Array ( [0] => support-technician [1] => mohali ) Support Technician Jobs in Mohali,Support Technician Job Vacancies in Mohali Punjab
31

Support Technician Job Vacancies in Mohali

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  • 0 - 3 yrs
  • Female
  • Mohali
Communication Skills Must BE Fluent Outbound Calling Customer Care Customer Management Call Center Cold Calling Customer Communication Customer Support Customer Relationship Customer Service
We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling International BPO Customer Management Customer Care Customer Handling Customer Communication Customer Service Cold Calling Call Center Customer Support Chat Support Executive Customer Care Representative
About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).
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  • 1 yrs
  • 5.5 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Voice Process Inbound Process Inbound Voice Process English Language Outbound Sales Inbound Good Communication Internal Communication Customer Support Customer Service
Minimum 1 year of International Voice Process experienceExcellent communication skillsComfortable working in night shifts100+ Openings Available!Salary up to 5 LPAAttractive Quarterly IncentivesFree Cab Facility (both sides)Subsidized MealsPrime Office Location Mohali Same-day Selection Process No long interview rounds!
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Service Coordinator

Onfinity Technologies

Support Technician Technical Support Call Coordinator Diploma Electronic Communication Engineering Customer Relationship Data Management Customer Support
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mohali Sector 67
Customer Care Non Voice Process Chat Support Chat Process BPO Solving Queries Client Solutions Customer Support Customer Service Call Center
Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Mohali Sector 74a
Customer Relationship Voice Process Outbound Calling English Language Customer Support Good Communication
Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870
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  • 0 - 1 yrs
  • Mohali Sector 67
Customer Relationship Customer Service Outbound Sales Customer Support Customer Calling Inbound Voice Process Outbound Calling Inbound Process Good Communication Voice Process English Language Chat Support Chat Process
Hiring Update!Multiple openings in Domestic Voice Process!Salary: 12,000 - 15,000 (in-hand+ctc)Requirements:- 12th pass (minimum)- Freshers and experienced welcome!- Good English communication skillsWalk-in interviews welcome!Location: Mohali, Sector 67, Dibon Building, 3rd Floor3rd Floorsagar@bldoutsourcing.comContact No- 6283175748
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Urgent Requirement For Front Office Coordinator

Comffits Interiors and Marketing Pvt. Ltd.

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Airport Road Mohali
Customer Service or Showroom Operations. Excel PowerPoint) Excellent Verbal and Written Communication Skills Front Office Coordination
We are seeking a highly organized and customer-focused Front Office Coordinator to join our team at COMFFITS INTERIORS & MKTG PVT LTD , a leading office furniture showroom. The ideal candidate will act as the first point of contact for clients, visitors, and phone inquiries, ensuring excellent customer service and seamless showroom operations.Client InteractionGreet visitors and clients as they enter the showroom, providing a welcoming and professional environment.Respond to customer inquiries in person, over the phone, or via email, providing accurate product information and addressing any concerns.Assist customers in navigating the showroom, guiding them to the right office furniture solutions based on their needs and preferences.
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Customer Support Executive

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Good Communication Skills Customer Support Customer Management International BPO Customer Service
- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals
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Communication Problem Solving Customer Support Voice Process Customer Support Operations Customer Care
Dear Connection,We're hiring Customer Service Representative.Location - Noida Job Mode: Work From Office Working Days: 6 daysJob Role: Provide exceptional customer service. Resolve customer inquiries and complaints. Adhere to company policies and procedures.Eligibility Criteria: Minimum Education/qualification required: Primarily Graduates / UG - Lower Ratio Experience: 0-4 years (Voice process & having good communication skills). Interested candidates can send their resume to ta7@ab7solutions.com.
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Service Desk Customer Service Customer Care International Call Center Voice Process Inbound Voice Support Domestic Calling
We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts
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Opening For IT Support Executive

Sadashiv Casting Pvt Ltd.

  • 5 - 10 yrs
  • Dera Bassi Mohali
CCTV Technician Networking EPABX Server Engineer Hardware Engineer Microsoft Office Access Email Drafting Photoshop Designer
Job Overview: The IT Support Executive is responsible for ensuring the smooth functioning of IT systems and infrastructure within the organization. This role involves providing technical support, troubleshooting hardware, software, and networking issues, managing IT assets, and collaborating with other departments to meet the technology needs of the steel manufacturing and related operations, etc.Qualifications & Skills: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IT support, preferably in an industrial or manufacturing environment. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with ERP systems used in the steel industry is a plus. Excellent communication and interpersonal skills. Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), and CCNA are advantageous
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Call Center Executive Customer Relationship BPO Executive BPO Operations Domestic BPO Voice Process Executive Call Coordinator BPO Non Voice Chat Support Executive Chat Support Chat Process Chat Process Executive Customer Associate Customer Care Cons
Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven
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  • 1 - 3 yrs
  • Mohali
Customer Relationship Customer Support Service Engineer Visa Counsellor
Profile: Visa CounselorExperience: 1-3 YearsLocation: Sector 53, MohaliKey Responsibilities:Client Consultation: Meet with clients to understand their visa needs and provide expert advice.Visa Application : Help clients complete visa applications and gather required documents.Document Review : Check all client documents for accuracy and compliance with visa regulations.Case Management : Keep track of client applications, providing updates and support.Stay Informed : Stay updated on immigration laws and communicate changes to clients.Client Relations : Build strong client relationships, answer inquiries, and offer support.QualificationsGood Communication skills to consult with clients about immigration and visa requirementsKnowledge of Visa regulationsAbility to work independently and in a teamDemonstrated ability to effectively manage multiple tasks and complete projects on timeBenefitsCompetitive salaryOngoing trainingFriendly work environmentOpportunity to make a differenceGood IncentivesJob Type: Full-timePay: 15,000.00 - 27,000.00 per monthBenefits:Cell phone reimbursementSchedule:Day shiftSupplemental pay types:Performance bonusEducation:Higher Secondary(12th Pass) (Preferred)Experience:Visa Counseling: 1 years (Required)Ability to Commute:Mohali (Required)Work Location: In personSpeak with the employer9815444528
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Chat Support Executive

