Outbound Calling Job Vacancies in Hyderabad

Company: IITPlanet.com (Powered by GSNA Education Pvt. Ltd.)Industry: EdTech / Online EducationRole: Inside Sales ExecutiveWork Mode: Work From Home (Remote)Job Type: Part-Time / Flexible WorkWork Timings: 10:00 AM to 8:00 PMGender Preference: Female candidates preferredApply At: hr@iitplanet.comRole OverviewIITPlanet.com is hiring a goal-oriented Inside Sales Executive to handle inbound and outbound lead interactions, conduct program counseling, and drive paid course enrollments. You will work remotely using company-provided quality leads to understand customer requirements, explain our educational programs, maintain consistent follow-ups, and convert prospective students/parents into enrollments.Key ResponsibilitiesLead Outreach & Engagement: Contact high-quality leads provided directly by the company via phone calls to introduce IITPlanet's courses and academic programs.Needs Assessment & Counselling: Understand customer requirements, academic goals, and student learning gaps to recommend appropriate learning solutions.Pipeline & Follow-Up Management: Maintain regular, structured follow-ups with interested prospects to guide them through the decision-making process.Conversion & Target Achievement: Convert qualified leads into confirmed bookings and paid enrollments to achieve daily, weekly, and monthly sales quotas.Lead Record Hygiene: Track call statuses, lead feedback, and follow-up schedules accurately.Candidate RequirementsLanguage Proficiency: Mandatory fluency in Telugu and English (verbal and written).Gender Preference: Female candidates preferred.Experience: Prior experience in Pre-Sales, Telecalling, Inside Sales, or EdTech/Education sales is strongly preferred. Experience in K-12 or competitive exam sales (JEE/NEET) is an added advantage.Core Skills: Excellent verbal communication, consultative selling, persuasive negotiation, and active listening skills.Mindset: High energy, target-oriented, resilient in handling objections, and self-disciplined in a remote work environment.Salary, Incentives & Earning PotentialFixed Monthly Salary: 5,000 - 10,000 per monthSales Incentives: Up to 3% commission on closed salesHigh Earning Potential: Strong performance-based incentive structure allowing high-converting candidates to significantly boost total earnings.Key BenefitsWork From Home / Fully RemoteQuality Leads ProvidedCell Phone & Internet ReimbursementsHealth Insurance & Provident Fund (PF)Paid Time Off & Paid Sick LeaveFlexible Remote Schedule within 10:00 AM - 8:00 PM windowProfessional ConductCandidates are expected to maintain professionalism, adhere strictly to pricing guidelines, and uphold student data privacy standards during all phone interactions and remote work activities.Interested candidates can share their profile/resume and contact details to:hr@iitplanet.com

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment

We are seeking a dynamic and motivated Tele Caller to join our team in Ameerpet, Hyderabad. This is an excellent opportunity for freshers looking to kick-start their career in a supportive work environment.nnAs a Tele Caller, you will be responsible for reaching out to potential customers to promote our services, gather information, and maintain customer relationships. Your role involves making outbound calls, addressing customer queries, and documenting interactions accurately.nnKey Responsibilities:n- Make Outbound Calls: Engage with potential customers to explain our services and capture their interest.n- Answer Queries: Respond to customer questions effectively and provide information to help them make decisions.n- Update Records: Maintain accurate records of customer interactions and feedback.n- Follow Up: Contact leads regularly to nurture relationships and encourage conversions.nnRequired Skills and Expectations:nWe are looking for candidates who possess excellent verbal communication skills, as this is essential for effective customer interaction. A positive attitude and a willingness to learn are crucial to excel in this role. Since this is a full-time position based in the office, candidates must be comfortable working in a team environment. Female candidates who have completed at least the 10th grade are encouraged to apply, especially if they are freshers eager to develop their career in customer service.

