37

Relationship Manager Job Vacancies in Nashik

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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Client Relationship Manager Client Relationship Officer Client Relationship Executive Client Relationship Partner Client Manager
Key Responsibilities Relationship Management & RetentionPrimary Point of Contact: Serve as the dedicated liaison for assigned clients, handling all inquiries, requests, and concerns promptly.Client Onboarding: Guide new clients through the initial setup process, ensuring they understand the product features and service terms.Retention Strategies: Proactively engage with clients through regular calls or visits to prevent attrition (losing clients to competitors). Business Growth (Upselling/Cross-selling)Needs Analysis: Deeply understand the clients business goals to recommend additional products or services that provide value.Revenue Generation: Meet specific targets for Share of Walletmeaning getting a client who buys Caster Wheels (from a firm like Impex Door) to also buy Door Closers or Security Locks.Referral Management: Leverage satisfied clients to gain introductions to new potential business partners. Problem Solving & CoordinationConflict Resolution: Act as a mediator when service failures occur, working with internal teams (Production, Logistics, or Accounts) to provide a win-win solution.Feedback Loop: Collect and analyze client feedback to help the Product Development Manager improve the product line.Contract Compliance: Ensure both the company and the client are adhering to the agreed-upon terms, pricing, and delivery schedules.
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  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Nashik
Insurance Sales Sales BFSI Team Management Skills Customer Relationship Casa Manager Agency Development Banking Insurance
-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever neededCandidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever neededCandidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed
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Hiring For Export Development Manager

Topfruit Exports and Services EU Aps

  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Nashik Road
Export Compliance Relationship Management Market Research Foreign Market Entry
JOB OPENING 1Business Development Manager Export ServicesCompany: Top Fruit Exports & Services Europe ApSLocation: NashikJob Type: Full-time Fully Office-Based About the CompanyTop Fruit Exports & Services Europe ApS is an international export services company with a sub-office and active team in Europe (Denmark). We support Indian exporters and manufacturers by helping them access European markets through structured export service plans, compliance support, and market guidance.Our Nashik office works closely with the European team to educate Indian exporters and convert them into long-term export service clients. Job OverviewWe are hiring a Business Development Manager Export Services who will be responsible for educating Indian exporters, explaining our export service plans, and converting them into clients.This role is not export sales or buyer handling.It is a consultative B2B service sales role, ideal for candidates who can communicate, explain value, and build trust with exporters. Key ResponsibilitiesIdentify and connect with Indian exporters, manufacturers, and tradersEducate exporters about European market entry requirementsPresent and sell export service plans offered by the companyCoordinate with the European (Denmark) team for service deliveryConduct calls, meetings, and follow-ups with exporter clientsUnderstand exporter needs and recommend suitable service solutionsManage and guide Business Development ExecutivesTrack leads, conversions, and basic reportsWork directly with the Company Founder Experience & Skills RequiredMinimum 2 years experience in B2B sales / business development / consultingExposure to export, logistics, compliance, or international trade is an advantageStrong communication and explanation skillsComfortable selling services (not physical products)Good communication in EnglishHindi and Marathi mandatoryStartup mindset with ownership attitude Salary & Benefits30,000 35,000 per monthPerformance-based incentivesExposure to European export systems and practicesFast growth opportunity in an international startupLearning-oriented environment International Exposure OpportunityCompany has a sub-office and active team in Europe (Denmark)High-performing employees may get the opportunity to work closely with the European teamInternational exposure/travel opportunity is performance-based and role-dependentNot immediate and subject to business needs and compliance Working DetailsWorking Days: Monday to FridayOffice Timing: 9:30 AM 5:00 PMSaturday: 10:00AM - 4:00 PMWorking Mode: Fully office-based (Nashik) How to ApplyApply via:Direct MessageEmail or WhatsAppSubject Line: Application Business Development Manager (Export Services) Nas
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Looking For PPC Manager

