We are looking for a dedicated Tellecaller to join our team in Indore. The ideal candidate will have 1 to 5 years of experience in telecalling and will play a crucial role in reaching out to potential clients and promoting our services.
Key Responsibilities:
1. Making Calls: You will contact potential customers to introduce our products and services, providing them with detailed information and answering any questions they may have.
2. Meeting Targets: It is important to meet daily, weekly, and monthly calling targets while maintaining a high level of service and professionalism.
3. Data Management: You will update and manage customer databases, ensuring that all information is accurate and up-to-date after each call.
4. Customer Support: Address any customer queries or issues effectively, offering solutions and guiding them towards making informed decisions.
5. Feedback Collection: Gather feedback from customers regarding their experience, which helps improve our offerings and customer satisfaction.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant phone manner and the ability to handle objections with patience are essential. The role requires good organizational skills, attention to detail, and the ability to work collaboratively in a team. Adaptability and a positive attitude towards learning are highly valued, as the telesales environment is dynamic and ever-evolving.