We are looking for a skilled Telecaller to join our team in Nagole, Hyderabad. The ideal candidate should have 3 to 9 years of experience and be a graduate. This is a full-time position that requires working from the office.As a Telecaller, you will be responsible for making outbound calls to prospective customers, promoting our products or services, and providing excellent customer service. You will need to maintain accurate records of interactions and manage leads effectively. You will also follow up with potential clients, address any inquiries, and work towards achieving monthly sales targets.Key responsibilities include:- Making outbound calls: You will initiate conversations with potential customers, explaining our offerings and encouraging them to consider our products or services.- Handling customer inquiries: Responding promptly to questions or concerns from customers is essential to ensure a positive experience.- Maintaining records: Accurate documentation of calls, lead details, and customer interactions will help track progress and improve strategies.- Collaborating with the sales team: You will work closely with team members to share insights and feedback that can enhance our sales approach.Applicants should possess strong communication skills, a professional demeanor, and the ability to work under pressure. You should be a self-motivated individual who can effectively manage time and priorities. Previous sales experience and proficiency in using CRM software will be an advantage.

We are seeking a dedicated Tele Caller to join our team in Hyderabad. The ideal candidate should be a female with a passion for communication and a goal-oriented mindset. This is a full-time position that requires working from our office.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to promote our products and services, focusing on building rapport and understanding their needs.- Manage Customer Inquiries: Answer questions from customers and provide accurate information about our offerings to assist them in making informed decisions.- Maintain Customer Database: Update and manage client information within our database to ensure records are current and accurate for future follow-ups.- Follow Up on Leads: Reach out to leads generated by the sales team to nurture relationships and encourage potential conversions.- Achieve Targets: Work towards monthly targets, demonstrating persistence and motivation to meet or exceed performance goals.- Report Feedback: Share customer feedback and insights with the team to help improve services and products continuously.Required Skills and Expectations:- Excellent verbal communication skills with a clear and friendly tone are essential for engaging customers effectively.- Basic computer proficiency is expected to manage databases and record interactions.- Strong listening skills are needed to understand customer needs and respond appropriately.- Candidates should possess good organizational skills to manage multiple calls and follow-ups effectively.- A positive attitude and resilience are crucial, especially when handling challenging conversations. Ability to work in a fast-paced environment while maintaining professionalism is important.

As a Telecalling Executive, you will play a crucial role in connecting with customers and promoting our services. You will work in a dynamic office environment in Hyderabad and are expected to engage with potential and existing clients through telephone communication.Key Responsibilities:- Customer Outreach: You will initiate calls to potential customers, introducing our products and services to generate interest and leads. This requires effective communication and a friendly tone to engage clients positively.- Lead Generation: You will identify and qualify leads by understanding customer needs and gathering essential information. This helps in building a database of potential clients for future follow-up.- Follow-Up Calls: You will make follow-up calls to interested clients, reinforcing the initial conversation and answering any questions they may have, ensuring they have all the necessary information to make informed decisions.- Record Keeping: Maintaining accurate records of calls made, customer interactions, and responses in our system is essential for tracking performance and improving strategies.- Feedback Collection: You will actively seek feedback from customers regarding our services. This information is invaluable for understanding customer satisfaction and areas of improvement.Required Skills and Expectations:- Strong communication skills are essential, especially in Hindi and English, to effectively engage with diverse clients.- A friendly and professional demeanor to create a positive experience for callers.- Basic computer skills to log call details and manage customer information effectively.- Ability to work in a team environment while also being self-motivated to achieve personal targets.- A proactive attitude toward learning and improving telecalling techniques will be greatly valued.

Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005

We are seeking a motivated Telesales Executive to join our team in Attapur, Hyderabad. This is an excellent opportunity for freshers who have completed their 12th grade and are eager to start their careers in sales.As a Telesales Executive, you will be responsible for engaging with potential customers over the phone to promote and sell our products and services. Your role will involve explaining product features, understanding customer needs, and providing tailored solutions to encourage sales.Key Responsibilities:Customer Engagement: You will initiate calls to potential clients, present our offerings, and generate interest in our products.

