Branch Relationship Manager Jobs

As a Branch Relationship Manager, you will play a crucial role in building strong relationships with clients and ensuring their needs are met effectively. You will work directly with customers to provide exceptional service and support.**Key Responsibilities:**- **Customer Engagement:** Actively interact with clients to understand their needs and provide tailored solutions to enhance their experience.- **Account Management:** Oversee client accounts, ensuring all services are delivered timely and accurately to maintain satisfaction and loyalty.- **Problem Resolution:** Address customer inquiries and resolve issues promptly, ensuring a positive experience and reinforcing client trust.- **Sales Support:** Assist in increasing revenue by identifying opportunities to promote additional services and products that meet customer needs.- **Feedback Collection:** Gather client feedback on services and products to share with management for continuous improvement efforts.- **Documentation:** Maintain accurate records of client interactions and transactions to ensure compliance and facilitate effective communication.**Required Skills and Expectations:**Candidates should possess a degree in any relevant field such as B.A, B.Com, or B.Sc. Fresh graduates are welcome, but prior experience in customer service or sales is an advantage. Strong communication and interpersonal skills are essential for building relationships. You should have good problem-solving abilities and be detail-oriented. A positive attitude and eagerness to learn are highly valued traits. You must be able to work effectively in a team and thrive in a fast-paced work environment.

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

A Branch Relationship Manager (BRM) is a key role within banks, financial institutions, and service-based companies, responsible for maintaining and growing customer relationships at the branch level. They focus on ensuring excellent service, sales performance, and customer satisfaction, often acting as the face of the branch for many clients.Key Responsibilities:Customer Relationship Management:Build and maintain strong, long-term relationships with new and existing clients.Understand clients financial needs and offer appropriate products and services (e.g., loans, savings accounts, credit cards).Provide personalized services to enhance customer satisfaction and retention.Sales and Business Development:Identify and pursue new business opportunities to meet sales targets.Cross-sell and up-sell banking products (such as mortgages, insurance, or investment products).Achieve branch sales goals and KPIs by engaging with both individual and business clients.Client Onboarding and Account Management:Assist clients in opening new accounts, ensuring compliance with all legal and regulatory requirements.Guide clients through the process of applying for loans, mortgages, and other banking products.Monitor clients' account activities and provide ongoing advice as needed.Service Excellence:Address and resolve customer complaints and issues promptly and efficiently.Ensure clients receive the highest level of service during their interactions with the branch.Act as a liaison between customers and other bank departments to fulfill clients needs.Team Collaboration & Training:Work closely with branch staff, including tellers, customer service representatives, and other managers, to ensure smooth branch operations.Provide guidance and training to junior staff on customer service best practices.Help ensure team members meet their targets by providing insights and support.Operational and Compliance Tasks:Ensure that all transactions and activities comply with internal policies, regulatory requirements, and industry standards.Oversee the accurate documentation and processing of transactions.Maintain up-to-date knowledge of banking products and market trends.Reporting & Performance Monitoring:Track and report on branch performance, including sales figures, customer satisfaction, and other KPIs.Provide feedback to branch management regarding branch performance, opportunities, and challenges.Required Skills:Strong Communication Skills:Ability to communicate clearly and persuasively with clients and internal teams.Sales and Negotiation Skills:Proven ability to sell banking products and services, with a focus on customer needs.Comfort with negotiating terms and conditions with clients.Customer-Centric Mindset:Strong commitment to providing excellent customer service.Ability to build trust with clients and offer solutions tailored to their financial needs.Analytical Skills:Ability to assess clients' financial positions and recommend the right products or services.Strong attention to detail when handling accounts and financial data.Leadership and Teamwork:Ability to lead by example and support branch staff to meet shared goals.Collaboration with other departments (e.g., operations, marketing) to ensure comprehensive customer service.Problem-Solving:Quick thinking and problem-solving ability to resolve customer issues effectively.Technical Proficiency:Familiarity with banking software and CRM tools.Competence in using office tools such as MS Office and any relevant banking platforms.Qualifications & Experience:Educational Background: Typically requires a bachelors degree in business, finance, economics, or a related field.Experience: At least 2-3 years of experience in banking, finance, or customer relationship management. Previous experience as a relationship officer, sales officer, or personal banker is highly valued.Certifications: Some roles may require certifications in finance or banking.Work Environment:Branch Relationship Managers work at bank branches, and may be required to work flexible hours, including weekends, depending on branch hours.They often work in a team environment, reporting to the Branch Manager or Regional Manager.In summary, the role of a Branch Relationship Manager is crucial for driving business growth, ensuring customer satisfaction, and maintaining strong relationships with clients. The job requires a combination of sales, customer service, and leadership skills, along with the ability to meet sales targets and comply with regulatory guidelines.