Aspire Consultancy

  • 5 - 10 yrs
  • 6.0 Lac/Yr
  • Nashik
PPC Vendor Relationship Management
Assistant Manager PPC DepartmentProduction Planning & Control (PPC) LocationManufacturing UnitExperience78 Years Reporting ToProduction Manager / Operations HeadJob PurposeTo ensure effective production planning, material availability, vendor coordination, and timely dispatch by integrating PPC and VDD functions to meet production targets, cost control, and on-time delivery commitments.Key ResponsibilitiesPPC (Production Planning & Control)Prepare monthly, weekly, and daily production plans as per customer orders.Monitor capacity planning, machine loading, and manpower utilization.Coordinate with production, stores, quality, and maintenance teams.Track production progress vs plan and take corrective actions.Ensure material planning (RM / Bought-out parts) with stores & purchase.Maintain MIS reports on production efficiency, shortages, and delays.Support continuous improvement, cost reduction, and productivity initiatives.Key Skills & CompetenciesStrong knowledge of PPC systems, MRP, and production workflowsVendor management & negotiation skillsUnderstanding of manufacturing processes (metal / fabrication / machining)ERP / SAP / Tally / Excel proficiencyGood communication & coordination skillsAnalytical thinking and problem-solving abilityTime management and multitaskingEducational QualificationDiploma / BE / B.Tech in Mechanical / Production / Industrial EngineeringMBA / PG Diploma in Operations (Preferred)
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Urgent Requirement For Field Sales Executive

Astitva Multipurpose Services (OPC)

  • 1 - 3 yrs
  • Nashik Road
Customer Relationship Marketing Communication Management Skills Field Sales Direct Sales Field Marketing
Job Title: Field Sales ExecutiveDepartment: Sales & Business DevelopmentLocation: NashikEmployment Type: Full-time________________________________________Job SummaryWe are looking for a motivated Field Sales Executive to generate new business, manage client relationships, and support revenue growth. The role involves field visits, client meetings, proposal follow-ups, and coordination with internal teams for service delivery.________________________________________Key Responsibilities Identify and visit potential clients such as schools, colleges, hospitals, offices, and government institutions Generate new business leads through field visits, references, and cold calling Explain company services (Security, Housekeeping, Catering, Manpower Services) to clients Arrange meetings with decision-makers and close sales deals Prepare and submit quotations, proposals, and follow-ups Coordinate with operations, HR, and accounts teams for smooth onboarding of clients Maintain daily visit reports (DVR) and sales MIS Achieve monthly and quarterly sales targets Collect market intelligence and competitor information Support documentation for tenders and service agreements (if required)________________________________________Required Skills & Competencies Strong communication and negotiation skills Ability to work independently in the field Basic understanding of B2B sales and service contracts Good interpersonal and relationship-building skills Knowledge of local market and institutions Basic computer skills (MS Excel, WhatsApp, Email)________________________________________Qualifications Graduate 23 years of field sales experience (Service industry preferred) Experience in institutional / corporate sales________________________________________Other Requirements Two-wheeler mandatory with valid driving license Willingness to travel locally on a daily basis________________________________________Compensation & Benefits Fixed salary + performance-based incentives Travel allowance / petrol reimbursement Mobile allowance Growth opportunities within the organization________________________________________Reporting ToSales Manager / Business Head
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Corporate Sales Marketing Communication Agency Sales Management Skills Channel Sales Retail Sales Field Sales b2c Marketing Lead Generation Technical Sales Direct Sales
We are web development company in nashik. We have Vacancy for sales manager at canada corner, Nashik. The candidate should be experience in Real estate sector and have good communication skill.
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Customer Relationship Microsoft Word General Office Management Communication System Computer Skills Microsoft Excel Communication Skills
As a Back Office Assistant, your responsibilities will include providing administrative support to ensure efficient operation of the office. You will be responsible for handling customer inquiries and complaints, maintaining customer relationships, and managing the communication system. You will also assist with general office management tasks such as organizing and maintaining files, scheduling appointments, and managing office supplies.To excel in this role, you should possess strong computer skills and be proficient in Microsoft Word and Excel. You should have excellent communication skills.
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Interview For Sales Manager || B.A - Freshers

SBI Life Insurance Company Limited

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Satana Nashik
Good Communication Skills Sales Marketing Banking Insurance Sales Direct Marketing Customer Relationship Marketing Communication Time Management Retail Sales Channel Sales Management Skills Leadership Problem Solving Field Sales
Sales Officer Job Description:We are seeking a highly motivated and results-driven Sales Officer to join our sales team. The Sales Officer will be responsible for achieving sales targets, building and maintaining customer relationships, and promoting our products and services to potential clients. The ideal candidate should have excellent communication skills, a strong sales acumen, and the ability to work effectively in a fast-paced environment.Responsibilities:- Develop and implement sales strategies to achieve sales targets- Identify and pursue new business opportunities
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Sales Manager (Male)

