104

Relationship Executive Job Vacancies in Kerala

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kochi
Customer Relationship CRM Customer Support CRM Sales Client Retention Convincing Power Communication Skills Marketing Communication Clinet Handling Customer Care MIS Reporting MS CRM Service Marketing CRM Strategy Customer Handling
Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kochi
Retail Sales Customer Relationship Lead Generation Field Sales
As a Field Sales Executive in Kochi, you will play a crucial role in driving our sales efforts and building strong customer relationships. Your responsibilities will include:- Identifying Potential Customers: Research and locate new customers for our products, ensuring you target the right market segments.- Engaging with Clients: Actively approach potential clients to introduce our products, answer their queries, and generate interest.- Maintaining Customer Relationships: Build and nurture strong relationships with existing customers through regular follow-ups and support to enhance customer loyalty.- Achieving Sales Targets: Work towards meeting monthly sales targets by effectively promoting and selling our products.- Collecting Market Feedback: Gather feedback from customers about their needs and preferences to inform product development and sales strategies.- Reporting Sales Activities: Maintain accurate records of sales activities and client interactions, providing regular updates to management on progress and opportunities.To be successful in this role, you should possess good communication skills to effectively engage with clients. A basic understanding of sales principles is essential. Being proactive and self-motivated will help you succeed in a competitive environment. Since the position requires frequent interaction with clients, candidates should be comfortable working in the field and happy to travel as needed. Although experience is not mandatory, a strong willingness to learn and adapt will be beneficial.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Thiruvananthapuram
Customer Relationship Corporate Sales Retail Sales Marketing Communication Channel Sales Agency Sales Strategic Communication Direct Sales b2c Marketing Field Sales
As a Field Sale Executive in Thiruvananthapuram, you will be responsible for driving sales and building strong customer relationships. The ideal candidate should be enthusiastic, goal-oriented, and possess effective communication skills. Key Responsibilities:- Sales Promotion: Engage with potential clients in the field to promote and sell products. This involves showcasing product features and benefits effectively to persuade customers.- Lead Generation: Identify and target potential customers through field visits and networking. Use various techniques to generate new leads that can be converted into sales.- Customer Relationship Management: Establish and maintain positive relationships with clients. Understanding their needs will help in providing a better service and build loyalty.- Market Analysis: Observe industry trends and competitors. Gather information and feedback from the market to adapt strategies for better performance.- Reporting: Document all sales activities, customer interactions, and feedback. Maintain accurate records to report progress and suggest improvements.Required Skills and Expectations:Candidates should possess good communication skills to interact with customers effectively. A basic understanding of sales processes and customer service is desirable. Individuals should exhibit a proactive attitude and be comfortable working independently in the field. A valid driver's license is preferred for job-related travel. Being self-motivated with a goal-oriented approach will be crucial for success in this role. Additionally, candidates should be adaptable and willing to learn about new products and sales techniques.
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  • Fresher
  • 1.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Relationship Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. Customer Support: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.
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  • 0 - 1 yrs
  • Keralapuram Kollam
P&m Manager F&B Supervisor
As a Relationship Executive, you will play a key role in managing and enhancing our client relationships. This part-time position allows you to work from home while applying your communication skills to foster positive interactions.Key Responsibilities:- Client Communication: Engage with clients through calls and emails to address inquiries and provide assistance, ensuring they feel valued and understood.- Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences to improve service delivery.- Feedback Collection: Gather and document client feedback to identify areas for improvement and help tailor our offerings to meet client expectations.- Reporting: Compile and present regular reports on client interactions and feedback, helping the team assess performance and develop strategies.- Problem Resolution: Assist clients in resolving issues and concerns promptly, contributing to their overall satisfaction and loyalty.Required Skills and Expectations:- Strong verbal and written communication skills are essential to convey information clearly and engage effectively with clients.- A proactive approach to problem-solving will help address challenges and improve client satisfaction.- Basic computer skills, including proficiency in email and other communication tools, are necessary for efficient workflow.- The ability to work independently and manage your time effectively is crucial for success in a part-time remote role.- Previous experience is not required, but a positive attitude and willingness to learn can greatly benefit your performance.
