135

Voice Process Job Vacancies in Madhya Pradesh

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  • Fresher
  • Dewas
Marketing Communication Voice Process Negotiation Skills Outbound Calling Cold Calling Convincing Power
Company: Arihant CapitalLocation: Dewas, Madhya PradeshJob Type: Full-timeDepartment: Sales / TelecallingJob DescriptionWe are looking for an enthusiastic and confident Telecaller to join our Share Market/Stock Market team. The candidate will be responsible for connecting with potential and existing clients over the phone, understanding their requirements, explaining company products/services, and generating business leads.Key ResponsibilitiesMake outbound calls to potential and existing customers.Explain share market, investment and trading-related products/services to clients.Generate and follow up on leads through phone calls.Understand customer requirements and provide appropriate information.Maintain regular follow-ups with prospective clients.Achieve assigned daily/monthly calling and sales targets.Maintain proper records of calls, leads and customer interactions.Build and maintain good relationships with clients.RequirementsGood communication and convincing skills.Hindi communication is required; basic English will be an advantage.Fresher and experienced candidates both can apply.Candidates with telecalling, sales, banking, finance or stock market experience will be preferred.Basic computer knowledge.Positive attitude and willingness to achieve targets.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Chhindwara
Telecommunication Voice Process BPO Sales BPO Call Center Call Center
We are looking for a dedicated Calling Executive to join our team in Chhindwara. This is a full-time position ideal for individuals who are eager to start their career in customer service or sales.Key Responsibilities:- Make Outgoing Calls: You will be responsible for making calls to potential customers and clients to introduce our products and services.- Assist with Customer Queries: Handle incoming customer inquiries and provide necessary information in a polite and efficient manner.- Update Customer Records: Maintain and update databases with customer interactions and feedback to ensure accurate tracking of calls.- Achieve Targets: Work towards meeting daily and monthly calling targets set by the team leader.- Provide Feedback: Share insights from customer interactions to help improve products and customer experience.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for interacting clearly with customers and colleagues.- Problem-Solving Ability: The candidate should be able to address and resolve customer issues quickly and effectively.- Basic Computer Knowledge: Familiarity with basic computer operations and software is necessary for updating records and managing calls.- Positive Attitude: A friendly and positive demeanor is important for building rapport with customers.- Team Player: The ideal candidate should work well in a team environment, collaborating with others to achieve common goals. This role is an excellent opportunity for freshers or those with minimal experience. If you are motivated and eager to learn, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. Customer Interaction: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. Problem Solving: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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  • 1 - 1 yrs
  • Govindpura Bhopal
Telecommunication Outbound Calling Voice Process Convincing Power Tele Marketing Customer Focus Basic Computers Cold Calling
Key Responsibilities:* Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.
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  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- Respond to Customer Queries: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- Provide Solutions: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- Record Interaction Details: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- Follow Up with Customers: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- Collaborate with Team Members: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.