Job Title: Regional Sales ManagerLocation: Ahmedabad, GujaratExperience: 1015 years (FMCG industry)Role & ResponsibilitiesOwn and drive overall sales, distribution, and revenue growth for the assigned zone.Develop and execute zonal sales strategies and annual operating plans in line with business objectives.Lead, mentor, and manage Area Sales Managers to ensure consistent target achievement across territories.Strengthen and expand the distributor and channel partner network to enhance market reach and penetration.Review and manage primary and secondary sales, inventory levels, credit control, and distributor profitability.Track market trends, competitor activities, pricing, and promotions; recommend corrective and growth-oriented actions.Ensure effective execution of trade marketing initiatives, visibility programs, and brand activations.Drive sales capability building through coaching, training, and performance management of teams.Monitor and control zonal budgets, schemes, and promotional spends for optimal ROI.Conduct regular market visits and business reviews to track execution and resolve on-ground challenges.Prepare and present MIS, sales forecasts, and performance reports to senior management.Ensure adherence to company policies, processes, and governance standards.Qualifications & SkillsBachelors degree in Business Administration, Marketing, or a related discipline.Strong experience in FMCG sales, channel management, and handling multi-state operations.Proven leadership capability to manage large, geographically dispersed teams.Excellent strategic thinking, negotiation, and stakeholder management skills.Strong analytical and financial acumen with proficiency in MS Excel and reporting tools.High ownership mindset with a result-oriented and execution-driven approach.Willingness to travel extensively across the assigned zone.

LAP SALES , MORTGAGE SALES

Key Responsibilities:1. Manage relationships with corporate clients: As a Branch Relationship Manager, you will be responsible for building and maintaining relationships with corporate clients to ensure their banking needs are met efficiently.2. Oversee branch banking operations: You will oversee branch banking operations, including managing customer transactions, resolving customer queries, and ensuring smooth functioning of the branch.3. Drive business development initiatives: You will drive business development initiatives to attract new clients, cross-sell banking products, and achieve branch targets.4. Handle branch administration tasks: You will handle branch administration tasks such as managing inventory, coordinating with vendors, and ensuring compliance with regulatory requirements.5. Provide excellent customer service: You will provide excellent customer service to enhance customer satisfaction and loyalty.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with clients, colleagues, and senior management.2. Good analytical skills: Ability to analyze data, identify trends, and make informed decisions.3. Customer-centric approach: A customer-centric approach to understand and fulfill customer needs.4. Relationship management skills: Ability to build and maintain relationships with clients and colleagues.5. Knowledge of corporate and retail banking: Understanding of corporate banking, branch banking, and retail branch banking concepts and operations.

I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.

# Taking care of End to End operation work of Client.1. Well versed with Excel and MS office2. Good in English communication and written3. Familiar with numbers4. Pleasant Personality5. Good in Email Writing

A BRM, or Business Relationship Manager, manages and strengthens the relationship between a service provider (often an IT department) and its customers or other business units.

Exciting Career Opportunities for boys at M&G Insurance IMF Pvt. Ltd.!We are seeking experienced professionals to join our team as Branch & Relationship Managers. If you have a background in Loan Sales, Banking, or Financial Services, and possess excellent communication, negotiation, and interpersonal skills, we want to hear from you!As a Branch & Relationship Manager, you will play a key role in driving business growth and building strong relationships with our clients. You will be responsible for managing a team, developing business strategies, and identifying new opportunities.To apply, please send your CV to hr@mginsuranceimf.com or contact us at 9041786610. We look forward to hearing from you?! *Requirements:*- Experience in Loan Sales, Banking, or Financial Services (a plus)- Excellent communication, negotiation, and interpersonal skills*How to Apply:*- Email: hr@mginsuranceimf.com- Phone: 9041786610Join our team and take your career to the next level! Apply now and be a part of our dynamic and growing organization.

