Customer Care Fresher Jobs in Airoli

As a Back Office Executive, you will play a crucial role in supporting the smooth operations of the company. You will be responsible for various administrative and operational tasks that ensure the business runs efficiently.**Key Responsibilities:**- **Data Entry:** Accurately input data into company databases and systems, ensuring information is up-to-date and easily accessible for other teams.- **Documentation Management:** Organize and maintain physical and digital files, ensuring all documents are properly filed and can be retrieved quickly when needed.- **Support Customer Queries:** Assist the customer service team in handling inquiries and complaints by providing relevant information and ensuring customer satisfaction.- **Report Generation:** Create and compile regular reports on various aspects of company performance, helping management make informed decisions based on accurate data.- **Inventory Management:** Monitor and manage inventory levels by keeping track of stock and assisting in ordering supplies when necessary.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently while maintaining high attention to detail.- Good communication skills, both verbal and written, will help you interact effectively with colleagues and clients.- Basic knowledge of computers and proficiency in software like MS Office, mainly Excel and Word, are expected.- Ability to work in a team environment, showing a collaborative spirit and willingness to assist others.- A proactive attitude and eagerness to learn will contribute to your success in this role.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Job profile: customer care executive

We are hiring for IDFC Cross-Sell Process Executive for our Airoli, Navi Mumbai location.Key Responsibilities: Contact customers and explain IDFC Bank products Cross-selling banking and financial products Handle customer queries and provide basic information Maintain simple customer records and follow-upsEligibility Criteria: HSC / Graduate (Freshers & Experienced both can apply) Good communication skills required Age limit: Up to 35 yearsWorking Details: Office timing: 9:30 AM to 6:30 PM 6 Days working, Sunday fixed offSalary: Freshers: Up to 17,000 (In-hand) Experienced: Up to 34,000 (In-hand)Interview Process:HR Round, Operations Round & AssessmentInterested candidates can apply immediately.

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Position: Customer Service (OIL IB Process)Location: AiroliEligibility: Freshers Welcome!Requirement: Good communication skillsShift Timing: 1 PM 10 PM / 2 PM 11 PM (Only Male Candidates)Salary: 14,000 In-HandVacancy: Limited Seats Apply before its gone!

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Customer Service Associate for chats and emails

Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday

for InternationalWith Drop providedPure Blended Process5 Days workingSaturday Sunday week offVirtual InterviewsWith no pressure of sales or TARGET Pure customer service Salary for freshers 15k + 5 incentivesSalary for experience with domestic:- 17k+5k incentivesSalary for experience with international (6 months):-25 k in handLocation:- Airoli/* Sakinaka*K K Consultancy

Join Our Team in Absli (TC0FF RM 3375)Experience: 0-6 monthsLocation: Airoli (Mumbai)Notice Period: 0-15 daysWork Mode: OnsiteWork Timings: Day rotational shift, 9:00 AM - 9:00 PMDays Off: Sunday fixed offJob Summary:We are looking for a graduate with 6 months of experience to join our team in Absli. The ideal candidate will be responsible for handling renewal processes for life insurance products.Key Responsibilities:Manage renewal processes for life insurance policies.Deliver excellent customer service and meet targets.Requirements:Graduate degree mandatory.Minimum 6 months of experience.Strong communication and customer service skills.Linguistic skills in Gujarati, Malayalam, and General.What We Offer:Opportunity to grow and develop your career in the insurance domain.Sunday fixed off.If you're a motivated and customer-focused individual with experience in insurance, apply now!Job Link: https://lnkd.in/dESinHXt

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

Handle customer queries, recommend products, maintain customer recordsGood Communications in English and Hindi requiredQualification: Undergraduate and Any GraduateIf interested email your CV's on ncarnate03@gmail.com

Profile - US International Voice ProcessExperience - Fresher / Experience Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilityQualification - Graduate/HSC Fresher with Excellent communication skillsExcellent Communication Skills (Verbal & Written) as it is a Frontend Process where team members would interact directly with members.Basic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k