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  • 0 - 3 yrs
  • Bhopal
Domestic BPO Voice Process
We're Hiring Customer Service Associate (CSA) Bhopal Location: Gandhinagar, Bhopal Shift: Between 8:00 AM
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chhindwara
Telecommunication Voice Process Outbound Calling Convincing Power Negotiation Skills Call Center Basic Computers Tele Marketing Telesales Customer Focus BPO Sales BPO Call Center Cold Calling
We are looking for a Telecaller Staff member in Chhindwara, India. This position is ideal for individuals with 0 to 1 year of experience and requires at least a 12th-grade education. The role involves making calls to customers and assisting them with their inquiries.Key Responsibilities:1. Customer Interaction: Make outbound calls to potential and existing customers, providing them with accurate information about our products and services.2. Handling Inquiries: Address customer questions and concerns promptly, ensuring a positive experience for every caller.3. Data Entry: Maintain records of calls and customer interactions in our database, ensuring all information is accurate and up to date.4. Sales Support: Assist in generating leads and closing sales by promoting products and services during calls, while also understanding customer needs.5. Feedback Collection: Gather customer feedback about their experiences and suggestions, helping the company improve its services.Required Skills and Expectations:Candidates should have strong communication skills in both English and local languages, ensuring clear interaction with customers. Basic computer skills, especially in data entry, are essential. We value individuals who are patient, attentive, and have a friendly attitude to create a welcoming experience for customers. A strong desire to learn and a positive willingness to grow in the job are highly desired traits. This position requires a full-time commitment, working from our office in Chhindwara.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Indore
Microsoft Excel Voice Process Marketing Communication Outbound Calling Communication
We are looking for a dedicated Tellecaller to join our team in Indore. The ideal candidate will have 1 to 5 years of experience in telecalling and will play a crucial role in reaching out to potential clients and promoting our services.Key Responsibilities:1. Making Calls: You will contact potential customers to introduce our products and services, providing them with detailed information and answering any questions they may have.2. Meeting Targets: It is important to meet daily, weekly, and monthly calling targets while maintaining a high level of service and professionalism.3. Data Management: You will update and manage customer databases, ensuring that all information is accurate and up-to-date after each call.4. Customer Support: Address any customer queries or issues effectively, offering solutions and guiding them towards making informed decisions.5. Feedback Collection: Gather feedback from customers regarding their experience, which helps improve our offerings and customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant phone manner and the ability to handle objections with patience are essential. The role requires good organizational skills, attention to detail, and the ability to work collaboratively in a team. Adaptability and a positive attitude towards learning are highly valued, as the telesales environment is dynamic and ever-evolving.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ayodhya Bypass Bhopal
Outbound Calling International BPO Call Center International BPO Voice Process
As an International Telecaller, you will play a crucial role in connecting with clients and promoting our services in various global markets. You will be based in our office at Ayodhya Bypass and will work full-time.Key Responsibilities:- Outbound Calling: Make calls to potential clients across different countries to introduce our products and services, aiming to generate interest and secure leads.- Customer Follow-Up: Maintain communication with existing clients to ensure satisfaction and address any queries they may have, enhancing client relationships.- Data Entry and Management: Accurately input call data and client information into our database, ensuring all records are up to date and easily accessible.- Meeting Targets: Achieve monthly call and sales targets, contributing to overall team goals and demonstrating your effectiveness in the role.- Feedback Collection: Gather insights from clients during calls to provide valuable feedback to the management team for improving services and products.Required Skills and Expectations:Candidates should possess excellent communication skills in English, with the ability to speak clearly and confidently. A friendly and persuasive personality is essential for engaging clients effectively. Basic computer skills are required for data entry tasks, and being organized will help you manage multiple calls and clients smoothly. We expect candidates to be self-motivated, adaptable, and willing to learn about international markets. Previous experience in telecalling is a plus, but not mandatory; freshers are welcome to apply.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhopal
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills Voice Process BPO Customer Support Voice Process
Zomato Voice Process HiringWe are currently hiring for the Zomato Voice Process. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.Job Details:* Position: Voice Process Executive* Process: Hindi Voice Process
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- Resolve Issues: Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- Follow Up: Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to interact with customers clearly and professionally.- Problem-Solving Ability: The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- Team Player: Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- Basic Computer Proficiency: Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- Positive Attitude: A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Indore
Marketing Voice Process Marketing Communication Lead Generation Cold Calling
