Customer Care Female Jobs in Thane

We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.

Coordinating with Vendor and customer for quotations,Preparing proposal & quotations for customer,Cross Selling & Up Selling to the customer,Post order followup with vendor and customer for delivery,Payment followup with customers,Loading & Coordinating with Telecom Providers for feasibility and commercials,Handle customer issues & queries.

We are looking for a experienced receptionist in a clinic in thane and in a real estate office

call the reputed customer ask for donation

Back Office Executive Investment OfficeJob Summary:The Back Office Executive ensures smooth and compliant non-client-facing operations in the investment office. This includes transaction processing, data management, reconciliation, and regulatory reporting, supporting the front office in achieving operational and financial goals.Key Responsibilities:Transaction Processing: Execute and settle trades; resolve discrepancies.Data Management: Maintain accurate records of portfolios and transactions.Compliance & Reporting: Ensure regulatory compliance and submit required reports.Reconciliation: Reconcile cash, trades, and securities regularly.Front Office Support: Assist with proposals, data, and coordination.Risk Management: Identify and mitigate operational risks.Client Communication: Prepare reports and handle administrative queries.Technology Support: Maintain systems and liaise with IT for issues.Document Management: Ensure organized, compliant records and confidentiality.Admin Duties: Manage calendars, meetings, and assist with projects.Qualifications:Bachelors in Finance, Business, or related fieldExperience in back office or financial operationsKnowledge of markets, regulations, and MS Office (Excel proficiency a must)Key Competencies:Accuracy and attention to detailStrong problem-solving and multitasking skillsIntegrity, discretion, and team collaboration

Job Description:We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join our dynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial role in ensuring the satisfaction and retention of our clients through exceptional service and effective communication. As a CRM, you will be the primary point of contact for our clients, managing their needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities:Client Management: Ensure that all needs of clients are successfully met and managed after booking.After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered.Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns.Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage.Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience.Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed.Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution.Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all times.Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc if and when needed.Coordination: Coordination with different departments and entities such as banks to ensure the client journey is seamless.Qualifications:Strong command on English language is mandatory.

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

We are looking for a young, energetic, and results-oriented Sales & Marketing Executive to join our team for a prestigious construction project. The ideal candidate will be a proactive and driven individual with a passion for selling flats, shops, and office spaces. You will play a key role in driving sales and creating strong marketing strategies to attract potential buyers.

Hiring for 200 Calling Executive Jobs in Vashi, Mumbai,Thane,Ghansoli, Navi Mumbai,Malad East, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, B.Com with Good knowledge in Telecommunication,Voice Process,Outbound Calling,Convincing Power,Cold Calling,Basic Computers,Telesales,Customer Focus,BPO Sales etc.

Job Description:Following up with customers.Managing customer relationships, ensuring sales growth.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities.Regularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

1. Make outbound calls to potential customers to promote Tally software products and services.2. Generate leads and set up appointments for the sales team.3. Explain the features and benefits of Tally software to potential customers.4. Handle customer inquiries and provide information about Tally products and services.5. Follow up with potential customers who have shown interest in Tally software.6. Maintain a database of customer information and interactions.7. Meet weekly or monthly targets for lead generation and conversion.

Sales Co-Ordinator Tele CallingGenerate EnquiriesFollow up For Purchase OrderCo-ordinate with other department as and when required

We have vacant of 2 Customer Care Executive Jobs in Thane West, Maharashtra,Attention to Detail., Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Attention to Detail. etc.

Greetings from Home Revise Education Pvt. Ltd.!!!We are looking for a Customer Care Executive who has a passion for working beyond the limit!!!Please find the Job Details below:Company profile: Home Revise Education Pvt. Ltd. is an Audio Visual Animated CD & Software Company for CBSE, ICSE & IGCSE which helps students to build success stories by making study easy, interesting, and enjoyable & memorable. The CD contains teachings of experts in their field who have encompassed every aspect of their respective subject in great detail. All concepts are simplified for better understanding. Animated clips and story board is used to make the learning more effective.Designation: Customer Care ExecutiveExperience: 6months -5 YrsLocation: Mumbai (Thane)Joining Period: Immediate-15 DaysFunction: Handles all customer queries in a professional manner, Gives solution to them & forward to respective department for solution and should see towards customer satisfaction.Roles and responsibilities: Attend calls from customer & understand their requirement. After understanding the customer requirement give them a solution.If solution is not sufficient through phone call, send query to Hardware Or Software Guy.Also if the customer query is about courier status them let them know & also inform to dispatch team .Coordination with respective departments depends on customer query. Handle calls on IVR System. Make sure about customer satisfaction. Quick response to customer Making report as suggested from Senior. Basic greetings skill on phone. Other tasks as assigned.Educational Qualification:HSC or Any Graduate Required Skills: Presentable & Confident & Bold Communication Skills Good Product knowledge Reporting To SeniorsShould be willing to work as a team without time limitShould have patienceService orientedNote: Prior experience in e-learn

Roles and Responsibility Making PSF (Post Service Feedback) and follow-up calls Capture customer experience in detail based on given parameters Understanding the DSAT and able to providing solution Ensuring customer experience by using problems-solving skill Able to handle the escalation calls Complaint Management Follow ups with Business on DSAT and ensuring closure with Satisfactory Note from customer To maintain & update all the documents and processes Preparation of Scorecard and CSAT dashboard Hands on SOM tool, NPS tool, Feedback tool (company will provide the training) Maintains overall objectivity in supporting consistent and superior customer service Identifications of cases failing to meet pre-defined SLA with the help of CSAT Preparing RCA and connecting to concerned team to take corrective measures and reduce the number of escalations To maintain Quality and to reduce data discrepancy. Ensure adherence to process SLA Perform other duties as assigned.

Job description Maintain Client database Coordination with shipping lines for vessel schedule as per the shipper stuffing plan To coordinate with shipping lines & clients for SI Filing, VGM & B/L drafts & documentation. Preparation of Weekly / monthly reports Calling new / existing clients Desired Candidate Profile: Must have at least 6months experience Good communication skills Proficiency in written & spoken English Should have good email drafting skills** Only female candidates preferred as we have other female team members.Pl do not call only send your CV on whatsApp noIf your profile is shortlisted; you will get a call from office.

Candidates should be good in handling calls, should have good communication skills. Great in MS office.

handle incoming calls from customers and provide them with asolution to thier querires & giving them customer serviceResponsibilities and Dutiesin coming calls &out coming callskyc knowledge of computer, execel, communicationKey Skillshindi, english, bengali

Job description Calling new / existing clients (Lead Generation) Maintain Client database Coordination with shipping lines for vessel schedule as per the shipper stuffing plan To coordinate with shipping lines & clients for SI Filing, VGM & B/L drafts & documentation. Preparation of Weekly / monthly reportsDesired Candidate Profile: Must have at least 6months experience Good communication skills Proficiency in written & spoken EnglishPl do not call only send your CV on whatsApp noIf your profile is shortlisted; you will get a call from office.

Responding to customer queries, complaints, and requests via phone, email. Assisting customers with product setup and resolving any technical issues they might experience. Informing customers about specialized product functionalities and features. Following up with customers to ensure that reported technical difficulties have been resolved. Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management. Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback. Analyzing customer feedback and advising management on areas of improvement. Overseeing the customer service process. Resolving customer complaints brought to your attention. Resolving the issue after co-ordinate with party and complete paper work Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment.