Outbound Calling Job Vacancies in Hyderabad

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

Job Description: Tele Counsellor - Business School (Digital Professional Courses)PositionTele Counsellor / Senior Admission CounsellorOpen Positions: 10Location: [Insert Location / Remote / Hybrid]Industry: EdTech / Business School / Professional CoursesExperience Required: Minimum 2 YearsCTC: Up to

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Educate customers about our products and services, ensuring they understand features, benefits, and usage.- **Resolve Issues:** Identify customer problems and work towards providing efficient solutions in a timely manner.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate records and personalized service.- **Collaborate with Teams:** Work closely with other departments to address customer needs and improve service delivery.- **Follow Up:** Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** Possess strong verbal and written communication abilities to convey information clearly and professionally.- **Problem-Solving Abilities:** Demonstrate a proactive approach to identifying challenges and finding effective solutions.- **Customer-Oriented Attitude:** Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- **Team Player:** Be willing to collaborate with colleagues and contribute to a positive work environment.- **Basic Computer Skills:** Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.

We are looking for a dedicated Tele Caller to join our team in Khairatabad. In this role, you will be responsible for connecting with potential customers and providing them with information about our products and services. Your communication skills will be crucial for engaging clients and understanding their needs.Key Responsibilities:- **Make Outbound Calls**: Reach out to potential customers through phone calls, introducing them to our offerings and generating interest.- **Maintain Customer Database**: Keep an organized record of customer interactions and feedback to ensure follow-ups can be done effectively.- **Answer Queries**: Address any questions or concerns potential clients may have about our products, offering clear and helpful information.- **Achieve Sales Targets**: Work towards individual and team sales goals by actively promoting our products and encouraging purchases.- **Report Feedback**: Provide regular updates and feedback to your supervisor about customer responses and market trends to help improve services.Required Skills and Expectations:- **Excellent Communication Skills**: You must be able to speak clearly and confidently, ensuring that customers understand your message.- **Persuasive Abilities**: The ability to convince potential clients about the benefits of our products is essential.- **Experience**: A minimum of 1 to 5 years of experience in telecalling or a related field is required.- **Good Listening Skills**: You should be able to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills**: Familiarity with databases and call center software is preferred. If you enjoy speaking with people and have a passion for sales, this role could be perfect for you!

We are looking for an enthusiastic Telecaller to handle customer interactions, generate leads, and support the sales team. The ideal candidate should have good communication skills and a positive attitude.Key ResponsibilitiesMake outbound calls to potential customersHandle inbound inquiries and provide project detailsGenerate and qualify leads for the sales teamMaintain and update customer databaseFollow up with interested clients regularlySchedule site visits and meetingsMaintain call records and reports

We are looking for a dedicated Tellecaller to join our team in Hyderabad. This full-time position requires individuals with 1 to 3 years of experience, and you must have completed at least your 12th grade.**Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to introduce our products and services, aiming to generate leads and increase sales opportunities.- **Manage Customer Queries:** Listening to customer inquiries and providing accurate information is crucial. You should be able to resolve their issues or direct them to the appropriate department.- **Follow Up with Leads:** After initial contacts, you will follow up with leads to keep them engaged and answer any additional questions they may have.- **Record Customer Interactions:** Keeping accurate records of all calls and interactions in our database is essential for tracking progress and ensuring smooth communication within the team.- **Achieve Targets:** You will be expected to meet daily and weekly call and sales targets, contributing to the overall success of the company.Required skills and expectations include:- Good communication skills in English and the local language to effectively engage with customers.- Strong listening skills to understand customer needs and provide appropriate solutions.- Basic computer skills for data entry and using customer relationship management (CRM) software.- Ability to work well under pressure while maintaining a positive attitude.- A proactive approach to problem-solving and handling customer concerns. If you possess these qualifications and are excited to contribute to a dynamic team, we encourage you to apply.

