Customer Care Job Vacancies in Airoli

As a Back Office Executive, you will play a crucial role in supporting the smooth operations of the company. You will be responsible for various administrative and operational tasks that ensure the business runs efficiently.**Key Responsibilities:**- **Data Entry:** Accurately input data into company databases and systems, ensuring information is up-to-date and easily accessible for other teams.- **Documentation Management:** Organize and maintain physical and digital files, ensuring all documents are properly filed and can be retrieved quickly when needed.- **Support Customer Queries:** Assist the customer service team in handling inquiries and complaints by providing relevant information and ensuring customer satisfaction.- **Report Generation:** Create and compile regular reports on various aspects of company performance, helping management make informed decisions based on accurate data.- **Inventory Management:** Monitor and manage inventory levels by keeping track of stock and assisting in ordering supplies when necessary.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently while maintaining high attention to detail.- Good communication skills, both verbal and written, will help you interact effectively with colleagues and clients.- Basic knowledge of computers and proficiency in software like MS Office, mainly Excel and Word, are expected.- Ability to work in a team environment, showing a collaborative spirit and willingness to assist others.- A proactive attitude and eagerness to learn will contribute to your success in this role.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

WE ARE LOOKING FOR RECEPTIONIST-CUM-OFFICE ASSISTANTS WITH GOOD COMMUNICATION SKILLS IN ENGLISH AND LOCAL LANGUAGES, FOR OUR MARKETING OFFICE AT: NEAR AIROLI SPORTS CLUB, AIROLI, NAVI MUMBAI. GENUINELY INTERESTED AND EXPERIENCED CANDIDATES MAY WRITE OR CONTACT US AT: ELINJERIL@GMAIL.COM / 8097101101 PRIYA G.

Job profile: customer care executive

We are hiring for IDFC Cross-Sell Process Executive for our Airoli, Navi Mumbai location.Key Responsibilities: Contact customers and explain IDFC Bank products Cross-selling banking and financial products Handle customer queries and provide basic information Maintain simple customer records and follow-upsEligibility Criteria: HSC / Graduate (Freshers & Experienced both can apply) Good communication skills required Age limit: Up to 35 yearsWorking Details: Office timing: 9:30 AM to 6:30 PM 6 Days working, Sunday fixed offSalary: Freshers: Up to 17,000 (In-hand) Experienced: Up to 34,000 (In-hand)Interview Process:HR Round, Operations Round & AssessmentInterested candidates can apply immediately.

A VRM (Virtual Relationship Manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. A job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling. Key responsibilitiesSales and lead management: Reaching out to new and existing customers to present products, generate leads, and close deals over the phone.Customer relationship management: Building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.Customer service: Providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.Performance and compliance: Meeting sales quotas, achieving Key Performance Indicators (KPIs), and adhering to security protocols and quality standards.

WE ARE HIRING..Company : Yes BankJob Location : Airoli, MumbaiDesignation : Phone Banking OfficerProcess : Outbound Voice Process (Insurance Sales)Qualification : Graduation Experience : 1 to 5 yearsMax age 35 yearsSalary : 18,000 - 29000 Monthly + Other BenefitsJob Role & Responsibilities:-1. Will have to handle calls of the yes bank.2. Solving the queries of the existing customer of yes bank.3. Have to maintain good and healthy relation with the customers.4. Have to pitch them about the banking products.(Insurance)5. This process will be a domestic outbound voice process.Regards,Krupali KambliHR Executive - 9653145058Plada Infotech Service Limited

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Position: Customer Service (OIL IB Process)Location: AiroliEligibility: Freshers Welcome!Requirement: Good communication skillsShift Timing: 1 PM 10 PM / 2 PM 11 PM (Only Male Candidates)Salary: 14,000 In-HandVacancy: Limited Seats Apply before its gone!

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Customer Service Associate for chats and emails

Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday

for InternationalWith Drop providedPure Blended Process5 Days workingSaturday Sunday week offVirtual InterviewsWith no pressure of sales or TARGET Pure customer service Salary for freshers 15k + 5 incentivesSalary for experience with domestic:- 17k+5k incentivesSalary for experience with international (6 months):-25 k in handLocation:- Airoli/* Sakinaka*K K Consultancy

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Join Our Team in Absli (TC0FF RM 3375)Experience: 0-6 monthsLocation: Airoli (Mumbai)Notice Period: 0-15 daysWork Mode: OnsiteWork Timings: Day rotational shift, 9:00 AM - 9:00 PMDays Off: Sunday fixed offJob Summary:We are looking for a graduate with 6 months of experience to join our team in Absli. The ideal candidate will be responsible for handling renewal processes for life insurance products.Key Responsibilities:Manage renewal processes for life insurance policies.Deliver excellent customer service and meet targets.Requirements:Graduate degree mandatory.Minimum 6 months of experience.Strong communication and customer service skills.Linguistic skills in Gujarati, Malayalam, and General.What We Offer:Opportunity to grow and develop your career in the insurance domain.Sunday fixed off.If you're a motivated and customer-focused individual with experience in insurance, apply now!Job Link: https://lnkd.in/dESinHXt

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Job Openings for 50 Customer Communication Jobs for Freshers in Thane, Maharashtra,Airoli, Navi Mumbai, Maharashtra,customer care,Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in customer care,Communication Skills etc.