Exciting Career Opportunities for boys at M&G Insurance IMF Pvt. Ltd.!We are seeking experienced professionals to join our team as Branch & Relationship Managers. If you have a background in Loan Sales, Banking, or Financial Services, and possess excellent communication, negotiation, and interpersonal skills, we want to hear from you!As a Branch & Relationship Manager, you will play a key role in driving business growth and building strong relationships with our clients. You will be responsible for managing a team, developing business strategies, and identifying new opportunities.To apply, please send your CV to hr@mginsuranceimf.com or contact us at 9041786610. We look forward to hearing from you!*Requirements:*- Experience in Loan Sales, Banking, or Financial Services (a plus)- Excellent communication, negotiation, and interpersonal skills*How to Apply:*- Email: hr@mginsuranceimf.com- Phone: 9041786610Join our team and take your career to the next level! Apply now and be a part of our dynamic and growing organization.

Job Role:Nurture relationships with mapped clients for investment needs.Track customer complaints and resolve escalated grievances on a day-to-day basis.Conducting 3-4 client meetings daily for revenue generation.Generating new sales leads through referrals from existing clients.Increasing customer engagement through cross-selling investment and non-investment products.Acquisition of new CASA customers.Job Mandates:Good communication & interpersonal skills.1+ Yrs. exp. in CASA Acquisition/ Portfolio Management/Book Management from BFSI IndustryCandidates with lesser notice period will be given preference.Age should be below 32 yrs. old.

It's a branch Relationship Executive work.assist the banking customer . costomer handling service,like account opening related, check related resolve the problem

Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years

profile: BUSINESS BANKING WORKING CAPITAL RELATIONSHIP MANAGER*BANK: HDFC BANK## *Key Skills & Product ExpertiseCASAWCODTLBUSINESS LOANELIGIBILITY CRITERIA TICKET SIZE: 1000 CR. Location Preference: Bangalore CTC Expectation: 25 LPA(Highly flexible for the right growth opportunity and performance-linked incentives)--- WHY ME?Big bank experience, small bank agility. I bring a strong network, deep product knowledge, and relentless client focus ready to hit the ground running and deliver results from Day 1.

Job Description A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with. It also involves operating outside their offices pitching potential clients and to maximize the company's sales of their products and servicesResponsibilities Primarily your focus should be on the sale of products and services to probable customers within a specific region. It is completely different from being a general sales executive because this particular job role demands you to travel either to find new clients or customers or to maintain relationships with the customers whom you are already working with. Must contact all the clients and potential customers to discuss their products would meet their requirements. Arrange meetings with the clients or visit their offices or homes to persuade them to buy a product or subscribe to any service which your company is offering. Focus should be to increase the sales of the company Should provide a concise description of the products and services to the customers and also drawing attention to the benefits of the available services. Carry out price negotiations with the customers on behalf of the organization to reach a favorable agreement for both. Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc. Must totally focus on increasing the business by making various sales targets and estimating sales targets.

As a Branch Relationship Manager, you will be responsible for fostering strong relationships with customers and ensuring their needs are met effectively. Your primary focus will be on customer service, sales, and relationship-building within the branch.**Key Responsibilities:**- **Customer Engagement:** Build and maintain positive relationships with customers by understanding their needs and providing personalized service.- **Sales Support:** Assist in promoting and selling the branch's products and services, working to achieve individual and team sales targets.- **Problem Resolution:** Address customer queries and concerns promptly, ensuring high levels of satisfaction and loyalty.- **Market Analysis:** Stay informed about industry trends and competitor offerings to enhance service delivery and branch performance.- **Collaboration:** Work closely with team members and other departments to deliver a seamless customer experience.**Required Skills and Expectations:**- Strong interpersonal skills to effectively communicate with customers and team members.- A proactive approach to problem-solving, with the ability to think critically and resolve issues independently.- Basic knowledge of finance and banking products to assist customers appropriately.- Time management skills to prioritize tasks and meet deadlines efficiently.- A positive attitude and willingness to learn, especially for candidates with limited experience.Overall, you should be enthusiastic about fostering customer relationships and eager to contribute to the success of the branch by supporting team goals.