We are seeking a motivated Telesales Executive to join our team in Indore. This role is perfect for individuals looking to start their career in sales. You will be responsible for contacting potential customers, explaining our products, and driving sales through effective communication.Key Responsibilities:- Outbound Calling: You will make calls to potential clients, introduce our products, and persuade them to make a purchase. Listening carefully to customer needs is crucial to tailor your pitch accordingly.- Lead Generation: Identify and gather information from prospective leads through various channels. Your efforts will help build a solid customer database.- Customer Relationship Management: Maintain records of customer interactions and sales activities. This will involve updating our database and ensuring follow-ups for better customer retention.- Achieving Targets: Work towards meeting daily, weekly, or monthly sales targets set by management. Your performance will directly impact the success of the team.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written in English and Hindi, along with a positive attitude. Basic computer knowledge is essential for managing customer queries and updating records. You should be enthusiastic about sales and have a willingness to learn. A friendly demeanor and the ability to handle rejections gracefully are important for success in this role.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Voice Process Domestic BPO
We are looking for a dedicated Telecaller to join our team in Indore. The ideal candidate will be responsible for connecting with potential clients and providing them with information about our services. This role is perfect for individuals who have strong communication skills and a passion for customer service.Key Responsibilities:- Making Outbound Calls: You will initiate calls to potential customers, introducing our services and understanding their needs.- Updating Customer Information: Accurately record and manage customer data in our database to ensure that all information is current and accessible.- Handling Queries: Respond to customer inquiries and provide clear and helpful answers to their questions about our offerings.- Promoting Products/Services: Actively promote our products or services during calls, emphasizing their benefits and encouraging customers to take action.- Meeting Targets: Work towards achieving set call quotas and other performance metrics to contribute to team success.- Report Generation: Prepare daily or weekly reports on call activities and outcomes to share with management.Required Skills and Expectations:Candidates should possess excellent verbal communication skills and have a friendly, persuasive demeanor. Strong listening skills are essential to understand customer needs. Basic computer skills are necessary for data entry and record keeping. While prior experience in telecalling is preferred, it is not mandatory; candidates with a passion for learning and a willingness to develop their skills will be considered. A minimum educational qualification of 12th grade is required.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Indore
Telecommunication Voice Process Cold Calling Basic Computers Nikki Dhumal
We are seeking a dedicated Telecaller Staff member to join our team in Indore. The ideal candidate will make outbound calls to clients, providing information about our services and ensuring customer satisfaction.Key Responsibilities:1. Customer Outreach: Make daily calls to potential clients to introduce our services, ensuring clear communication and engagement.2. Lead Generation: Identify and qualify leads from the calls, maintaining accurate records of interactions for follow-ups.3. Product Knowledge: Stay updated on our services to effectively address client inquiries and provide information tailored to their needs.4. Feedback Collection: Gather customer feedback to help improve service offerings and customer satisfaction.Required Skills and Expectations:The successful candidate must have excellent verbal communication skills, with the ability to listen and respond effectively to client needs. A background in customer service is preferred, along with a minimum of 1-2 years of experience in a telecalling or sales position. A graduate degree is required, and proficiency in basic computer applications is essential for managing records and reports. Candidates should demonstrate strong organizational skills and the ability to work independently in a remote environment. A motivated and positive attitude is crucial for achieving targets and contributing to a collaborative team culture. We are looking for a passionate individual eager to provide excellent service and grow within the role.
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Telecaller Fresher

R1 Security Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Vijay Nagar Indore
Voice Process
We are seeking a motivated Tele Caller to join our dynamic team in Vijay Nagar, Indore. This role is perfect for individuals looking to start their career in customer service and sales through effective communication.Key Responsibilities:1. Outbound Calls: You will make calls to potential customers to introduce our products and services, and understand their needs.2. Customer Engagement: Develop rapport with customers by listening to their concerns and addressing inquiries effectively, ensuring a positive experience.3. Lead Generation: Identify and qualify leads from various sources, helping to expand our customer base by gathering relevant information.4. Data Entry: Accurately maintain records of calls, customer interactions, and feedback in our database to ensure data integrity.5. Follow-Up: Conduct follow-up calls with customers to ensure satisfaction and encourage further engagement with our offerings.Required Skills and Expectations:Candidates should possess excellent verbal communication skills and a willingness to learn. A friendly and approachable demeanor is essential for building customer relationships. Basic computer knowledge is necessary to manage call logs and input data efficiently. A strong desire to meet targets and work collaboratively within a team is crucial. Although prior experience is not required, being proactive and adaptable in a fast-paced environment will greatly benefit your success in this role. A minimum education level of 12th grade is necessary for applicants.
