a vrm (virtual relationship manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. a job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling.
key responsibilities
sales and lead management: reaching out to new and existing customers to present products, generate leads, and close deals over the phone.
customer relationship management: building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.
customer service: providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.
performance and compliance: meeting sales quotas, achieving key performance indicators (kpis), and adhering to security protocols and quality standards.
Experience
1 - 5 Years
No. of Openings
10
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.Tech/B.E)
Role
Relationship Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office