As a Branch Relationship Manager, you will play a crucial role in maintaining and enhancing customer relationships at our branch in Gujrati Colony. Your responsibilities will include ensuring a high standard of customer service, understanding customer needs, and contributing to business growth.- **Customer Engagement**: Actively interact with clients to build strong relationships and foster trust, ensuring a positive experience during their visits or interactions with the branch.- **Needs Assessment**: Assess and understand customer requirements to provide tailored solutions, enhancing satisfaction and loyalty to our services.- **Sales Support**: Assist in promoting bank products and services, aiming to meet sales targets and contribute to the overall growth of the branch.- **Problem Resolution**: Address and resolve customer complaints or issues promptly, demonstrating a commitment to excellent service and customer care.- **Collaboration**: Work closely with other team members and departments to ensure seamless service delivery and address any operational challenges effectively.- **Reporting**: Maintain accurate records of customer interactions and feedback to help improve service processes and track progress toward sales goals.You should possess strong communication skills, a customer-focused mindset, and the ability to work well in a team. A recent graduate or someone with up to one year of experience in a customer service or banking role is preferred. Being proactive, detail-oriented, and having the ability to manage multiple tasks will also be critical to your success in this position.

As a Branch Relationship Manager, you will play a vital role in ensuring customer satisfaction and fostering strong relationships between clients and the bank. This position is based on the Mumbai-Bangalore Highway and is ideal for recent graduates or those with limited experience.**Key Responsibilities:**- **Client Engagement:** Engage with existing customers to understand their banking needs and provide tailored financial solutions, enhancing customer loyalty.- **New Customer Acquisition:** Identify and approach potential clients to expand the branchs customer base. You will actively promote banking products and services that match client requirements.- **Account Management:** Oversee customer accounts by ensuring accurate information and timely updates, allowing for effective service delivery and satisfaction.- **Cross-Selling Products:** Promote various banking and financial products, explaining features and benefits to clients, contributing to branch sales targets.- **Feedback Collection:** Gather customer feedback to identify areas for improvement in services or products, helping the branch enhance operational efficiency.- **Team Collaboration:** Work closely with fellow branch staff to ensure smooth operations, share insights, and achieve collective goals.Required skills and expectations include strong interpersonal and communication abilities, a customer-centric mindset, and the capacity to work in a team. A proactive attitude towards problem-solving and the willingness to learn about banking products are essential. Candidates should have a degree in fields such as Business Administration, Commerce, or any relevant discipline. Familiarity with banking services is a plus but not required as training will be provided.

Job Title: Client Relationship Executive (Telecaller) / Telemarketing Executive / Customer Service Executive (Voice) / Inside Sales ExecutiveDepartment: Customer Service / Sales / Client Relations / OperationsReports To: Team Leader / Customer Service Manager / Sales ManagerLocation: Nashik, Maharashtra, India (This role is primarily based in an office/call center environment in Nashik, working from a dedicated workstation).Job Summary:We are seeking an energetic, articulate, and customer-centric Client Relationship Executive (Telecaller) to join our team in Nashik. The ideal candidate will be responsible for engaging with our clients primarily over the phone, building positive relationships, addressing inquiries, providing information about our products/services, and ensuring high levels of customer satisfaction. This role is crucial for delivering excellent service and supporting our client engagement efforts.Key Responsibilities:Client Communication & Engagement:Make outbound calls to prospective or existing clients (for telemarketing/inside sales) ORHandle inbound calls from clients seeking information, support, or making inquiries (for customer service).Engage with clients in a professional, polite, and empathetic manner to understand their needs or provide necessary information.Build and maintain positive client relationships through effective communication and follow-up.Information Provision & Query Resolution:Provide accurate and comprehensive information about company products, services, offers, and policies.Efficiently resolve client queries, complaints, and concerns over the phone, escalating complex issues to the appropriate department/manager when necessary.Guide clients through problem-solving steps or relevant processes.Sales & Lead Generation (if applicable):Promote and explain products or services to potential clients over the phone.Identify sales opportunities and generate qualified leads for the sales team.Achieve daily/weekly/monthly targets for calls, conversions, lead generation, or sales.Handle objections professionally and persuasively.Data Management & Reporting:Maintain accurate and detailed records of all client interactions, inquiries, and outcomes in the CRM system or designated software.Ensure data confidentiality and integrity.Prepare and submit daily/weekly reports on call activities and outcomes.Adherence to Quality & Process:Adhere to established call scripts, guidelines, and quality assurance standards.Maintain a high standard of call quality and professionalism.Stay updated with product knowledge, company policies, and any new service offerings.

