Telecaller - Full Time - Freshers

Job Title: Customer Support

Executive - Swiggy Chat Process

Company: Swiggy

Address:- opposite to C21 mall , indore

Job Summary:

We are hiring dynamic and customer-focused individuals for the Swiggy Chat Process. The role involves handling inbound customer calls, chat ,resolving queries, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound customer calls professionally.

Resolve customer queries related to orders, payments, delivery, and app issues.

Provide accurate information and quick resolutions.

Maintain high customer satisfaction levels.

Follow company guidelines and quality standards.

Meet daily performance targets and KPIs.

Eligibility Criteria:

Minimum Qualification: 12th Pass

Good English communication skills (Mandatory)

Basic computer knowledge

Ability to work in rotational shifts

Immediate joiners preferred

Salary Structure:

For Freshers:

CTC:

• Experience

  0 - 5 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Vijay nagar