G&R Management Consultancy Pvt Ltd

BPO Customer Service Representative Domestic Process International BPO Fresher Chat Support Executive Voice Process Executive Customer Care Consultant Walk in
Opening for - Mnc Bpo Companyprofile- Customer Support Associate(both Chat and Voice Process Available)- Excellent Communication Required- Should Be Comfortable for Walk-in Interview- Immediate Joiners Required
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Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Good Communication & Soft Skills Preference For English Language Customer Service Work From Home
Hiring for 100 Customer Service Executive Jobs in Sector 79Phase 11, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School,Diploma,Other Bachelor Degree with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, CSE, Customer Management, good communication & soft skills,
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Customer Service Associate

Talentport Recruitment Services

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Mohali
Customer Care Representative BPO Executive BPO Technical Support CCE Customer Service Customer Support
Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team
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Receptionist (Female)

One Square Yard

Office Administration Receptionist Activities Client Services Executive Administration Coordinator
We are looking for 10 Receptionist Posts in Sector 110, Mohali, Punjab,Mohali, Punjab,Banur, Mohali, Punjab,Client Services Executive,Administration Coordinator, with deep knowledge in Office Administration,Receptionist Activities, Client Services Executive,Administration Coordinator and Required Educational Qualification is : Higher Secondary
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Network Technician

Ighty Support

Networking Computer Hardware Remote Support Engineer Work From Home
Hi,This is Akash, a Company Representative from Ighty Support. We have an immediate opening for a Desktop & Network Support Engineer to join a licensed US-based Managed IT services providing company named Ighty Support!Kindly find the JD as mentioned below:Job DescriptionDesktop & Network Support Engineer Ighty Support TeamExperience: 2+ years of genuine experience in Networking with a neutral accent.We are currently seeking a Desktop & Network Support Engineer to join our support team. We are looking for a team player who possesses excellent communication skills and has an outgoing personality. This role involves providing managed IT services remotely to our internal and external clients.As a Desktop & Network Support Engineer, your primary responsibility will be to deliver exceptional support to our clients. You will work closely with our engineering team on tasks such as testing, upgrades, and troubleshooting.Key skills required for this role include: Desktop Support: Proficiency in resolving desktop-related issues, including hardware, software, and network connectivity problems. Network Support: Strong knowledge of networking principles and experience in troubleshooting network-related issues. Remote IT Services: Ability to provide effectively managed IT services remotely, ensuring client systems are functioning optimally. In-depth understanding of IP Networking (CCNA certification preferred). Team Collaboration: Proven ability to work effectively within a team, collaborating with engineers and sales professionals to deliver comprehensive support to clients. Communication Skills: Excellent verbal and written communication skills, enabling you to interact professionally with both internal and external clients.If you are enthusiastic about providing top-notch support, possess technical expertise in desktop and network support, and thrive in a collaborative environment, we encourage you to apply. Join our team and play a vital role
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  • 0 - 1 yrs
  • Mohali
Good Communication Skills Customer Relationship Internal Communication Customer Support Customer Service Outbound Calling English Language Voice Process
Job Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel, this role might be for you!Excellent Opportunity for FRESHERS with excellent communication skills.Key Responsibilities :Generate high-quality leads in accordance with established SOPsUtilize rebuttal techniques to effectively address customer queriesMake outbound calls to acquire new leadsDevelop and master product scripts and rebuttals to enhance lead generationSkills Required :Exceptional English communication skillsStrong interpersonal abilitiesQuick learner with adaptabilityEnthusiastic and smooth communicatorCompensation :Competitive Salary: No bar for the right Talent / skill set + DAILY incentive planApplication Process :Send your CV to: mailto:hrg@primefoxinfotech.comWhatsApp your CV to: 7717494870For inquiries, call: 771-749-4870Walk-in Interviews :Monday to FridayLocation: C-205, 7th Floor, Industrial Area, Phase-8B, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055Job Types: Full-time, Permanent, FresherSupplemental Pay: Performance bonus, Yearly bonusExperience: Freshers or up to 1 year (Preferred)Language: English (Required)Work Location: In personNOTE: Only female candidates are required.Speak with the Employer: +91 7717494870
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Customer Service Associate

Talentport Recruitment Services

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Mohali
Customer Care Representative BPO Executive BPO Fresher Technical Support Cce Customer Service Customer Support
Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mohali Sector 67
Customer Care Customer Support Customer Service Non Voice Process Solving Queries Chat Support Chat Process BPO Call Center Client Solutions
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
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Call Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Quality Analyst Call Centre Executive Calling Executive Call Monitoring Call Quality Call Center Technology Customer Care Manager Customer Care Representative
Description:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000-30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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Microsoft Office Desktop Support Customer Care Customer Support Sales Administration Coordination Skills Order Processing Payment Followup Channel Sales Direct Sales Corporate Sales Field Service Service Desk Retail Sales
Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time
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