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  • 1 - 2 yrs
  • Ernakulam
Sales Branch Sales Customer Relationship
We are seeking a dedicated Branch Relationships Executive to foster strong relationships with clients and enhance branch performance. This role is based in Ernakulam and requires 1 to 2 years of experience, along with a post-graduate degree.Key Responsibilities:- Client Interaction: Engage with clients to understand their needs, provide support, and ensure customer satisfaction. This requires effective communication and a friendly approach.- Performance Monitoring: Track branch performance metrics and prepare reports. This involves analyzing data to identify trends and areas for improvement.- Networking: Develop and maintain relationships with local businesses and organizations to increase branch visibility. Building a strong network helps to create new business opportunities.- Feedback Collection: Gather feedback from clients to help improve branch services and offerings. This is vital for making informed decisions that enhance customer experience.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect with clients and team members effectively. Strong analytical skills are crucial for monitoring performance and presenting findings. A proactive attitude and problem-solving ability are essential to address client concerns and improve branch operations. Being organized and detail-oriented will help manage multiple tasks efficiently. Finally, a good understanding of the local market will contribute to building and maintaining valuable relationships.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Female
  • Vadakkencherry Palakkad
Convincing Power
we are hiring customer relationship executive, only preffered ladies candidates.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Ernakulam
Retail Sales Customer Relationship Direct Sales
Account Management & Sales: Drive sales by identifying prospects, conducting face-to-face meetings, and closing deals in the field.In-Store Execution: Ensure product placement, manage stock levels, and implement marketing strategies (merchandising).Relationship Building: Develop strong relationships with store personnel and clients.Training & Support: Provide training to retail staff regarding product features, benefits, and promotions.Market Intelligence: Monitor competitor activity, new products, and gather market insights.Reporting & CRM: Record sales activities, track KPIs, and manage customer information using tools like CRM or handheld devices. WorkableWorkable+4Key Qualifications & RequirementsExperience: 2+ years in retail sales, field sales, or a similar customer-facing role.Skills: Excellent communication, negotiation, and interpersonal skills.Physical/Travel Requirements: Valid driver's license and ability to travel frequently to various locations.Tools: Proficient in Microsoft Office and CRM software.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Kottayam
Soft Skills
As a Customer Relationship Executive, you will play a vital role in managing client relationships and ensuring customer satisfaction. Your primary responsibility is to serve as a point of contact for customers, addressing their needs and building trust.Key Responsibilities:- Customer Support: Provide timely assistance to customers through phone, email, or chat to resolve queries and issues, ensuring a positive experience.- Relationship Building: Develop strong relationships with customers to enhance loyalty and encourage repeat business by understanding their preferences and needs.- Feedback Collection: Gather customer feedback on products and services, which will help the company improve offerings and address any concerns.- Account Management: Monitor customer accounts to ensure they receive necessary support, track their usage, and inform them about new features or services.- Issue Resolution: Work collaboratively with other team members to resolve customer complaints and issues, ensuring that solutions meet customer expectations.Required Skills and Expectations:- Strong communication skills are essential to engage effectively with customers and convey information clearly.- Ability to demonstrate empathy and patience, especially when dealing with challenging customers or sensitive issues.- Proficiency in using computers and basic software applications as you will manage customer interactions digitally.- A team-oriented attitude is necessary, as you will work with colleagues to provide the best service possible.- A positive attitude and willingness to learn are crucial for personal growth and adapting to the dynamic work environment.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Cons Customer Relationship Customer Guidance Team Orientation Good Communication Skills
We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. Customer Support: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. Problem Resolution: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. Communication: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. Record Keeping: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.
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Interview For Customer Relationship Executive || B.A - Freshers