We are looking for enthusiastic and confident Female Telecallers to join our real estate sales team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact with customers professionally. The role involves handling inbound and outbound calls, generating qualified leads, and scheduling site visits for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided databases.Handle inbound customer inquiries professionally and provide project information.Explain project features, pricing, offers, and location advantages.Qualify customer requirements and schedule site visits.Maintain accurate records of customer interactions in the CRM or Excel.Follow up with prospective customers regularly to convert leads into site visits.Coordinate with the sales team for customer appointments and updates.Achieve daily, weekly, and monthly calling and lead generation targets.RequirementsFemale candidates only.Minimum qualification: Intermediate or Graduate.

Job Summary: We are looking for a dynamic and result-oriented Tellecaller to identify prospective students, generate admissions leads, and support the counselling team in converting enquiries into admissions. The candidate must possess excellent communication skills and the ability to interact confidently with students and parents.

Required Qualification : 10, 10+2, DiplomaNo B.E, B.tech, MBA, MCA, Pharmacy & other PG's please don't applyTelugu MandatoryPurely Day shiftWFO job onlyGenerate leads, qualify prospects, manage sales cycle, conduct market research, and collaborate with internal teams0-2 years experience in Calling or Tele Sales with strong convincing and negotiation skillsContact potential customers, promote subscription plans, and provide suitable solutionsMeet or exceed monthly and quarterly sales targets consistently.Provide timely and accurate reports on sales performance and client interactions.Stay up-to-date with industry trends and competitor activity to inform sales strategies.What you'll do*Calling leads provided by company*Understanding potential customers needs*Give solutions to clients, address their inquiries, and guide themRequired Candidate profile* Good communication skills.* Strong convincing and negotiation skills.* Ability to handle customers professionally.

We are looking for a confident, well-spoken, and responsible Telecaller who can communicate effectively with engineers, explain course modules, handle follow-ups, and support daily branch operations.

A Customer Relationship Executive (CRE) in an EV two-wheeler service center acts as the primary bridge between the customer and the technical team. They manage front-desk operations, schedule maintenance, open job cards, and ensure smooth vehicle handovers while advocating for an exceptional ownership experience

As a Customer Relationship Executive based in Hyderabad, you will be responsible for creating positive customer experiences and ensuring satisfaction. This full-time position requires 1-2 years of relevant experience and is office-based.Key Responsibilities:- Engage with Customers: Communicate with existing and potential customers to understand their needs and provide effective solutions.- Resolve Issues: Address customer inquiries and complaints promptly, ensuring that resolutions are satisfactory and enhancing overall customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions to track issues and follow up on resolutions.- Build Relationships: Establish trust and rapport with customers, fostering long-term relationships that encourage loyalty and repeat business.- Collaborate with Teams: Work closely with the sales and support teams to enhance service delivery and share customer feedback for the improvement of products and services.Required Skills and Expectations:- Strong communication skills are essential, as you will need to convey information clearly and effectively to customers.- Problem-solving abilities should be demonstrated by your ability to identify issues quickly and find appropriate solutions.- A customer-centric attitude is vital; you should genuinely care about customer satisfaction and strive to meet their needs.- Proficiency in using customer relationship management (CRM) software, along with basic computer skills, is expected.- A professional demeanor along with patience and empathy is crucial when dealing with various customer personalities.

The Inside Sales Associate will be responsible for lead generation, prospect engagement, business opportunity identification, client relationship management, and revenue generation through outbound and inbound sales activities. The role requires excellent communication skills, persuasive abilities, and a strong focus on achieving assigned business targets. Inside sales roles commonly focus on lead qualification, relationship building, pipeline management, and achieving sales quotas through phone, email, and virtual channels.Key ResponsibilitiesLead Generation & ProspectingIdentify and generate new business opportunities through calls, emails, LinkedIn outreach, and referrals.Build and maintain a qualified sales pipeline.Research prospective clients and decision-makers across various industries.Schedule business meetings and product/service demonstrations.Sales & Revenue GenerationPresent AquaTech Foundation's services and solutions to prospective clients.Understand customer requirements and recommend suitable solutions.Convert qualified leads into business opportunities.Negotiate commercial terms and assist in closing sales deals.Achieve monthly, quarterly, and annual sales targets.Client Relationship ManagementDevelop strong relationships with prospective and existing clients.Maintain regular follow-ups with leads and customers.Ensure high levels of customer satisfaction throughout the sales lifecycle.CRM & ReportingUpdate and maintain accurate sales records in CRM systems.Track sales activities, lead status, and revenue forecasts.Submit daily, weekly, and monthly performance reports.Market IntelligenceMonitor industry trends and competitor activities.Identify emerging business opportunities and market demands.Eligibility CriteriaEducational QualificationBachelor's Degree in Business Administration, Marketing, Commerce, Management, IT, or related disciplines.MBA/PGDM candidates will be preferred.ExperienceFreshers with excellent communication skills may apply.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they understand features, benefits, and usage.- Resolve Issues: Identify customer problems and work towards providing efficient solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate records and personalized service.- Collaborate with Teams: Work closely with other departments to address customer needs and improve service delivery.- Follow Up: Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.Required Skills and Expectations:- Excellent Communication Skills: Possess strong verbal and written communication abilities to convey information clearly and professionally.- Problem-Solving Abilities: Demonstrate a proactive approach to identifying challenges and finding effective solutions.- Customer-Oriented Attitude: Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- Team Player: Be willing to collaborate with colleagues and contribute to a positive work environment.- Basic Computer Skills: Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.

We are looking for a dedicated Tele Caller to join our team in Khairatabad. In this role, you will be responsible for connecting with potential customers and providing them with information about our products and services. Your communication skills will be crucial for engaging clients and understanding their needs.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers through phone calls, introducing them to our offerings and generating interest.- Maintain Customer Database: Keep an organized record of customer interactions and feedback to ensure follow-ups can be done effectively.- Answer Queries: Address any questions or concerns potential clients may have about our products, offering clear and helpful information.- Achieve Sales Targets: Work towards individual and team sales goals by actively promoting our products and encouraging purchases.- Report Feedback: Provide regular updates and feedback to your supervisor about customer responses and market trends to help improve services.Required Skills and Expectations:- Excellent Communication Skills: You must be able to speak clearly and confidently, ensuring that customers understand your message.- Persuasive Abilities: The ability to convince potential clients about the benefits of our products is essential.- Experience: A minimum of 1 to 5 years of experience in telecalling or a related field is required.- Good Listening Skills: You should be able to listen carefully to customer needs and respond appropriately.- Basic Computer Skills: Familiarity with databases and call center software is preferred. If you enjoy speaking with people and have a passion for sales, this role could be perfect for you!

*Job Title:* Telesales Executive *Location:* Hyderabad *Employment Type:* Full-Time *Interview Mode:* Face-to-Face *Job Summary:* We are seeking dynamic and results-oriented Telesales Executives to join our team in Hyderabad. The ideal candidate will have excellent communication skills and a passion for sales and customer engagement. Both freshers and experienced professionals are encouraged to apply.Key Responsibilities:* Conduct outbound and inbound sales calls to prospective customers* Present and promote company products/services effectively* Understand customer requirements and offer suitable solutions* Build and maintain strong customer relationships* Meet and exceed assigned sales targets* Accurately document customer interactions and sales activitiesRequired Qualifications & Skills:* Excellent English communication skills (mandatory)* Proficiency in Kannada or Tamil is required* Strong sales acumen and customer-handling abilities* Ability to work in a fast-paced, target-driven environment* Basic computer knowledgeExperience:* Freshers and experienced candidates are eligibleWhat We Offer:* Competitive fixed salary with performance-based incentives* Professional work environment* Career growth and learning opportunities Location: Hyderabad Interview: Face-to-Face

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590