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Face-to-Face For Telecaller Jobs (Freshers)

Concrete Infrastructure and Reality

  • 0 - 1 yrs
  • Indore
Sales Call Good Communication Skills Calling Executive Voice Process Calling Telesales
Job Description:We are hiring a Real Estate Sales Executive / Telecaller for our office in Indore (Vijay Nagar).Responsibilities:Call potential customers and explain about our real estate projectsGenerate leads and follow up with interested clientsMaintain customer data and update recordsSupport the sales team in closing dealsRequirements:Basic communication skills in Hindi Fresher and experienced both can applyJob Details:Work from Office (Vijay Nagar, Indore)Timing: 11:00 AM to 6:00 PMSalary: Incentive-based (high earning potential)Interested candidates can call or WhatsApp on: 8719067600
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- Issue Resolution: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- Product Knowledge: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Support International Voice Process BPO
Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Old Palasia Indore
Outbound Calling Voice Process Communication Skills
We are looking for a Tele-caller to join our team. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers 10,000 - 25,000 and opportunities for growth.Key Responsibilities:Ensure that the data remains accurate, accessible and contributes to smooth operations.Verify data accuracy, make corrections and identify irregularities in a timely manner.Organize and maintain physical and digital records for easy access and retrieval.Support various administrative tasks when needed to assist other departments.Generate reports and summaries for internal teams to help in decision-making processes.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Jabalpur
Telecommunication Outbound Calling Voice Process
We are seeking a motivated Telecalling Executive to join our team in Jabalpur. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and helping to drive sales through effective communication.Key Responsibilities:1. Conducting Outbound Calls: Make calls to prospective clients to introduce our services, explain benefits, and answer any questions they may have. 2. Handling Customer Queries: Address inquiries from customers with patience and professionalism, ensuring they feel valued and informed about our offerings.3. Maintaining Records: Keep accurate records of calls made and customer interactions in our database. This is crucial for tracking sales leads and customer feedback.4. Meeting Sales Targets: Work towards achieving individual and team sales goals by following up on leads and converting them into sales.5. Providing Feedback to Management: Share insights and reports on customer interactions and market trends to assist in improving sales strategies and customer engagement.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, with the ability to build rapport with customers. Strong listening skills and the ability to answer questions clearly are crucial. Basic computer knowledge is expected, as well as a positive attitude and willingness to learn. The role requires a proactive approach, motivation to meet targets, and the ability to work effectively in a team environment. A minimum educational qualification of 12th grade is required, and prior experience is not necessary.
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  • 0 - 1 yrs
  • Bhopal
Customer Relationship Good Communication Skills BPO Voice Customer Support Customer Care Telephone Handling
Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Bhopal
Good Communication Skills E-commerce Outbound Calling Sales Call BPO Call Center BPO Voice Customer Handling Customer Relationship Customer Service Domestic BPO
Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Telugu Customer Relationship Customer Service Customer Support Domestic BPO BPO Voice Telephone Handling Good Communication Skills Kannada Customer Handling
Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills Language preference- Telugu, Kannada Freshers and experienced both can apply.Salary :- 12k To 15kTiming:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. Responding to Customer Inquiries: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. Providing Product Information: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. Handling Complaints: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. Maintaining Records: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. Coordinating with Teams: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - Responding to Inquiries: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- Problem Solving: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- Maintaining Records: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- Providing Information: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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Telecommunication Outbound Calling Negotiation Skills Voice Process Convincing Power Cold Calling BPO Sales Customer Focus Basic Computers Call Center Tele Marketing Telesales BPO Call Center
Job Openings for 860 Tele Calling Executive Jobs for Freshers in , having Educational qualification of : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com, M.Sc with Good knowledge in Tellecaller, cold calling, voice process, basic computers, call center tele marketing etc.
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