We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively

Job Title: Zonal Sales ManagerExperience Required: 10 to 15 years of experience in the FMCG industryLocation: Lucknow, UPRole & ResponsibilitiesOwn and drive overall sales, distribution, and revenue growth for the assigned zone.Develop zonal sales strategies and annual operating plans aligned with business objectives.Lead and manage Area Sales Managers to ensure target achievement across territories.Strengthen and expand distributor and channel partner network to improve market penetration.Review primary and secondary sales, inventory levels, credit control, and distributor profitability.Analyze market trends, competitor activities, pricing, and promotions; recommend strategic actions.Ensure effective execution of trade marketing initiatives, visibility programs, and brand activations.Drive sales capability building through coaching, training, and performance management.Monitor and control zonal budgets, schemes, and promotional spends.Conduct regular business reviews and market visits to track execution and resolve issues.Prepare and present MIS, forecasts, and performance reports to senior management.Ensure compliance with company policies, processes, and governance standards.Qualifications & SkillsBachelors degree in Business Administration, Marketing, or a related fieldStrong experience in FMCG sales, channel management, and multi-state operations.Proven leadership skills with the ability to manage large, geographically spread teams.Excellent strategic thinking, negotiation, and stakeholder management abilities.Strong analytical and financial acumen with proficiency in MS Excel and reporting tools.High ownership mindset and result-oriented approach.Willingness to travel extensively across the zone.

Looking for sales officers / relationship managers for LOWN AGAINST PROPERTY - LAP

The Branch Relationship Manager for the Loyalty Channel is responsible for building and maintaining strong relationships with existing customers, driving customer loyalty, and ensuring the retention and growth of the customer base within the branch. The role involves working with the sales and service teams to provide personalized solutions and enhance the customer experience.Key Responsibilities:Customer Relationship ManagementDevelop and maintain long-term relationships with existing customers to ensure high levels of satisfaction and loyalty.Proactively engage with customers to understand their needs and offer appropriate financial solutions.Retention & Loyalty ProgramsDrive customer retention by promoting loyalty programs, benefits, and personalized offers.Identify opportunities to cross-sell products and services to increase customer value.Sales & Service ExcellenceEnsure sales targets and service quality standards are met.Work closely with the sales team to ensure the delivery of superior customer service.Customer Feedback & Issue ResolutionHandle escalated customer issues, ensuring prompt and effective resolution.Collect and analyze customer feedback to improve branch services and customer satisfaction.Collaboration & ReportingCollaborate with branch managers and other departments to align on customer strategies.Provide regular reports on customer engagement, loyalty metrics, and sales performance.Market & Product KnowledgeStay informed about bank products, services, and market trends to provide relevant solutions to customers.Ensure customers are well-informed about loyalty benefits and new offerings.

Profile :- Elite Relationship Manager And Platinum Relationship Manager Job Role :- Develops new and expands existing High Net worth Customer relationships for liabilities andcommercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the bankingrelationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfactionExperience :- Min 3- 4 years of experience in HNI sales / HNI portfolio management CTC :- 5lpa - 12.50lpa + Incentive + on roll Job Job location :- Delhi Interested one please call or drop your CV :- 7302499925Regards Sanyukta