Customer Care Executive - Full Time - Freshers

We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.

What you'll do:

Call and WhatsApp customers to confirm COD (cash-on-delivery) orders

Follow up on abandoned carts and answer customer queries the same day

Coordinate with our packing team to track order status and shipments

Maintain daily records of orders, follow-ups, and customer responses

What we're looking for:

Clear spoken Hindi/Hinglish (English is a plus)

Comfortable making outbound calls all day

Basic smartphone/WhatsApp/computer familiarity

Reliable, organized, and able to work independently

Experience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.

Work hours: Mon-Sat, 10 AM-7 PM

Work type: In-office

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  10th Pass

• Role

  Customer Care Executive

• Industry Type

  Internet / E-Commerce

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office