimum education requirement of 12th grade is necessary. Strong communication skills, both verbal and written, are essential to interact effectively with customers. Candidates should be patient, empathetic, and able to handle difficult situations with confidence. Proficiency in using computers and managing multiple communication channels is also expected. A team-oriented attitude, alongside a commitment to providing excellent customer service, is highly valued.

Job Title: Sales Manager Job Type: Full-timeJob Summary:Seeking an experienced Assistant Sales Manager to support sales operations and lead a team to achieve business targets.Key Responsibilities:

Job Title: Customer Care Executive Company: Woodrock InfotechLocation: DehradunJob Type: Full-timeJob Description:Woodrock Infotech is looking for Customer Care Executives for the Swiggy Chat Process. The candidate will be responsible for handling customer queries through chat and calls, resolving issues efficiently, and ensuring a high level of customer satisfaction.

As a Hotel Waiter, you will be responsible for providing excellent customer service to our guests. Your main goal is to ensure they have a pleasant dining experience. Key Responsibilities:- Take Orders: You will greet guests and take their food and drink orders accurately, ensuring their preferences are noted.- Serve Food and Beverages: You are expected to deliver orders to the correct tables in a timely manner, maintaining presentation standards for all dishes and drinks.- Assist Guests: Be ready to answer any questions about the menu, recommend dishes, and accommodate special requests to enhance guest satisfaction.- Maintain Cleanliness: Keep the dining area clean and organized, including clearing tables, resetting them, and ensuring there are no spills or messes.- Collaborate with Team: Work closely with kitchen staff and other waiters to ensure efficient service during busy periods, communicating effectively to meet guests' needs.Required Skills and Expectations:- Communication Skills: You should have good verbal communication skills to interact politely and clearly with guests and team members.- Positive Attitude: A friendly and approachable demeanor is essential, as you will be the face of the restaurant for our guests.- Attention to Detail: You must be detail-oriented to accurately take orders and ensure proper food presentation.- Team Player: You need to work well within a team, helping others when required to enhance service quality.- Basic Mathematical Skills: You should be comfortable handling payments and making change if needed. Experience in the hospitality industry is a plus but not mandatory, as we welcome candidates who are eager to learn and grow.

We are looking for a dedicated Shop Helper to join our team in Dehradun. The ideal candidate will assist in daily shop operations and ensure a smooth shopping experience for customers.- Assist Customers: Greet customers as they arrive, helping them find products and answering any questions about items.- Manage Stock: Organize and replenish shelves with products to ensure that everything is well-stocked and neatly displayed.- Maintain Cleanliness: Keep the shop clean and tidy, including sweeping floors, wiping surfaces, and organizing products to create an inviting space.- Handle Deliveries: Receive and unpack delivery shipments, checking items for accuracy and reporting any discrepancies to a supervisor.- Assist in Checkout Operations: Support cashiers by bagging items and helping customers with their purchases, ensuring a quick and pleasant checkout process.For this position, candidates should have:- A minimum of 2 years of relevant experience in a retail or shop environment.- A completed 10th-grade education.- Good communication skills to interact effectively with customers and team members.- Basic knowledge of shop operations and inventory management.- Physical stamina to perform tasks that may require lifting and standing for long periods.The successful candidate will be a hard worker, reliable, and ready to take initiative in a busy shop setting. Male candidates are preferred for this role.

Hardworking and honest boys should know driving

Seeking a Customer Care Executive to join our team in Nehru Colony, Dehradun. Key responsibilities include addressing customer inquiries via phone and email, resolving complaints in a professional manner, and maintaining customer satisfaction. The ideal candidate should be a 12th pass, with strong communication skills, empathy, and a problem-solving attitude. Ability to work full time from office is required.

We are hiring a sales And customer care executive......

We have vacant of 1 Store Officer Job in Joshimath, uttarakhand, Chamoli, Dehradun, Rishikesh, Haridwar, Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Inventory Planning, Stock Taking, Inventory, Stock Maintenance, Basic Computer Skills, Customer Handling, Invoice Processing, material management etc.

- Deliver packages to customers in an efficient and timely manner: As a delivery boy, your main responsibility will be to ensure that packages are delivered to customers accurately and on time.- Handle cash transactions with customers: You will be responsible for collecting payments from customers upon delivery of the package.- Maintain a neat and orderly appearance: It is important to present yourself in a professional and organized manner while interacting with customers.- Follow safety protocols while driving: Safety is a top priority, so it is essential to adhere to traffic laws and drive responsibly at all times.- Keep track of packages and update delivery status: You will need to maintain accurate records of packages delivered and update the status of deliveries for tracking purposes.Required Skills and Expectations:- Must have a valid driver's license: A valid driver's license is required to operate a vehicle for deliveries.- Good communication skills: Being able to communicate effectively with customers and colleagues is crucial for this role.- Familiarity with the local area: Knowing the local area well can help you navigate efficiently and deliver packages on time.- Ability to work independently: As a delivery boy, you will often be working independently, so being self-motivated and able to manage your time effectively is important.

We are seeking a Front Office Executive to manage the daily administrative tasks and enhance the guest experience at our office on Rajpur Road. This full-time position is ideal for candidates with up to 2 years of experience.Key Responsibilities:- Greet Visitors: Welcome guests and clients with a friendly smile, ensuring a positive first impression.- Maintain Reception Area: Keep the front office clean and organized, making it a pleasant space for visitors and staff.- Handle Phone Calls: Answer incoming calls promptly and professionally, directing them to the appropriate departments as needed.- Schedule Appointments: Manage calendars by scheduling meetings and maintaining an efficient appointment system.- Manage Correspondence: Sort and distribute incoming mail and packages, ensuring timely communication within the organization.- Assist with Administrative Tasks: Support the office staff with tasks such as filing, data entry, and inventory management to ensure smooth operations.Required Skills and Expectations:The candidate must hold a B.A. degree and have excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential for interacting with guests and team members. The ability to multitask and stay organized in a fast-paced environment is crucial. Basic computer skills and familiarity with office software are also required. While experience is preferred, candidates with a proactive attitude and a willingness to learn will be considered. This role is open only to male candidates.

Pezron should have good communication skill, hardworking,in season may have to work late living near by Subhash Nagar, Dehradun prefered

Job Summary- Non Voice Process.- Fresher and Experience both are needed.- Attendance Incentive.- Friendly Environment and great Opportunity to earn with your Study.Responsibilities and Duties- Non Voice Process.- Fresher and Experience both are needed.- Attendance Incentive.- Friendly Environment and great Opportunity to earn with your Study.Qualifications and Skills- Should be completed 12th/Graduate.- Above 18 year to 29 year.