Central Tyres Pvt.Ltd

Customer Relationship Marketing Channel Sales Management Skills Leadership Time Management
The roles core functions are: Strategic Planning & Execution for growth of Sales Introducing New sizes in market as per company requirement New Dealer expansion and team management Collection of outstandings against sales Conducting marketing activities such as technical workshops, driver trainings, roadshows, etc.
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Relationship Manager

Sunshine Manpower Solution & Services

Customer Relationship
Job Title: Relationship Manager Education: Bachelors degree required (Graduation)Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Key Responsibilities:To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.Adhering to high ethical standards and complying with all the laid down processes / policies - KYC adherence. Verify customers KYC & complete online registration.Coordinate with the Manager and stakeholder for loan approval.Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.Resolving all customer doubts and questions while processing the loan.Participate in business development activities to improve the brand visibility Gold Loan in the catchment areas and to generate leads of prospective customers.Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory
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Relationship Manager

Skywings Advisors Private Limited

Agent Recrutiment Tied Channel Apc Insurance
Relationship ManagerChannel-Agency channel Key Responsibilities:Agent Recruitment & Onboarding: Identify and recruit new agents, provide onboarding and training programs to ensure agents are well-prepared to market and sell insurance products.Sales & Performance Management: Set clear targets, track agent performance, and offer guidance and resources to help agents meet and exceed their sales goals.Relationship Development: Build lasting, trust-based relationships with agents, offering mentorship, motivation, and regular performance feedback.Market & Industry Insights: Stay up-to-date with industry trends and competitor activities, adapting strategies to ensure the agency network remains competitive.Compliance & Reporting: Ensure all agents comply with regulatory requirements and company policies. Regularly report on agency performance and sales metrics to senior management.
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Insurance Life Insurance Insurance Agent Area Sales Business Development Agency Channel Sales Relationship Manager Zonal Manager Regional Manager Territory Manager FMCG NBFC BFSI Real Estate Sales Deputy Manager Agency Sales Lead Generation Field Marketing Territory Sales Insurance Sales Field Sales Direct Marketing
-Recruiting, training, & motivating agents.-Build & maintain strong, long-term relationships with agents.-Develop & maintain strong relationships with new & existing agents.-Providing continuous support and guidance to drive sales and performance.
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Field Sales Document Management L Loan Officer
Job Title: Branch Relationship Officer (BRO)Location: JSR Management GroupIndustry: NBFC (Non-Banking Financial Company)Reporting to: Branch ManagerEmployment: Full-Time, PermanentKey Responsibilities:Handle end-to-end business acquisition processes.Maintain and develop strong customer relationships.Engage in sales and business development activities.Have a deep understanding of the company's product offerings.Cross-sell various products and services.Conduct market research to identify potential opportunities.Consistently achieve assigned sales targets.Manage and analyze data to drive business decisions.Ensure full compliance with company policies and industry regulations.Qualifications:Undergraduate or Graduate degree in any field.For Freshers: Age limit of 28 years.For Experienced candidates: Age limit of 35 years, with relevant experience.Compensation:Freshers: CTC of 2 LPA.Experienced: CTC up to 3 LPA (including incentives).---This description draws from the original job description for Sarvagram Fincare and tailors it to fit the context of JSR Management Group. Let me know if you'd like any adjustments!
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Relationship Manager

Pro Capital Recruitment

Corporate Banking Stock Broking
Field sales Experience Banking And Insurance Sector .
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Nashik
Business Loan Loan Processor Senior Business Development Manager
Profile: Relationship Manager-LAP Affordable( Loan Against Property)CTC: Negotiable.Job Location Nashik - MHAge: 42and below Experience in LAP : min 2 years and above Job Description:1. Minimum of 2 years of experience in NBFCs, MSME catering to affordable segments, with a proven track record of building a quality portfolio. Strong commitment to achieving the targets of disbursement month on month2. Ensuring monthly, yearly targets are met by the branch 3. Organizing business promotion campaign and participate in Marketing activities 4. Monitoring the daily visits by team and ensuring updating the same in the app. Meeting overall KPI(Targets) 5. Training, coaching and monitoring team performance.6. Ensuring conversion of leads generated and disbursement of file in line with the credit policy.7. Overall policy and process implementation and monitoringCTC - Upto 3.5Lac Reach us at- 9529716614/sachin.khade@purplefinance.in
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Relationship Manager Dealing

