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Relationship Executive Job Vacancies in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate to join our team in Patna, India. This role is ideal for individuals with a passion for helping others and an eagerness to learn. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. Assist Customers: Provide prompt and friendly support to customers via phone, email, or chat. You will help answer questions, resolve issues, and ensure a positive experience.2. Maintain Records: Keep accurate and up-to-date records of customer interactions. You will document inquiries, complaints, and resolutions to help improve future services.3. Product Knowledge: Learn about our products and services to respond effectively to customer inquiries. You will be expected to continuously update your knowledge to provide the best support.4. Team Collaboration: Work closely with other team members to address customer concerns. You will share insights and feedback to improve our processes and services.Required Skills and Expectations:We are looking for individuals who communicate clearly and effectively. You should have basic computer skills and be comfortable using various software tools. A positive attitude and a willingness to learn are essential for this role. Excellent listening skills will help you understand customer needs better. Being patient and empathic while handling inquiries will create a better experience for our customers. As a remote position, you need a reliable internet connection and a quiet work environment.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will play a crucial role in ensuring a pleasant experience for travelers. You will assist guests from their arrival at the airport until they depart, providing support and information as needed.Key responsibilities include:1. Welcoming Guests: Greet travelers as they arrive at the airport, creating a warm and friendly atmosphere.2. Providing Information: Offer accurate information about flight schedules, boarding gates, and airport services to help guests navigate the airport smoothly.3. Resolving Issues: Address any guest inquiries or complaints swiftly, ensuring that any concerns are managed effectively to maintain high service standards.4. Coordinating with Airlines: Liaise with airline staff to ensure seamless service for passengers, including handling special requests if necessary.5. Monitoring Guest Experience: Keep an eye on guest activities and comfort levels, proactively addressing any needs that may arise during their time in the airport.To succeed in this role, candidates should possess excellent communication and interpersonal skills, with a friendly demeanor and a customer-focused mindset. Basic proficiency in English is preferred, along with a willingness to learn and adapt in a fast-paced environment. Strong problem-solving skills and the ability to work well in a team are essential. A minimum educational qualification of 10th grade is required, with no prior experience necessary, making this a great opportunity for individuals looking to start their career in customer service.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Patna
Good Communication Customer Relationship Retail Sales Field Sales
As a Field Sales Executive based in Patna, you will play a crucial role in driving sales and building strong customer relationships. This full-time position is open to male candidates who have completed at least their 12th grade education.Key Responsibilities:- Prospecting New Clients: Actively seek out new customers by identifying potential leads in the market to expand the customer base.- Conducting Sales Visits: Meet clients in person to present products and services, demonstrating their benefits and how they meet customer needs.- Building Relationships: Establish and maintain strong relationships with existing clients to ensure satisfaction and encourage repeat business.- Achieving Sales Targets: Work towards meeting and exceeding monthly and quarterly sales goals to contribute to the company's growth.- Collecting Market Feedback: Gather insights and feedback from the market to inform product development and improve customer service.- Reporting Sales Activities: Maintain accurate records of sales activities, keeping management updated on progress and challenges.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with clients and present product information. A basic understanding of sales principles and a commitment to achieving targets are essential. Previous experience in sales is a plus, but not mandatory. Candidates should be self-motivated, organized, and able to work independently while being solutions-oriented to address customer needs efficiently. Resilience and adaptability in a dynamic working environment are also important traits for success in this role.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ramp Executive, you will be an essential part of the airport operations team in Patna. This role requires dedication and attention to detail to ensure smooth aircraft handling processes.Key Responsibilities:- Aircraft Marshalling: Guide arriving and departing aircraft safely on the ramp, ensuring pilots can see the signals clearly.- Baggage Handling: Load and unload luggage from the aircraft efficiently and carefully to prevent damage.- Vehicle Operation: Operate ground support equipment like tugs and belt loaders to assist in handling baggage and cargo.- Safety Checks: Conduct regular safety checks and inspections of the ramp area to maintain a secure working environment.- Communication: Maintain clear communication with team members and air traffic control to coordinate movements and operations smoothly.- Documentation: Assist with the proper documentation of baggage and cargo handling to ensure accuracy and accountability.Required Skills and Expectations:- A minimum of 10th-grade education is required for this position, and previous experience is not mandatory. - Strong attention to detail is necessary to ensure safety and efficiency in all tasks. - Good communication skills to interact with team members and follow instructions effectively.- Ability to work in a fast-paced environment, as ramp operations can be busy and require quick decision-making.- A commitment to following safety regulations and procedures to keep the ramp area safe for all personnel and aircraft. This role is ideal for individuals looking to start a career in the aviation industry and contribute to the efficient operation of airport services.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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  • Fresher
  • Patna
