BPO Telecaller || Freshers & Experienced

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.

Key Responsibilities:

- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.

- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.

- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.

- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.

Required Skills and Expectations:

Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Graduate (B.A, B.C.A, B.Sc, B.Tech/B.E)

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI