Voice Process Job Vacancies in Rajasthan

We're Hiring - TelecallerCompany: RMS StonexLocation: Kishangarh, RajasthanPosition: TelecallerAbout the RoleRMS Stonex is looking for an enthusiastic and confident Telecaller to join our growing team. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you.ResponsibilitiesHandle inbound and outbound customer calls.Explain company products and services to customers.Follow up with potential clients and generate leads.Maintain customer records and call reports.Coordinate with the sales team for customer requirements.Resolve basic customer queries professionally.Build and maintain positive customer relationships.Requirements:Good communication skills in English.Basic computer knowledge (MS Office, Email, Excel).Positive attitude and customer-friendly approach.1 Year ExperienceJob TypeFull-TimeOffice-BasedLocation:Kishangarh, RajasthanApply Now:9929546645info@rmsstonex.inJoin RMS Stonex and Build Your Future!Good People. Great Work. Brighter Future.Work Location: In person

Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills

We are looking for a motivated Telesales Executive to join our team. This full-time position is work-from-home, making it essential that you have a quiet, dedicated space for calls. If you have a passion for sales and enjoy talking to people, this might be the perfect opportunity for you.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers through phone calls to promote our products or services.- Engage with Customers: Build rapport with clients by providing information and answering their questions to understand their needs better.- Achieve Sales Targets: Work towards monthly sales goals by converting leads into customers and upselling additional products or services.- Maintain Records: Accurately document all interactions with customers in our database to track sales progress and maintain follow-up schedules.- Handle Objections: Address customer concerns tactfully and provide solutions to potential challenges that may prevent a sale.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to effectively discuss products and convey information clearly.- Persuasive Ability: A natural ability to persuade and convince customers is essential for closing sales successfully.- Listening Skills: Active listening is crucial to understand customer needs and tailor your approach accordingly.- Basic Computer Skills: Familiarity with computers and basic software applications will help in recording data and communicating efficiently.- Positive Attitude: A proactive and positive approach will enhance your interactions with potential customers and contribute to achieving sales goals.

We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.Key Responsibilities:- Assist Customers: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- Resolve Complaints: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- Maintain Records: Document customer interactions and update accounts to ensure accurate information for future reference.- Provide Product Information: Educate customers about our products and services, enabling them to make informed decisions.- Follow Up: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.Required Skills and Expectations:Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.

We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- Resolve Issues: Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- Maintain Customer Records: Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- Provide Feedback: Share insights and trends from customer interactions with the team to help improve products and services.- Collaborate with Team Members: Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.Required Skills and Expectations:Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.

Calling customers to inform them about the company

We are looking for enthusiastic individuals to join our team as Tellecallers in Jaipur. This full-time position is perfect for freshers who have completed their 12th grade. You will be working from our office and will play a vital role in connecting with our customers.Key Responsibilities:- Making Outbound Calls: Reach out to potential customers and introduce our products or services to generate interest.- Handling Customer Queries: Answer questions and provide information to customers to help them understand our offerings better.- Maintaining Customer Records: Keep accurate records of customer interactions and update information in the database as needed.- Providing Feedback: Share customer feedback with the management team to help improve services and products.- Achieving Targets: Work towards meeting daily or weekly call targets to ensure success in driving sales and customer engagement.Required Skills and Expectations:You should have strong communication skills to convey information clearly over the phone. Being polite and patient is crucial since you will be dealing with various customer personalities. Basic computer skills are also necessary for entering data and managing customer records. A goal-oriented mindset will help you stay focused on achieving targets. Finally, being a team player is important, as you will collaborate with colleagues to enhance customer satisfaction. Freshers are encouraged to apply, and a positive attitude and willingness to learn will go a long way in this role.

As a Customer Care Specialist, you will play a crucial role in providing excellent service to our customers. This position is based in Bani Park and requires you to work full-time from the office. The ideal candidate may have little to no prior experience, making it perfect for recent school graduates.Key Responsibilities:- Assist Customers: Respond to customer inquiries and complaints through various channels, such as phone, email, and chat. You will ensure their needs are met and issues are resolved efficiently.- Provide Product Information: Offer clear and accurate information about our products and services, helping customers to understand features and benefits to improve their experience.- Document Interactions: Keep a record of customer interactions and feedback in our database. This will help the team analyze common issues and improve our services.- Follow Up: Reach out to customers after resolving their issues to ensure satisfaction and build positive relationships.- Collaborate with Team: Work closely with other team members and departments to share insights and improve overall customer service delivery.Required Skills and Expectations:- Strong communication skills, both verbal and written, to interact effectively with customers and team members.- Basic computer skills to navigate software and manage customer information.- A positive attitude and a willingness to learn, which is essential for personal growth and adapting to new tasks.- Good problem-solving skills to address customer issues promptly and effectively. You should be eager to assist and provide solutions, contributing to a high level of customer satisfaction.

We are looking for an On-Call Sales Executive to promote and sell our educational notes to students through phone calls. The role requires clear communication, confidence while speaking to students, and the ability to explain the value of paid study materials. The candidate should be comfortable handling sales conversations over calls and converting interested students into customers.

