Opening For Sales Coordinator (Female)

SSV HR Services

position: sales coordinator

segment: horeca (hotels, restaurants & café/catering)

key responsibilities:

1. new client onboarding:assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.

2. client servicing:act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.

3. daily order booking & processing:book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.

4. single point of contact (spoc) for client coordination and queries:serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.

5. coordination with internal teams:collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.

6. delivery coordination:oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.

7. payment follow-ups:track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.

8. upselling and cross-selling:identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.

9. recording & maintaining mis data:accurately record and maintain mis data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.

rting and feedback:regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, B.A, B.Com

• Role

  Sales Coordinator

• Industry Type

  FMCG / Food / Beverages

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office