Desk Executive Graduate Experience Jobs in Gurgaon

About UsLotus Advance Technologies Pvt. Ltd. is an established leader in precisionengineering and high-technology manufacturing, catering to mission-criticalapplications across defense, aerospace, and advanced industrial sectors. We prideourselves on innovation, excellence, and maintaining world-class operationalstandards.Role OverviewWe are seeking an organized, proactive, and polished professional to join ourGurugram corporate oPice as a Front Desk Executive & Personal Assistant to theChairman and Managing Director (CMD).This dual-function role serves as the face of Lotus Advance Technologies and thecentral executive support pillar for top leadership. You will manage daily front-deskoperations, ensure seamless visitor handling, and provide confidential, end-to-endexecutive assistance to the CMD.Key ResponsibilitiesExecutive Support to the CMD:Manage the CMD's calendar, scheduling, daily itinerary, and meeting coordination.Organise internal and external meetings, draft correspondence, prepare executivebriefs, and maintain confidential files.Handle travel arrangements (flights, hotels, logistics, visas) and manage expensereports.Serve as a primary point of contact between internal department leads and theCMD's oPice.Front Desk & OPice Administration:Welcome visitors, clients, and senior stakeholders with professionalism andwarmth.Manage central phone lines, direct inquiries, and maintain front-desk security andvisitor logs.Oversee oPice supplies, courier operations, mail distribution, and basic vendormanagement for the Gurugram facility.Ensure the reception area, conference rooms, and CMD's suite are pristine andfully prepped for meetings.Key RequirementsExperience: 3-6 years of experience in front desk management, executive oPiceadministration, or as a Personal Assistant to C-suite leadership.Communication: Exceptional verbal and written English communication skills.Professional Presence: Excellent interpersonal skills, dynamic attitude, and highlevel of discretion.Technical Skills: Proficiency in MS OPice Suite (Word, Excel, PowerPoint, Outlook)and standard oPice management software.Organizational Skills: High attention to detail, strong time-management, and abilityto multi-task under pressure.Key CompetenciesHigh confidentiality and integrity.Proactive problem-solving ability.

*Hiring for Travel Process*IMMEDIATE JOINER ONLYJob Location Gurgaon Work From Office Sr Cust Support Qual: Grad/ UG /BE/BtechExperience: 1 year travel Exp in travel agency, hospitality, travel BPOsVersant 60 CTC: 468850( max 30% on last CTC)In hand: 31243*Call Axis Consultants*8826899003

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

Key Responsibilities: Updating and maintaining Database of companys Clients on CRM. Outbound calls to clients for feedback on sales and service delivery and making a report for the same. Managing visitors. Maintain incoming and outgoing courier tracking record. Handle incoming/outgoing calls. Collect, sort and distribute mails, and documents efficiently. Attending guests, interviewees and visitors. Travel arrangement (booking of hotels & air tickets) Coordinate printing of office stationary business cards, letterheads and envelopes, etc. Daily Audit of office Cleanliness. Maintenance of Daily Attendance Report. Maintenance of HRMIS Record. Co-coordinating with HR for Interview and Employee Data. Maintaining all the courier records and receiving the courier. Maintaining the daily visit of employee. Receiving the calls and co-coordinating with employee. Maintaining daily Visitors record. Co-ordinating with HR for their different activity (like birthday Bash, Quiz contest, arrangement of items etc). Keep a check with pantry requirements and do accordingly. On call work given by seniors. Making calls to the client for their details. Handling Stationary records. Follow up and greeting mails to Customer and employee. In charge of utilities and maintenance of furniture Utensil Tracking.

They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.

We are seeking a highly organized and proactive individual to join our team as a Personal Assistant and Administration. The successful candidate will be responsible for providing administrative and personal support to the senior management team, ensuring efficient and smooth operation of daily tasks.Responsibilities:Manage and maintain the executives' calendars, scheduling appointments and meetingsOrganize and coordinate travel arrangements, including flights, accommodation, and transportationDraft and prepare correspondence, reports, and presentationsHandle confidential and sensitive information with discretionManage incoming and outgoing correspondence, including email and phone callsMaintain office files and records, including contracts, agreements, and other legal documentsProvide administrative support for HR functions, including recruitment, onboarding, and employee relationsPerform general office duties, such as ordering office supplies and managing inventorySupport the organization and coordination of events and conferencesHandle personal errands and tasks for the executives, as neededRequirements:Bachelor's degree in Business Administration, Secretarial Studies or a related fieldProven experience as a personal assistant, executive assistant, or administrative assistantExcellent organizational and time management skillsStrong communication and interpersonal skillsProficiency in Microsoft Office Suite and other office softwareDiscretion and confidentiality in handling sensitive informationAbility to work independently and prioritize tasks in a fast-paced environmentFlexibility to work outside of regular office hours, as neededIf you are a detail-oriented and proactive individual with excellent administrative skills, we encourage you to apply for this exciting opportunity. Please note that this position is open only to female candidates

Greet clients and visitors with a positive, helpful attitude. Maintaining Visitors records Assisting clients in finding their way around the office. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary Provide excellent customer service Arranging couriers and posts Scheduling appointments

Thereceptionservicewillbeprovidedandmanagedtoensureitmeetsthebusinessneedsofthe clients.Allservicesshouldbecarriedoutinacourteousandtimelymanner.

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveries

Hiring for 2 Office Executive Jobs in Sector 23 Gurgaon with minimum 2 Years Experience,Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Tech/B.E, M.C.A, M.B.A/PGDM, M.Com with Good knowledge in Accounting,Microsoft Office,Office Coordination,Govt Liasioning,Outlook etc.

We are one of the India's Leading Consultant, working for one of our premier client Dealing in IPhone Mobile Industry.Salary Range - 15000 Pm-- 20000 PM Designation - Front Office Executive /Customer Service Associate Job Location - GurgaonKey Responsibilities Greet all guests at all the time in a friendly manner,and attempt to learn and use guests name everywhere.understand and use properly the mail,parcel,message delivery.maintain the cleanliness and neatness of front desk area.keep updated and current to do the Visit Customer daily basis.should be presentable.Thanking You,With Best RegardsShaliniExecutive -HR