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

We are looking for a persistent and professional Telecaller (Collections) to manage the recovery of outstanding dues.You will be responsible for contacting customers with overdue accounts, negotiating payment terms, and maintaining a positive relationship between the company and the client. The goal is to recover funds while ensuring a high standard of customer service.Key ResponsibilitiesOutbound Calling: Make regular calls to customers with overdue payments to remind them of their debt and secure payment commitments.Negotiation: Negotiate Promise to Pay (PTP) dates and settlement plans within company guidelines.Documentation: Accurately update the CRM or collection database with the status of each call and any payment arrangements made.Problem Solving: Investigate and resolve customer discrepancies or complaints that may be delaying payment.Compliance: Strictly adhere to debt collection laws and company ethical standardsTarget Achievement: Consistently meet or exceed monthly recovery targets.Required Skills & QualificationsExperience: 02 years in tele-calling, collections,Communication: Exceptional verbal communication and active listening skills.Resilience: Ability to handle rejection and remain calm during difficult or heated conversations.Tech Savvy: Familiarity with MS Excel and basic CRM software.Education: High school diploma or equivalent.Preferred AttributesStrong persuasion and negotiation skills.High level of integrity and professional ethics.Multilingual Ability to speak telugu,hindi is a major advantage.

Roles And Responsibilities.- Need to handle the calls.- Follow-up Daily Calls to Maintain Relationships with Candidates Looking for Various Courses and Universities.- Track and Maintain the Outcome of Each Enquiry.- Explain Various Courses and Their Benefits to Candidates Through Phone Calls or In Person.- Closely Working with the Team to Meeting Weekly / Monthly Targets.Key Skills- Should Have Convincing Skills.- Ability To Perform Under Pressure, Adhere To Timelines.Contact: 9000037123Job location:eWings Abroad Educational Consultancy, Nandanavam complex(23-A) ,Thrid floor(3A) , Near metro Pillar no:A-1020,S.r nagar X Roads , Hyderabad-500038.Website: https://ewings.co.in/

Roles and Responsibilities Guiding the clients to reach the clinics Resolving escalated customer complaints Facilitating efficient communication between departments Answering incoming calls for customer queries Handling inquiries Providing customer service support Making outbound calls to prospective clients Calling them and fixing up appointments for their respective clinic locality Follow up with clientsRequired SkillsCommunication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.Active listening skills towards customer needs.Meeting Targets/goals set by management.Prospecting skillsRelationship-buildingInterpersonal skillsProblem solving

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Key ResponsibilitiesOutbound/Inbound Calls: Making cold/warm calls to prospective clients and answering incoming customer queries.Sales & Lead Generation: Pitching products/services to potential customers and converting prospects into sales opportunities.Customer Interaction: Explaining product features, benefits, and pricing to customers.Data Maintenance: Recording, updating, and maintaining detailed notes on customer interactions in a CRM system.Follow-ups: Following up on leads, inquiries, or previous interactions to secure sales.Target Achievement: Meeting daily, weekly, or monthly performance targets (calls made, leads generated, sales closed). Required Skills and QualificationsCommunication Skills: Excellent verbal communication and listening skills.Persuasion: Ability to persuade, influence, and handle objections from tough prospects.Language Proficiency: Strong command of English and/or local languages.Technical Knowledge: Familiarity with CRM software and general office software (MS Office/Google Workspace).Experience: Previous experience as a telecaller, telemarketer, or customer service representative is often preferred.Education: High school diploma or equivalent (or higher). Common Performance MetricsNumber of calls per day.Conversion rate (calls to leads/sales).Average call duration.

Company: Legal Capital Law FirmRole: Telecalling ExecutiveLocation: BegumpetExperience: 05 YearsQualification: Any GraduateJob Description:Legal Capital Law Firm is looking for a Telecaller to handle inbound and outbound calls, interact with clients, and assist in converting inquiries into consultations for legal services.Roles & Responsibilities:Make outbound calls to potential clients and follow up on inquiriesHandle inbound calls and explain legal services offered by the firmSchedule appointments and consultations for advocatesMaintain accurate client records and call logsFollow up with existing and prospective clients regularlyCoordinate with the legal team for client requirementsEnsure professional and confidential handling of client informationRequired Skills:Good communication skills in English & local languagePolite, confident, and professional phone etiquetteAbility to convince and build rapport with clientsBasic computer knowledge (MS Excel, CRM is a plus)Willingness to learn basic legal service processesPreferred Candidate:Experience in telecalling, customer support, or salesFemale/Male candidates both can applyFreshers with good communication skills are welcomeInterested Candidates:Contact / WhatsApp: 7331114076Email: hrcheranya.legalcapital@gmail.com

