Desktop Support Job Vacancies in Mohali

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time

We are looking for 20 customer support Posts in Chandigarh-Ludhiana Highway, Mohali,Customer Associate,Chat Support Executive, with deep knowledge in Desktop Support, Customer Associate,Chat Support Executive and Required Educational Qualification is : Secondary School

Job description Network System Administrator Configuring and installing various network devices and services Perform network maintenance and system configurations. Monitor network engineering performance and ensuring system availability and reliability. Undertake capacity management and audit of IP addressing and hosted devices within the organization. Provide Level-2/3 support and troubleshooting to resolve issues. Upgradation of the network infrastructure as and when required.Requirements: Proven hands-on network engineering experience. Deep understanding of networking protocols. Good experience in Hardware troubleshooting. Knowledge of system security techniques. Hands-on experience with monitoring, network diagnostic, and network analytics tools.

o actively look for improvements in the current IT systems and formulate plans for changes which enhance productivity, accountability, repeatability, and scalability of operations. To execute projects set by upper management with the previously mentioned goals. Some of the immediate projects would be: Introducing Microsoft teams, Sharepoint and OneDrive for storing all documents electronically Improving the hosting of the internal ERP software Upgrade some PCs and procure new PCs as required Create standard operating procedures for tasks along with flowcharts to reduce man dependence. Self-proposed projects

Provide product related support to ship/office staff.Provide support to users related to IT hardware and software, through phone, web, WhatsApp & email.Manage end-user client relationship on a day to day basis.Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriatelyLearn and be proficient with advanced user configuration optionsBe able to deploy applications and troubleshoot defectsAbility to understand the client's business requirements.Able to determine problems and deliver known solutions with a high level of customer satisfaction.Provide 24/7 coverage, work in alternating shifts of day, evening and night.Occasional travel/sail required for onsite implementations on vessel or office.Provide trainings/demonstrations of company products to international clientele.