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Patna, India, you will be the vital link between our company and our customers. Your role involves providing excellent support and ensuring customer satisfaction while working from the comfort of your home. This position is ideal for freshers who have completed their 12th grade.Key Responsibilities:1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and resolving issues efficiently.2. Issue Resolution: Identify customer problems and provide effective solutions, ensuring high levels of customer satisfaction and loyalty.3. Product Knowledge: Maintain thorough knowledge of our products and services to offer accurate guidance and support to customers.4. Record Keeping: Document customer interactions and maintain records in our database, ensuring information is up-to-date and accurate.5. Feedback Collection: Actively solicit feedback from customers to improve service quality and inform the team about recurring issues.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A polite and patient attitude is essential, as well as the ability to handle challenging situations calmly. Basic computer knowledge and proficiency in using various communication tools are expected. Freshers should be eager to learn and adaptable to change, demonstrating a passion for helping others. A strong work ethic and commitment to team goals will also be important in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Handling Call Center Customer Support
We are seeking a Customer Care Executive to join our team. This role is ideal for candidates who are passionate about helping others and providing excellent service. You will work from home and assist customers with their inquiries and issues.Key Responsibilities:- Manage Customer Inquiries: Respond to customer questions via phone, email, or chat quickly and professionally, ensuring they receive accurate information.- Problem Solving: Handle customer complaints and issues effectively, aiming to resolve problems on the first contact to enhance customer satisfaction.- Provide Product Information: Share details about our products and services to help customers make informed decisions, showing a deep understanding of what we offer.- Maintain Records: Document all customer interactions and feedback accurately in our system, which helps us improve our services and address common concerns.- Follow-Up: Ensure customer needs are met even after the initial contact by checking in with customers regarding their previous issues or queries.Required Skills and Expectations:- Communication Skills: You must have excellent verbal and written communication skills to interact clearly and effectively with customers.- Listening Abilities: Strong listening skills are essential to understand customer needs and respond appropriately.- Patience and Empathy: You should demonstrate patience and understanding in dealing with customers, showing that you value their concerns.- Basic Computer Skills: Familiarity with computers and customer service software is required for documenting interactions and accessing customer information.- Time Management: Ability to manage your time efficiently to handle multiple inquiries and tasks while working from home. We encourage applicants who are proactive, customer-focused, and eager to grow in a dynamic work environment.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. Customer Interaction: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. Reporting: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. Collaboration: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales Direct Marketing Field Sales
Payment one time Job for girls and boys Salse marketing
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
We are looking for a Cargo Associate to join our team in Patna. This is a full-time job where you will work from the office. This role is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th pass. Key Responsibilities:- Loading and Unloading Cargo: You will be responsible for safely loading and unloading cargo from trucks or containers, ensuring items are handled properly to prevent damage.- Documentation and Record-Keeping: You will maintain accurate records of shipments, including tracking information and cargo details, to ensure everything is accounted for.- Inspecting Cargo: You will check all incoming and outgoing cargo for damages or discrepancies, reporting any issues to your supervisor for resolution.- Organizing Cargo Area: You will help keep the cargo area organized and clean, ensuring that items are stored correctly and safely for easy access.- Assisting Team Members: Collaboration with other team members is essential, as you may be required to support their tasks and coordinate effectively during busy times.Required Skills and Expectations:- Candidates should have a basic understanding of cargo handling and be willing to learn new processes quickly. - Attention to detail is crucial, as you will need to ensure accurate documentation and careful handling of cargo.- Good physical fitness is expected since the role involves manual handling of heavy items.- Effective communication skills are necessary for working as part of a team and interacting with supervisors and other personnel. - A strong work ethic and reliability are expected, as punctuality and dedication to tasks are important in this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring passengers have a smooth travel experience. Your primary duties will include:- Greeting and Assisting Passengers: You will be the first point of contact at the airport, welcoming passengers with a friendly attitude and helping them with check-in, boarding, and other inquiries.- Managing Check-In Processes: You will assist passengers with their check-in, ensuring that all required information is collected and that luggage is tagged correctly for their journeys.- Providing Flight Information: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the most current information.- Handling Customer Complaints: Should passengers face issues or express concerns, you will address these challenges calmly and professionally, seeking to resolve problems to the best of your ability.- Coordinating with Other Departments: You will work closely with other teams, such as security or baggage handling, ensuring that all operations run smoothly and efficiently.To excel in this role, you should have excellent communication skills and a friendly demeanor. Being able to work well under pressure is important, as the airport environment can be fast-paced. Basic computer skills are required for handling check-in systems. Flexibility in working hours is necessary since you may work evenings, weekends, and holidays. Previous experience in customer service is a plus, but newcomers eager to learn will also thrive in this position.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Patna
Good Communication Good Communication Skills
Responsibilities: Handling customer queries, resolving issues, generating sales leads, and managing store operations. And Excellent communication, customer empathy, sales orientation, and familiarity with digital tools.