Job summaryA dynamic marketing firm in Hyderabad is on the lookout for an engaging Telemarketer to further their success. In this role, you will be responsible for making marketing calls, building relationships with customers, and assisting in achieving sales targets. The ideal candidate should have a background in telemarketing or customer service, excellent communication skills, and proficiency in English along with regional languages. The company offers a structured work schedule from Monday to Saturday, focusing on driving customer engagement and satisfaction.QualificationsExperience in telemarketing or customer service.Record of meeting target goals, particularly over the phone.Ability to use computer systems efficiently.ResponsibilitiesMake marketing calls to potential and current customers.Answer questions from customers and provide product information.Update customer database and process orders accurately.Meet sales goals and schedule future sales.

Lexodd Hypernova is looking for enthusiastic and result-driven Telesales Executives to join our growing sales team. The ideal candidate will be responsible for contacting potential customers, explaining our products/services, and closing sales over the phone.

Job Title: Business Development Associate (BDA)Company: Gynatrix AcademyIndustry: EdTechLocation: HITEC City, HyderabadJob Type: Internship & Full-TimeExperience: 0-2 yrsJob Description:Gyantrix Academy is looking for energetic and goal-oriented Business Development Associates to join our EdTech sales team. This role involves student counseling, lead conversion, and achieving enrollment targets.Key Responsibilities: Counsel students and parents about EdTech courses Handle inbound & outbound sales calls Convert leads into enrollments Follow up with prospects and close sales Maintain lead data in CRM Achieve assigned sales targetsRequirements: Good communication skills Interest in sales and business development Willingness to work with targets Basic computer knowledge Freshers are welcome (training provided) Apply Now: Share your resume at hr.gyantrix@gmail.com

Key Responsibilities:1. Handling communication with clients: The back office staff will be responsible for communicating with clients via phone calls or emails to provide assistance or address any queries they may have.2. Making sales calls: The staff will be required to make outbound sales calls to potential clients in order to promote products or services offered by the company.3. Data entry and documentation: The staff will need to input and update information into the company database, as well as maintain accurate records and documentation.4. Supporting administrative tasks: The staff will assist in various administrative tasks such as scheduling appointments, organizing files, and managing office supplies.Required Skills and Expectations:1. Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with clients and colleagues.2. Sales call experience: Prior experience in making outbound sales calls will be beneficial for this role.3. Proficiency in English language: The candidate should be fluent in English to effectively communicate with English-speaking clients.4. Ability to work independently: The candidate should be self-motivated and able to work efficiently without constant supervision.5. Basic computer skills: Proficiency in basic computer programs such as MS Office and the ability to learn new software quickly.

As a Customer Care Executive at our Somajiguda, Hyderabad office, you will be responsible for handling customer inquiries and providing exceptional service. You will be making outbound calls to customers and assisting them with their queries and concerns. A minimum of 1 year of experience in a BPO setting is required, along with fluency in Hindi and English. Strong communication skills and a customer-centric approach are essential for this role. This is a full-time position that requires you to work from the office.

We are looking for an organized Data Entry & Marketing Specialist to join our team. The candidate shall have experience with data entry, excellent typing skills, and the ability to work efficiently with large volumes of information. He/ She will be responsible for inputting, updating, and maintaining data in our systems to ensure accurate and timely records. He/ She should develop compelling content including job descriptions, blog posts, videos, and social media posts that highlight the companys culture and values. He/ She should handle both administrative and promotional tasks that support business operations and drive engagement each day.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590

Roles And Responsibilities:Initiate outbound calls to connect with leads generated through marketing efforts.Follow up daily calls to maintain relationships with candidates looking for various courses and universities.Should be able to understand their needs, budget, and decision-making process.Track and maintain the outcome of each enquiry.Schedule meetings and appointments with counsellors for prospect leads.Maintain accurate and up-to-date records of lead interactions in the CRM system.Explain various courses and their benefits to candidates through phone calls or in person.Meet and exceed targets for lead qualification and appointment scheduling.Key Skills Should have convincing skills. Ability to perform under pressure, adhere to timelines. Should have command of any language you speak.Walk-in addresseWings Abroad Educational Consultancy, Nandanavanam complex(23-A), Third floor(3A), Near metro Pillar no: A-1020, S.R Nagar X Roads, Hyderabad-500038.website: https://ewings.co.in/