SMC Global Securities Ltd

Stock Dealer Stock Broker
Candidate has to have knowledge of stock markets and should have passed NISM Derivative 8 module as a mandatory requirement
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Relationship Manager

Amrit Consultancy

Corporate Banking Stock Broking Insurance Sales Executive Field Executive Branch Sales Manager Customer Relationship Walk in
KEY RESPONSIBILITIESService through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS TAT adherence for updating System - CRM Next Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets. > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Nashik
Sales Capital Market Customer Relationship MS Office Word Digital Relationship Manager
Position- Digital Relationship ManagerQualifications- Graduate Fresher (Any Stream).Location- Nashik- (Satpur)Experience- Only Experienced (BFSI Sales exp. 1+ years)Offered CTC- 2.32 L to 3.8LRequirements-1. Proficient in MS office2. Fluent in both verbal and written Communications.3. Basic understanding of capital markets businessRoles and Responsibilities-1. Activate existing inactive customers from the given data base.2. Develop relationship with the customers3. Educate customers regarding equity market& investments4. Assist customers with online trading platform.5. Handling Outbound and Inbound calls.6. Promoting financial products by cross selling (MF, SIP, VAS etc)7. Resolving customer query.- Training will be provided.- Target Based Job.Who can apply1. Good communication skills in English2. Good Sales Skills3. Candidates looking forward to make their career in Capital Market.4. Candidates from Central line will be preferred.5. Go getter attitude
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Customer Relationship Siebel Marketing MS CRM Customer Service Operations Work From Home
ResponsibilitiesSetting customer expectations and revenue goals.Identifying customer demands and requirements.Developing plans to address customer-specific needs.Dealing with people of different backgrounds and temperaments.Solving customer issues and complaints.Planning strategies for customer care and conflict resolution.Cross-selling products and services to the customer.Advising customers on cost-effectiveness.Overseeing the activities of the sales team.Offering exceptional customer service to customers.Negotiating agreements with customers.RequirementsBachelors degree in Business Administrator, Marketing or a relevant field.3 years of experience working as a Customer Relationship Manager or a similar role in the customer service department.Demonstrate the ability to work in teams and independently.Excellent organizational and interpersonal skills.Outstanding oral and written communication skills.Good customer service skills.Exceptional negotiation and sales skills.Proficiency in Microsoft Office Tools.Sound knowledge of the companys products and services.Ability to maintain sensitive and confidential information.Excellent presentation skills.
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Solar Sales Specialist

Hiring India Recruitment

Sales Relationship Manager Sales Customer Sales Specialist Sales Target Solar Sales Walk in
Freyr Energy Services Pvt Ltd is looking for Solar Sales Specialist for locations like Vishakhapatnam (On-site), Hyderabad (On-site), Pune (On-site), Nagpur (On-site), Jabalpur (On-site), Karimnagar (On-site), Mahbubnagar (On-site), Nasik (On-site), Thiruvananthapuram (On-site) and Warangal (On-site)Job DescriptionRoles and responsibilities: Responsible for meeting Monthly Sales targets of Solar PV systems for Residential clients. Lead Generation - Ensure that all marketing leads being assigned are followed up and work withmarketing team to maximize deal conversion and order bookings. Apart from this, candidate isexpected to generate their own leads and develop channel partner network in their territory withassistant from the AGM Sales Develop an understanding of ROI, payback calculation to incorporate in their sales proposals topotential customers Perform Site Surveys, generate Techno-Commercial proposals using the Freyr Energy Platform etc. Report on daily basis to AGM Sales/ Sr. SM on critical parameters related to business and internalprocesses Ensure payment from clients is being collected on time against every project milestone. Reportdeviations to AGM and resolve in a timely manner.Must HaveMinimum 1-2 years of experience preferably in sales. Minimum 1 Year of experience in Solar.Educational requirement: Diploma or Graduation in any discipline. Networking and relationship management with clients Good negotiation skills Proficient in using MS Office and writing emails. Networking and relationship management with clients Good negotiation skills Proficient in using MS Office and writing emailsThe candidate should available to work from the office. Should have local language expertise.
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Sales Officer - Full Time

