Opening For Sales Coordinator (Female)

SSV HR Services

Position: Sales Coordinator

Segment: HoReCa (Hotels, Restaurants & Café/Catering)

Key Responsibilities:

1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.

2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.

3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.

4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.

5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.

6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.

7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.

8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.

9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.

rting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, B.A, B.Com

• Role

  Sales Coordinator

• Industry Type

  FMCG / Food / Beverages

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office