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Raja Bazar Patna
Direct Sales Marketing Communication Customer Relationship Lead Generation
Able to call the clients arrange meetings with them , lead generation on work know tha
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Opening For Dealer Sales Executive

Patliputra Motors Pvt Ltd

  • 1 - 4 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales LEAD GENERATION CUSTOMER CONVINCING
We are Urgently Looking for Smart and Dynamic Sales Executive. Lead Generation, Follow Ups, Meeting Customers, Sales, Convincing Customers.,Can Generate Lead Having Experience in Commercial Vehicle of Ashok Leyland
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Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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Customer Relation Executive (Female)

Nestor Homes Private Limited

  • 1 - 2 yrs
  • Danapur Patna
Customer Relationship CRM Sales Call Quality Call Coordinator Real Estate Sales Real Estate Marketing Real Estate Sales Executive Real Estate
In a real estate context like Nestor Homes, a Customer Relation Executive (CRE) acts as the vital bridge between the company and its buyers, managing the journey from the initial booking to the final handover of the property.Core ResponsibilitiesPost-Sales Management: Handle the Welcome Call after booking and provide regular updates on construction progress.Payment Tracking: Follow up on payment schedules and assist customers with bank loan documentation and disbursements.Conflict Resolution: Act as the first point of contact for customer grievances regarding property features, timelines, or paperwork.Possession & Handover: Facilitate the final site visit (snagging) and manage the legal formalities of registry and key handover.Key SkillsCommunication: Ability to explain complex real estate laws and payment plans in simple terms.CRM Proficiency: Experience with tools like Salesforce or Zoho to track lead status and customer history.Documentation Knowledge: Familiarity with RERA norms, GST in real estate, and stamp duty processes.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive in Patna, you will assist travelers with ticket bookings, flight information, and other related queries. This is an entry-level position suitable for individuals looking to start a career in the aviation industry.Key Responsibilities:1. Ticket Booking: You will manage ticket reservations for passengers and ensure that their travel plans are accurately recorded in the system.2. Customer Service: Providing excellent service is crucial. You will assist customers with inquiries, helping them understand flight schedules, ticket prices, and travel regulations.3. Flight Information: You will keep passengers informed about flight changes, cancellation procedures, and any necessary updates, ensuring a smooth travel experience.4. Documentation: You will handle and verify necessary documentation for ticketing, ensuring all information is correct before finalizing bookings.5. Payments Processing: You will process payments, issue tickets, and ensure that all transactions are securely completed.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact with various passengers. Basic computer skills are essential for managing booking systems and handling transactions. Attention to detail is crucial, as accuracy in ticketing and documentation directly impacts customer satisfaction. You should be able to work in a fast-paced environment and remain calm under pressure. A positive attitude and willingness to learn will help you succeed in this dynamic role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Good Communication Skills Aviation Personality Development Passenger Service Airline Customer Service Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Patna. This entry-level position requires enthusiasm and a willingness to learn. You will play a key role in ensuring smooth operations within the airline industry.Key Responsibilities:- Customer Service: Assist passengers with inquiries about flights, bookings, and general airline information, providing a friendly and helpful experience.- Ticketing and Reservations: Process ticket sales and changes in reservations, ensuring accuracy and attention to detail to meet customer needs.- Check-In Assistance: Help passengers during the check-in process, ensuring all necessary documents are verified and guiding them through airport procedures.- Problem Resolution: Address and resolve passenger complaints or issues with patience and efficiency, ensuring customer satisfaction and retention.Required Skills and Expectations:Candidates should have effective communication skills to interact with customers and coworkers clearly. Basic computer knowledge is essential to manage bookings and inquiries efficiently. Attention to detail is crucial for accuracy in ticketing and documentation. A positive attitude and ability to work in a team are vital for success in a busy environment. Flexibility and adaptability are important as you may encounter a variety of tasks and challenges throughout your workday. If you are eager to start your career in the airline industry with a focus on customer service, we encourage you to apply.