As a Telesales Executive, you will be responsible for making outbound calls to potential customers to promote products or services. You will need to explain the features and benefits of the products persuasively to secure sales. Additionally, you will be required to keep accurate records of customer interactions and follow up on leads.Key responsibilities include:- Making outbound calls to potential customers- Promoting products or services over the phone- Explaining product features and benefits- Persuading customers to make a purchase- Keeping accurate records of customer interactions- Following up on leads to close salesTo excel in this role, you should have excellent communication skills and the ability to convince customers effectively. A persuasive and energetic attitude is essential to succeed as a Telesales Executive. Additionally, you must be able to work independently and meet sales targets consistently. A high school diploma or equivalent is required for this position.

Job descriptionWe are hiring International Voice Process Executives for a leading global BPO in Jaipur. The role involves handling inbound and outbound customer calls for international clients, providing prompt and accurate resolutions while maintaining high service standards.Key Responsibilities- Handle international customer calls (inbound/outbound) and provide accurate information and resolutions.- Understand customer queries, identify issues, and offer appropriate solutions with a customer-first approach.- Maintain call quality standards, AHT, and other performance metrics as defined by the process.- Accurately document call outcomes and update internal systems in real time.- Collaborate with team leaders and quality teams to continuously improve customer experience.Required Skills & Experience- Minimum 6 months of experience in an international voice process (customer service / technical support / sales).- Excellent English communication skills (spoken and written) with neutral/understandable accent.- Strong listening skills, empathy, and ability to handle irate or difficult customers professionally.- Basic computer proficiency and ability to work with CRM tools and MS Office.- Willingness to work in rotational shifts and fast-paced BPO environment.Work Schedule & Shift Details- 5.5 days working per week (rotational weekly offs).- Rotational shifts, including night shifts (minimum 180 nights in a year).- For female employees working in late-night/odd-hour shifts, one-way cab facility is provided from office to home.Desired Profile- Graduate / Undergraduate with relevant international BPO experience.- Comfortable with rotational shifts, night shifts, and working on weekends as per process requirements.- Immediate joiners or short notice period preferred.Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Key Responsibilities:1. Answer incoming calls from international customers: You will be responsible for handling incoming calls from customers located in different countries, addressing their queries and concerns.2. Provide excellent customer service: Ensure high-quality customer service by actively listening to customers, understanding their needs, and providing appropriate solutions.3. Resolve customer issues: Identify and resolve customer complaints in a timely and efficient manner to ensure customer satisfaction and retention.4. Upsell products or services: Utilize sales techniques to promote additional products or services to customers during interactions.5. Maintain accurate records: Record customer interactions, transactions, inquiries, and complaints accurately for future reference and analysis.Required Skills and Expectations:1. Good communication skills: Ability to effectively communicate with customers in a clear and professional manner.2. Customer management: Strong customer service skills with the ability to handle difficult customers and resolve issues effectively.3. Active listening: Ability to listen attentively to customers and understand their needs to provide appropriate solutions.4. Problem-solving skills: Ability to identify customer issues, analyze problems, and develop solutions efficiently.5. Team player: Willingness to collaborate with team members to deliver exceptional customer service and achieve team goals.

As a Tele Caller, you will be responsible for making outbound calls to potential customers in order to promote our products or services. You will also be tasked with following up on leads, answering customer inquiries, and scheduling appointments for our sales team.Key responsibilities include making a high volume of calls per day to generate leads, maintaining a positive and professional attitude towards customers, accurately recording customer information and interactions, and meeting sales targets set by the company.We are looking for a female candidate with excellent communication skills, a pleasant phone manner, and the ability to navigate computer systems for data entry. A high school diploma is required, but no prior experience is necessary. The ideal candidate will be comfortable working in a fast-paced environment and have a strong desire to succeed in a sales-driven role.

As a Telecaller at our office located on Kalwar Road, Jaipur, you will be responsible for making outbound calls to potential customers and clients. Your main duties will include explaining products or services, answering questions, and scheduling appointments.Key responsibilities:- Making outbound calls to potential customers and clients- Explaining products or services and answering questions- Scheduling appointments for sales representativesWe are looking for candidates who are 12th Pass with 0-2 years of experience in a similar role. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to work well in a team. Attention to detail and the ability to multitask are also important for this role. This is a full-time position that requires you to work from the office. Female candidates are preferred for this position.

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

Were looking for a smart and confident Telecaller to join our team. The role involves handling inbound and outbound calls, explaining our digital services to potential clients, and generating leads.Responsibilities:Call potential customers and explain company services.Maintain customer data and follow up regularly.Achieve daily/weekly call and conversion targets.Provide excellent customer support and communication.Requirements:Good communication skills (Hindi & English).Basic computer knowledge.Positive attitude and target-oriented mindset.

Job Title: TellecallerJob Summary:We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. Responsibilities: Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. Requirements: Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

Job Title: customer care executive / chat process & email processJob location - fives digital sec. 14 Udaipur Rajasthan Job Type - WFO OnlySalary : 13k fresher15k experience ( Inhand )Versant 4 required Shifts timing: 7am to 11pm window - in between any 9 hours shifts.Job Summary: We are looking for customer support profile Note - Candidate should have good English communication.Qualifications & Skills: 12 pass or any graduate. Experience & Freshers candidates

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.