Impact HR & KM Solutions

  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Nashik
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership Management Skills Direct Sales Lead Generation Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power B2B Sales
Key Responsibilities Territory & Channel ManagementDealer/Distributor Network: Identify, appoint, and manage a network of dealers and sub-dealers within an assigned territory.Beat Plan Execution: Follow a structured daily visit plan (PJP - Primary Journey Plan) to ensure consistent contact with key retailers and institutional clients.Stock Management: Monitor dealer stock levels to ensure product availability and prevent stock-outs. B2B & Project SalesInfluencer Mapping: Build relationships with key influencers such as Architects, Interior Designers, and Builders to get products specified in large projects.Direct Pitching: Conduct product demonstrations and technical presentations to procurement heads and project managers.Negotiation: Handle pricing discussions and contract terms, balancing competitive volume with company profit margins. Collections & Market IntelligencePayment Recovery: Take full ownership of collecting outstanding payments and ensuring the ageing of debt remains within company limits.Competitor Tracking: Provide real-time feedback on competitor pricing, new product launches, and promotional schemes.Reporting: Submit daily and weekly sales reports, market feedback, and secondary sales data through CRM tools.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Data Management Microsoft Excel Tally Microsoft Office Microsoft Word Internet Clerical Work Receptionist Activities Office Superintendent Administrative Skills Basic Computers Office Work Typing Calendar Management Followups Typing Skills Data Entry MS Office
We are looking for a dedicated Office Assistant to join our team in Nashik. The ideal candidate should have 1 to 2 years of experience and hold a degree in fields such as B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or B.E. This full-time position requires a female candidate who will work from the office.**Key Responsibilities:**- **Organizing Office Documents:** Maintain and manage files and records to ensure easy access to important documents and information.- **Assisting with Correspondence:** Handle incoming and outgoing communications, such as emails and phone calls, ensuring timely responses and efficient information flow.- **Supporting Daily Operations:** Assist with day-to-day office activities, ensuring a smooth and efficient working environment for all staff.- **Scheduling Meetings:** Coordinate and schedule meetings for team members, helping to manage calendars and ensure everyone is informed.- **Managing Supplies:** Oversee office supplies and inventory, placing orders as necessary to maintain stock levels.**Required Skills and Expectations:**Candidates must possess strong organizational skills and attention to detail to manage various tasks effectively. Good communication skills, both verbal and written, are essential for interacting with team members and clients. Proficiency in basic office software, such as Microsoft Word and Excel, is required for document management and reporting. The candidate should be a team player who is proactive in addressing challenges and can adapt to changing priorities in a dynamic office environment. A positive attitude and a willingness to learn are also highly valued.
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Service Manager (3-4 Years)

Impact HR & KM Solutions

  • 3 - 4 yrs
  • 5.0 Lac/Yr
  • Nashik
Budget Management Contract Negotiation Project Management Quality Assurance Team Leadership Technical Knowledge Training and Development Problem Solving Data Analysis Inventory Management Risk Management Customer Service Vendor Management Service Delivery Process Improvement Conflict Resolution Customer Relationship Management
Key ResponsibilitiesTeam Leadership: Hiring, training, and supervising technicians, service advisors, and support staff.Workflow Optimization: Managing the schedule of the service floor to ensure jobs are completed on time.Customer Resolution: Handling escalated customer complaints and ensuring a First Time Right (FTR) approach to repairs.Financial Management: Tracking the department's revenue, managing expenses, and ensuring the service center meets its profit targets.Quality Control: Monitoring the quality of work performed and ensuring compliance with safety and industry standards.Inventory Management: Overseeing the availability of spare parts and tools required for service operations. Required SkillsTechnical Expertise: A deep understanding of the products being serviced (e.g., if in an auto-center, knowledge of engine mechanics).Soft Skills: High emotional intelligence to deal with frustrated customers and manage a diverse technical team.Analytical Thinking: Ability to read Service Dashboards and identify why certain metrics (like Turnaround Time) are lagging.Operational Management: Mastery of ERP or Service Management software (like Salesforce Service Cloud or industry-specific DMS).
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