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. Passenger Assistance: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. Check-In Support: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. Problem Resolution: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. Information Dissemination: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. Safety Compliance: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- Welcome Guests: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- Assist with Check-in and Boarding: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- Manage Customer Queries: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- Coordinate with Airlines: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- Promote Services: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Patna, India. This entry-level position is perfect for individuals passionate about the airline industry and eager to start their careers.Key Responsibilities:1. Customer Interaction: You will greet and assist passengers, ensuring a positive travel experience by answering their queries and providing information about flight schedules, services, and policies.2. Ticketing and Reservations: You will help customers with ticket bookings, changes, and cancellations using our reservation systems, ensuring accuracy and efficiency.3. Handling Complaints: You will address any passenger complaints or concerns calmly and professionally, working towards a satisfactory resolution while following company guidelines.4. Administrative Support: You will assist with daily operational tasks, including data entry and documentation, which are essential for smooth operations.5. Team Collaboration: You will work closely with colleagues to ensure seamless service delivery and support each other in meeting departmental goals.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Strong communication skills are essential, as you will be dealing with diverse customers. A friendly and helpful attitude is crucial for providing excellent customer service. Basic computer skills are necessary for managing reservations and administrative tasks. Being a quick learner and a team player will help you thrive in this dynamic environment. As this is an entry-level role, no prior experience is required, making it an ideal starting point for your career in the aviation sector.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Good Communication Skills Passenger Service Airline Customer Service Communication Skills Customer Relationship Airline Operations Aviation Personality Development
As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your main responsibilities will include:- Customer Assistance: You will assist customers with their inquiries, helping them with ticket bookings, cancellations, and changes. This ensures that travelers receive the support they need for a pleasant journey.- Check-in Support: Guide passengers through the check-in process at the airport or online, confirming their flight details and luggage. Your support will help reduce wait times and improve customer satisfaction.- Flight Information Management: Provide accurate and timely information regarding flight schedules, delays, and gate changes. This requires you to stay updated on real-time flight data to keep passengers informed.- Documentation Handling: Ensure correct documentation for passengers, including passports and visas for international travel. This is crucial for compliance with legal requirements.- Sales of Tickets: Assist in selling airline tickets directly to customers, which may involve collaboration with travel agencies. Your ability to understand customer needs will help boost sales.To succeed in this role, you should have excellent communication skills to engage effectively with customers. A strong sense of responsibility and attention to detail is necessary for managing tasks efficiently. You should be able to work well under pressure and adapt to fast-paced environments. Basic computer skills are also essential for handling reservations and updating records. Freshers with a positive attitude and willingness to learn are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- Issue Resolution: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- Feedback Collection: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- Handling Inquiries: Address incoming questions from customers to provide clear and helpful information about our services and products.- Resolving Issues: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- Updating Records: Maintain accurate customer records and document interactions in our system for future references.- Following Up: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- Problem Resolution: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- Documentation: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.Key Responsibilities:- Ticket Booking: You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- Customer Assistance: Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- Reservation Management: Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- Payments Handling: Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- Problem Solving: Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.Required Skills and Expectations:- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. Key Responsibilities:- Greeting Passengers: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- Check-In Assistance: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- Providing Information: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- Resolving Issues: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- Coordination with Airlines: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.Required Skills and Expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- Customer Service Attitude: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- Problem-Solving Ability: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- Team Player: You should work well with colleagues across different departments to ensure a smooth operation.- Basic Computer Skills: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. Customer Assistance: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. Issue Resolution: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. Product Knowledge: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. Data Entry: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. Team Collaboration: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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