Intimate Matrimonials & Services Kerala Pvt.ltd.

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Ernakulam
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Customer Care Cons Customer Relationship Customer Guidance Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO BPO Operations
As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kochi
Customer Relationship Sales
Job Title: Business Development AssociateLocation: Kochi (Field Work)Job Responsibilities:Conduct field visits and client meetingsBuild and maintain customer relationshipsSupport sales growth and achieve targetsRequirements:Good communication and interpersonal skillsMust own and know how to ride a two-wheeler with valid licensewilling to relocate in KochiSales experience is an added advantageQualification: Any DegreeSalary & Benefits:13,000 20,000 per monthPetrol allowance applicable Interested candidates can apply or call for more details.Contact us : 8714664175/ 9995666178Email us : hr@handysquad.in
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Sales Manager

Jobs N Ra Hr Services

  • 1 - 6 yrs
  • 4.0 Lac/Yr
  • Thrissur
Sales Insurance Insurance Sales Relationship Manager Agency Manager Sales Executive Sell Selling
any graduate ,sales.
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  • 0 - 2 yrs
  • Thiruvananthapuram
Negotiation Skills Sales Relationship
Male & Female CandidatesRequirements:* Any Degree* Sales experience preferred* Good communication skills* Male: Two-wheeler + Driving License mandatory Salary: 13,000* Petrol allowance for male candidates Job Role: client visits, follow-ups Apply: Send resume to hr@handysquad.in Contact: 9037945602/ 9995666178
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Ernakulam
Good Communication Skills Life Insurance Sales Bancassurance
Generate revenue from 4-5 assigned banks.* Promote incentive programs to bank staff.* Complete medicals to ensure policy issuance.* Explore new markets and segments.* Build customer base, cross/upsell, and maintain bank relations.
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  • 3 - 8 yrs
  • 4.0 Lac/Yr
  • Kochi
Field Work Client Relationship Executive Manager Real Estate Sales Marketing
Job description:Job Title: Associate Manager Real Estate industryLocation: Kochi, KerelaWork Mode: On-siteCompany: Offisync solutionsJob Overview:We are seeking a dynamic and result-oriented Associate Manager to join our real estate sales team in Chennai. The ideal candidate will be responsible for client acquisition, relationship management, property sales coordination, and achieving monthly sales targets through effective communication and negotiation skills.Key Responsibilities:Identify, engage, and convert potential clients for residential and commercial properties.Conduct site visits, property presentations, and negotiations with clients.Build and maintain long-term client relationships through regular follow-ups and personalized service.Collaborate with developers, channel partners, and internal teams to meet sales goals.Stay updated with market trends, competitor activities, and new project launches.Prepare daily, weekly, and monthly reports on client interactions and sales performance.Ensure smooth documentation and closure of deals while maintaining transparency with clients.Qualifications:Education: Bachelors Degree (any discipline).Experience: Minimum 2 year of experience in real estate sales or business development preferred.Languages: Fluent in English and malayalamTechnical Skills: Proficiency in MS Office, CRM tools, and digital communication platforms.Requirements:Must own a personal laptop.Excellent communication, presentation, and negotiation skills.Strong customer service orientation and ability to work under pressure.Goal-driven, self-motivated, and team-oriented professional.Opportunity to grow in a dynamic real estate environment.Supportive team culture and professional development programs.Connect with HR Department on : 8123863900/9019708400;
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  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kochi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
- Customer Relationship: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- Outbound Calling: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- Customer Care: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- Customer Service: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- Customer Support: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- Customer Handling: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- Customer Management: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- Customer Communication: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.
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Air Ticketing Ticket Booking Customer Relationship Ground Staff Ground Hostess Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Staff Airport Executive
We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass
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Good Communication Cash Flow Management Costomer Customer Relationship Customer Support Problem Solving
- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.
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  • Fresher
  • 1.3 Lac/Yr
  • Kochi
Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Relationship Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.
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  • Fresher
  • Female
  • Kottayam
Leadership Skills
We are looking for a motivated and enthusiastic Customer Relationship Executive to join our team in Kottayam. This position is ideal for freshers passionate about building strong customer relationships and providing excellent service.Key Responsibilities:- Customer Interaction: Engage with customers in person or over the phone to understand their needs and respond to their inquiries, ensuring they feel valued and understood.- Issue Resolution: Address customer complaints or concerns promptly and effectively, working to resolve issues to enhance customer satisfaction and loyalty.- Feedback Collection: Actively seek feedback from customers regarding their experiences, which helps improve services and understand client needs.- Data Management: Maintain accurate and up-to-date customer records in the database, ensuring all information is organized and easy to access.- Product Knowledge: Stay informed about the companys products and services to provide accurate information and support to customers.Required Skills and Expectations:- Strong communication skills are essential for articulating information clearly and effectively to customers.- A friendly and approachable demeanor is necessary to make customers feel comfortable and important.- Basic computer skills are required for managing customer data and communication.- A problem-solving mindset will help in addressing customer concerns efficiently.- A positive attitude and a strong willingness to learn are crucial, especially for freshers entering the workforce.We encourage aspiring professionals to apply and take the first step in their career in customer relationship management.
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