Customer Associate Job Vacancies in Airoli

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Customer Service Associate for chats and emails

Position: Customer Service (OIL IB Process)Location: AiroliEligibility: Freshers Welcome!Requirement: Good communication skillsShift Timing: 1 PM 10 PM / 2 PM 11 PM (Only Male Candidates)Salary: 14,000 In-HandVacancy: Limited Seats Apply before its gone!

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

Profile - US International Voice ProcessLocation - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary - 3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-Assessment- Svar Assessment-55 score is mandateHR round- Face to faceOperation- Face to FacePlease note: While going for F2F candidate need carry original Aadhar card and PAN CardPFB the Desired Candidate Profiles:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Requirement for Customer Service Associate. 5 Days On Rotational Shift , and 2 Rotational Offs , Good Communication Skills

Urgent Openings for Customer Service Associate with Good Salary/ Hike on last salary. good knowledge in Customer Service

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

Shifts/Weekly Offs:Rotational shifts [Night shifts] & rostered weekly offs [6 Days working]Location: AiroliResponsibilities:Respond promptly and professionally to incoming customer queries/concerns on chat, by telephone, or by email.Maintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptance.Participate in training opportunities provided by the organization.Establish and maintain good rapport with customers by using positive language and anticipating their needsRequired Skills/Abilities:Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram or above configuration.Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]Must have Internet speed of minimum 50 MbpsGood Quality HeadsetPower backup in case there are frequent power failuresEducation and ExperienceHSC / Graduation With excellent communication skills [Written and Spoken]Typing Speed - 30 WPM Accuracy 95%+

Looking candidate with good communication skills,Graduate freshers are welcome Job Location: Airoli Day shift

US Broadband Connectivity.Customer Service related to Internet Broadband IndustryExcellent Communication Skills(Voice Select Quality)Fresher Salary upto 17k inhand.Min 6 months Exp in BPO upto 24k.Min 2 years Exp in BPO upto 28k.Plus IncentivesBoth side transportation will be provided. 2 Rotational offs (5 days working)

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.Work from office job and two way cab service provided.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply

Attain Online Interview in a Leading MNC For Chat Process @Mumbai!!Our Client is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations servicesDepartment : Healthcare Mandatory : Only Mumbai Location candidate can applyLocation: Airoli,MumbaiRequirementsOnly Graduate ( Master, B.Tech, BCA, BSC IT, MBA candidates are not eligible) also, 2019-2021 passed out candidates can applyNeed Excellent in English Communication skillCandidate need to Comfortable with Night ShiftFreshers are eligibleNeed only Immediate JoinerOnly Mumbai Base candidate can applyNeed Graduate Hard copy Mark sheet and certificateShift- Night ShiftGood in Computer savvyGood Knowledge in ExcelCandidate should have fully vaccinatedBenefitsBoth Way Cab FacilityPF + ESI + OthersYou will get benefit to work with MNC

Tootsi pilot processLocation : AiroliSalary : upto 22kMin 6months sales experienceWork from homeImmediate joinersExcellent communication skills

We are looking for 5 Tele Sales Executive Posts in Airoli Navi Mumbai with deep knowledge in Marketing,telesales,Business Development and Required Educational Qualification is : Higher Secondary, Secondary School.

Customer Care Executive Sales & Marketing Executive Telecaller ExecutiveFresher and Exp. Both Can Apply12th passedGood CommunicationHindi / English ProcessAge 18yrs to 29 yrsDay and Night Shift ProcessCompany Provides:Good SalaryUnlimited IncentivesCabMealOTJob Location - Mumbai, Maharashtra

We Are HiringCandidates Who Can Speak Punjabi Are WelcomeOnly 3 Vacancy AvailableHurry UppLocation - Ghansoli (Interview Location)Preferred Location - Vashi, Sanpada, Juhinagar, Airoli, Rabale CBD EtcWalkin Interview -Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, T.T.C. Industrial Area, Mahape, Navi Mumbai.

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply

Good communication skills. Freshers can also apply Oubound/Inbound/Collection process

Must have knowledge regarding sales and insurance selling.